室外泳池;躺椅

雅加達雅詩閣酒店的評價

4.5 out of 5
雅加達雅詩閣酒店
Jalan Kebon Kacang Raya No 2, Jakarta, Jakarta

評價

8.6

優異

10 分評分,優異;483 則評價中有 236 則" "
8 分評分,不錯;483 則評價中有 175 則" "
6 分評分,一般;483 則評價中有 52 則" "
4 分評分,欠佳;483 則評價中有 10 則" "
2 分評分,很差;483 則評價中有 10 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

8.2/10 

住宿狀況

9.6/10 

環保程度

評價

6/10 一般

SHIHHENG

商務旅客
Not cool
The overall facilities are not in good shape, especially the bathtub…, and the never refill my water…
於 2023 年 3 月住了 3 晚
Ruth Desy 於 2023年3月10日的回應
Dear Mr. Shihheng,Thank you for your time to share your stay experience with us. Your feedback for the hotel condition as well as the facilities and service is well received and has been escalated to the management for further evaluation and improvement. We thank you for your feedback, Sir.Best regards,Ruth Desy(Guest Service Supervisor)

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 6 晚
Angga 於 2020年3月18日的回應
Dear Valued Guest, Thank you for your feedback. Your kind words will be shared with the Residence Manager. Receiving your feedback inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences Yours sincerely, Angga Wijaya

8/10 不錯

Peter

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
Angga 於 2020年3月18日的回應
Dear Valued Guest, Thank you for your feedback. Your kind words will be shared with the Residence Manager. Receiving your feedback inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences Yours sincerely, Angga Wijaya

8/10 不錯

menglin

讚好:職員與服務
不滿:整潔度
客房服务不好吃
地理位置优越,服务业不错。唯一美中不足的是客房有点奇怪的味道,清洁做的很一般。以及客房服务的饮食不怎么样,SPA的服务不是很好。
於 2019 年 1 月住了 1 晚
Lulu 於 2019年1月23日的回應
Dear Menglin, Thank 非常感谢您的反馈。 我们真的很遗憾听到您的不愉快经历,因为我们没有达到我们的主要目标。请确保我们重视您的反馈,以便将来进一步改进。 再次感谢您的宝贵光顾。来自雅加达雅诗阁的所有人,我们期待在我们任何一个服务公寓再次欢迎您。 With my best regards, Fadlun Jawas Guest Service Manager

8/10 不錯

Jun

讚好:職員與服務
地理位置很好 早餐也很不错
於 2018 年 2 月住了 2 晚
lulu 於 2018年2月23日的回應
亲爱的君, 非常感谢您的反馈 我们很高兴知道您喜欢您的逗留,我感谢您对位置和我们的早餐的满意。 再次感谢您的宝贵赞助。来自雅加达雅诗阁的所有人,我们期待在我们的任何一个服务公寓再次欢迎您。 我最好的问候, Fadlun Jawas 客户服务经理

10/10 優異

fei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 1 晚
lulu 於 2018年1月25日的回應
Dear fei, Thank you very much for sharing your perfect rating for Ascott Jakarta We look forward to welcoming you again at any one of our serviced residences. Best regards, Fadlun Jawas

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點便利,環境舒適
空間寬敞、環境舒適,最重要的是地點非常便利。可以盡情的逛街購物,過個街口就回到酒店! 自助式早餐種類雖然不是我吃過最多樣選擇的,但每樣餐點口味都不錯,用餐環境也很舒適。 唯一的缺點是wifi速度不穩定,這點很麻煩。
於 2017 年 12 月住了 1 晚
Dear valued guest, 感謝您花時間在雅加達雅詩閣為我們寫一篇可愛的評論。我們很高興聽到你徹底享受你的逗留。 您對於互聯網連接不穩定的反饋意見將會分享給IT團隊,以進一步改善我們不斷努力為客人提供良好的服務和設施。 我們當然很高興為您服務,我們都期待很快再次歡迎您。 Kind regards, Fadlun Jawas Guest Service Manager

10/10 優異

Yu Chung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good location poor gym
great location near shopping center but during my stay spa was out of service and gym is quite old and no iron in my room but in my colleague which is needed for biz travel
於 2017 年 7 月住了 3 晚
Dear Yu Chung, Thank you for staying with us and your feedback. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. Noted for all your feedback related to our gym facilities and incomplete room amenities, I will share your feedback to the staff concern for immediate improvement. Thank you again and we look forward to welcoming you back in the near future Thank you Fadlun Jawas Guest Service Manager

6/10 一般

Wen Wei

不滿:整潔度
Dear Wen Wei, Thank you sharing your review with us and we look forward to welcoming you back again soon. Kind regards, Fadlun Jawas Guest Service Manager

