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雅加達文華東方酒店的評價

5 out of 5
雅加達文華東方酒店
Jalan MH Thamrin, Jakarta, Jakarta

評價

9.4

完美

10 分評分，優異；323 則評價中有 255 則" "
8 分評分，不錯；323 則評價中有 49 則" "
6 分評分，一般；323 則評價中有 10 則" "
4 分評分，欠佳；323 則評價中有 5 則" "
2 分評分，很差；323 則評價中有 4 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

I HSIN

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 4 晚
Andy 於 2024年1月5日的回應
Dear I Hsin,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

8/10 不錯

Him Wai Clayton

於 2023 年 6 月住了 3 晚
Andy 於 2023年6月20日的回應
Dear Him Wai,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Thank you for being a Fan!Kind regards,Andy Andrew Abram General Manager

8/10 不錯

HUEI CHUNG

於 2023 年 4 月住了 3 晚
Andy 於 2023年4月21日的回應
Dear Huei,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Thank you for being a Fan!Kind regards,Andy Andrew Abram General Manager

10/10 優異

Shi

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
我满意的一家酒店
老牌子的五星级酒店位置绝佳，周边都是同级酒店和商场。隔音和窗帘保证静谧。服务热情周到，早餐帮助取餐不浪费且减少污染可能。硬件设施齐全，房间够大洗澡水流超棒。稍微有待改进是受到时间年代影响，大厅稍显狭小了，没有宽敞等候区，下午没有钢琴茶歇时间，另外房间内化妆镜子前最好加组灯，否则化妆看不见呢。
於 2022 年 6 月住了 2 晚
Jeremiah 於 2022年6月28日的回應
Dear Mr. Shi, thank you for rating us. We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back to Mandarin Oriental, Jakarta in the near future. Sincerely, Jeremiah, Front Office Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
Donna 於 2020年1月27日的回應
Dear Valuable Guest, thank you for rating us on Expedia. We are delighted to hear that you enjoyed your stay & the service provided by our colleagues. We look forward to welcome you back to Mandarin Oriental, Jakarta in the near future. Sincerely, Donnabella Angela - Communications Executive.

10/10 優異

xiangyu

於 2019 年 12 月住了 1 晚

10/10 優異

haoyu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice
於 2019 年 9 月住了 1 晚
Nancy Pondaag 於 2019年10月1日的回應
Dear our valued guest, thank you for rating us on Expedia. We are look forward to welcome you back to Mandarin Oriental, Jakarta.

10/10 優異

haoyu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything is good. Old hotel but the quality is still very good. Then “old” becomes “taste”.
於 2019 年 9 月住了 1 晚
Nancy Pondaag 於 2019年10月1日的回應
Dear our valued guest, thank you for rating us on Expedia. We are look forward to welcome you back to Mandarin Oriental, Jakarta.

8/10 不錯

Wing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Nancy Pondaag 於 2019年9月2日的回應
Dear Mr. Wing, Thank you for rating us on Expedia. We are delighted to hear that you enjoyed the service and our hotel facilities. Your feedback is highly appreciated for the future improvement. We look forward to welcome you back to Mandarin Oriental, Jakarta in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Nancy Pondaag 於 2019年8月20日的回應
Dear valued guest, thank you for rating us on Expedia. We are delighted to hear that you enjoyed your stay with us. We look forward to welcome you back to Mandarin Oriental, Jakarta in the near future.

10/10 優異

Howard

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel has upgraded my room and it is very spacious! The housekeeping staff was very attentive, for example, she organized my loose cables one by one and even provided me with a mouse pad which I did not need to request. On my 2nd night, the hotel sent me a letter saying that they foresee a large group of guests so the usual breakfast place would be crowded and they let me to go the executive lounge to have breakfast. Although there were power surges a few times, it has nothing to do with the hotel and I think probably there was too high demand for electricity due to the hot weather.
於 2019 年 7 月住了 2 晚
Nadia K. Tika 於 2019年7月17日的回應
Dear Mr. Howard, Thank you for your kind review and we are delighted to hear that you enjoyed your stay with us. We look forward to welcome you back to Mandarin Oriental, Jakarta soon. Sincerely, Nadia K. Tika Communications Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚
Nadia K. Tika 於 2019年1月28日的回應
Dear Valued Guest, Thank you for the kind rating on Hotels.com. We are delighted that you enjoyed your stay and we look forward to welcome you back in the near future. Sincerely, Nadia K. Tika Communications Manager

