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新港全球奢華套房酒店的評價

4 out of 5
新港全球奢華套房酒店
401 Washington Boulevard, Jersey City, NJ

評價

8.2

很好

10 分評分，優異；206 則評價中有 109 則" "
8 分評分，不錯；206 則評價中有 54 則" "
6 分評分，一般；206 則評價中有 18 則" "
4 分評分，欠佳；206 則評價中有 12 則" "
2 分評分，很差；206 則評價中有 13 則" "

8.6/10 

整潔度

8.0/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

評價

4/10 欠佳

Wanda

商務旅客, 多人同遊
讚好：設施服務和住宿狀況
不滿：職員與服務
Terrible service, nobody respond, Non-refundable. Otherwise was good.
於 2020 年 1 月住了 1 晚
Asif. 於 2020年1月27日的回應
Dear Wanda, Thank you for letting us know how your stay was, and we truly apologize for the inconvenience you encountered during your stay. This is surely something we will look into, as we want to make sure all customers are taken care of with top customer service. Your feedback is extremely important to us, and we have sent this to our customer support team to handle accordingly. We hope to have you stay again and will be reaching out to discuss this matter further. Warm Regards, Global Luxury Suites.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、設施服務和住宿狀況
房間空間很大，設備俱全，最棒的是地點優越，交通方便，值得推薦他人入住。
於 2019 年 10 月住了 6 晚
Asif. 於 2019年10月31日的回應
Thank you for your wonderful feedback! We are so glad to know that you liked the large space and the location the apartment had to offer. We appreciate you taking the time to provide us with your business. We look forward to hosting you soon at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

4/10 欠佳

Ka Ho (Hong Kong)

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Overall experiment in this apartment is bad.
Dryer is not worked, request counter to have a new one three days, the service department need us to their department for get it. The bath tub is not worked effectively too. And attitudes of service department guy is bad.
於 2019 年 6 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常好
这里其实并不是一个专门的酒店，应该是一个住宿楼。但是这里环境很棒，也很好找，离曼哈顿开车20分钟。房间里设施齐全，有吹风机、浴巾、洗浴用品、厨房用具、洗衣机等等。我和朋友们住的很满意！
於 2017 年 11 月住了 4 晚

10/10 優異

yanwen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
满意的酒店
我们在这酒店住了四晚，酒店在新泽西，与世贸和华尔街仅一河之隔，离新泽西地铁PATH步行5分钟，可坐P ATH到纽约市中心和新世贸，离自由神像新泽西码头也很近。酒店房间很干净，在房间的窗户就可以看到对岸的曼哈顿，早上也可以在窗户看日出，也可以走不到10分钟到河畔拍日出，房间内设备齐全，还有洗衣机可以随时洗衣服，酒店附近还有个大超市和购物中心，相当方便；另外前台职员很亲切有礼貌。唯一美中不足是的床垫太软，且一转身便吱吱作响，影响睡眠。不过总体还是相当满意的，以后再来纽约会再考虑住这里。值得推荐！
於 2017 年 10 月住了 4 晚

10/10 優異

Cheung Ching

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 6 晚

6/10 一般

Jun

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務

10/10 優異

Melanie (Brooklyn, NY)

讚好：整潔度、設施服務和住宿狀況
The views at this property are awesome. It was also really nice to have an entire apartment to myself. The building has great amenities, including a fantastic, large rooftop level with lounge and awesome view of NYC skyline. I’m a New Yorker, but I would do this again in a heartbeat! There’s only 2 things I’ll say though: the apartment was very clean, but my bathroom had some really gross paint chipping & pink mold like substance over the shower head. Also, while I loved the unit, it wasn’t the one advertised as I was expecting when I booked it.
於 2020 年 12 月住了 2 晚
Roseann Z 於 2021年1月17日的回應
Thank you for our feedback!

8/10 不錯

DpestD (New York,Ny)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Hard to find the entrance, because the main one is closed but other than everything is great , especially the view !
於 2020 年 9 月住了 3 晚
Roseann 於 2020年12月28日的回應
Thank you for your feedback. We are glad that you enjoyed your stay.

6/10 一般

真實旅客

商務旅客
不滿：整潔度
It was “okay”
The apartment was “okay” nice views and nice furniture and equipped with kitchen tools needed. The bed was okay a bit harder for my liking but it could be suited for someone who does like a firmer bed. My issue was the cleanliness of the apartment. Especially since staying during Covid I was expecting more. The shower had someone else’s hair on the walls. After seeing that and 2 dead (tiny) bugs I was super uncomfortable. Bugs happen but the hair was concerning as it made me wonder about how well the rest of the apartment was cleaned. The towels and welcome kit were wrapped in individual bags which was greatly appreciated. The staff at the front desk were extremely nice and personable. Communications were a bit difficult. Too many separate emails. Emails from hotel.com and then multiple from global luxury suites with information. Just seemed disjointed. Overall was just okay. I don’t write reviews but with covid I think it’s important to share my experience.
於 2020 年 12 月住了 2 晚
Roseann 於 2020年12月19日的回應
Thank you for your feedback. It is only through your feedback we know where we need to improve. We will be speaking with our cleaning company in reference to this.

10/10 優異

Daunte

商務旅客
讚好：整潔度和客房舒適度
5 star
Excellent location very clean and comfortable
於 2020 年 11 月住了 1 晚
Global Luxury Suites 於 2020年11月12日的回應
Thank you for your amazing review! We are delighted to know that you had such a great stay with us and you liked the location the apartment had to offer. We appreciate you taking the time to provide us with your business and we look forward to hosting you soon at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

4/10 欠佳

Astouseck

不滿：整潔度、設施服務和住宿狀況
The room looks nothing like the picture. I was thinking there was more space
於 2020 年 10 月住了 3 晚
Asif. 於 2020年10月27日的回應
Dear Astouseck, Thank you for letting us know how your stay was, and we truly apologize for the inconvenience you encountered during your stay. This is surely something we will look into, as we want to make sure all customers are taken care of with top customer service. Your feedback is extremely important to us, and we have sent this to our customer support team to handle accordingly. We hope to have you stay again and will be reaching out to discuss this matter further. Warm Regards, Global Luxury Suites.

10/10 優異

Christain

讚好：整潔度和客房舒適度
Hom away from home
I enjoyed my stay here and I liked the fact that it was a residence and not a hotel.
於 2020 年 6 月住了 2 晚

10/10 優異

Chamone

家人同遊
讚好：整潔度和客房舒適度
I will go back anytime!
It was very Pleasant and the people was so Polite and generous.
於 2020 年 3 月住了 1 晚
Roseann 於 2020年3月23日的回應
Thank you for your feedback! We are happy that you enjoyed your stay.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hermosa vista , buena ubicación , cómodo, ideal para familia , volvería mil veces
於 2020 年 2 月住了 7 晚
Global Luxury Suites 於 2020年2月16日的回應
Thank you for staying with us. We appreciate your feedback.

6/10 一般

真實旅客

家人同遊
不滿：整潔度
The view was amazing! The carpets were light colored and very dirty. The dressers had water damage on the tops of them. Could use a fresh coat of paint. The bed was uncomfortable as it pretty much was worn and had an indent where people slept. Parked two buildings down at double tree. Only stayed there one night for a total of about 8 hours so I can’t rate anything else.
於 2020 年 1 月住了 1 晚
Asif. 於 2020年1月20日的回應
Thank you for your feedback! We sincerely apologize for the inconvenience you had encountered during your stay, we have sent this to our customer support team to handle accordingly. We look forward to hosting you again, so we can make your next stay a memorable one. Warm Regards, Global Luxury Suites.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 2 晚
Asif. 於 2020年1月15日的回應
Thank you for your recent feedback! We are pleased to know that you had such a great stay with us. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 優異

Patrick

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
於 2019 年 12 月住了 1 晚
Asif. 於 2020年1月13日的回應
Dear Patrick, Thank you for your amazing review! We are delighted to know that you had such a great stay with us. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 優異

