International Falls James Oberstar Riverfront Complex Hotels

"The bathroom was dirty (hair in tub, black grime around taps that came loose and went all over the sink when wet - gross! The carpet was not vacuumed - lots of dust around the desk. The beds were uncomfortable. The smoke detector light was really bright and shined down in our faces all night. I left after one night of the originally planned 2-night stay, but they still charged me for the second night because they didn't get 24 hours notice - even though I checked out at 8am. The front desk person said someone would call me about this, but they didn't. I called to request a manager and was asked to leave my number for a call back, which i did. Still no call. The next time I called I spoke with the manager (Jay) who told me he'd call me back the next day, but he didn't. I was not asking for a refund for the night that I stayed, but they did not have to charge me for that second night. Especially when I left because it was unsatisfactory!"

"When I arrived and checked in, I was given a room that Idid not reserve. When I went to the desk to tell the person that I was given the wrong room, I was told they had no way of knowing what room I had purchased. I had to prove it on my receipt before she would change the room to the one I had reserved online. The room was fine but the entire check-in process was ridiculous. We had been on a road trip for 3 weeks and never experienced a desk clerk not knowing which room I booked. A maid knocked on our door early the next morning, although we hadn’t checked out. She woke my husband, who was already upset about the place. We have stayed at Days Inn before and never experienced this. "

"Gym was well equipped and hot tub was nice"

"yes"

"Everyone is so kind. Was hoping for a bathtub in the room but had only a shower which was a little bit of a bummer but a good stay overall."

"Very clean room. Automated check in is convenient. Only issue was that the HVAC unit was really loud at times throughout the night."

"The building was condemned, I didn't stay there. I had to get a different hotel. I've tried to get a refund from hotels.com and you won't give me one. Check my file, I've sent multiple emails and direct messages through X. I've shared an image of the notice that was on the locked door of the office of the hotel that clearly states the property is not suitable for human inhabitants. "

"Host was great with any communication, location was excellent, and property was perfect for what we needed!"

"The cabin was cozy! The cabin meet all of our expectations! Host was quick to respond!"