外觀

五月花 - 雅加達 - 萬豪行政公寓酒店的評價

4.5 out of 5
五月花 - 雅加達 - 萬豪行政公寓酒店
Jl. Jenderal Sudirman Kav. 76-78, Sudirman Plaza, Indofood Tower, Jakarta

評價

9.0

卓越

10 分評分,優異;203 則評價中有 115 則" "
8 分評分,不錯;203 則評價中有 70 則" "
6 分評分,一般;203 則評價中有 12 則" "
4 分評分,欠佳;203 則評價中有 3 則" "
2 分評分,很差;203 則評價中有 3 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Nicole

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚
Vinda Warganegara - Operation Manager 於 2020年2月4日的回應
Dear Ms. Nicole, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant and comfortable one. Regards,

10/10 優異

YEN PO

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Just great
於 2019 年 11 月住了 1 晚
Vinda Warganegara 於 2019年11月13日的回應
Dear Mr. Yen Po, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. We would love to welcome you back for another unforgettable stay. Regards, Vinda Warganegara - Operation Manager

10/10 優異

玉堂

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚
Ari Jonathans 於 2019年10月11日的回應
Dear Mr. Yutang Lin, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It feels great to know that our location in the heart of the Sudirman district with direct access to MRT through hotel building does add a lot of conveniences for the guest to access all big malls of Jakarta. We sincerely look forward to seeing you again on your next visit to the city and hope to offer you a similar seamless experience. Warms regards, Ari Jonathans

10/10 優異

Shao-Yu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
Shashank 於 2019年7月4日的回應
Dear Shao-Yu, Thank you for staying with us the Mayflower Jakarta, Marriott Executive Apartments and taking time to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant and comfortable one and that our associates were successful in offering you a brilliant service experience. We sincerely look forward to seeing you again on your next visit to the city and hope to offer you a similarly seamless experience. Regards, Shashank Sinha General Manager

10/10 優異

Tien-Yuan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得推薦
服務人員專業,態度很好,房間乾淨,設備齊備
於 2019 年 6 月住了 3 晚
Shashank 於 2019年6月30日的回應
Dear Tien-Yuan, I am delighted to learn that you enjoyed another pleasant stay at the Mayflower Jakarta, Marriott Executive Apartments. Glad to know you enjoyed the room space and all the equipment does add to the perfect stay experience for our guests. To ensure our guests feel comfortable and well taken care of, we strive to ensure an efficient and a seamless stay experience and I am glad that you have appreciated the same. I thank you for your feedback regarding the recreation offerings. The team and I look forward to providing you with more Marriott Excellence on your next visit. Regards, Shashank Sinha General Manager

10/10 優異

玉堂

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A tinny suggestion
I think everything are perfect but only one tinny suggestion, I really need a clock in swimming pool.
於 2019 年 4 月住了 4 晚
Shashank 於 2019年4月15日的回應
Dear Guest, I would like to thank you for taking the time to pen down this review on your stay experience. I am glad that we exceeded your lofty expectations of the Marriott brand. Our team of associates goes a long way in delivering world-class service to our patrons and I am glad to have discerning guests such as yourself recognize and appreciate this facet of our hotel. We sincerely value your feedback and will put the clock in the swimming pool. I will certainly convey your kind words to the whole team and I look forward to welcoming you back for another memorable experience at the hotel. Regards, Shashank Sinha General Manager

10/10 優異

Shao-Yu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing customer experience
Good service in 24/7. Prompt assistance for every staff if I have request. Many choice for room service thenI can easliy choose what i want when i came back from office. If NBA TV is back then it will be 100 grades.
於 2019 年 4 月住了 4 晚
Shashank 於 2019年4月15日的回應
Dear Shao-Yu, Thank you for taking out the time for such a fabulous endorsement of the Mayflower Jakarta, Marriott Executive Apartments and for your kind words about the experience you had at our hotel. Our ultimate endeavor is to ensure our guests feel at home whenever they choose to stay with us with best in class amenities and personalized intuitive service. Our team of associates goes a long way in delivering world-class service to our patrons and I am glad to have discerning guests such as yourself recognize and appreciate this facet of our hotel. We have made the note of your feedback with regards to NBA channel, which I will further discuss with my TV Cable provider. We would love to welcome you back for another unforgettable stay. Regards, Shashank Sinha General Manager

10/10 優異

玉堂

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 4 晚
Shashank 於 2019年2月17日的回應
Dear Yutang, Thank you for this valuable feedback score based on the recent experiences you had in our property. Your 10 on 10 score towards the hotel, its ambiance and the quality of services that we could provide in making your stay a memorable one, delights us. Your feedback is integral part of our operations and we look forward to seeing you soon on your next visit to the hotel only to provide you with another pleasant experience to cherish from. Sincerely, Shashank Sinha General Manger

10/10 優異

Tien-Yuan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 11 晚
Shashank 於 2018年11月19日的回應
Dear Tien-Yuan, Thank you for staying with us the Mayflower Jakarta, Marriott Executive Apartments and taking time to share this wonderful review score with us and our fellow travelers. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant and comfortable one and that our associates were successful on offering you a brilliant service experience. We sincerely look forward to seeing you again on your next visit to the city and hope to offer you a similar seamless experience. Regards, Shashank Sinha General Manager

8/10 不錯

Johnny (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place for business trip. Clean and tidy, staff are nice, polite and helpful.
於 2018 年 10 月住了 3 晚
Shashank 於 2018年10月30日的回應
Dear Johnny, Thank you for such a delightful review. We are glad that you chose Marriott Executive Apartments for your upcoming visit to city and delighted to learn that we did not disappoint. Indeed, at Mayflower Jakarta, Marriott Executive Apartments we strive to ensure that all our guests experience the trademark Marriott standards of units, facilities and above all hospitality. Thank you again for your kind words and we hope to serve you again soon at Mayflower Jakarta, Marriott Executive Apartments. Regards, Shashank Sinha General Manager

8/10 不錯

真實旅客

not bad, staff are helpful and nice
於 2018 年 8 月住了 3 晚
Shashank 於 2018年8月31日的回應
Dear Guest, Thank you for taking out the time to post your review. We take immense pride in our team of associates who go that extra mile in personalizing the stay of our guests and I am pleased to know that the same promise was delivered to you during your stay with us. Our ultimate endeavor is to ensure our guests feel at home whenever they choose to stay with us with best in class amenities and personalized intuitive service and we would like to exceed your expectations on your next visit. I sincerely hope to have another opportunity to provide you with an enhanced stay and look forward to welcoming you back to the Mayflower Jakarta, Marriott Executive Apartments. Regards, Shashank Sinha General Manager

10/10 優異

Tien-Yuan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
Service is very good
Shashank 於 2018年4月26日的回應
Dear Tien-Yuan, Thank you for reviewing the Mayflower Jakarta, Marriott Executive Apartments and giving us your positive feedback. I am pleased to hear that our services and amenities fulfilled your expectations .I gladly look forward to welcoming you back to the hotel and providing you with more Marriott Executive Apartments service excellence! Regards, Shashank Sinha General Manager

10/10 優異

Ana Yenja

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
i need to go to the receiption to update the room keycard, it's troublesome
於 2018 年 3 月住了 2 晚
Shashank 於 2018年3月14日的回應
Dear Ana Yenja, Thank you for taking time to share feedback on your recent stay with us. I was pleased to read you enjoyed the stayed based on the feedback score. We appreciate your constructive comments about the malfunctioning of the key during the stay, which I will further investigate and ensure that it is isolated case. Our sincere apologies for the inconvenience and I request you to treat this in isolation to otherwise positive stay experience with us. Thank you and we hope to see you again in Mayflower Jakarta, Marriott Executive Apartments soon. Regards, Kind regards, Shashank Sinha General Manager

8/10 不錯

chung him

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 3 晚
Shashank 於 2017年11月16日的回應
Dear Guest, Thank you for staying with us and reviewing us based on your recent experience at our hotel. Your kind score towards your stay delights us, and encourages us to continue striving to provide you with experiences that surpass your expectations. We would be delighted to host you as our guest again, and hope to see you soon. Warm Regards, Shashank Sinha General Manager

8/10 不錯

YAW JING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
長期出差的選擇
有洗衣機(也提供洗衣粉)、燙斗,適合長期出差;只是隔音略嫌不足,隔壁房大聲說話是會聽到雜聲.
於 2017 年 6 月住了 10 晚
Shashank 於 2017年6月25日的回應
Dear Mr. Yaw Jing, It's a pleasure to hear from you and we are happy that you cared to share your valuable experience with us based on your recent stay with us. Your words of appreciation towards the hotel, its ambience and the services we could offer delights us and encourages us to serve better in future. We sincerely regret the inconvenience due to noise from adjoining room and will ensure that we update the same on your profile notes and will get you quieter room for your next stay when you return. We are glad that you enjoyed our facilities, appointments of the spacious rooms and we would love to host you again on your next visit to the hotel only to serve you with another seamless service to cherish upon. Thank you for your feedback. See you soon in our property. Sincerely, Shashank Sinha General Manager

10/10 優異

SHENG CHI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay
Nice room and friendly staff
General Manager 於 2016年9月26日的回應
Dear Guest, Thank you for such a positive review score of The Mayflower Jakarta Marriott Executive Apartments on this platform. Such constructive feedbacks from esteemed guests such as you go a long way in enabling us to understand what our guests need and exceeding their expectations. We take immense pride in our city center location and I am pleased to know that it was of great convenience to you. Our ultimate endeavor is to ensure our guests feel at home whenever they choose to experience us with best in class amenities and personalized intuitive service. I am happy to know you had a pleasant stay and enjoyed the friendliest service on offer at The Mayflower Jakarta Marriott Executive Apartments. We eagerly look forward to your next visit. Regards, Shashank General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great place for long time stay
very good experience, nice people there. a great place for long time stay.

8/10 不錯

ZhiWei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

alfred (hong kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
物超所值!
房間非常大, 整潔, 早餐在apartment來說,相當不錯。

8/10 不錯

行走 (中国)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
还不错的酒店
酒店坐落在一栋写字楼里,20多楼到30多楼才是客房,景色不错,房间很大装修也比较新,保安很严密要过两道安检,离市中心也比较近,大概2站公交车

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good hotel for business
Convenient

10/10 優異

Quintin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
WONDERFUL HOTEL!
Very relaxing and comfortable. Everything was perfect at this hotel. The staff is always smiling and welcoming. Very pleased guest!
於 2023 年 12 月住了 2 晚
Muhammad Jufri Sakka 於 2023年12月27日的回應
Dear Mr./Mrs. Quintin,Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It gives the team an immense pleasure to learn that you had a pleasant experience staying in our spacious and comfortable suites. Thank You for giving a shoutout to the impeccable service delivered by our associates, I will definitely share this feedback with them. We look forward to welcoming you back again in the near future. Warm Regards,Muhammad Jufri SakkaGeneral Manager

10/10 優異

Quintin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Satisfied world traveller
This is the most comfortable stay I’ve had with a kitchen, big frig, great view to the city for a great price. Great for families too!
於 2023 年 12 月住了 4 晚
Muhammad Jufri Sakka 於 2023年12月27日的回應
Dear Mr./Mrs. Quintin, Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It gives the team an immense pleasure to learn that you had a pleasant experience staying in our spacious and comfortable suites overlooking the Jakarta Skyline. We look forward to welcoming you back again in the near future. Warm Regards,Muhammad Jufri SakkaGeneral Manager

10/10 優異

Susan

讚好:整潔度、職員與服務和住宿狀況
Great room
於 2023 年 10 月住了 1 晚
Muhammad Jufri Sakka 於 2023年11月3日的回應
Dear Mrs. Susan,Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It gives the team an immense pleasure to learn that you had a pleasant experience staying in our spacious and comfortable suites.We look forward to welcoming you back again in the near future. Warm Regards,Muhammad Jufri SakkaGeneral Manager

10/10 優異

Ricky

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendliness
Reception was very friendly and efficient
於 2023 年 10 月住了 1 晚
Muhammad Jufri Sakka 於 2023年10月27日的回應
Dear Mr. Ricky, Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It is such a pleasure to learn that our associates managed to deliver impeccable service throughout your stay here. I will definitely share your feedback with them. We look forward to welcoming you back again in the near future. Warm regards, Muhammad Jufri Sakka General Manager