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
交通便利、酒店干净
非常好的一次入住!
General Manager 於 2017年2月22日的回應
親愛的匿名, 感謝您抽時間為我們在雅加達雅詩閣寫一個可愛的評論。 我們很高興聽到你非常喜歡你的住宿。 我們的客人總是很高興被公認為“舒適的酒店”,並閱讀您在印度尼西亞雅加達雅加達的逗留滿足您的期望。 再次感謝您與我們分享您的評論。 我們期待著很快再次歡迎您的光臨。 溫暖的問候, Fadlun 客戶服務經理

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年11月19日的回應
Dear Anonymous, Thank you for taking the time to share such a lovely review for us at Ascott Jakarta. I am so pleased to hear that you thoroughly enjoyed your stay. Thank you once again for sharing your review with us. We look forward to welcoming you back again soon. Warmest regards, Fadlun Jawas Guest Service Manager Ascott Jakarta

10/10 優異

Lina

商務旅客
讚好:整潔度、設施服務和住宿狀況
Great hotel, centrally located and right next to awesome shopping options.
於 2024 年 4 月住了 2 晚
Sherwin 於 2024年4月30日的回應
Dear Lina,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Yukako

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
Sherwin 於 2024年4月30日的回應
Dear Yukako,Thank you so much for your kind rating given.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

Muhammad Awalludin

多人同遊
讚好:住宿狀況
The location of the place is great.
於 2024 年 4 月住了 6 晚
Sherwin 於 2024年4月25日的回應
Dear Muhammad Awalludin,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

Indrawati

讚好:整潔度、設施服務和住宿狀況
Walkable, shopping, foods, transportation , is so easy to go around.
於 2024 年 4 月住了 7 晚
Sherwin 於 2024年4月16日的回應
Dear Indrawati,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Lindsey

伴侶同遊
讚好:整潔度和設施服務
Aircon died but they fixed it promptly
於 2024 年 3 月住了 7 晚
Sherwin 於 2024年4月16日的回應
Dear Lindsey,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

WIDYA

讚好:整潔度、設施服務和住宿狀況
I had a nice stay at this hotel. Very convenient to shops and supermarket. Nice to have kitchenette, washer & drier.
於 2024 年 3 月住了 6 晚
Sherwin 於 2024年4月16日的回應
Dear Widya,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

SHUTARO

讚好:整潔度、設施服務和住宿狀況
Hospitality is excellent. I want to stay in the time I visit Jakarta.
於 2024 年 2 月住了 1 晚
Sherwin 於 2024年2月24日的回應
Dear SHUTARO,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Norhisam

家人同遊
讚好:整潔度、設施服務和住宿狀況
Strategic location for those who love shopping
於 2024 年 2 月住了 2 晚
Sherwin 於 2024年2月13日的回應
Dear Norhisam,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

Juliyanti (Glastonbury)

讚好:整潔度和住宿狀況
We had a very nice spa session at the property. Across from huge mall and easy walk to grocery and restaurant.
於 2024 年 1 月住了 3 晚
Sherwin 於 2024年2月9日的回應
Dear Juliyanti,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

youngju

商務旅客
讚好:整潔度和客房舒適度
그랜드 몰 옆이라 위치는 좋았습니다. 아파트형이라 그런지 내부에서 요리도 해 먹을 수 있어서 만족했습니다. 장기 출장이였다면 더 좋을 것으로 보입니다.
於 2024 年 1 月住了 4 晚
Sherwin 於 2024年1月27日的回應
Dear Youngju,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

Vivianti

讚好:整潔度、設施服務和住宿狀況
Sherwin 於 2024年1月13日的回應
Dear Vivianti,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

Normala

多人同遊
讚好:整潔度、設施服務和住宿狀況
Good location in central jakarta
於 2023 年 12 月住了 3 晚
Sherwin 於 2024年1月13日的回應
Dear Normala,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

amatoi

讚好:整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
Sherwin 於 2024年1月4日的回應
Dear Amatoi,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

mohammed

家人同遊
讚好:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 6 晚
Sherwin 於 2024年1月3日的回應
Dear Mohammed,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

6/10 一般

Mohammed

家人同遊
讚好:整潔度、設施服務和住宿狀況
The breakfast could have been better.Resturant needs to be sprayed with mosquitoes spray .Overall ok
於 2023 年 12 月住了 6 晚
Sherwin 於 2024年1月3日的回應
Dear Mohammed,Thank you so much for your kind review and we will share your feedback to the team.We sincerely apologize for the inconvenience in regards to your breakfast experience, we have shared your feedback to the Restaurant which is a 3rd Party Vendor for future improvements.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Angelmay

於 2023 年 12 月住了 2 晚
Sherwin 於 2024年1月13日的回應
Dear Angelmay,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

DR KALIISVARAN RAJA

親子同遊
讚好:整潔度、設施服務和住宿狀況
GREAT PLCE TO STAY...RECOMMENDED FOR FAMILIES
於 2023 年 12 月住了 2 晚
Sherwin 於 2023年12月19日的回應
Dear DR KALIISVARAN RAJA,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Calvin

