鄰近克利爾湖茱莉亞湖酒店 | 熱門克利爾湖茱莉亞湖住宿限時優惠每晚可低至 HK$539

「No towels in the pool area. Lights were off and hot tub was chilly. The place seemed a bit sketchy, employee barely talked. Won't be staying again. 」

「Initially was put in a room that was not clean, but she promptly put me in another room that was clean」

「The room was a smoking room which i picked, but as soon as you open the door, you got hit with a strong but stale smell of weed. It was so strong that i checked out at 11:15pm after checking in at about 5. Ive stayed at this place before and it was fine, so it may have just been this room as it was the first time i stayed in a smoking room. 」

「Overall is fine, cleaning and Nice service. But breakfast is poor」

「Big guy at the front desk was not very friendly, while all other staff we encountered were great. Breakfast was typical microwaved food, but the grandkids always love the waffles.」

「There is no elevator to second floor. Lots of steps.」

「The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff.」

「I called the hotel at Noon on 4/3/2026 before booking for the night of 4/3/2026. I called to inquire about the hot tub and pool because my wife and I were having a night away and we wanted to stay at a hotel with a hot tub to relax. We were assured the hot tub was working properly. When we arrived at check in, we were informed the hot tub was not working. Also, breakfast was horrible. I will not be staying here again, and very disappointed that we stayed here. It ruined our weekend away.」