餐廳

北貝爾根近錫考克斯溫德姆花園酒店的評價

3.5 out of 5
北貝爾根近錫考克斯溫德姆花園酒店
1706 PATERSON PLANK RD, North Bergen, NJ

評價

7.8

不錯

10 分評分,優異;1001 則評價中有 465 則" "
8 分評分,不錯;1001 則評價中有 241 則" "
6 分評分,一般;1001 則評價中有 115 則" "
4 分評分,欠佳;1001 則評價中有 70 則" "
2 分評分,很差;1001 則評價中有 110 則" "

8.4/10 

整潔度

8.0/10 

職員與服務

7.6/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

JUN

多人同遊
讚好:職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 5 晚
Front Desk Management 於 2024年2月24日的回應
Thank you for staying at the Wyndham Garden.

10/10 優異

QIANZHEN

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Front Desk 於 2023年8月25日的回應
Thank you for staying at the Wyndham Garden.

2/10 很差

Hsinyu

於 2021 年 12 月住了 5 晚
Front desk 於 2022年1月9日的回應
Thank you for taking the time to write a review about your recent stay at our hotel. I understand that we have not been able to meet your expectations. We do everything we can to ensure that our customers appreciate our hotel. Having said that, I assure you that your feedback is extremely important and that we have addressed your concerns with our staff.

8/10 不錯

rawda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
No hot water for some time. Had to shower in cold, not fun.
於 2024 年 4 月住了 2 晚

10/10 優異

Eric

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy process
於 2024 年 4 月住了 1 晚

4/10 欠佳

Venkatesh

讚好:住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

Sang

讚好:整潔度、職員與服務和住宿狀況
Good service
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月27日的回應
Thank you for staying at the Wyndham Garden.

6/10 一般

Elayne

伴侶同遊, 商務旅客
讚好:職員與服務和設施服務
不滿:住宿狀況
Rooms need some updating and cleaning
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月27日的回應
Thank you for staying at the Wyndham Garden.

2/10 很差

Michael (Southwest Ranches)

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Bunch of crooks at this hotel. They sell you a family suite with 1800 sq ft of space and give you a 350sq ft room instead and then don't bother to give you any discounts or other accommodations for their blatant lie.
於 2024 年 3 月住了 3 晚

10/10 優異

Maria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月22日的回應
Thank you for staying at the Wyndham Garden.

10/10 優異

Rudy

讚好:整潔度、職員與服務、設施服務和住宿狀況
New facility and close to shops, restaurants and shops, supermarket all in walking distance and to a NYC to NJ transfer bus. Room facilities were excellent, modern and comfortable. Buffet breakfast available and restaurant on ground floor was convenient. Very friendly staff and gymnasium was well equipped. Highly recommend to stay in New Jersey side of New York.
於 2024 年 4 月住了 6 晚
Front Desk 於 2024年4月22日的回應
We appreciate you visiting the Wyndham Garden. We hope to see you soon.

6/10 一般

William

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月22日的回應
Thank you for staying at the Wyndham Garden.

6/10 一般

Emilie

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月22日的回應
We appreciate you visiting the Wyndham Garden.

6/10 一般

DEREK

讚好:整潔度和設施服務
.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月12日的回應
Thank you for staying at the Wyndham Garden.

6/10 一般

Jose

讚好:設施服務
No breasfast
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年4月12日的回應
Thank you for staying at the Wyndham Garden.

2/10 很差

Vishal

家人同遊
不滿:整潔度和職員與服務
Service is very bad.
於 2024 年 4 月住了 4 晚
Front Desk Management 於 2024年4月7日的回應
Dear valued customer,We are truly sorry to hear that you found our service to be unsatisfactory. Providing excellent service is our top priority, and we apologize for falling short of your expectations. Your feedback is invaluable to us, and we will take immediate steps to address any issues that may have contributed to your negative experience.Please know that we are committed to improving and ensuring that all our customers receive the high-quality service they deserve. If there is anything specific you would like us to address, or if you have any further feedback, please do not hesitate to reach out to us.Thank you for bringing this matter to our attention, and we hope for the opportunity to make it right in the future.