10/10 優異

Alwiya

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service.
於 2023 年 9 月住了 4 晚
Wawan Suardiman 於 2023年9月29日的回應
Dear Mrs. Alwiya,Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It is such a pleasure to learn that you had an enjoyable experience throughout your stay and that our associates managed to deliver impeccable services to you. I will definitely share your feedback to my team. We look forward to welcoming you back in the near future for another unforgettable memories.Warm Regards,Wawan Suardiman Room Division Manager

10/10 優異

Mohammad

家人同遊
讚好:整潔度、設施服務和住宿狀況
Excellent and cooperative staff
於 2023 年 7 月住了 1 晚
Muhammad Yuslan, General Manager 於 2023年7月27日的回應
Dear Mr. Mohammad,Thank You very much for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It is such a pleasure to hear that you had an enjoyable stay with us and that our associates managed to deliver exceptional service to you. I will definitely share this feedbacks to them.Once again, thank you for sharing your feedbacks with us. Looking forward to welcoming you back again in the near future.

10/10 優異

Alison

商務旅客
讚好:整潔度和客房舒適度
於 2023 年 6 月住了 13 晚
General Manager 於 2023年7月6日的回應
Dear Ms. Alison, Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments and sharing your feedback with us. It gives the team immense pleasure to learn that you enjoyed your overall staying experience with us. We look forward to welcoming you back in the near future for another memorable memories.Best Regards, Muhammad Yuslan

2/10 很差

Pon

商務旅客
讚好:整潔度
不滿:住宿狀況
Old property need to refurbish. Sound proof system is very poor. You can clearly heard motor engine sound in the room.
於 2023 年 3 月住了 3 晚
Muhammad Yuslan, General Manager 於 2023年3月20日的回應
Dear Mr./Mrs. Pon,Warm greetings from The Mayflower, Jakarta - Marriott Executive Apartments.I am sad to learn that you had an unpleasant stay with us due to the loud noises from outside, and I truly apologize for the inconvenience. We hope that all of our guests experience a peaceful environment during their stay. We have identified rooms away from the street noises and will arrange them for you on your next visit. Your feedback is an integral part of our operations and we will have them incorporated as we are planning for room renovation soon. We look forward to welcoming back in the near future and deliver an impeccable staying experience for you.

10/10 優異

Naveen Rajan

讚好:整潔度、設施服務和住宿狀況
Muhammad Jufri Sakka 於 2023年11月22日的回應
Dear Mr./Mrs. Naveen Rajan,Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It gives the team an immense pleasure to learn that you had a pleasant experience staying with us. We look forward to welcoming you back again in the near future. Warm Regards,Muhammad Jufri SakkaGeneral Manager

10/10 優異

YU

商務旅客
讚好:整潔度、設施服務和住宿狀況
The washing machine was bad, but they changed one, all good.
於 2022 年 9 月住了 1 晚

10/10 優異

Agustina

於 2022 年 5 月住了 3 晚

10/10 優異

Hama

家人同遊, 商務旅客
讚好:整潔度、設施服務和住宿狀況
スタッフの方々が常に笑顔で、中には日本語を流暢に話す方もおり、ストレスのない宿泊でした。
於 2022 年 4 月住了 2 晚

8/10 不錯

Yoshio

讚好:整潔度和客房舒適度
於 2022 年 3 月住了 9 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度和客房舒適度
大変丁寧なサービスで申し分のない滞在
部屋は居間も寝室も広く、大変心地良く過ごすことができます。キッチンも浴室も清潔です。洗濯機も使え、乾燥もできますが、清掃の方が気を使って物干し用のラックを持って来てくれるなど、サービスはとても丁寧です。大変満足な滞在でした。
於 2021 年 4 月住了 7 晚
Vinda Warganegara 於 2021年5月5日的回應
Dear Value Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. Especially room is spacious, clean ang the polite service. We would love to welcome you back for another unforgettable stay. Regards Vinda Warganegara - Operation Manager.

10/10 優異

M.Y.P.

家人同遊
讚好:整潔度和客房舒適度
Fantastic for weekend escape in the City Center
The property is amazing. Well done Maintenance with wood floor. The bed is very comfortable (i forgot to check the brand). The bathtub is big. The office manager take me to the Room after check in. The view is fantastic (Sudirman street view). The hotel approved all of my requests.
於 2020 年 11 月住了 1 晚

10/10 優異

Mhamid (Singapore)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
All of the staffs deserve award ! From security, reception, waiters to housekeeping. Location is also perfect as its in front of the MRT.
於 2020 年 3 月住了 2 晚
Vinda warganegara 於 2020年3月15日的回應
Dear Mr. Hamid, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. We would love to welcome you back for another unforgettable stay. Regards Vinda Warganegara - Operation Manager.