10/10 優異

Mengchun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 2 晚
Nadia K. Tika 於 2018年12月7日的回應
Dear Valued Guest, Thank you for taking the time to rate us on Hotels.com. We look forward to welcome you back to Mandarin Oriental, Jakarta. Best regards, Nadia K. Tika Communications Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
熱鬧地區，服務態度好
飯店清潔度很乾淨，服務態度也不錯。附近也有商場，算是熱鬧的地區。對於出差行程來說蠻方便的。
於 2018 年 7 月住了 1 晚
Nadia K. Tika 於 2018年8月7日的回應
Dear valued guest, Thank you for taking the time to share your feedback on Hotels.com. We are delighted to hear that you enjoyed your stay with us. We look forward to welcome you back to Mandarin Oriental, Jakarta. Sincerely, Nadia K. Tika Communications Manager

10/10 優異

Tony (高雄)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點方便的飯店
飯店是便宜又奢華, 乾溼分離浴室, 衣櫥可以走入. 基本上如果住過日本飯店, 這個隨便都是大四倍以上. 對面就有購物中心, 除了文化類的以外, 食品類的必買物品都能輕鬆買入. 黃金會員如果沒有送到早餐, 早餐大約24美金一餐. 如果沒有特別需要吃早餐, 可以去購物商場吃早午餐便宜許多. 計程車到第三航廈機場大約40分鐘(不塞車)~1小時, 約30萬印尼盾(600~700台幣)
於 2018 年 7 月住了 4 晚
Nadia K. Tika 於 2018年7月24日的回應
Dear Mr. Tony, Thank you for taking the time to share your wonderful rating and feedback following your stay with us. We look forward to welcome you back to Mandarin Oriental, Jakarta. Sincerely, Nadia K. Tika Communications Manager

10/10 優異

YASUHIKO

讚好：住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Martin (Barcelona)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Es un gran hotel como todos los de la cadens Mandarin Gran atencion y mejor servicio ademas en Asia los precios son asequibles
於 2024 年 4 月住了 1 晚

8/10 不錯

Tomoyuki

於 2024 年 4 月住了 2 晚

10/10 優異

An Ge (Kuala Lumpur)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place and great staff! Facilities are well maintained, and spacious.
於 2024 年 4 月住了 3 晚

10/10 優異

Inga

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely room and pool.
於 2024 年 3 月住了 1 晚
Andy 於 2024年4月3日的回應
Dear Inga,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

ricky (los angeles)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and helpful
於 2024 年 3 月住了 5 晚
Andy 於 2024年3月14日的回應
Dear Ricky,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 優異

Robin

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved everything about the hotel - 100 percent recommend.
於 2024 年 3 月住了 3 晚
Andy 於 2024年3月14日的回應
Dear Robin,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 優異

Hiu Fai

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are very warm and friendly. Their service is implacable!!
於 2024 年 2 月住了 3 晚
Andy 於 2024年3月14日的回應
Dear Hiu Fai,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 優異

Juan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff does a superb job attending your needs.
於 2024 年 2 月住了 2 晚
Andy 於 2024年3月14日的回應
Dear Juan,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 優異

Ayman (YANBU ALSINAIYA)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 7 晚
Andy 於 2024年3月14日的回應
Dear Ayman,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

8/10 不錯

Ayman (YANBU ALSINAIYA)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 4 晚
Andy 於 2024年3月14日的回應
Dear Ayman,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

Katharina

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel with excellent service. Well equipped gym and great breakfast buffet. Definitely recommend staying there.
於 2024 年 2 月住了 1 晚
Andy 於 2024年2月22日的回應
Dear Katharina,Thank you for awarding a Fantastic rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

Saleena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the location & service
於 2024 年 2 月住了 3 晚
Andy 於 2024年2月13日的回應
Dear Saleena,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andrew Abram General Manager

10/10 優異

Jonathan

於 2024 年 1 月住了 3 晚
Andy 於 2024年2月13日的回應
Dear Jonathan,Thank you for awarding the hotel a 10 full rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andrew Abram General Manager

10/10 優異

David

於 2024 年 1 月住了 4 晚
Andy 於 2024年1月24日的回應
Dear David,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

Tommi

於 2024 年 1 月住了 3 晚
Andy 於 2024年1月24日的回應
Dear Tommi,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 優異

Tomi

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Andy 於 2024年1月22日的回應
Dear Tomi,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Andy 於 2024年1月22日的回應
Dear David,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 優異

Mubarak

於 2024 年 1 月住了 3 晚
Andy 於 2024年1月31日的回應
Dear Mubarak,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your stay and experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