於 2023 年 12 月住了 3 晚
Sherwin 於 2023年12月19日的回應
Dear Calvin,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Joel

於 2023 年 11 月住了 6 晚
Sherwin 於 2023年12月20日的回應
Dear Joel,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

Patrick

親子同遊
讚好:設施服務和住宿狀況
Amazing and friendly staff, large and clean rooms. Restaurant was superb. Would definitely stay again next time we are in Jakarta
於 2023 年 11 月住了 5 晚
Sherwin 於 2023年11月28日的回應
Dear Patrick,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

Vivianti

讚好:整潔度和住宿狀況
It was the third times for me and family . High recomended . All-staff are kindly , helpfull, and feel likes a home . Will be my second home at Jakarta .
於 2023 年 11 月住了 6 晚
Sherwin 於 2023年11月25日的回應
Dear Vivianti,Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback.We look forward to welcoming you back to Ascott JakartaKind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Yee Wei

於 2023 年 11 月住了 1 晚
Sherwin 於 2023年11月25日的回應
Dear Yee Wei,Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback.We look forward to welcoming you back to Ascott JakartaKind regards,Sherwin Supriadi HaryosoGuest Service Manager

6/10 一般

Amanda

商務旅客
讚好:整潔度和客房舒適度
On the sat the internet and tv is down the whole evening till Sunday afternoon. Is kind of surprising that it was down so long.
於 2023 年 11 月住了 3 晚
Sherwin 於 2023年11月21日的回應
Dear Amanda,Thank you so much for your kind review and we will share your feedback to the team.We sincerely apologize for the Internet and TV cable issue on Saturday, there was a short circuit and the First Media cable optic cable at Thamrin Area was severely Burnt and it took time for them to rectify the issue.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

Noor Azlan

多人同遊
讚好:整潔度和客房舒適度
於 2023 年 11 月住了 2 晚
Sherwin 於 2023年11月21日的回應
Dear Noor Azlan,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Halim

親子同遊
讚好:整潔度和住宿狀況
There was an internet interruption on the last night of my stay
於 2023 年 11 月住了 2 晚
Sherwin 於 2023年11月21日的回應
Dear Halim,Thank you so much for your kind review and we will share your feedback to the team.We sincerely apologize in regards of the internet disruption, there was a short circuit and fiber optic cable burnt at Thamrin Area hence the Internet and TV Cable (First Media) was down.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

MOHAMMED ALI

於 2023 年 11 月住了 3 晚
Sherwin 於 2023年11月21日的回應
Dear Mohammed Ali,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Mastura

多人同遊
讚好:整潔度
於 2023 年 11 月住了 2 晚
Sherwin 於 2023年11月21日的回應
Dear Mastura,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度和客房舒適度
於 2023 年 11 月住了 3 晚
Sherwin 於 2023年11月14日的回應
Dear Anonymous,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

JUNICHI

於 2023 年 11 月住了 6 晚
Sherwin 於 2023年11月14日的回應
Dear JUNICHI,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

Evy

家人同遊
讚好:整潔度和客房舒適度
Great location, amenities and staff
Great location and customer service. Genuinely friendly staff (not expecting tips but if you do, it’s appreciated). Older style with old school charm with great amenities. Large rooms. Wouldn’t hesitate to stay here again or in any Ascott property.
於 2023 年 11 月住了 2 晚
Sherwin 於 2023年11月14日的回應
Dear Evy,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

SHAHRIN

於 2023 年 11 月住了 1 晚
Sherwin 於 2023年11月14日的回應
Dear SHAHRIN,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Ayaka

於 2023 年 10 月住了 3 晚
Sherwin 於 2023年11月14日的回應
Dear Ayaka,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

HIROE

讚好:整潔度和住宿狀況
於 2023 年 10 月住了 3 晚
Sherwin 於 2023年11月14日的回應
Dear HIROE,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Ganbat

讚好:整潔度和住宿狀況
於 2023 年 9 月住了 21 晚
Sherwin 於 2023年11月14日的回應
Dear Ganbat,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

Fengky

於 2023 年 10 月住了 2 晚
Sherwin 於 2023年11月14日的回應
Dear Fengky,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

10/10 優異

Indrajati

家人同遊
讚好:整潔度和客房舒適度
於 2023 年 9 月住了 13 晚
Sherwin 於 2023年11月14日的回應
Dear Indrajati,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Dr. Elaine

於 2023 年 9 月住了 3 晚
Sherwin 於 2023年11月14日的回應
Dear Dr. Elaine,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager

8/10 不錯

Simon

於 2023 年 9 月住了 4 晚
Sherwin 於 2023年11月14日的回應
Dear Simon,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager