Dear Xufen, I apologize for our shortcomings during your stay and appreciate you taking the time to share your experience. One of the main ways we improve is by receiving feedback from our valued guests. I thank you for your business and assure you that these comments will be addressed on our end. Please consider a return trip should your travels bring you back to Hyatt House. Sincerely, Michelle Giovanni, GM

Dear SUSAN, Thank you for sharing your feedback about your recent stay. While we are sorry we didn't fully meet your expectations, we appreciate your thoughts and opinions. We will use your insights to make improvements where needed. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us and we look forward to serving you again soon. Sincerely, Michelle Giovanni, GM

Dear SOFIA, Thank you for your review. I am so pleased to hear that you enjoyed your stay! Our housekeeping is now available by request. We know that comfort levels may vary when it comes to people entering your space. Now you can simply contact the front desk to request a room cleaning or just a few extra towels. We value your feedback and hope to host you again. Sincerely, Michelle Giovanni, GM

Dear Patrick, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as an encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Sincerely, Michelle Giovanni, GM

Dear Wisguens, I am glad you and your girlfriend had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Michelle Giovanni, GM

Dear JAMES, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Michelle Giovanni, GM

Dear Daniela, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Michelle Giovanni, GM

Dear Kimberlee, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. So glad you found our location convenient. Your comments are welcomed, and we appreciate being a part of your trip! Best, Michelle Giovanni, GM

Dear Livida, We are delighted to hear such positive feedback from you! Thank you for taking the time to write a generous review and, most importantly, for choosing to stay with us. It was our pleasure to host you, and we hope to have the opportunity to welcome you back soon. Best, Michelle Giovanni, GM

Dear Kimberlee, Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit. Best, Michelle Giovanni, GM

Dear Tyrell, Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the water temperature issue you experienced during your stay. I appreciate you bringing your concerns to our attention, and I apologize for the frustration it caused. This is not typical, and I hope you would consider a return stay for a better visit next time. Sincerely, Michelle Giovanni, GM

Dear Bibi Raeesa, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Michelle Giovanni, GM

Dear Barreau, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Michelle Giovanni, GM

Dear Cheng, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and awesome view while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michelle Giovanni, GM

Dear laetitia, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service, convenient location, and amenities while visiting. Your feedback, including recommendations for improvement, is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michelle Giovanni, GM

Dear Taylor, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Michelle Giovanni, GM

Dear Peter, We build our brand on excellent service and experiences, as well as the hope that our guests will tell others about their fabulous stay. Thank you so much for sharing this great review with other travelers to help get the word out that our Hyatt House is top-notch. Please come see us again soon. Best, Michelle Giovanni, GM

Dear Cyla, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michelle Giovanni, GM

Dear Victor, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable for the marathon; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Michelle Giovanni, GM

Dear Jeremias, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Michelle Giovanni, GM

Dear Britania, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Michelle Giovanni, GM

Dear crystal, It is wonderful to know that your stay was great. We love hearing that you appreciated our easy check in and out, breakfast, and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michelle Giovanni, GM

Dear CONSUELO TINOCO, Thank you for staying with us. We are so glad that you enjoyed our convenient location. I'm sorry for any issues with communicating with our staff. We value all your feedback and hope to host you again. Sincerely, Michelle Giovanni, GM

Dear Renita, It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Michelle Giovanni, GM

Dear Addison, Thank you for sharing your feedback on your experience. We're pleased to hear that our accommodations and amazing location made for an enjoyable stay. Please plan to revisit us the next time you travel to the area. Best, Michelle Giovanni, GM

Dear Juan, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight some successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Michelle Giovanni, GM

Dear Andrews, We appreciate your kind words. Thank you for being our guest and sharing your five-star review. It would be our pleasure to host you again in the future. Best, Michelle Giovanni, GM

Dear AURA, I'm sorry that our accommodations were not to your liking. Guest satisfaction is our highest priority, and I regret we left you a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Michelle Giovanni, GM

Dear Christopher, It makes me happy to hear you acknowledge our dedication to delivering exceptional customer service. We are grateful for your patronage and recommendation. Your support means the world to us and we hope to see you again soon. Best, Michelle Giovanni, GM

Dear Erick, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon. Best, Michelle Giovanni, GM

Dear Chong, Thank you for your kind comments. I am thrilled you liked our convenient location, but the best compliment is a return stay. We appreciate your business and look forward to seeing you again soon. Best, Michelle Giovanni, GM

Dear JAMES, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and share some insight on how we can improve our offerings for your next stay. We appreciate your feedback and hope to welcome you back soon. Best, Michelle Giovanni, GM

Dear Lorie, Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Jersey City. Best, Michelle Giovanni, GM

Dear Lisa, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Michelle Giovanni, GM

Dear Gopi, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Michelle Giovanni, GM

Dear Micha-l, What a splendid review! Thank you so much for staying with us and for acknowledging the fantastic location of our Hyatt House. We appreciate you taking the time to share your top-notch experience here, and we hope to see you again soon. Best, Michelle Giovanni, GM

Dear Robert, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Michelle Giovanni, GM

Dear Catherine, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit and our gorgeous RoofTop at Exchange Place. We appreciate your choosing us and hope to host you again. Best, Michelle Giovanni, GM

Dear SF, We are thrilled to have exceeded your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Michelle Giovanni, GM

Dear Jessica, The fact that you hold our hotel in high regard is not lost on us and is very humbling. Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our patrons. I will share your very nice comments with our team, and I appreciate you taking the time to write a review. Best, Michelle Giovanni, GM

Dear Stephen, It is wonderful to hear that you enjoyed your stay and our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Michelle Giovanni, GM

Dear monae, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review and for choosing our hotel. Please visit us again soon. Best, Michelle Giovanni, GM

Dear Margaret, We pride ourselves on efficient, yet very friendly, customer service. Thank you for your high marks and kind words. We look forward to welcoming you back someday! Best, Michelle Giovanni, GM