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雅加達大達法姆安可私人度假屋的評價

3.5 out of 5
雅加達大達法姆安可私人度假屋
Marina Mediterania, Tower A, Jl. Lodan Raya No. 2A, Jakarta, Jakarta

評價

6.6
10 分評分，優異；199 則評價中有 26 則" "
8 分評分，不錯；199 則評價中有 61 則" "
6 分評分，一般；199 則評價中有 61 則" "
4 分評分，欠佳；199 則評價中有 32 則" "
2 分評分，很差；199 則評價中有 19 則" "

6.4/10 

整潔度

6.6/10 

職員與服務

8.0/10 

設施服務

6.2/10 

住宿狀況

評價

8/10 不錯

Chen (Taiwan)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
classic hotel, cleaning maintainers very well, just the noise separation from outside to inside through window should be improved.
於 2019 年 12 月住了 1 晚
GM 於 2019年12月17日的回應
Dear Chen, Thank you very much for your stay at Aston Marina Ancol and also thank you for rating us with 4 stars. We wish that you enjoyed your stay with us. We hope that you had safe trip home and that we are looking forward to welcoming you back in near future. Regards, Hotel management

8/10 不錯

Wen hsin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 4 晚

6/10 一般

Jyunrong

不滿：整潔度、住宿狀況和客房舒適度
於 2017 年 11 月住了 1 晚
Dear Mr. Jyunrong, Thank you for visiting us and we wish that you have a pleasant day during your stay. We cannot wait to welcome you back real soon. Regards, Hotel management

6/10 一般

Liang

讚好：職員與服務
於 2017 年 9 月住了 6 晚
Dear Mr. Liang, Thank you for rating to us. We wish that you had a pleasant stay with us. Hope to see you soon in the near future. Best Regards, Hotel management

2/10 很差

Tzu Chun

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
標榜四星級卻只有一星級的水準
訂的是非吸菸房, 結果check in 時櫃台說只剩吸菸房, 還說已打掃過沒菸味. 結果一出電梯(17F)整條走道瀰漫煙味, 一開房間門都是霉味, 家具老舊骯髒, 我無法相信這是四星等級. 後換到18F, 菸味較淡, 但家具依舊髒甚至破舊, 壁紙發霉, 椅子佈滿髒汙, 房間冷氣發出轟隆巨聲還噴水, 無法使用! 早餐餐廳有蒼蠅四處飛, 食物品質不佳, 服務人員也不專業.
於 2017 年 9 月住了 4 晚
Dear Mr. Chun, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we have been implementing many of these upgrades to newer furniture and vinyl floor for half of our room. We do apologize for the inconvenience happened on your breakfast and to ensure this, we have informed related departments to make sure that it won't happen anymore and daily inspection has been increased as well. We still hope that Aston Marina Ancol is still a preferred hotel for your stay in Jakarta or Ancol area. Best regards, Hotel management

8/10 不錯

JUNHE (Shanghai , China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This apartment hotel is suitable for family travel , and it is just nearby the ancol sea world , it is very convenient for the nearby shopping . Good breakfast , good 33 floor top view and bar . Generally if for family travel , it is very good choice here .

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況

6/10 一般

WEIYA

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Albert Au (Hong Kong)

外觀一流，質數一般，電視落後，廁所簡陋，只有牙刷及沐浴露，其他全部欠奉。酒店外圍全部小路，全面堵死，出門要預算好，

8/10 不錯

Anonymous

讚好：整潔度和職員與服務
房間網絡信號太差 早餐沒有中餐
房間網絡信號太差 早餐沒有中餐

10/10 優異

Agus

讚好：整潔度、職員與服務和住宿狀況
good room
於 2023 年 8 月住了 1 晚

8/10 不錯

Aziz

家人同遊
讚好：整潔度、設施服務和住宿狀況
The lobby and staff were amazing at Grand Dafam. Every morning Leila was very pleasant and made sure we were taken care of. Our first room had mold in it but after addressing our concerns with hotel manager Joco, we were upgraded to an executive suite. Joco provided great customer service. Overall the staff and breakfast made our stay at this hotel wonderful.
於 2022 年 9 月住了 7 晚