Linn Beate

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rolig leilighet, ikke langt fra sentrum
Veldig grei måte å bo på, deilig med stue og eget soverom. Det er bare en togtur unna enten World Trade eller 33 gate, vi brukte Newport Path og toget gikk hele tiden. Matbutikken ligger ikke langt unna pluss man har Newport senter rett bortenfor. Her skal vi bo igjen.
於 2019 年 11 月住了 5 晚
Asif. 於 2019年12月12日的回應
Kjære Linn Beate, Takk for fantastisk anmeldelse! Vi er glade for å vite at du hadde et så flott opphold hos oss, og at du likte den store plassen leiligheten hadde å tilby. Vi setter pris på at du tar deg tid til å gi oss din virksomhet. Vi ser frem til å være vert for deg igjen i nær fremtid i en av våre mange leiligheter i hele øst- og vestkysten. Beste hilsner, Global Luxury Suites.

2/10 很差

Tom

於 2019 年 11 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The apartment we stayed in had amazing views across the river to NYC. The property is located just a 5 minute walk to the PATH train station and the local mall. It was well laid out and very clean and the staff were extremely helpful.
於 2019 年 10 月住了 6 晚
Asif. 於 2019年11月6日的回應
Thank you for your amazing review! We are delighted to know that you had such a great stay with us and you liked the location the apartment had to offer. We appreciate you taking the time to provide us with your business and we look forward to hosting you soon at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ligging was goed, geweldig uitzicht! appartement was netjes, vriendelijk personeel, alleen sofabed lag niet lekker, met de path ben je in 20 minuten in Manhattan
於 2019 年 10 月住了 6 晚
Asif. 於 2019年10月31日的回應
Thank you for your amazing review! We are so glad to know that you liked the living space and the location the apartment had to offer. We appreciate you taking the time to provide us with your business and we look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 優異

真實旅客

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location across the Hudson and ease of access to Newport path station.
於 2019 年 10 月住了 4 晚
Asif. 於 2019年10月24日的回應
Thank you for your amazing review! We are delighted to know that you had such a great stay with us and you liked the location the apartment had to offer. We appreciate you taking the time to provide us with your business and we look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

2/10 很差

真實旅客

於 2019 年 10 月住了 2 晚
Asif. 於 2019年10月24日的回應
Thank you for your review! We apologize for the inconvenience you had encountered during your stay, we look forward to hosting you again, we can make your next stay a memorable one. Warm Regards, Global Luxury Suites.

10/10 優異

Lisbeth

家人同遊
於 2019 年 10 月住了 6 晚
Asif. 於 2019年10月25日的回應
Dear Lisbeth, Thank you for your feedback! We appreciate you taking the time to rate your stay and giving us such positive rating. We are highly grateful that you provide us with your business and we look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 不錯

Slawomir

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Schickes Apartment in Jersey City
Schickes Appartement mit einer Top Aussicht auf Manhattan. Service einwandfrei. Verbindung nach Manhattan ca. 600 m entfernt.
於 2019 年 10 月住了 8 晚
Asif. 於 2019年10月31日的回應
Dear Slawomir, Thank you for your amazing review! We are so glad to know that you liked the location and the living space the apartment had to offer. We appreciate you taking the time to provide us with your business. We look forward to hosting you soon at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 優異

SUNGHA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
출장차 방문했는데 상당히 쾌적하고 만족스러웠습니다.
출장차 방문했는데 상당히 쾌적하고 만족스러웠습니다.
於 2019 年 7 月住了 7 晚
Asif. 於 2019年10月31日的回應
Dear Sungha, Thank you for your amazing review! We are delighted to know that you had such a great stay with us and you felt comfortable during your stay. We appreciate you taking the time to provide us with your business and we look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 不錯