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ビジネス宿泊としてよかったです
ビジネスとして、とても使いやすかった。 洗濯機、乾燥機、アイロン、アイロン台、冷蔵庫等々設備が充実しておりました。 立地もよかったです。
於 2020 年 2 月住了 4 晚
Vinda Warganegara 於 2020年3月15日的回應
Dear Mr. Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. We would love to welcome you back for another unforgettable stay. Regards Vinda Warganegara - Operation Manager.

10/10 優異

Kentaro

商務旅客
讚好:職員與服務和客房舒適度
洗濯機があったのが便利でした。
全体的に良かったですが、部屋の床が少しざらざらしていたのが気になりました。洗濯機があったのが便利でした。大変助かりました!
於 2020 年 1 月住了 1 晚
Vinda Warganegara - Operation Manager 於 2020年2月14日的回應
Dear Mr. Kentaro. Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and for the feedback given. First of all I would like to apologize regarding the floor in the room was slightly rough and made you worry. We already put your room preferences for your next stay the room floor must be in good condition and our Engineering and Housekeeping team will check completely prior your arrive. Also it feels great to know that our washing in the room make you're stay more convenience. We sincerely look forward to welcome you back and hope to offer you a better seamless experience. Regards, Vinda Warganegara - Operation Manager.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great service
Service is very responsive. We had issues with the washing machine not drying. Within minutes of my complaint, the staff came to replace it with another unit. Breakfast was really good. The buffet was limited but the kitchen was ready to whip up special order
於 2019 年 12 月住了 4 晚
Vinda Warganegara 於 2020年2月5日的回應
Dear Guest, First of all we would like to apologize regarding the washing machine is not drying. We already put on notes for your next stay with us the washing machine should be working properly. Also we glad our Engineering team could fix it as soon as possible and our Chef taking care of you upon breakfast. Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. We would love to welcome you back for another unforgettable stay. Regards, Vinda Warganegara - Operation Manager

8/10 不錯

Dena

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean rooms with friendly staff
於 2019 年 11 月住了 1 晚
Vinda Warganegara 於 2020年2月5日的回應
Dear Ms. Dena, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It feels great to know that our rooms is clean and meet your expectation also our staff has delivered friendly service. We sincerely look forward to welcome you back and hope to offer you a better seamless experience. Regards, Vinda Warganegara - Operation Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
week business stay
I had a good stay here. All the rooms are located on floors 30+ so the view is excellent. I enjoyed a spa treatment (massage). The rooms are very spacious - only thing to improve is the in-room dining. Poor quality of food I would say, although I did enjoy the breakfast buffet down in the lobby. Would stay again.
於 2019 年 11 月住了 3 晚
Vinda Warganegara - Operation Manager 於 2020年2月4日的回應
Dear guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It feels great to know that our rooms are spacious with city view, you enjoyed our spa treatment. We do apology to hear about the quality food in-room-dining was poor. Has been share your feedback with the kitchen team and moving forward, we can assure you we will be better in the future. I hope you decide to give us the pleasure of your visit once again. Regards

10/10 優異

Min Hao

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place
於 2019 年 11 月住了 2 晚
, Vinda Warganegara - Operation Manager 於 2020年2月4日的回應
Dear Mr. Min Hao, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. We would love to welcome you back for another unforgettable stay. Regards

6/10 一般

Fathia Astrini

商務旅客
讚好:職員與服務
於 2019 年 10 月住了 7 晚
Vinda Warganegara 於 2019年11月12日的回應
Dear Ms. Fathia, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and for the feedback given. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Jakarta. Regards, Vinda Warganegara - Operation Manager

10/10 優異

wayne

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay in Central Jakarta location
We had booked two studio apartments for the stay. the Marriott team was amazing!!! they always went out of their way to help and look after us. nothing was ever too much which made the stay very enjoyable and i would look to book them again for the next trip.....
於 2019 年 11 月住了 3 晚
Vinda Warganegara 於 2019年11月12日的回應
Dear Mr. Wayne, Dear Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant and comfortable one. We would love to welcome you back for another unforgettable stay. Regards, Vinda Warganegara - Operation Manager

