吉達阿爾費哈阿酒店住宿推介

「I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends.」

「Good」

「The hotel is new and located in an excellent area. The rooms, facilities, and overall condition of the property are very good. However, the hotel uses a strong perfume scent throughout the corridors, elevators, entrance, and common areas. The fragrance is intolerable and unnecessary for a new and well-maintained hotel.」

「The staff were very helpful especially the bellboy and security. They helped to book taxis to and from the local mall as well as helped book a taxi to the airport for my early morning flight.」

「Very nice hotel. Clean, the staff are really nice and helpful. I will comeback again in the future inshallah」

「Very good」

「Very nice & clean hotel, staff is very friendly & professional, we really enjoyed the stay for one week.」

「من اجمل وامتع التجارب لي داخل جدة والمملكة بشكل كامل بدون مبالغة متعه واحترافية عالية جدا في كل شي 」

「I was coming from Mecca exhausted, needed to rest for a few hours to rest before my flight. The front desk sister was kind enough to let us check in early. Thank you!」

「The service was excellent, Dona handled all my needs and made sure my stay went without worrying. I had to change my room and she made sure everything went through smoothly. The breakfast buffet was great with many excellent choice. I would highly recommend the property.」

「overall stay is good」