Yun

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 10 月住了 6 晚
Asif. 於 2019年10月9日的回應
Dear Yun, Thank you for your review, we appreciate you taking the time to provide us with your business and we look forward to hosting you again at one of our many apartments throughout the East and West Coast. Kind Regards, Global Luxury Suites.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome stwy
The view in this place was awesome. Right in the middle of Jersey City easy train ride to anywhere in Manhattan. I need to find a reason to stay here again.
於 2019 年 10 月住了 3 晚
Asif. 於 2019年10月9日的回應
Thank you for your amazing review! We are delighted to hear that you had such a great stay with us and you liked the location the apartment had to offer. We appreciate you taking the time to provide us with your business and we look forward to hosting you again at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 優異

Wing

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
Asif. 於 2019年10月9日的回應
Dear Wing, Thank you for your review, we appreciate you taking the time to provide us with your business and we look forward to hosting you again at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和住宿狀況
Positif: emplacement, piscine extérieur, salle d’entrainement. Moins aimé: confort du divan-lit.
於 2019 年 8 月住了 3 晚

2/10 很差

真實旅客

於 2019 年 8 月住了 1 晚
Asif. 於 2019年9月13日的回應
Thank you for your wonderful review! We are delighted to know that you had an amazing experience with us and you liked everything the apartment had to offer. We also apologize for the inconvenience you had to face due to the sofa bed, and we have sent this to our customer support team to handle it accordingly. We look forward to hosting you soon at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

4/10 欠佳

Dennis

讚好：整潔度
不滿：職員與服務
This should be on Airbnb... not hotels.com
This really is just an airbnb. 4PM check in and the cleaning crew comes at 10 am the next morning. Parking is an extra. Nice view. Decent apartment but should only be used over multiple days.
於 2019 年 8 月住了 1 晚

2/10 很差

真實旅客

多人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
We reserved a 3 bedroom unit but checked in to a 2 bedroom unit. No one was available to address our concerns when we called customer service. We would like a refund for the inconvenience.
於 2019 年 8 月住了 1 晚
Asif. 於 2019年9月13日的回應
Thank you for your recent review! We extremely apologize for the inconvenience you had to face during your stay, and we have sent this to our customer support team to handle it accordingly. We hope you continue using our services for your future travel needs. Warm Regards, Global Luxury Suites.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 6 晚
Asif. 於 2019年9月13日的回應
Thank you for your wonderful review! We are delighted to know that you had an amazing experience while staying with Global Luxury Suites. We appreciate you taking the time to provide us with your business and we look forward to hosting you soon at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 優異

真實旅客

於 2019 年 8 月住了 1 晚
Asif. 於 2019年9月13日的回應
Thank you for your amazing review! We are delighted to know that you had such a great stay with us and you liked everything the apartment had to offer. We appreciate you taking the time to provide us with your business and we look forward to hosting you soon at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

6/10 一般

真實旅客

家人同遊, 親子同遊, 伴侶同遊
讚好：設施服務和住宿狀況
不滿：整潔度和職員與服務
Please be advised that the name of the property is not Global Luxury Suites. It’s an apartment complex that people lives in; which made it very confusing when we arrived because we were looking for the name to be displayed. The pros are: the beautiful NYC views, the pool, the washer and dryer. The cons are: there were permanent stains on the kitchen counter, the beds are not comfortable at all, the towels are poor quality-they leave lent all over your body. We definitely will not be staying here again.
於 2019 年 7 月住了 2 晚
Asif 於 2019年9月13日的回應
Thank you for your detailed review! We extremely apologize for the inconvenience you had to face during your stay and we have sent this to our customer support team to handle it accordingly. We appreciate you letting us know what needs to be improved. We hope you continue using our services for your future travel needs. Warm Regards, Global Luxury Suites.