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
Not so good.
Probably just renovating or not. But the hotel was not like how described. We found a bowl of noodles in the fridge from a previous customer. The pool was dark and dirty looking. The road near by was noisy day and night.
Food in the fridge
Ceiling panel was dirty
View from the kitchen. The door locks was broken
Stovetop
於 2020 年 1 月住了 2 晚
Marcomm 於 2020年2月24日的回應
Thank you for staying with us and also taking the time to write this review to us. We sincerely apologize for any inconvenience caused during your stay. We truly regret hearing this experience from you during your stay. Your feedback means a lot to us and we take this matter seriously. We would like to assure you that this is unlike what we usually offer. The responsible department has been alerted and immediate actions have been taken to prevent such incidents from happening again. Once again, we offer you our deepest apologies and we hope we are able to welcome you back in the future with a much better experience. Thank you Best Regards Hotel Management

8/10 不錯

OMAR SAEED

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Unforgettable Moments
Hotel was excellent comparing to others. I would like thank all Aston Marina including their duty management.
於 2019 年 11 月住了 4 晚

8/10 不錯

OMAR SAEED

於 2019 年 11 月住了 3 晚

10/10 優異

真實旅客

寵物同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, respectful staff, nice breakfast buffet. No choice eateries nearby. But ⅞.
於 2019 年 10 月住了 1 晚
GM 於 2019年11月5日的回應
Thank you for stay at Aston Marina Ancol and for your 5 stars. We are delighted to note that you had a pleasant experience on that your stay with us and we are looking forward to welcoming you on your next stay with us. Regards, Hotel management

4/10 欠佳

SINUR NAINGGOLAN

讚好：整潔度和住宿狀況
不滿：職員與服務
kurang menyenangkan
KURANG menyenangkan
於 2019 年 10 月住了 1 晚

8/10 不錯

Rosya

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Would love to come back !
I booked a superior non-smoking room for just one night but they said none is available at that moment. But the receptionist then kindly free upgraded our room to deluxe one. Thank you ! Nice and cozy room. But the lift is a little bit creepy it made a sound like it needs a better maintenance or something while going up from 5-10 floor.
於 2019 年 10 月住了 1 晚
GM 於 2019年11月1日的回應
Dear Rosya, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Regards, Hotel management

4/10 欠佳

Daniel (カラワン)

商務旅客, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
部屋の変更メールをして返信があったにも関わらず変更されていなかった。 部屋に足りないものがあった。 (ヘアドライヤー、灰皿、髭剃り等）
於 2019 年 9 月住了 1 晚
GM 於 2019年9月17日的回應
Dear Daniel, Thank you for staying with us and also taking the time to write this review to us. We sincerely apologize for any inconvenience caused during your stay. Your feedback means a lot to us and we have taken immediate actions to resolve this matter. We hope we are able to welcome you back in the future with a better experience. Thank you Best Regards Hotel Management

10/10 優異

真實旅客

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
The location is good . The maintenance side of the room needs to be looked at. The hand basin taps are about to fall of. A bit more fresh air flow would be good.
於 2019 年 8 月住了 2 晚
GM 於 2019年9月3日的回應
Dear Wotif, Thank you for stay at Aston Marina Ancol and for your 5 stars. We are delighted to note that you had a pleasant experience on that your stay with us and we are looking forward to welcoming you on your next stay with us. Regards, Hotel management

10/10 優異

Abdullah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
GM 於 2019年9月30日的回應
Dear Abdullah, Thank you for stay at Aston Marina Ancol and for your 5 stars. We are delighted to note that you had a pleasant experience on that your stay with us and we are looking forward to welcoming you on your next stay with us. Regards, Hotel management

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
不滿：整潔度和住宿狀況
部屋は広い
部屋は広いが海外特有の水の状態のせいか清掃しててもキレイでない印象
於 2019 年 8 月住了 1 晚
PR 於 2019年8月21日的回應
Thank you for taking the time to rate and write a review, we regret to know that you had not a pleasant stay at Aston Marina Ancol. Your comment had been informed to related departments to be noticed and followed up. We hope through these improvements you will consider us as your preferred hotel choice, thank you. Best Regards, Hotel management

6/10 一般

真實旅客

於 2019 年 8 月住了 1 晚
GM 於 2019年8月27日的回應
Thank you very much for taking your time to rate us and leave us with review. We definitely wish you had a pleasant experience staying in Aston Marina. We are looking forward to see you in the near future. Thank you, Hotel Management

8/10 不錯

Ugur

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
General Manager 於 2019年7月26日的回應
Dear Ugur, Thank you very much for your stay at Aston Marina Ancol and also thank you for rating us with 4 stars. We wish that you enjoyed your stay with us. We hope that you had safe trip home and that we are looking forward to welcoming you back in near future. Regards, Hotel management

10/10 優異

Akito

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
アンチョールで遊ぶ方、港を使う方には推奨
所謂中心地からも、最寄り駅からも徒歩30分弱離れ、且つ周囲に食事や買い物等を楽しめる所はないが、プロウスリブへ行くには港が近いので便利。部屋もプールも拡く快適。ホテルの方々も大変親切。
於 2019 年 7 月住了 3 晚

4/10 欠佳

BG

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Our "non-smoking" room was a "smoking" room until the day before we arrived. It smelled terrible.
於 2019 年 7 月住了 1 晚
General Manager 於 2019年7月16日的回應
Dear BG, Thank you for choosing Aston Marina Jakarta and also taking the time to write this review to us. We sincerely apologize for any inconvenience caused during your stay. We truly regret hearing this news from you and please rest assured we are doing the necessary actions the prevent this from happening again in the future. We hope through the improvements, we are able to welcome you back once more with a much better experience. Thank you Best Regards Hotel Management

10/10 優異

Ben (Braidwood, Australia)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great family suite. Very convenient for a family of 5. Great breakfast options. Delicious. Close to fun parks and the old city.
於 2019 年 6 月住了 1 晚

6/10 一般

真實旅客

讚好：客房舒適度
於 2019 年 5 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
不滿：住宿狀況
価格相応です。
部屋の設備は古いですが、空港からも近く、ビジネス利用であれば問題は感じません。苦痛に感じたのは、エレベーターが半分しか稼働しておらず待たされることと、カードキー方式のエレベーターですが、非常に感度が悪いことでした。スタッフ対応は非常に良く、朝食も平均以上だと思います。
於 2019 年 5 月住了 2 晚

6/10 一般

soror

讚好：職員與服務
不滿：客房舒適度
يحتاج الفندق الى بعض التجديدات للاثاث الداخلي في الغرف وتشغيل المصاعد كامله حيث نواجه مشكله في انتظار المصعد والممرات حاره جدا
於 2019 年 4 月住了 4 晚

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Food was fantastic very good choices, great buffet cant go any further. What l didn't like was not enough staffing on Sundays, Buffet food ran out, plates in several section ran out. . I had to clear my own table to sit , Restaurant Manager could hardly be seen. These issues could easily be fied but l had no problems regarding this ,the Management should take as a positive feedback and not negative.
於 2019 年 2 月住了 3 晚

8/10 不錯

真實旅客

まずまず、値段の割りに
値段の割には良いと思います。Acnor行きの無料バスも出ているようなので便利だと思います。（乗ってませんが） 設備は新しくないです。バスタブありました。
於 2019 年 2 月住了 1 晚

8/10 不錯

Khalid

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚

10/10 優異

Mohamad Nawwar Faiq

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Spacious apartment
Nice area, and the apartment was quite spacious and comfortable, although the breakfast selection could be improved.
於 2018 年 12 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 4 晚

2/10 很差

Ibrahim

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
سئ جداً
لم يرضى الفندق بأن أقيم في الغرفة الديلوكس التي تم حجزها نظراً لخلاف بينه وبين وكيل الحجز على موضوع ليس لي علاقة به تتعلق بتناقض المعلومات عن ظوابط الاقامة لدى الفندق.
於 2018 年 11 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
Nice hotel to bring family or working teams with.
Nice hotel to bring family or working teams with. I came here with two of my colleagues for a business trip to Jakarta, and guess they all liked it. But do not expect hotel-level hygiene, it is an apartment with kitchen, felt as if sleeping in college dormitory. Staffs were very nice, I like the food too. If any foreigner with family, this is a right place to stay where you can cook at the room's kitchen, has heat-stove and some plates, but must bring your kits..(pans, etc.). By the way...the TV was awful, bad resolution, feel like living in 60s.
於 2018 年 11 月住了 1 晚

