Dear Lydia,Thank you for taking the time to provide feedback on your recent stay at our hotel. We sincerely apologize for the cleanliness and maintenance issues you experienced during your visit. Your feedback is valuable to us, and we will address these concerns promptly to ensure a better experience for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

Dear Anonymous,Thank you for your feedback. Could you please provide more information about what aspects of the breakfast were not satisfactory?

Dear Sheryl,We sincerely appreciate your rating of 4 out of 5. We apologize for falling short in one aspect and will strive to improve. Thank you for your feedback.

Dear Dioslaen, We greatly appreciate your outstanding rating of 5 out of 5. Thank you kindly for recognizing our efforts.

Dear Brian,We sincerely appreciate the valuable time you have dedicated to providing us with your feedback.

Dear Xiangling,We greatly appreciate your outstanding rating of 5 out of 5. Thank you kindly for recognizing our efforts.

Dear Carlos, We sincerely appreciate the time you have dedicated to providing us with your valuable feedback.

Dear Cole,Thank you for taking the time to share your feedback. We appreciate hearing from our customers, both positive and negative, as it helps us improve our services.We apologize for any inconvenience or dissatisfaction you experienced during your recent visit. We strive to provide exceptional service to all our customers, and we regret that we fell short of your expectations.Thank you again for bringing this to our attention. We look forward to hearing from you and working towards a resolution.

Dear Mark, Thank you so much for leaving us a wonderful review. We hope to see you again in future.

Dear Esmeralda,Thank you for taking the time to rate our services. We are sorry to see that you were not completely satisfied with your experience and that you rated us 1 out of 5.We would greatly appreciate it if you could provide us with more details about your visit and the specific issues you encountered. Your feedback is important to us, as it helps us identify areas for improvement and ensure that we deliver the best possible service to our customers.

Dear Ollen,Thank you for taking the time to rate our services. We are sorry to see that you were not completely satisfied with your experience and that you rated us 1 out of 5.We apologize for any inconvenience or disappointment you may have experienced, and we would like to make it right. Please reach out to us directly so that we can address your concerns and find a suitable solution.

Dear Pascal,Thank you for taking the time to rate our services. We appreciate your positive feedback and are glad to see that you rated us 8 out of 10.We are thrilled to hear that you had a good experience with us. We strive to provide excellent service to all our customers, and your feedback serves as a great motivation for our team.

Dear Christopher,Thank you for eating us 10/10. We hope to see you again in future.

Dear Curtis, Thank you for giving us 10/10. Thank you for your kind words. We hope to see you again in future.

Dear John,Thank you for taking the time to rate our services. We appreciate your positive feedback and are glad to see that you rated us 8 out of 10.

Dear Gordon,Thank you for rating us 5/5. Happy to hear that you had a great stay with us. We apologize for the construction work, we want us to get that done soon. :)

Dear William,Thank you for taking the time to rate our services. We greatly appreciate your positive feedback and are thrilled to see that you rated us 5 out of 5.We are delighted to hear that you had a great experience with us. Providing excellent service is our top priority, and your feedback serves as a validation of our efforts.

Dear Jeffrey,I'm sorry to hear about your negative experience at the hotel. It seems like there were several areas that were not up to your expectations. It's important for hotels to maintain cleanliness and provide necessary amenities for their guests. Your feedback regarding the trash, vending machine, laundry soap availability, pool condition, and breakfast options will be valuable for the hotel management to address these issues and improve their services.

Dear Fran, Thank you for taking the time to rate our services. We greatly appreciate your positive feedback and are thrilled to see that you rated us 5 out of 5.

Dear Shannon,Thank you for giving us 5/5. We hope to see you again in future.

Dear Robert, We apologize for the road construction that’s making our guest inconvenience to come to our hotel. Thank you for understanding and leaving us a review with your kind words. :)

Dear Xin,We deeply regret to learn that your experience did not meet your expectations during your stay.

Dear Candace,Thank you for rating us.

Dear Rezart,Regrettably, we apologize for the inconvenience caused by the absence of an elevator to access the second floor. Furthermore, we deeply apologize for the lack of cleanliness in the bathroom upon your check-in.

Dear Susan,Thank you for rating us. :)

Dear Emmanuel,Thank you so much for this wonderful review. We appreciate your kind words. Glad to hear that you enjoyed your stay with us. Can't wait to see you again. :)

Dear James,Thank you for your kind words. :)

Dear Juan,Thank you for rating us. :)

Dear Jonneana,Sorry for the inconvenience you had with your stay. Due to the power outage we did not had the electricity that day.

Dear James, Thank you for rating us.

Dear Jim,I'm sorry to hear about your negative experience with the cleanliness of the room. It's disappointing when a hotel room doesn't meet expectations, especially when it comes to basic cleanliness standards. Toothpaste splatter on the faucet, dirty bed sheets, and burn holes in the bedspreads are definitely not acceptable. It's good to hear that the staff were nice, but it's understandable that you chose to check out after one night due to the overall cleanliness of the room. I hope you were able to find alternative accommodations that met your expectations. Thank you for sharing your feedback.

Dear Kelly,That's great to hear! It's always a pleasant surprise when a hotel is clean and quiet, especially if it's located on a busy road. A comfortable bed is also a key factor in ensuring a good night's sleep. Thank you for sharing your positive experience!

Dear Debbie,Thank you for rating us. :)

Dear Gannen,Thank you for giving us 10*.

Dear Heath,I apologize for the numerous issues you encountered during your stay at the hotel. It's disappointing to hear that the room was not properly cooled upon your arrival and that it took hours to cool down. The closure of the pool due to construction and the lack of maintenance in the room, such as missing outlet covers and malfunctioning lights, are also concerning. The incident with housekeeping leaving your room open and unattended is a serious breach of security and should not have happened. It's understandable that you were upset and disappointed with the front desk's lack of concern. Your feedback regarding these issues will be important for the hotel management to address and improve their services.

Dear Anonymous,I apologize for the inconvenience caused by the closure of the outdoor pool at the hotel. It's unfortunate that the information regarding the pool closure was not updated, leading to disappointment for your baseball team. This lack of communication is certainly frustrating, especially when specific amenities are a deciding factor in choosing a hotel.

Dear George,That's great to hear! It's always a positive experience when a hotel provides a quiet and peaceful environment for guests. It's important to have a comfortable and uninterrupted stay. Thank you for sharing your feedback!

Dear Timothy,That's wonderful to hear! It's always a positive experience when the check-in and check-out processes are quick and easy. It's great that Nash was helpful and provided excellent customer service. Thank you for sharing your feedback!

Dear Ryan,We appreciate your feedback and rating us 3 out of 5. We acknowledge that we fell short in two areas.

Dear Claus,Thank you for giving us a perfect 10*\. :)