「Beautiful beachfront location, and the kids absolutely loved it! The staff was also very friendly. Unfortunately, the property itself is extremely old and run-down. The rooms and overall property were not as clean as we expected, and some things simply cannot be fixed with cleaning due to the age and condition of the property. The balcony was especially disappointing—it was not clean and wasn’t really usable.
The beachfront location, friendly staff, and fun for the kids were the highlights, but...
「We arrived early and was told our room/studio wasn't ready and we would be called, We ended up calling asking if room was ready around 3:30PM, check is at 4PM, we were told our room might not be ready by 4PM and that was when they start check in??, We were charged for resort fees but did not get to use anything as when we finally got our room the carpet was stained with multiple what looked like pet pee marks like all over the place, we called and were told they would move us, we were stopped by...
「This is a beautiful hotel, and the view right on the water is unbeatable! The staff went above and beyond to help us during our stay and we are truly grateful. Great hotel for families; our daughter absolutely loved the beach and the indoor pool and hot tub! Definitely recommend」
「Love the location, great breakfast, great outdoor seating and great staff. My only note to mention is that the walls are so thin and the toilets are so loud. Every time a person opened their door or used their toilet, it felt like they were in our room.
I will definitely stay here again, but will bring ear plugs! lol.」
「The room was clean & staff friendly. The room and inside of the property is very outdated. The room we (husband & I) were in had weird red/brown spots on the ceiling, the door to our room had gouges in it. There was a vertical rectangle in a part of a wall in our room that looked like a hole was covered. The AC unit is VERY old!」
「Room was very tidy and clean, comfortable bed and pillows, slept very well on beds, hotel was very quiet, staff checked me i. Quickly and were helpful, will stay here again when in town」
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