8/10 不錯

Kwang Kwok

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Five star service
I stayed 2 nights recently but unfortunately the aircon in that room was not working despite tech crew attending to it. I had to pqck all my things n move to another room late in the night. But the new was very noisy (I am sensitive to noise) I couldn't sleep. The next day I had to move to another room However, through the whole saga, I had to applaud the staff. They showed great care n provided a service standard that is industry-leading. In particular, I want to thank the Manager Fandi. He went out of the way to ensure that all issues were remedied promptly. He personally ensured all remedies went well n called me thereafter to ensure all was well. Thank you, pak Fandi and staff. Keep up the good work. If you want a place with attentive caring staff, here is a place to stay.
於 2019 年 11 月住了 2 晚
Vinda Warganegara 於 2019年11月12日的回應
Dear Mr. Kwang, First of all we would like do apologize regarding the AC and Noise issue that occurred during your stay with us. We already put your room preferences for your next stay with us to be allocated on quiet room and our engineering team will ensure the Air Conditioner working properly prior your arrive. Also Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant, comfortable one and especially to Fandi. He is indeed one of our greatest strength at Guest Service teams and you're recognizing his efforts are the best compliment we can ever receive. We would love to welcome you back for another unforgettable stay. Regards, Vinda Warganegara - Operation Manager

10/10 優異

真實旅客

商務旅客
讚好:整潔度和職員與服務
於 2019 年 10 月住了 3 晚
Vinda Warganegara 於 2019年11月12日的回應
Dear Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant and comfortable one. Regards, Vinda Warganegara - Operation Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Services with clean and spacious room
The room is spacious and comfortable. The Lady Operation Manager and the Head Chef were very helpful. They helped to prepare vegetarian foods for my breakfast when they found out that I am a vegetarian. Really appreciated. The room has a kitchen too with all of the required utensils for me to cook for myself. There is a small shopping mall, within 5-10 minutes walk, that allowed me to get the required ingredients for my cooking. Water Heater in my room took a while to heat up though. I was very satisfied with the stay overall and will definitely come back again for my next trip.
於 2019 年 9 月住了 5 晚
Vinda Warganegara 於 2019年10月2日的回應
Dear Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant, comfortable one and especially to Chef Lukman. He is indeed our greatest strength at Kitchen teams and you're recognizing his efforts are the best compliment we can ever receive. Also we’ll be sure to read your comments aloud and recognize him formally as well at our next associate awards ceremony. We would love to welcome you back for another unforgettable stay. Regards, Vinda Warganegara - Operation Manager

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
素晴らしいスタッフ。清潔な部屋。綺麗にされたキッチンに食器類。初めてジャカルタに来たが、名物の渋滞もスモッグも許せてしまう、そんな場所であった。また来ます。
於 2019 年 9 月住了 2 晚
Vinda Warganegara 於 2019年10月2日的回應
Dear Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. Your kind words towards the Japanese speaking Guest Relations delights us and encourages us to keep hosting our guests to similar seamless services in the future. We are happy that you thoroughly enjoyed the services at the property and we look forward to hosting you again to another wonderful experience in the future. Regards, Vinda Warganegara - Operation Manager

10/10 優異

GiJune (busan.korea)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
출장으로 제격인듯
찾기 편하고 그랩부르기도 좋고 플라자 인도네시아도 도보거리라서 저는 잘 지냈습니다 약간 오래된 느낌은 남아있어요 그리고 세탁기는 잘 됩니다만 건조기능은 한국같지는 않고요
於 2019 年 9 月住了 4 晚
Hizkia Sinrayber 於 2019年10月1日的回應
Dear Mr. Gi June Park, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It feels great to know that our location in the heart of the Sudirman district with direct access to MRT through hotel building does add a lot of conveniences for the guest to access all big malls of Jakarta. Also to make easy for you to find & grab a call also walk to Plaza Indonesia. We sincerely look forward to seeing you again on your next visit to the city and hope to offer you a similar seamless experience. Warms regards, Hizkia Sinrayber