外觀
查看供應

喬利埃特/普蘭菲爾德希爾頓惠庭酒店的評價

3 out of 5
喬利埃特/普蘭菲爾德希爾頓惠庭酒店
4095 Hennepin Drive, Joliet, IL

評價

9.6

完美

10 分評分，優異；360 則評價中有 302 則" "
8 分評分，不錯；360 則評價中有 37 則" "
6 分評分，一般；360 則評價中有 10 則" "
4 分評分，欠佳；360 則評價中有 5 則" "
2 分評分，很差；360 則評價中有 6 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.6/10 

設施服務

9.6/10 

住宿狀況

9.6/10 

環保程度

評價

8/10 不錯

veronica

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 3 月住了 6 晚
Maria 於 2024年5月6日的回應
Veronica, Thank you for staying with us. We appreciate your feedback!

10/10 優異

Pamela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk personnel was exceptional! Room was very clean and comfortable.
於 2024 年 3 月住了 2 晚
Maria 於 2024年4月26日的回應
Hello Pamela, Thank you for your review. We love to hear your stay was amazing. We hope to see you again soon!

10/10 優異

Carolina

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and very clean, the staff were very friendly and professional. Breakfast was wonderful with allot of options. Pool was great for the kids. I will definitely stay here again.
於 2024 年 4 月住了 1 晚
Bee 於 2024年4月24日的回應
We're so happy you enjoyed your stay with us! We look forward to seeing you again! Thank you.

10/10 優異

Stacy

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Really nice hotel and great place for a quick family stay. Best hotel breakfast I’ve had in a long time. Very clean.
於 2024 年 4 月住了 2 晚
Maria 於 2024年4月10日的回應
Hello Stacy, I am happy to see you enjoyed your stay. We strive to provide a great experience for our guests. We hope to see you again soon!

10/10 優異

Maria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean hotel, spacious room, friendly and professional staff
於 2024 年 3 月住了 1 晚
Maria 於 2024年3月27日的回應
Hello Maria, We love to hear you enjoyed our clean rooms and friendly staff. We hope to see you again soon!

10/10 優異

Debbie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to shopping. Quiet and clean. Friendly staff.
於 2024 年 3 月住了 4 晚
Maria 於 2024年3月20日的回應
Hello Debbie, Thank you for your review. I am glad you enjoyed the quiet and clean rooms. We hope to see you again!

10/10 優異

Jenny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Have stayed there the last 2 years for dance competition and requested to others and they have stayed and enjoyed it too
於 2024 年 3 月住了 2 晚
Maria 於 2024年3月18日的回應
Hello Jenny, Thank you for your review! Your recommendations are valuable to us. We hope to see you again at your next dance competition!

8/10 不錯

Roxanne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The only thing was i though cuz it said kitchenette, i thought room would have stove. Other then that room was great and loced the stay.
於 2024 年 3 月住了 2 晚
Maria 於 2024年3月18日的回應
Hi Roxanne,Unfortunately, our rooms do not have stoves or ovens. We do have electric burners for guests to borrow. We hope to have you stay with us again!

10/10 優異

Maria

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Outside is nicely light for safety. They have a fire pit that is on in the evenings. The rooms were well lit and clean. Staff was friendly and knowledgeable. I definitely recommend this hotel.
於 2024 年 3 月住了 3 晚
Maria 於 2024年3月13日的回應
Hello Maria, Thank you for your staying with us. Your recommendations are truly appreciated. We hope to see you again soon!

6/10 一般

Siovhan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love staying at the this property when I visit Joliet/Aurora. My very first complaint after staying at this particulate hotel multiple times is that the pillows had a foul stench. At first I thought it was the pillow cases but I discovered it was the pillows itself. When I called the office the receptionist had no problem with swapping them out. The replacement pillows also had a light odor but it was tolerable. My reason for leaving this review is not to down play this property because this property will remain my go to whenever I return to the area it’s only to bring awareness that maybe the pillows should be ALL replaced with new ones.
於 2024 年 3 月住了 1 晚
Maria 於 2024年3月13日的回應
Hello Siovhan, Thank you for your review. I appreciate your feedback on the pillows. Feel free to contact me at the hotel, I would love to compensate you for the issue of the pillows.

2/10 很差

Justin

於 2024 年 2 月住了 1 晚
Angela 於 2024年3月22日的回應
We are so sorry you were unhappy with your stay. Please contact us so that we can discuss this further with you.

10/10 優異

Jena

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Maria 於 2024年3月4日的回應
Hello Jena,Thank you for staying with us. I am glad you enjoyed your stay. Safe travels!

8/10 不錯

Venessa

商務旅客, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Easy check in.
於 2024 年 2 月住了 1 晚
Maria 於 2024年3月4日的回應
Hi Vanessa, Thank you for staying with us. I am glad you had an easy check-in. We hope to see you again!

10/10 優異

Natashia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Maria 於 2024年3月4日的回應
Hi Natashia, Thank you for your review. Seeing your 10 out of 10 reviews makes us happy. We hope to see you again soon!

10/10 優異

Beth

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The room was great and had everything we needed. The staff was so friendly and helpful. I was very impressed with the breakfast options. The room could have been a little cleaner, but everything else was perfect.
於 2024 年 2 月住了 1 晚
Maria C. 於 2024年2月26日的回應
Hello Beth, Thank you for your review. We hope to see you again soon!

10/10 優異

Jennifer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Me and my family had a wonderful stay Bruce, Dan/David not sure if that’s his name, and the supervisor that checked me in was wonderful and made sure our stay was good.
於 2024 年 2 月住了 1 晚
Maria C. 於 2024年2月20日的回應
Hi Jennifer, It is great to hear you enjoyed your stay. Our staff is always happy to help and make your stay great. We hope to see you again soon!

10/10 優異

Albert

於 2024 年 2 月住了 2 晚
Maria C. 於 2024年2月17日的回應
Hello Albert, Thank you for your review. We hope to see you again soon!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always clean with great service. Our go to with our large family.
於 2024 年 1 月住了 1 晚
MAP 於 2024年2月8日的回應
Thank you so much for your positive comments. We are happy we were able to serve you and your family.

10/10 優異

Miranda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
Great hotel! Lots of places to shop and eat nearby! Definitely will be back!
於 2024 年 1 月住了 2 晚
Maria C. 於 2024年1月12日的回應
Hello Miranda, I am glad to see you enjoyed your stayed. The Home2 Suites team would love to have you back!

10/10 優異

Deborah

親子同遊, 寵物同遊, 多人同遊
讚好：整潔度和設施服務
於 2023 年 12 月住了 3 晚
Maria C. 於 2024年1月12日的回應
Hello Deborah, It was nice to have you stay with us. We hope to see you again soon!

10/10 優異

Alyssa (Joliet)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2023 年 11 月住了 1 晚
Maria C. 於 2024年1月3日的回應
Hello Alyssa, We hope to see you again soon!

10/10 優異

Elise

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Maria C. 於 2024年1月3日的回應
Hello Elise, Thank you for your staying with us. We are glad you enjoyed your stay!

10/10 優異

Steven

家人同遊
Front office staff very friendly and helpful.
於 2023 年 12 月住了 1 晚
Maria C. 於 2023年12月21日的回應
Hello Steven, thank you for your review. We appreciate your review, and we hope to see you again!

10/10 優異

Scott

於 2023 年 11 月住了 1 晚
Maria C. 於 2023年12月21日的回應
Hello Scott, thank you for choosing Home 2 Suites!

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
Very nice
於 2023 年 10 月住了 1 晚
Maria C. 於 2023年11月3日的回應
Hello Daniel, We hope you enjoyed your stay. We hope to see you again soon!

