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"Great staff, ready to be of service in anyway, and kind. We will definitely come back again."

"Room is clean and good. Next to train station. Walking distance of 2 mins. Staff are friendly."

"The hotel was great with many little amenities on offer at the foyer. Decent bathroom with tub. This one also had a small gym which seemed to be minimally used and was perfect for our needs. Perfect location for easy access to train station and local eateries. Room was a really good size when you have a decent amount of luggage."

"Very conveniently located. Link to train station. Very nice Japanese breakfast. Staff were very friendly and service oriented"

"We have received great hospitality from the staff and nice environment for relaxing."

"Women side Roten Buro was broken or fixing and could not use them but it was not notified prior. I would not picked this resort had I known the Toten Buro was not available. "

"Room was clean, staff were lovey, price point is fantastic. There’s one thing that made this hotel stay completely awful, and this is speaking on behalf of a group of 4 with two rooms: The beds are completely f***ed. It’s like sleeping on a sheet of plastic supported by a metal frame. We were all waking up at all hours of the night because the beds were so awful. They caused us all a great deal of back and neck pain. We may as well have just slept on the floor. The fact that this issue was across two separate rooms and all four of us felt it leads me to believe that every bed in the hotel is like this. I beg of you, if you can swing an extra couple of bucks, book something a little nicer and get a hotel that won’t totally throw your back out. "

"We were very grateful for the cleanliness of the room! We had a room with a private bathroom, and both the sleeping area and the bathroom was very clean. Futon beds were comfortable and warm. Extremely friendly staff, kind and genuinely helpful. We loved our relaxing stay. Thank you so much to the staff!"

"A cosy hotel room with a good breakfast option "