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森萊克酒店的評價

4 out of 5
森萊克酒店
Jalan Danau Permai Raya Blok C 1 Sunter, Jakarta, Jakarta

評價

7.8

不錯

10 分評分，優異；140 則評價中有 36 則" "
8 分評分，不錯；140 則評價中有 66 則" "
6 分評分，一般；140 則評價中有 22 則" "
4 分評分，欠佳；140 則評價中有 11 則" "
2 分評分，很差；140 則評價中有 5 則" "

7.6/10 

整潔度

7.6/10 

職員與服務

6.4/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Chichen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚

10/10 優異

JIAYU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
附近景點少但住宿體驗很棒
房間大窗外景觀視野好，不過附近沒有好逛的地方，還是需要搭車到市區
於 2018 年 6 月住了 2 晚

8/10 不錯

真實旅客

讚好：職員與服務
房間大
good room

10/10 優異

Tsai Wan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
方便服務好
服務不錯

4/10 欠佳

真實旅客

不滿：職員與服務和客房舒適度
房間裝修殘舊及過事，空調及燈光不夠，鏡子太多及位置不正確導致感覺不良，晚間沒有服務人員接聽電話。

4/10 欠佳

kam yuen

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Sangdon

讚好：職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚
Ferry Febriari - General Manager 於 2024年1月25日的回應
Dear Mr Sangdon, Thank you most sincerely for your lovely feedback. We are delighted you enjoyed our facility and Sunlake Waterfront Resort and Convention hospitality so much you decided to stay a little longer. We are hugely motivated by your comments and will endeavor to continually improve our service. Thank you once again and we look forward to seeing you again on your next trip to Jakarta.Best Regards, Ferry Febriari General Manager

10/10 優異

JINESH

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent !!!
Had an amazing stay. Excellent service, comfortable beds and big rooms. AC is not that powerful but is comfortable. Food is good and breakfast has good variety. Overall highly recommended for people coming for expo at JIEXPO centre.
於 2023 年 10 月住了 4 晚
Ferry Febriari General Manager 於 2023年10月17日的回應
Dear Mr Jinesh,Thank you for choosing our hotel as your home away from home.We truly believe that personalized service and paying attention to the smallest details are important and as such I am delighted that our team have gone the extra mile in ensuring that you had such a great stay.Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon.Kind regardsFerry FebriariGeneral Manager

10/10 優異

sadanand sanjeeva

於 2023 年 4 月住了 1 晚
Ferry Febriari General Manager 於 2023年5月1日的回應
Dear sadanand sanjeeva, Thank you for taking the time to give us the maximum score. We always look forward to welcoming you back in the future. Best Regards,

8/10 不錯

Kyoko

讚好：職員與服務和設施服務

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Amazing staff but room service needs to be better
於 2022 年 7 月住了 2 晚
Best Regards Toto Sandjaja General Manager 於 2022年8月8日的回應
Dear Valued Guest, Thank you most sincerely for your lovely feedback. We are delighted you enjoyed our facility and Sunlake Waterfront Resort and Convention hospitality so much you decided to stay a little longer. We are hugely motivated by your comments and will endeavor to continually improve our service. Thank you once again and we look forward to seeing you again on your next trip to Jakarta Best Regards Toto Sandjaja General Manager

4/10 欠佳

atul

於 2021 年 10 月住了 1 晚
Ecommerce 於 2022年1月29日的回應
Dear Valued Guest Thank you very much for taking the time to share your 5 stars review with us. It is always a pleasure for our Team for knowing our guests left our hotel happy and satisfied with our facilities and services. We are applying the safety protocol required to guarantee your safety and comfortability when you were staying with us, we also make sure to keep the room clean and sanitized every single day. We look forward in welcoming you back to our Hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.

10/10 優異

Ismail

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 10 晚
Ecommerce 於 2022年1月29日的回應
Dear Valued Guest Thank you very much for taking the time to share your 5 stars review with us. It is always a pleasure for our Team for knowing our guests left our hotel happy and satisfied with our facilities and services. We are applying the safety protocol required to guarantee your safety and comfortability when you were staying with us, we also make sure to keep the room clean and sanitized every single day. We look forward in welcoming you back to our Hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind Regards,

8/10 不錯

BoonHeng

商務旅客
讚好：職員與服務
於 2020 年 2 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 1 晚

6/10 一般

Chin Han

家人同遊
不滿：客房舒適度
Big room, low price.
The room is quite big... but pretty uncomfortable. WiFi keeps getting server not responding and have to keep asking for ID and password. Room amenities is quite basic. First room that I am allocated had the single bed so shaky. Change room but still pretty similar
於 2020 年 2 月住了 1 晚

6/10 一般

真實旅客

於 2019 年 12 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度和職員與服務
於 2019 年 12 月住了 3 晚

10/10 優異

JONGYEAL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
2019 년 안녕
좋은 서비스와 쾌적한공간 좋은느낌 안고 즐거웠읍니다
於 2019 年 12 月住了 4 晚

8/10 不錯

ASHISH

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
Hotel is well attended and in a good location. Staff is friendly and the food at the Indian restaurant is good.
於 2019 年 12 月住了 6 晚

8/10 不錯

ASHISH

讚好：整潔度和客房舒適度
於 2019 年 9 月住了 1 晚
New Metro Hotel 於 2019年10月10日的回應
Dear Value Guest Thank you very much for sharing this positive review of your stay at the New Metro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, New Metro Hotel