10/10 優異

Scott

家人同遊
The hotel was perfect. They had very comfortable beds, a full kitchen set up, including dishes, if needed, a very generous breakfast, and even a fire pit out front. The staff were very welcoming, and the hotel was very clean and well-maintained.
於 2023 年 10 月住了 1 晚
Maria C. 於 2023年10月28日的回應
Hello Scott, Thank you for staying with us. I am glad to hear you enjoyed the comfortable beds, breakfast and fire pit. We hope to see you again soon!

10/10 優異

Guinevere

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and excellent. The room was quiet and clean. They were very helpful in finding local options for restaurants. There was a cute little sitting area outside for socializing. Overall, very pleased with my stay
於 2023 年 10 月住了 5 晚
Maria C. 於 2023年10月28日的回應
Hello Guinevere, I'm glad we were able to help you find restaurants in the area. Thank you for staying with us!

10/10 優異

Virginia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Maria C. 於 2023年10月16日的回應
Hello Virginia, thank you for staying with us. We are glad you enjoyed your stay. We hope to see you again soon!

8/10 不錯

Jason

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable with nice amenities
Room was clean and comfortable with a nice kitchenette that we didn't really use. The whole building seemed fairly new. Everything still had "polish" on it. Staff was fine, but we didn't interact much. Breakfast was just okay compared to hot breakfasts at comparable hotels. Price was fine, as expected. Would stay again.
於 2023 年 10 月住了 1 晚
Angela 於 2023年10月9日的回應
Thank you for letting us know how your stay went.

10/10 優異

Kathy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was very clean and comfortable! The staff was amazing. Every single person that was on staff went out of their way to be friendly and helpful. Highly recommend this hotel!
於 2023 年 10 月住了 1 晚
Angela 於 2023年10月9日的回應
Thank you for letting us know how your stay went. We are happy to hear you enjoyed you time with us! Looking forward to seeing you again if your travels bring you back to us.

10/10 優異

Jonathan

親子同遊
讚好：整潔度和職員與服務
Everything was great staff was awesome and very helpfull. When we got to thw room i tried to lock the door woth the deadbolt however it wouldnt latch as i had to lift up hard and twist the deadbolt to lock. The exhaust fan innthe bathroom wasnt working either so that the steam from the shower wouldn't leave the room. Other then these items Everything else was fine.
於 2023 年 9 月住了 1 晚
Maria C. 於 2023年9月21日的回應
Hello Jonathan, Thank you for reviewing your stay with us. I apologize for the deadbolt issue. If you are ever back in town, please call us. I would like to make it right for you.

10/10 優異

Eunice

家人同遊
讚好：設施服務
.
於 2023 年 8 月住了 4 晚
Maria C. 於 2023年9月7日的回應
Hello Eunice, thank you for choosing Home2 Suites! We are glad you enjoyed your stay.

10/10 優異

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good place
於 2023 年 9 月住了 1 晚
Maria C. 於 2023年9月6日的回應
Hello Stephen, thank you for choosing Home2 Joliet/Plainfield!

10/10 優異

Gilberto

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super comfy stay and the gym is open 24/7 amd the kids loved the pool.
於 2023 年 9 月住了 1 晚
Maria C. 於 2023年9月6日的回應
Hello Gilberto, I am glad you enjoyed our gym and your family enjoyed the pool. We hope to see you again!

10/10 優異

Myia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Well Done ✅
於 2023 年 8 月住了 2 晚
Maria C. 於 2023年9月6日的回應
Hello Myia, thank you for choosing Home2 Joliet/Plainfield! I am glad you enjoyed your stay. We hope to see you again soon!

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Maria C. 於 2023年8月23日的回應
Hello, We hope you enjoyed your stay with us. We hope to see you again soon!

10/10 優異

Teri

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sweet Suites
Everything is always great. We asked for a quiet room and they came through. Breakfast could have some more healthy choices besides lumpy, lukewarm oatmeal. Other than that, we would definitely stay here whenever we come to Joliet.
於 2023 年 8 月住了 1 晚
Maria C. 於 2023年8月22日的回應
Hello Teri, Thank you for your feedback, we appreciate your review. We hope to see you again soon!

10/10 優異

Noemi

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I dont have anything negative to say it was an extremely nice stay
於 2023 年 8 月住了 1 晚
Maria C. 於 2023年8月21日的回應
Hello Noemi, thank you for taking the time to review your stay. We hope to have you back soon!

2/10 很差

Cuauhtemoc

家人同遊, 商務旅客
不滿：職員與服務和住宿狀況
They didn’t give us our room And said we didn’t have a room reserved because expida wasn’t the same as their system so we paid with no room
於 2023 年 8 月住了 1 晚
Maria C. 於 2023年8月31日的回應
Hello, I would like to investigate this. Reservations through Expedia are able to be reserved at our hotel. If I can help you with this, please contact us. Thank you.

10/10 優異

JENNIFER (Martinsburg)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Facility was very nice, well maintained, friendly staff.
於 2023 年 8 月住了 4 晚
Maria C. 於 2023年8月16日的回應
Hello Jennifer, I am glad you enjoyed your stay with us. We hope to see you again soon!

10/10 優異

Sarah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Maria C. 於 2023年8月9日的回應
Hello Sarah, thank you for staying with us. We hope to have you back soon!

10/10 優異

Nathan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Paradise Stay
We only stayed one day, but nevertheless the stay was great. The Front Desk Agent Bruce was awesome. Made us feel welcome, very courteous. He was awesome. Very nice hotel, would definitely stay here again.
於 2023 年 7 月住了 1 晚
Maria C. 於 2023年8月4日的回應
Hello Nathan, thank you for staying with us. I am glad you felt welcomed and enjoyed your stay. We hope to have you back again soon!

10/10 優異

D

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Maria C. 於 2023年7月25日的回應
Hello D, We hope you enjoyed your stay. Thank you for your review. Hope to see you again soon!

10/10 優異

DELGIA

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Maria C. 於 2023年7月24日的回應
Hello Delgia, thank you for staying with us. We hope to have you back soon!

10/10 優異

Eric

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This is our second time staying at a Home2 Suites and we just love it. The place is ultra clean, the staff is super friendly and helpful and the price is well worth what you get in return. Everywhere we go we will make sure Home2 Suites is always our first choice.
於 2023 年 7 月住了 2 晚
Maria C. 於 2023年7月20日的回應
Hello Eric, thank you for your review. I am glad to see you love staying at Home2 Suites. We strive to provide clean rooms and friendly staff. We hope to have you here again soon!

10/10 優異

Barbara

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 5 晚
Maria C. 於 2023年7月7日的回應
Hello Barbara, thank you for staying with us. We will be glad to welcome you again soon!

10/10 優異

Dil

讚好：整潔度、職員與服務和住宿狀況
Just as my visit before, everyone is so kind and welcoming. Check-in as well as checking out was a breeze.
於 2023 年 6 月住了 1 晚
Maria C. 於 2023年7月4日的回應
Hi Dil, I am glad we provided you with a great stay. It is a pleasure to have you here. See you soon!

10/10 優異

DANielle

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Lots of space for a family of 5, which is hard to find in a hotel room. Would stay here again
於 2023 年 6 月住了 2 晚
Maria C. 於 2023年7月4日的回應
Hello Danielle, thank you for staying with us. It is great to hear your family was comfortable. We can't wait to welcome you again soon!

10/10 優異

Olufemi

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Cool
於 2023 年 6 月住了 1 晚
Maria C. 於 2023年6月27日的回應
Hello Olufemi, thank you for your review. I am glad you enjoyed your stay!

10/10 優異

John

於 2023 年 6 月住了 1 晚
Maria C. 於 2023年7月4日的回應
Hello John, thank you for your feedback. I am glad you enjoyed your stay. We hope to see you again soon!