6/10 一般

Aminata

讚好：職員與服務
不滿：整潔度和客房舒適度
Expérience mitigée
J'ai réservé un séjour pour 17 jours un appartement avec une chambre un canapé lit. Deja le canapés pour dormir horrible. J'ai du faire une réclamation on m'a donné un surmatelas. J'ai mieux dormie. Apres le ménage parlons en tout ce qui ce voyais avais et fait. Mais sous les canapés, il y avait de la poussière mais pas qu'un peu sous le meuble tv idem plus un jouets d'enfants. Le pompon est sous le tapis il y avait des confettis mais beaucoup, j'ai voulu aspirer est l'aspirateur été remplis de confettis. J'ai fais une réclamation fait une video , photos pour leur montrer. Les femme de menage 1 semaines apres sont venue. Et elles ont fait que ce qui se voyait. J'ai du leurs demandais de faire sous les meubles , et l'ont mal pris. Cela m'a choquée. Pour 17 jours il y avait 3 grandes assiettes , 3 petites 3 verres, 3 tasses . Enfin 3 de chaque. J'ai fais trop de demande pendant mon sejours . Par contre le service repond tres vite c'est le plus. Apres la vue est magnifique, les environs top pour ce balader .mais dommage que le reste n'est pas suivie.
於 2019 年 6 月住了 17 晚
Asif. 於 2019年9月13日的回應
Chère Aminata, Merci pour votre évaluation détaillée! Nous nous excusons pour le désagrément que vous avez dû subir lors de votre séjour et nous l’avons envoyé à notre équipe de support client pour qu’elle s’occupe de la situation Nous vous remercions de nous faire savoir ce qui doit être amélioré. Nous espérons que vous continuerez à utiliser nos services pour vos futurs besoins de voyage. Meilleurs voeux, Suites de luxe globales.

8/10 不錯

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 3 晚
Asif. 於 2019年9月13日的回應
Thank you for your amazing review! We are delighted to know that you had such a great stay with us and you liked the living space the apartment had to offer. We appreciate you taking the time to provide us with your business and we look forward to hosting you soon at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 7 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was easy to check in the pool was very clean and nice size the view from the Room was also beautiful.
於 2019 年 7 月住了 1 晚

10/10 優異

Violet

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great for a home away from home getaway
Beautiful building with lots of amenities. Great location. Doormen were extremely helpful and friendly
於 2019 年 6 月住了 2 晚

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
This was a nice property. That said, it was advertised as having a pull out sofa, but the sofa could not pull out because the space wasn't large enough. There was confusion around parking, and I wound up having to park several blocks away in a public lot. There was only one towel upon checking in. I received almost 20 emails from the company in a 24 hour space preparing for and during check in - annoying. Overall, a really nice room, but not worth the headaches.
於 2019 年 6 月住了 2 晚

8/10 不錯

Edson

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente localização
Minha estadia foi muito boa. Visual Fantástico. Localização excelente.
於 2019 年 6 月住了 2 晚

8/10 不錯

Koichiro

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
注意事項
ホテルではないので、何も売っていない
於 2019 年 5 月住了 2 晚

10/10 優異

Akleema

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
Brooke 於 2019年6月20日的回應
Thank you for your review!

8/10 不錯

Caroline

讚好：整潔度、住宿狀況和客房舒適度
The place is lovely. The sofa bed was uncomfortable and full bedding wasn’t provided until 2nd night even though we were told it would arrive on day of arrival. Having said that, the block and facilities are lovely, the local area has lots of things to explore and really easy to get to Manhattan.
於 2019 年 5 月住了 4 晚

6/10 一般

真實旅客

於 2019 年 5 月住了 3 晚
Brooke 於 2019年6月20日的回應
Thank you for your review!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
In general very nice stay, awesome view on Manhattan from the 39th level, nearby supermarket (Shoprite) and 5 minutes walk from Newport Mall, Path train also on 5 minutes walk, only one remark about the swimming-pool, it was not mentioned in the description of the property that the pool is only open from Memorial Day, we stayed here the week before, this was a dissapointment for my children
於 2019 年 5 月住了 6 晚

4/10 欠佳

真實旅客

家人同遊
讚好：設施服務和住宿狀況
不滿：整潔度
The building's location and amenities are great! The layout of the apartment is also really nice. The cleanliness and maintenance was a big issue though. The beds are terrible! You can feel the springs through the mattress and all 3 beds creak really loud! The countertops, towels and bedsheets were all dirty and the overall maintenance in the apartment was minimal. The bathroom drains were clogged and took over 24 hours to fix. One drain was fixed and the other started acting up. In conclusion, not worth the price.
於 2019 年 5 月住了 2 晚