Dear Mr. Shang Yu on, We thank you for taking the time to rate us during the stay at ibis Gading Serpong. Your positive feedback will serve us as an encouragement to all our team members. Thank you and I look forward to welcoming you back to our hotel. Jamal Muhamad - General Manager

Dear Yushen, Warm greetings from Ibis Gading Serpong once again, Thank you for giving us feedback and scores us 10 points. We highly value your comment and feedback and will do our utmost to ensure your future visit will be better than before. See you again at Ibis Gading Serpong soon. Jamal Muhamad - General Manager

Dear Valued Guest, Thank you for taking the time to scores us about your experience at the ibis Gading Serpog. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important for us. We appreciate your sharing your concerns, we are pleased to welcome you back in the next stay. Sincerely, Jamal Muhamad - General Manager

Dear Shang Yu, We very much appreciate your reviews regarding your stay at the ibis Gading Serpong. We would like to thank you for your great score feedback in hotels.com. It is always a pleasure knowing from you and I will share your comments with our team. I am sure it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you and we hope your next visit will be more pleasant than the previous one. Best Regards Rinto Sary - Front Office Manager

Dear Mr./s., Thank you for your review and glad to hear that you love the hotel and our breakfast taste, as part our commitment consistence in deliver perfection service. We noted carefully of your great input to always improve those both areas. Thank you and look forward to welcome you back in our hotel. Yours sincerely Riganda Togatorop General Manager

Dear Chih-Hung, Thank you for your kind feedback by rating us excellent score during your stay at ibis Gading Serpong, we believe that every single moment is part of our commitment to always improve and keep equal in deliver our service. We hope your next visit will memorable than previous one. Thank you and look forward to welcome you back at ibis Gading Serpong. Rinto Sary - Front Office Manager

Dear Sheng Han, 我们非常感谢您对宜必思加丁塞尔彭酒店住宿的评价。 获得积极反馈总是令人愉快的。 我将与我们的团队分享您的意见。 我相信这些反馈将成为我们所有员工的鼓励，因为我们努力不断提高我们的美食质量。 再次感谢您分享您的经验，我们希望您会像以前一样愉快。 此致，Rinto Sary - 前台经理

Dear MEI-CHIEN, We thank you for your great review and to your recommendation. Indeed , our hotel is closed to the biggest exposition ICE and our hotel is appointed hotel. Thank you and look forward to welcome you back to our hotel.

亲爱的Kueilien， 来自Ibis Gading Serpong的最热烈的问候。 感谢您在我们入住期间的亲切反馈。 首先，我们要对造成的任何不便表示歉意。 如果你昨晚摔倒了，是的，有一小部分酒店项目正在建设标牌安装以扩大我们从外面看的外观变得更加引人注目，我们确实理解这不是我们的原因，而我们应该准备它与小信息公告在 房间。 并且对于基于矿泉水费的标签，它意味着您仍然可以订购少量的额外矿泉水。 也许我们会考虑重新设计标签以使客户更容易。 再次非常感谢您分享信息。 希望我们能在未来欢迎您。 问候， Rinto Sary - 前台经理

Dear Elly, We very much appreciate your reviews regarding your stay at the ibis Gading Serpong. We would like to thank you for your nice feedback ain hotels.com. It is always a pleasure to receive positive feedback from our guest I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Best Regards Rinto Sary - Front Office Manager

Dear Shao Liang, I thank you for your kind to spent your time to write your review. Thank you for your patronage and sharing your recommendation toward our hotel during your stay. I look forward to welcome you back in the future. Yours Sincerely Riganda Togatorop General Manager

Dear Hsiang-Chih, Thank you for taking the time to tell us about your experience at the ibis Gading Serpong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riganda Togatorop - General Manager

Dear Andrea, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager

Dear Anonymous, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arvied Syafarullah Front Office MAnager

Dear Mr. Chen, Warmest Greeting from Ibis Gading Serpong Thank you for your feedback at hotels.com and gave us 4 star, we highly valued all feedbacks from our guest for our continious improvement. We look forward to welcoming you back soon Best Regards Bustamar KOTO General Manager

Dear Mr. Chen, Greeting from Ibis Gading Serpong Once again, we would like to express our appreciation for taking time to rate us 4 star at hotels.com. We look forward to welcoming you back to our hotel soon Best Regards Bustamar KOTO General Manager

Dear Lo, Warmest Greeting from IBis Gading Serpong Thank you for giving us 3 star, hopefully on your future visit we can earn 4-5 star. We look forward to welcoming you back to Ibis Gading Serpong Best Regards Bustamar KOTO

Bapak Asep yang terhormat,Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di ibis Gading Serpong. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif.Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Jamal Muhamad-General manager

Dear Mr. Sumardi,We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jamal MUHAMAD - General Manager

Dear Mrs. Nurjanah,We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jamal MUHAMAD - General Manager

Dear Mr. Don,We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jamal MUHAMAD - General Manager

Dear Mr. Jun Hyung,We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jamal MUHAMAD - General Manager

Dear Valued Guest, Thank you for the comment score, we appreciate that you feel satisfied, it always pleasures to have a positive result from you. I am sure this feedback will serve as an encouragement to all our staff. we hope your next visit will be more enjoyable than the previous one. Kind Regards, Jamal Muhamad- General Manager

Dear Valued Guest, Thank you for choosing us as your preferred accommodation during your trip. Your feedback is very valuable for us. We know this rarely happened and we will correction for the improvement, let me express my most sincere apologies for the inconvenience. We are looking forward to welcoming you back and let you enjoy the experience on your next visit. Regards, Jamal Muhamad - General Manager.

Dear Mr. BoonHeng, Warmest greetings from Ibis Gading Serpong! Thank you for giving us feedback and positive scores. We highly value your comment feedback and will improve the maintenance of the toilet utmost to ensure your future visit will be better than before. See you again at Ibis Gading Serpong soon. Jamal Muhamad - General Manager

親愛なるブライアン。 イビスゲーディングセルポンでのご滞在に関するご意見をお待ちしております。 ご意見をお待ちしております。ご意見をお聞かせください。 将来的に改善します。 あなたの経験を共有してくれてありがとう、そしてあなたの次の訪問が前のものと同じくらい快適であることを願っています。 敬具Jamal Muhamad-ゼネラルマネージャー

Dear Rachel, We thank you for taking the time to rate us during a stay at ibis Gading Serpong. We will share your positive comments with our team members. Thank you and I look forward to welcoming you back to our hotel. Jamal Muhamad - General Manager

Dear Valued Guest, Thank you for being our loyal customer. We were very sorry to know you were unhappy, Our refrigerator can apply when the customer have special request upon check-in. We will work hard to fix the issue you experienced when knowing this from your reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you need my assistant please do let me know. Sincerely, Jamal Muhamad - General Manager

Dear Valued Guest, Thank you for the comment score, we appreciate that you feel satisfied, it always pleasures to have a positive result from you. I am sure this feedback will serve as an encouragement to all our staff. we hope your next visit will be more enjoyable than the previous one. Kind Regards, Jamal Muhamad- General Manager

Dear Dengshan, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad - General Manager

Dear THITIKUN SUCHAIPORN, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. Please accept our sincere apologies for the matters. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Jamal Muhamad - General Manager

Dear Valued Guest, Warmest Greetings from ibis Gading Serpong! Thank you for choosing our Hotel as your preferred accommodation during your trip and for taking the time to share your experience with us. Your feedback is very valuable for us. We received your feedback regarding the water heater inconstant temperature, for that, let me express my most sincere apologies for the inconvenience. We are looking forward to welcoming you back and let you enjoy the experience on your next visit. Regards, Jamal Muhamad-General Manager

Dear Valued Guest, Warmest greeting from Ibis Gading Serpong. Thank you have choosing Ibis Gading Serpong for your destination stay in Tangerang area. We will always keep maintaining our service to satisfy every guest. We are always waiting for your coming to our hotel in the near future. Thank you and Best Regards, Jamal Muhamad-General Manager

Dear Margaliana, We very much appreciate your reviews regarding your stay at the ibis Gading Serpong. We would like to thank you for your best scoring feedback in hotels.com. It is always a pleasure to receive positive feedback from our guest I will share your comments score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Best Regards Rinto Sary - Front Office Manager

Dear Medina, We thank you in taking the time to rate us during stay at ibis Gading Serpong. Thank you and look forward to welcome you back to our hotel. Rinto Sary - Front Office Manager

Dear Ester, Thank you for taking the time to rate us about your experience during stay. It is always a pleasure to receive positive feedback from our guest. Thank you again for sharing your experience, and we hope your next visit will be more memorable than the previous one. Sincerely, Rinto Sary - Front Office Manager

Geachte gast, Warmste groet van Ibis Gading Serpong Bedankt voor het beoordelen van ons hotel met 5 uitstekende scores en we waren meer dan blij om je fantastische beoordeling te lezen. Het is altijd een plezier om zulke positieve feedback te ontvangen. Uw genereuze opmerkingen worden enorm op prijs gesteld. Ons getalenteerde en gepassioneerde team is trots op hun aandacht voor detail en zorgt er voor dat elke gast zich welkom en belangrijk voelt. We kijken ernaar uit om je weer te zien, Feel Welcome. Met vriendelijke groeten, Riganda Togatorop-General Manager

Dear Mr./s., Thank you for taking the time to tell us about your experience at the ibis Gading Serpong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rinto Sary - Front Office Manager

Dear John, We very much appreciate your reviews regarding your stay at the ibis Gading Serpong. We would like to thank you for your nice feedback ain hotels.com. It is always a pleasure to receive positive feedback from our guest I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Best Regards Rinto Sary - Front Office Manager

Dear BoonHeng, We very much appreciate your comments rating regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rinto Sary - Front Office Manager

Dear Chicky , Thank you for your time taking to review our hotel. Thank you for your trust staying with us. We thank you for your recommendation of our strength points. We are very sorry for what has happened to you in the bathroom. Indeed it is a cubicle bathroom as part of our brand Standard. Ibis room size is 18 M3 that made us to use this typical cubical bathroom. in regards to amenities, actually we put notice in the bathroom to contact our housekeeping if you wish to have cotton pad delivered to your room. Thank you again and look forward to see you again in our hotel. Yours Sincerely Riganda Togatorop

Dear Yuet Wan, Thank you for your review and glad to hear that you love of soft bed and indeed , in our areas there are a lot of great choices of good food and vast selection of food. We noted carefully of your great input to improve the cleanliness. Thank you and look forward to welcome you back in our hotel. Yours sincerely Riganda Togatorop General Manager

Dear Adam, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP -General Manager

Dear Milda, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. We can provide a fridge into the room only by request and upon availability. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager