室外泳池

西馬圖龐瑞士貝爾旅店的評價

3 out of 5
西馬圖龐瑞士貝爾旅店
Jalan RA. Kartini No. 32, Lebak Bulus, Simatupang, Jakarta

評價

8.2

很好

10 分評分,優異;75 則評價中有 25 則" "
8 分評分,不錯;75 則評價中有 31 則" "
6 分評分,一般;75 則評價中有 15 則" "
4 分評分,欠佳;75 則評價中有 3 則" "
2 分評分,很差;75 則評價中有 1 則" "

8.6/10 

整潔度

8.0/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

7.8/10 

環保程度

評價

6/10 一般

James

讚好:整潔度、職員與服務、設施服務和住宿狀況
The the air condition was working properly. I complained and I was told it’s regulates it self and there was nothing they could do about it. I was hot most of the nights. Great location, beautiful staff and amazing massage staff. Aside from the air conditioning 10/10.
於 2024 年 2 月住了 7 晚
Swiss-Belinn Simatupang. 於 2024年2月21日的回應
Dear James, Thank you for taking your time to share us your experience with us. On behalf of the management, allow us to extend our sincerest apologies in particular pertaining you recent stay at our Hotel. Once again, thank you and we do hope to welcome you back to Swiss-Belinn Simatupang very soon with a better service and experience. Warmest regards, Swiss-Belinn Simatupang.

10/10 優異

TAKAMITSU

商務旅客
讚好:整潔度、職員與服務和設施服務
於 2023 年 12 月住了 1 晚

10/10 優異

Abimanju

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚

10/10 優異

Robertus

於 2023 年 4 月住了 1 晚

10/10 優異

Harry

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 1 晚

8/10 不錯

Sang Jun

讚好:職員與服務、設施服務和住宿狀況
가격대비 깨끗함. 주변 진입
Denny - Front Office Manager 於 2023年1月18日的回應
Dear Sang Jun,Thank you for letting us know your satisfaction with your recent stay.We're always eager to hear what you like and how we can improve for your next memorable moments with us.Very kind regards,DennyFront Office Manager

8/10 不錯

Sudiaman

2/10 很差

Yoshitaka

商務旅客, 多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
最悪のサービスでした。ランドリーサービスで頼んだ衣類を何度頼んでも返してもらえませんでした。弁償して欲しいです。フロントのスタッフに言っても、結局何もしてくれませんでした。
Denny - Front Office Manager 於 2022年11月11日的回應
Dear YoshitakaThank you for taking your time writing this review.We would like to sincerely apologize due to the inconvenience that happened during your stay.Please be rest assured that this is not typical nor the standard of product and service we are providing to our customers. We do hope that we can serve you better in the near future.All comments from our valued Guests especially yourself is treated as the valuable input for improving our quality of our products and services dedicated to our guests in the future.Again, let me extend our sincere gratitude for your input and we look forward to welcoming you back to our hotel.Swiss-Belinn Simatupang

8/10 不錯

Dwitra

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean beautiful small boutique hotel
於 2022 年 10 月住了 2 晚
Denny 於 2022年10月29日的回應
Dear Dwitra,Thank you for your kind review. We are glad that you enjoyed your stay. We look forward to you coming back. Stay safe and healthy. DennyFront Office Manager

10/10 優異

Anya

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to the wedding venue I attended. Shopping mall and other areas. The parking is limited and the pool is small. But overall we enjoyed our stay. We have 5 rooms and one of the room is the suite. I recommend the suite for not much differ. They have microwave, medium fridge and the spacious living with a couch and tv room along with two chairs of dining section.
於 2022 年 9 月住了 2 晚
Denny 於 2022年10月17日的回應
Dear Anya,Thank you for taking the time to write about your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests.Looking forward to welcoming you back on your next return.Regards,DennyFront Office Manager

6/10 一般

Soon

於 2022 年 6 月住了 1 晚

4/10 欠佳

Najwa

不滿:職員與服務和住宿狀況
於 2022 年 5 月住了 3 晚

10/10 優異

Thesis

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯

yong seob

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
안락함
빠른 체크인 안락한 객실이 만족한다 다만 아쉬운 것은 고속 도로 옆의 호텔의 특성으로 야간 소음이 많이 있는 것이 아쉽다 창문 방음 관리가 중요한데 조금 아쉽다.
於 2020 年 4 月住了 1 晚
Denny 於 2020年12月5日的回應
Dear Yong Seob On Thank You for the best rating you gave to our property. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Warm Regards Denny Front Office Manager

6/10 一般

真實旅客

家人同遊, 伴侶同遊
讚好:職員與服務和設施服務
不滿:整潔度
I guess what you could expect for the stars and price. Smelt badly of cigarettes in the lobby. On a positive note I thought the breakfast options were good and fresh!
於 2020 年 3 月住了 2 晚
Denny 於 2020年12月5日的回應
Dear Guest Thank You for the rating you gave to our property. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Warm Regards Denny Front Office Manager

8/10 不錯

Rosalina

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staying in Jakarta
Service was excellent as I was booking the room for my mom who was staying for a few days in Jakarta while I was there too. She mentioned the breakfast was plentiful and the location was superb, close to everything she wants.
於 2020 年 2 月住了 4 晚
Denny Indrasetiawan 於 2020年2月10日的回應
Dear Rosalina I would like to thank you for your recent stay at Swiss-Belinn Simatupang. We are truly grateful you took the time to share your positive recent experience, having enjoyed our breakfasting menu, and facilities. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Warm Regards Denny Indrasetiawan Front Office Manager

10/10 優異

Cyrus

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
Denny Indrasetiawan 於 2020年2月10日的回應
Dear Cyrus Thank You for the best rating you gave to our property. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Warm Regards Denny Indrasetiawan Front Office Manager

10/10 優異

Syafiq (Abu Dhabi)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Swiss Belinn TB Simatupang was close to malls like Poins Square and Pondok Indah mall while at the same time being close to my friends house making it ideal for my stay. The price was very reasonable and the room I got was beyond my expectations. The staff were nice and provided all the extra things I needed for my stay without being overly invasive. Overall, it was a great two night stay at Swiss Belinn
於 2020 年 1 月住了 2 晚
Denny Indrasetiawan 於 2020年2月10日的回應
Dear Syafiq I would like to thank you for taking the valued time to share your feedback on Expedia following your recent stay at Swiss-Belinn Simatupang Jakarta. It is our pleasure to know that you have enjoyed our service and facilities provided throughout your stay. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Warm Regards Denny Indrasetiawan Front Office Manager

10/10 優異

真實旅客

於 2020 年 1 月住了 2 晚
Denny Indrasetiawan 於 2020年2月10日的回應
Dear Guest Thank you so much for your great recommendation. We are truly grateful you took the time to share your positive recent experience. We are looking forward to welcome you back in the nearest future. Best Regards Denny Indrasetiawan Front Office Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It's really a getaway
Nyaman, ranjangnya enak, room space
於 2020 年 1 月住了 1 晚
denny 於 2020年2月10日的回應
Dear Lovely Guest Terimakasih atas ulasan terbaik yang anda berikan. Kami sangat senang anda sangat menikmati fasilitas yang kami sediakan. Selanjutnya, izinkan kami untuk melayani anda lebih baik lagi. Warm Regards Denny Indrasetiawan Front Office Manager

8/10 不錯

Vishnu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Denny / Front Office Manager 於 2019年12月16日的回應
Thank you for taking your time to give us best rating pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards,

8/10 不錯

Mariano

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Denny / Front Office Manager 於 2019年12月16日的回應
Thank you for taking your time to give us best rating pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards,

10/10 優異

Jonathan N

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Denny / Front Office Manager 於 2019年12月16日的回應
Thank you for taking your time to give us best rating pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards,

10/10 優異

Peter

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Functional business hotel
Standard business hotel. Clean, serviceable, functional
於 2019 年 9 月住了 1 晚
buditama 於 2019年10月14日的回應
Dear Peter, Thank you for taking your time to give us best rating pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Buditama Setiawan General Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staffs are real efficient and polite. I love the location and rooms are pretty clean and neat as well. This is my 3rd time staying here. I felt safe too, especially am traveling alone.
於 2019 年 10 月住了 5 晚
Buditama 於 2019年10月14日的回應
Dear Valuable Guest Thank you for taking your time to give us best rating pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Buditama Setiawan General Manager

6/10 一般

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
概ね快適ですが
ルームサービスの電話が繋がらなかったり、オーダーを忘れていて再オーダーする必要があったりとサービス面で多少のフラストレーションがありました。
於 2019 年 8 月住了 5 晚

6/10 一般

真實旅客

商務旅客
讚好:整潔度、職員與服務和住宿狀況
レストランで料理が出てくるまで1時間近くかかり、しかも美味しくなかった。
於 2019 年 7 月住了 3 晚

10/10 優異

Az (Kuala Lumpur, MY)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
room pretty clean and breakfast is good
於 2019 年 7 月住了 1 晚

8/10 不錯

Abdul

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Darwin 於 2019年7月4日的回應
Thank you for taking time to write your experience pertaining to your recent at our hotel We're glad to learn that you had experience during stay with us our guest comfort is our utmost priority, therefor we strive to provide the excellent service to welcoming you back o your next return

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
ホテルは新しく綺麗で部屋も快適でした。スタッフの方も皆様、優しく良い感じでした。朝食が込みの値段でとても安かったので期待してなかったのですが種類も豊富でとても美味しくて良かったです。ですが、エキストラベッドをお願いしていたのに用意されてなかったりタオルを置き忘れたり荷物を梱包したくテープを借りたいと言うとないと言われたり色々と少しずつ足りない部分があり少し残念でした。とても良いまであと一歩だと思います。
於 2019 年 6 月住了 3 晚
Darwin 於 2019年7月4日的回應
Thank you for taking time to write your experience pertaining to your recent at our hotel We're glad to learn that you had experience during stay with us our guest comfort is our utmost priority, therefor we strive to provide the excellent service to welcoming you back o your next return

8/10 不錯

AB

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is within walking distance to Point square (mall) and Carefour (hence access to supermarket/fast food resto) and ca 30 minutes taxi drive away from Pondok Indah (high-end mall), property is clean, breakfast spread is decent, check in and check out process is fast. Hotel can be more generous with shampoo and shower gel though (which are enough for 1 day use only, should replenish on day 2 without being asked). You might want to consider installing reading light by the beds.
於 2019 年 3 月住了 2 晚
General Manager 於 2019年4月6日的回應
Dear Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Buditama Setiawan General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
シャワーは良好。 朝食は少し不満足。パン、野菜、果物が少ない。 エレベーターもストレスがない。
於 2019 年 2 月住了 1 晚
General Manager 於 2019年4月6日的回應
Dear Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Buditama Setiawan General Manager

8/10 不錯

真實旅客

於 2018 年 11 月住了 1 晚

8/10 不錯

toshiyuki

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 28 晚

6/10 一般

Terence

Fairly comfortable
I was staying for the night, gave me a twin bed. Would have preferred a double bed but it was higher price.
於 2018 年 11 月住了 1 晚

10/10 優異

Roy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚

4/10 欠佳

Fredrick

讚好:整潔度和住宿狀況
Not Coming Back
Took too long for hot water to come out. I had 30 mins shower in cold water instead. Really bad. Room is so small it’s not worth the price. Staff service is just okay not special at all. I’d definitely not coming back.
於 2018 年 7 月住了 1 晚
General Manager, Nanang Sumardjono 於 2018年8月25日的回應
Dear Fredrick, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Your concern had been taken up with the respective department concerned, and we will make the necessary amends and assuring you of the best possible service for your future visit. Looking forward to welcoming you back on your next return to Swiss-Belinn Simatupang, Jakarta. Regards, Nanang Sumardjono General Manager

10/10 優異

SHINGO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ホテルのスタッフも非常にフレンドリーで良かったです。朝食も美味しかったです。
於 2018 年 8 月住了 1 晚
General Manager, Nanang Sumardjono 於 2018年8月10日的回應
Dear Syafiq, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Nanang Sumardjono General Manager

8/10 不錯

Prima

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, friendly staff and convenient location.
Our stay was cery good overall. It was not family friendly hotel without amenity such as microwave to warm up food.
於 2018 年 7 月住了 8 晚
General Manager, Nanang Sumardjono 於 2018年8月10日的回應
Dear Prima, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Nanang Sumardjono General Manager

10/10 優異

Syafiq (Kuala Lumpur, MY)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cozy and pleasant
I arrived late night but the staff were present to welcome me. The check in was very quick and I got settled in very easily. The hotel was very close to a mall which was convenient as I could access most things relatively easily. The hotel was close to there city and Grab drivers were always present around the hotel. Bathroom was great, didn't try the breakfast or the pool but everything else were to my satisfaction
於 2018 年 8 月住了 2 晚
General Manager, Nanang Sumardjono 於 2018年8月10日的回應
Dear Syafiq, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Nanang Sumardjono General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚

8/10 不錯

Syed Zain

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good and excellent place to stay.
Nanang Sumardjono, General Manager 於 2018年5月18日的回應
Dear Syed Zain, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Nanang Sumardjono General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
alhamdulillah nyaman dan aman anak2 saya senang
於 2018 年 1 月住了 1 晚
Rizky - Asst. Director of Sales 於 2018年1月15日的回應
Dear Valued Guest, Thank you for staying with us and for taking the time to review our Hotel during your recent visit. I am glad to hear that you enjoyed your visit and found our Hotel comfortable. Once again, thank you and We look forward to see you again soon.

10/10 優異

Zain (Singapore)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel,good location with facilities around.
No comment. Overall satisfaction . I enjoyed my stay very much. Anything I need just approached the hotel staff and I got their help and assistance.. That's all.
於 2017 年 12 月住了 3 晚

6/10 一般

Yanti (Jakarta)

Good value hotel
Fast check-in Quick respond to guest's request Clean Helpful staff
於 2017 年 11 月住了 1 晚

10/10 優異

Lud

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Nice hotel and good location, clean room and good brrakfast.
於 2017 年 10 月住了 3 晚

4/10 欠佳

真實旅客

讚好:整潔度和客房舒適度
不滿:住宿狀況
breakfast was poor, no one cleaning
The hotel was fine, but breakfast was awful no where to sit as tables filled with dirty dishes. Lots of unhappy guests, no cups plates etc I hope this improves.
於 2017 年 7 月住了 17 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2017 年 8 月住了 2 晚

6/10 一般

真實旅客

不滿:住宿狀況
ルームキーが開かなかった・・・。
ルームキーが開かず、フロントまで降り、別の鍵で開けようとしたが、再度、開かず。三度目でやっと開きました。レストランの食事はおいしかったです。