6/10 一般

WOOJONG

讚好：職員與服務
약간 앤티크 느낌을 좋아한다면 투숙해도 괜찮음
오래된 건물의 한계가 있음. 큰 기대를 안 한다면 가격 대비 괜찮은 호텔임. 바로 앞에 호수가 있어서 산책하기에는 나쁘지 않음.
於 2019 年 6 月住了 4 晚
New Metro Hotel 於 2019年10月10日的回應
Dear Value Guest Thank you very much for sharing this positive review of your stay at the New Metro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, New Metro Hotel

8/10 不錯

Rimesh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice
okkk
於 2019 年 8 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
All Okk For Indian get easy bcoz food and all
於 2019 年 8 月住了 2 晚

8/10 不錯

BoonHeng

讚好：職員與服務和客房舒適度
於 2019 年 8 月住了 1 晚
New Metro Hotel 於 2019年10月10日的回應
Dear Value Guest Thank you very much for sharing this positive review of your stay at the New Metro Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, New Metro Hotel

6/10 一般

真實旅客

家人同遊
不滿：整潔度、設施服務和住宿狀況
The hotel location is easy to find something to eat even at night. But the bathroom is terrible. Every time you flush the toilet water leaking from the side and every time you shower the water did not drain fast so there is water pooling on your feet..gross. They only give you 2 towels in the room even though we booked for 4 peoples..no towel for face or hand. We have to ask to housekeeper every day for extra towel.
於 2019 年 7 月住了 4 晚

10/10 優異

Maher (المملكه العربيه السعوديه)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
رائع
رائع وخدمتهم ممتازه
於 2019 年 6 月住了 2 晚

4/10 欠佳

真實旅客

於 2019 年 6 月住了 1 晚

8/10 不錯

Masanori

讚好：住宿狀況和客房舒適度
不滿：職員與服務
快適、でもアメニティに不満
於 2019 年 5 月住了 7 晚

8/10 不錯

sangkyu (한국)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 5 晚

2/10 很差

真實旅客

親子同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
Staf punya perangai very baf
於 2019 年 5 月住了 2 晚

8/10 不錯

Wookhan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I needed small towel.
於 2019 年 5 月住了 3 晚

10/10 優異

CHONG (Langkawi)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good lake view. Good facilities. Swimming pool, gym, sauna etc.
於 2019 年 4 月住了 3 晚

6/10 一般

juhyon

讚好：整潔度、住宿狀況和客房舒適度
보편적으로 깨끗한 환경 이었음
於 2019 年 4 月住了 2 晚

6/10 一般

sangkyu (한국)

於 2019 年 3 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I enjoyed my stay very much ... eventhough i was bitten by bugs the whole night during my sleep room 4143 i am so tired that i slerp through. i did talk to the front desk but they just said ok. Hahaha maybe they don't understand my pain i would live to come back ith my family the next time
於 2019 年 4 月住了 1 晚

10/10 優異

HAKWOO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 4 晚

8/10 不錯

Taesun

讚好：客房舒適度
Good Enough
가격이 착하므로 다른 것들이 용서되긴 하지만 자카르타에는 이 가격에 더 좋은 호텔들이 많으므로 추천하지 않습니다.
於 2018 年 9 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
정말 최고입니다.
호텔 앞 호수 주변 산책하기 좋습니다. 먹을거리도 많습니다.
於 2018 年 12 月住了 7 晚

8/10 不錯

sangkyu (한국)

讚好：職員與服務和客房舒適度
於 2018 年 12 月住了 7 晚

6/10 一般

真實旅客

讚好：客房舒適度
不滿：整潔度、職員與服務和住宿狀況
it is good per price, but need renovation.
Because there are many bad review on this hotel, I had made a reservation for sweet room. the room was very large, there were super extra space even bed, sofa, and desk was there. it has small kitchen. but every facility is very old and outdated. they said they serve 24 hour room service but nobody answer my call. they give us pass word and id for wi-fi but the password is changed everyday. I need to call every morning to ask them reset their system. (the reception was also not picked up the call in early morning). Even if I hang up 'do not distribute' on my door handle but reception call me around noon to ask me room cleaning.. I have to wake up to pick up the phone) They were five star hotel 20 years ago and now the complete things (not only their facility but also education of the employees) need to be impoved to get back their star rating. If I think the price, their rate is OK, price is similar with IBIS style or FAVE but much better options(ex. large swimming pool, room service etc)
於 2018 年 12 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient, Quiet, Relaxing Place in Jakarta
Always pleasant after several times repeated stays here, quiet area for resting and relaxing, but still conveniently close to the busy commercial district of Kelapa Gading
於 2018 年 11 月住了 3 晚

10/10 優異

sangkyu (한국)

讚好：客房舒適度
不滿：整潔度和職員與服務
의견
방청소 등 미흡함
於 2018 年 11 月住了 14 晚

8/10 不錯

Shuto (Nagoya)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
値段を考慮すると、お得なホテルだと思います。 ただインドネシアなので仕方ないですが、お部屋のwifiがちょっと不安定でした。
於 2018 年 10 月住了 12 晚

8/10 不錯

Youngjae

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
다시또 숙박예정임
상당히 편안함
於 2018 年 11 月住了 4 晚

8/10 不錯

Salahuddin

讚好：整潔度、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚

8/10 不錯

JAE HYUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
깨끗하고 좋습니다
전체적인 면에서 깔끔하고 만족스러웠습니다 1층에는 한국식당 미추홀이 있는데 정말 맛나고 좋았습니다 단점이라면 주변에 뭐가 없어서 나가는데 조금 애매한 위치라는거 말고는 방크고 깨끗하고 좋았습니다
於 2018 年 10 月住了 2 晚

10/10 優異

Rimesh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It’s good Worth in price
於 2018 年 9 月住了 7 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚

8/10 不錯

Masanori (便利)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ゆったり、のんびり
於 2018 年 7 月住了 4 晚