Mario

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Andy 於 2024年1月9日的回應
Dear Mario,Thank you for awarding the hotel a fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

Anders

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Godt luksushotel
Mandarin Oriental er et super godt luksushotel, med en god lokation i Jakarta. Personalet var meget imødekommende, og det var en fornøjelse at bo på hotellet. Der var meget små ting, som manglende rengørring i minikøleskabet, og små sten på gulvet i badeværelset, som gør at de ikke får 10/10 - jeg vil bedømme den til 9,5/10. Helt sikkert et sted jeg vil komme tilbage, og nyde at bo på igen.
於 2023 年 12 月住了 3 晚
Andy 於 2024年1月5日的回應
Dear Anders,We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Kind regards,Andy Andrew Abram General Manager

10/10 優異

Oscar (Charlotte)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Andy 於 2024年1月5日的回應
Dear Oscar,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

Tanio

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Receptionist was very friendly and helpful, also service was great.
於 2023 年 12 月住了 1 晚
Andy 於 2024年1月5日的回應
Dear Tanio,We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Sincerely yours,Andy Andrew Abram General Manager

10/10 優異

Kwok Hou

於 2023 年 12 月住了 4 晚
Andy 於 2024年1月5日的回應
Dear Mr. Hou,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

hendramin

於 2023 年 12 月住了 2 晚
Andy 於 2024年1月5日的回應
Dear Hendramin,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

Akihiro

商務旅客
讚好：職員與服務、設施服務和住宿狀況
サービスに心がこもっており、また、ホテルスタッフそれぞれからおもてなしの姿勢が感じられ、このホテルは大変良いと思う。スタッフの質という点で、今までジャカルタで７つのホテルで合計１００泊以上した中で最高のホテルです。教育が隅々にまで徹底されている感じで感心しました。是非、また宿泊したいです。
於 2023 年 12 月住了 3 晚
Andy 於 2024年1月5日的回應
Dear Akihiro,We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Kind regards,Andy Andrew Abram General Manager

8/10 不錯

Ronald

讚好：整潔度、職員與服務和設施服務
Everything is amazing, except the window. It is not sound proof, it is very noisy!!!
於 2023 年 11 月住了 3 晚
Andy 於 2024年1月5日的回應
Dear Ronald,Thank you for leaving such a fantastic feedback. We are delighted to know that you had overall a relaxing stay with us. Your feedback is highly appreciated for our future improvement. We look forward to have another chance to serve you better in the future. Kind regards,Andy Andrew Abram General Manager

10/10 優異

Robert

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic staff and service. The best.
於 2023 年 11 月住了 3 晚
Andy 於 2024年1月5日的回應
Dear Robert,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 優異

AKIHIKO

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
アーバンスイートに3泊しました。 クラブルームの営業時間が短いと感じました。 リラックス出来て良かったです。
於 2023 年 11 月住了 3 晚
Andy 於 2024年1月5日的回應
Dear Akihiko,Thank you for leaving such a fantastic feedback. We are delighted to know that you had overall a relaxing stay with us. Your feedback is highly appreciated for our future improvement. We look forward to have another chance to serve you better in the future. Kind regards,Andy Andrew Abram General Manager

10/10 優異

Kenichi

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚
Andy 於 2024年1月5日的回應
Dear Kenichi,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

KENJI

於 2023 年 11 月住了 3 晚
Andy 於 2024年1月5日的回應
Dear Kenji,Thank you for awarding the hotel a ten stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

Taiji

於 2023 年 11 月住了 3 晚
Andy 於 2024年1月5日的回應
Dear Taiji,Thank you for awarding the hotel a ten stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

Dean

讚好：整潔度、職員與服務和住宿狀況
I think the warmth and courtesy of your staff was so nice and I loved the room and everything was so nice. It’s my first time and I will want to stay next time I return if possible 🙏🙏 Thank you.
於 2023 年 11 月住了 3 晚
Andy 於 2024年1月5日的回應
Dear Dean,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 優異

Maudinia Herangi

讚好：整潔度、職員與服務、設施服務和住宿狀況
I felt extremely welcomed; safe; well looked after from the moment I arrived at the airport….during my stay … upon check out and farewelled by the driver who was assigned to take me back to the airport for my return home.
於 2023 年 11 月住了 7 晚
Andy 於 2023年11月13日的回應
Dear Maudinia Herangi,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience and stay with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 優異

CO LTD

於 2023 年 11 月住了 3 晚
Andy 於 2023年11月13日的回應
Dear CO LTD,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience and stay with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager