Hello Sara. We apologize for not getting back to you as soon as possible. If I may be of assistance, please email secaucus@riverlinkhotels.com. We will surely get back to you as soon as possible. Once again, we apologize for the delay in getting back to you and hope you will give us another chance in the future.

We are very sorry about your recent experience during your stay. Hotel is working hard to try and resolve this matter. Thank you for feedback and hope to make it better in the future for you. Please contact me to make it better. Thank you, Linda Sales Manager

We are very sorry about your experience during your recent stay. Thank you for your feedback and will address the issues above. Please contact us to help make your stay better in the future.

Thank you for your feedback. We are looking into the above and working hard to make your stay better. Please come back and visit us in the near future.

Hello Jenna,Thank you for your feedback. Please come back and visit our newly renovated property for a great stay.

Hello Jack. We apologize for your experience at our hotel during check-in. This isn't a usual occurrence that happens, but once more we do apologize it had to happen to you. We hope you give us a chance in the future to redeem ourselves. If there's any feedback, questions, or concerns that you may have, please do not hesitate to contact us at secaucus@riverlinkhotels.com

Hello McKenzie. We apologize for the lack of attention the staff provided during your stay. We do appreciate your feedback as this helps us better our service. We do hope you give our staff and the hotel another chance in the future. If there are any questions, concerns, or feedback, please feel free to write to us at secaucus@riverlinkhotels.com

Hello Thank you for your recent stay. We do offer park and ride. If you would like to leave your vehicle while you cruise, we charge a small fee daily. It's a great option we are in a close location to the cruise port. Hope to see you again in the near future.

Thank you for your feedback. We are looking into all the issues above to always ensure the best experience possible for our guests. Please contact us to make your experience better in the future.

Sorry we did not meet your expectations. Please come back to visit our newly renovated property. Than you for staying with us.

Hello Suzanne,Thank you much for review. We appreciate your feedback. Hope to see you again at Best Western Plus at our great location. Hope you will comeback for your next trip to Manhattan.

Hello Lam,Thank you for your review. Hope to see you in the future.Thank you, Linda

Hello Vanessa,Thank you for recent review. Hope to see you soon at our newly renovated hotel.Thank you

Hello Victor,Thank you so much for your feedback. We will look into the matters you expressed to ensure a better stay for everyone in the future.

Thank your great review. Hope to see you soon.

Glad you loved our location. It is such a great place to for a quick efficient way into New York City. We appreciate your great review. Thank you

Thanks for a great review.

Hello Shayla, Thank you so much for staying with us! We are very pleased to see you loved your stay and we hope to see you again in the near future!

Hello Theodore,Thank you for review for our newly renovated hotel, hope to see you in the near future.

Thank you so much. Glad you enjoyed our newly renovated property. Hope to see in the future.

Hello Irvin, Thank you for sharing your stay experience. We apologize for any issues you had and I have shared your comments with our leadership team to ensure similar issues do not occur in the future.

Thank you so much for your great review.

Thank you for review hope to see you again in the near future.