10/10 優異

Amin (Aurora)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Given us a bottle of wine as a gift. Helped us alot to be familiar with the public transportation. The only thing that I really would love to have was that they could exchange my CAD to USD that the management didn't accept it. But I totally understand and do not blame it at all.
於 2024 年 3 月住了 4 晚
Front Desk Management 於 2024年4月7日的回應
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the bottle of wine we provided and that our assistance with public transportation was helpful to you. We appreciate your understanding regarding our inability to exchange CAD to USD. While we regret any inconvenience this may have caused, we are glad that it did not detract from your overall experience with us. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

10/10 優異

Jitin

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Quite relaxing stay
於 2024 年 3 月住了 3 晚
Front Desk Management 於 2024年4月7日的回應
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your stay quite relaxing. Our team strives to provide a comfortable and enjoyable experience for all our guests. If there is anything specific that stood out to you during your stay, please do not hesitate to let us know. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 優異

Zuly

於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月27日的回應
Thank you for staying at the Wyndham Garden.

8/10 不錯

James

讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall the hotel is pretty decent.
於 2024 年 4 月住了 2 晚
Front Desk Management 於 2024年4月5日的回應
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to be decent overall. If there are any specific areas where we can improve or if you have any suggestions for us, please feel free to let us know. We appreciate your business and hope to welcome you back in the future.

8/10 不錯

Jocelyn

於 2024 年 3 月住了 3 晚
Front Desk 於 2024年4月27日的回應
Thank you for staying at the Wyndham Garden.

2/10 很差

Daksh

伴侶同遊
不滿:職員與服務和設施服務
Less staff, no service
於 2024 年 4 月住了 1 晚
Front Desk Management 於 2024年4月5日的回應
Thank you for taking the time to provide feedback on your recent experience with our establishment. We apologize for any inconvenience caused by the lack of staff and the resulting decrease in service quality during your visit. We are continuously working to address staffing issues and improve our service standards to ensure a more positive experience for all our customers. Your feedback is invaluable in helping us identify areas for improvement.

8/10 不錯

Jose (medley)

商務旅客
讚好:整潔度和職員與服務
Mattress of the 540 need replacement!
於 2024 年 3 月住了 2 晚
Front Desk Management 於 2024年4月5日的回應
Thank you for bringing to our attention the issue with the mattress in room 540. We apologize for any inconvenience this may have caused during your stay. Rest assured, we will promptly address this matter and ensure that the mattress is replaced as soon as possible.Your feedback is greatly appreciated, as it helps us improve our services for all our guests. If there is anything else we can assist you with, please do not hesitate to let us know. Thank you for choosing to stay with us.

2/10 很差

Mylène

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月12日的回應
Thank you for staying at the Wyndham Garden.

6/10 一般

Arteisia

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
The property itself was cool like it felt clean I wasn’t worried that id bring a bedbug home however they need some people who speak English u can’t effectively help anyone that I don’t understand. The front desk people are rude also and who wanna spend money for rudeness
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年3月31日的回應
We appreciate your feedback, however, every member of our staff speaks English. Since the restaurant is managed separately, the staff is not one of our employees if you are referring to that.

8/10 不錯

Nan

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s pretty nice and clean hotel!
於 2024 年 3 月住了 1 晚
Front Desk Management 於 2024年4月7日的回應
Thank you for your kind feedback regarding our hotel. We are pleased to hear that you found our establishment to be nice and clean. Your satisfaction is our top priority, and we strive to provide a comfortable and welcoming environment for all of our guests. We hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us.

4/10 欠佳

Oswald

商務旅客
不滿:住宿狀況
property was dirty including garage and external areas, carpet need to change, new towels required, heater was out
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月7日的回應
We appreciate your feedback, as it helps us improve our services for all our guests. If there is anything else we can do to make it right, please do not hesitate to reach out to us directly. Thank you again for bringing these matters to our attention.

2/10 很差

randall

不滿:整潔度、職員與服務、設施服務和住宿狀況
Property is poorly kept up. Everything is dirty, especially those elevators which have cracked sign holders and fingerprints on the stainless. It smells like weed everywhere. The hallways have a musty smell. The rooms are also not very clean. I didn’t see any bed bugs but I wouldn’t be surprised. My room had someone’s used lingerie in the corner next to all the dust bunnies. Staff does not handle issues, they defer to the manager who is never on-site and never answers his emails, so if you have an issue just deal with it and save yourself the headache. Only thing good is the parking and the location. You pay for what you get I guess.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月25日的回應
We're deeply regretful to hear about your experience. It's clear we missed the mark in making your stay comfortable and pleasant. Please reach out to our management team directly so we can work towards resolving these issues. We appreciate your feedback, as it helps us improve for the future.

10/10 優異

Leonel

讚好:整潔度、職員與服務和住宿狀況
Was Nice
於 2024 年 3 月住了 6 晚
Front Desk 於 2024年3月26日的回應
Thank you for staying at the Wyndham Garden.

6/10 一般

Christine

家人同遊
讚好:整潔度
Fair for a one night stay in the area.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月26日的回應
Thank you for staying at the Wyndham Garden.

8/10 不錯

Leselinyana

於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月12日的回應
Thank you for staying at the Wyndham Garden.

10/10 優異

Yeikel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Is perfect
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月16日的回應
Thank you for staying at the Wyndham Garden.

2/10 很差

Antonietta

於 2024 年 3 月住了 2 晚
Front Desk Management 於 2024年3月16日的回應
Good morning, I took a look at your reservation, and you were a no-show. You booked a non-refundable booking.

10/10 優異

Greg

讚好:整潔度、職員與服務和住宿狀況
Great stay, thanks!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月17日的回應
Thank you for this awesome review!

10/10 優異

CLASSEY

讚好:整潔度、職員與服務和住宿狀況
Organized
於 2024 年 2 月住了 1 晚
Front Desk Management 於 2024年3月17日的回應
Thank you for staying at the Wyndham Garden.

10/10 優異

Dharamjit

讚好:住宿狀況
於 2024 年 3 月住了 2 晚
Front Desk Management 於 2024年3月17日的回應
Thank you for staying at the Wyndham Garden.

10/10 優異

Henry

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel
於 2024 年 3 月住了 1 晚
Front Desk Management 於 2024年3月17日的回應
Thank you for staying at the Wyndham Garden.

2/10 很差

Isa

商務旅客
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Bad service
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月17日的回應
Thank you for staying at the Wyndham Garden.

10/10 優異

Chantal

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room was completely renovated, spacious and very comfortable
於 2024 年 3 月住了 1 晚
Front Desk Management 於 2024年3月16日的回應
Thank you for the positive feedback, we are glad you enjoyed your stay with us!

2/10 很差

Daniel

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
Don’t stay
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月17日的回應
Thank you for staying at the Wyndham Garden.

6/10 一般

Valerie

於 2024 年 2 月住了 2 晚
Front Desk 於 2024年3月26日的回應
Thank you for staying at the Wyndham Garden.

10/10 優異

Ronald

於 2024 年 2 月住了 1 晚
Front Desk Management 於 2024年3月26日的回應
Thank you for staying at the Wyndham Garden.

10/10 優異

Sheila

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy bueno todo
於 2024 年 2 月住了 2 晚
Front Desk Management 於 2024年2月24日的回應
Thank you for staying at the Wyndham Garden.

6/10 一般

Cassandra

家人同遊
不滿:設施服務和住宿狀況
Property was not the best but served its purpose-
於 2024 年 2 月住了 5 晚
Front Desk Mike 於 2024年2月24日的回應
Thank you for staying at the Wyndham Garden.

2/10 很差

Paul

親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Terrible room layout. No enough towels, no service in the evening. Street noise all night.
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年3月17日的回應
Thank you for staying at the Wyndham Garden.

10/10 優異

Juan

於 2024 年 2 月住了 1 晚
Front Desk 於 2024年3月26日的回應
Thank you for staying at the Wyndham Garden.

4/10 欠佳

Leidy johana

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Muy sucia la habitación la atención terrible
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月19日的回應
We are really sorry about that. If you informed front desk person, they would have definitely helped you out.

10/10 優異

Adelina

讚好:整潔度、職員與服務和住宿狀況
Awesome place. Great rooms and restaurant on-site. Would definately stay again.
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月19日的回應
We appreciate your positive comments.

2/10 很差

Sylvia

伴侶同遊
不滿:整潔度、職員與服務和住宿狀況
Absolutely terrible customer service. Booked a room and they had parking blocked and were not answering the phone so could not check in. Tried to get a refund and were terribly rude and inconsiderate. Will never stay with Wyndham ever again.
於 2023 年 12 月住了 1 晚
Front Desk 於 2024年2月19日的回應
We deeply regret the inconvenience you experienced.

10/10 優異

mildred

讚好:整潔度、職員與服務、設施服務和住宿狀況
I had a pleasant stay!!!
於 2024 年 1 月住了 2 晚
Front Desk 於 2024年2月19日的回應
Thank you for your stay at Wyndham Garden.