6/10 一般

Stephen James

讚好：職員與服務
不滿：整潔度
buggy room
WiFi was not working well, and continually disconnect and signal week on 3 different devices Room was old Some many bugs, insects in bathroom and kitchenb
於 2018 年 10 月住了 1 晚

8/10 不錯

Ehab

讚好：整潔度和職員與服務
مقبول
مسبح غير مناسب للسباحة كنت اتوقع الفندق افضل من الواقع
於 2018 年 10 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ممتاز
اقامة رائعة وقريب من منطقة انشول وجميع الخدمات متوفرة
於 2018 年 10 月住了 1 晚

8/10 不錯

Rizki

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The megantara family stay @aston marina ancol
Cukup menyenangkan apa lg klo dr pihak aston sndri memiliki akses utk keluar masuk ancol secara free.. saya awalnya memilih menginap diaston krna saya kira lokasi astn berada didlm ancol tp ternyata diluae ancol.. Jd saran saya adakan akses khusus / minimal free utk keluar masuk ancol jika kt stay di hotel aston.. terima kasih
於 2018 年 9 月住了 1 晚

8/10 不錯

Lara Catrina

讚好：職員與服務和客房舒適度
於 2018 年 9 月住了 1 晚

6/10 一般

Asianwalker (Bangkok)

讚好：職員與服務
不滿：整潔度
港に近いホテル
施設は古いし、部屋の中に虫がたくさん出ます。 近隣にまともなホテルがたくさんあるので選択肢に入れる必要なし。
於 2018 年 9 月住了 5 晚

6/10 一般

Roy (zoetermeer)

讚好：客房舒適度
Voor Indonesisch begrippen redelijk
Hele ruime kamers, grote zwembad. Veel te beleven in de buurt en vlakbij oud jakatra
於 2018 年 7 月住了 2 晚

6/10 一般

Ahmad (Bogor)

Ancol recreation close by near.
Overall is good, but for breakfast need more variety menu. Keep mainten...
於 2018 年 6 月住了 2 晚

4/10 欠佳

poonam (singapore)

不滿：整潔度、住宿狀況和客房舒適度
Dirty & undermaintained property
The rooms are very dirty, got insects everywhere. The aircon is useless, we changed 3 rooms and nothing changed. All in all a bad experience
於 2018 年 4 月住了 1 晚

4/10 欠佳

ishan (singapore)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Unclean and poorly maintained property
The room is not even close to what we see in the pictures. Its super dirty, the aircon dosent work, its stuffy. Very unclean, with insects all over and washroom has cockroaches. Even after changing 4 rooms there is no difference.
於 2018 年 5 月住了 3 晚

8/10 不錯

のぶちん (japan)

讚好：職員與服務和客房舒適度
空港からほぼ渋滞なく行ける立地
空港アクセスが抜群で過去3度宿泊していますが、市街地中心部へ行くのと違い渋滞はほとんどなく、 アンチョールに近く眺めも良く、早朝散歩も安全で 朝食バイキングも充実しており　多少古いが安心して泊まれる立地である。
於 2018 年 4 月住了 2 晚

8/10 不錯

나는오리 (Yogyakarta)

讚好：整潔度和職員與服務
스모킹 방 밖에 없다고 하여 곤혹스러웠습니다.
1. 첫날 좀 늦게 가기 했지만 스모킹 방 밖에 없다고 하여 너무 곤혹스러웠습니다. 그 전날 방에서 담배를 많이 피웠는지 밤에 잠 잘 때까지 냄새가 없어지지 않아 머리가 아플 정도였습니다. 그 다음날 논스모킹으로 바꿔 달라고 요청을 했지만 역시 방이 없다는 말만 들어 어쩔 수 없이 계속 그 방에서 지낼 수 밖에 없었습니다. 2. 호텔에서 제공하는 치약이 너무 품질이 낮은 것 같습니다. 맛이 이상해 쓰지 않게 되었습니다. 3. 샤워 호스가 떨어진 것을 고치지 않고 임시방편으로 그냥 샤워기에 꽂아 놨는지 이용할 때 가끔 샤워기에서 샤워 호스가 떨어져 사방으로 물이 튀고 그랬습니다
於 2018 年 3 月住了 2 晚