海灘、躺椅、太陽傘、沙灘巾
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威斯汀哈普納海灘度假村的評價

4 out of 5
威斯汀哈普納海灘度假村
62-100 Kauna'oa Drive, Kohala Coast, Kamuela, HI

評價

8.6

優異

10 分評分，優異；1004 則評價中有 558 則" "
8 分評分，不錯；1004 則評價中有 275 則" "
6 分評分，一般；1004 則評價中有 86 則" "
4 分評分，欠佳；1004 則評價中有 49 則" "
2 分評分，很差；1004 則評價中有 36 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

8.4/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Poer outage for a full day. Beacg are a disaster (full of debris), family pool deck under reconstruction (jack hammers ongoing throughout the day), limited restaurant options.
於 2024 年 5 月住了 11 晚

10/10 優異

BERNARD JACOB MEYER

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
Westin Hapuna Team 於 2024年5月24日的回應
Aloha Guest, Mahalo for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are glad you enjoyed your stay. It was our pleasure hosting you at The Westin Hapuna Beach Resort, and we hope to see you again soon. Mahalo,Westin Hapuna Team

10/10 優異

Noah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great top of the line resort.
於 2024 年 4 月住了 5 晚
Westin Hapuna Team 於 2024年5月5日的回應
Aloha Noah, Mahalo for being our guest and for taking the time to share your generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Hapuna Beach Resort, and we hope to see you again soon. Mahalo,Westin Hapuna Team

10/10 優異

Callee

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing!
於 2024 年 3 月住了 6 晚

10/10 優異

Laura Sabina (Bellevue)

讚好：整潔度和職員與服務
於 2024 年 4 月住了 6 晚
The Westin Hapuna Beach Resort team 於 2024年4月26日的回應
Aloha Laura and mahalo for your review. We are thrilled to hear that you enjoyed your stay with us!

10/10 優異

Loic

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great resort, beautiful beach, nice swimming pool
於 2024 年 4 月住了 3 晚
The Westin Hapuna Beach Resort team 於 2024年4月23日的回應
Mahalo for sharing your experience, we are pleased to hear that you enjoyed your stay!

4/10 欠佳

Akiko

不滿：住宿狀況
於 2024 年 4 月住了 3 晚
Westin Hapuna Team 於 2024年4月24日的回應
Aloha Akiko, Mahalo for being our guest and for sharing your rating. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Mahalo,Westin Hapuna Team

10/10 優異

Adam (Batesville)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The beach and pool were great and well as the dining options.
於 2024 年 4 月住了 6 晚
The Westin Hapuna Beach Resort team 於 2024年4月23日的回應
We are thrilled to hear that you enjoyed your stay with us. Mahalo!

8/10 不錯

Kenneth (Bellevue)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved this place. Everyone was very friendly and nice. The beach is excellent. The little turtle snorkeling area is excellent. A few things that could improve includes 1) more dining options/places, 2) more scheduled activities, and 3) getting blackout curtains in the room.
於 2024 年 3 月住了 6 晚
The Westin Hapuna Beach Resort team 於 2024年4月8日的回應
Aloha Kenneth and thank you for your wonderful review. Thank you for taking the time to visit and for providing your feedback - we will certainly take this into consideration. Mahalo!

10/10 優異

Christophe

讚好：整潔度、職員與服務和住宿狀況
Fantastic property ! Wales spotted every days from all the decks and bedroom! Will be back for more! Chrisyophe
於 2024 年 3 月住了 3 晚
GENERAL MANAGER 於 2024年3月22日的回應
Aloha Christophe, Mahalo for your perfect rating. The Westin Hapuna Beach Resort features oversized and well-appointed hotel guestrooms and suites, all with beautiful ocean and sunset-facing views from their private lanai. Knowing that you left inspired and recharged is a vital part of our commitment to our guests' well-being. Your comments were a pleasure to read, and we are excited to see you again soon.Mahalo,Westin Hapuna Team

10/10 優異

Rebecca

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, friendly staff. Loved it!
於 2023 年 7 月住了 8 晚
The Westin Hapuna Beach Resort team 於 2024年3月26日的回應
Aloha Rebecca, and thank you for recognizing our property and staff. We hope to welcome you back soon!

10/10 優異

Mark Alan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The service was great! Everyone was so friendly. Liked having the small cafe to get breakfast items. The Lava restaurant was nice and convenient. Loved the cabanas with food/drink service. Sometimes, that service was slow. Being able to rent chairs to take to other beaches was really nice!
於 2024 年 2 月住了 6 晚
The Westin Hapuna Beach Resort team 於 2024年3月11日的回應
Aloha Mark and mahalo for your review of The Westin Hapuna Beach Resort. We hope to have the opportunity to welcome you and your family back soon!

10/10 優異

Yevgeny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, very clean, quiet. Nice beach, easy access. And most amazing view I have ever seen.
於 2024 年 2 月住了 4 晚
The Westin Hapuna Beach Resort team 於 2024年3月4日的回應
Aloha Yevgeny and thank you for your review of The Westin Hapuna Beach Resort. We hope to welcome you back soon!

10/10 優異

Donald

家人同遊
讚好：整潔度、設施服務和住宿狀況
This is a very nice resort, although it is a it isolated.
於 2024 年 2 月住了 5 晚
The Westin Hapuna Beach Resort team 於 2024年2月26日的回應
Mahalo for sharing your positive review! We are thrilled you enjoyed your visit and hope to welcome you back one day soon. Aloha.

8/10 不錯

Lindsey

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hāpuna
We came for a family vacation. Barely wanted to leave the hotel. Everything you need right here. Beautiful stay. Great food. Will stay again.
於 2024 年 2 月住了 11 晚
The Westin Hapuna Beach Resort team 於 2024年2月15日的回應
Mahalo for sharing your positive review! We are thrilled you enjoyed your visit and hope to welcome you back one day soon. Aloha.

10/10 優異

Jacobus

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hapuna has the best beach on the Kona coast right out your front door.
於 2024 年 2 月住了 6 晚
The Westin Hapuna Beach Resort team 於 2024年2月9日的回應
Thank you for joining us to enjoying the white sand and blue waters of Hapuna Beach. Mahalo for sharing your review!

10/10 優異

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Kona coast getaway from CA
Nice property and a great beach. Breakfast buffet was a solid 10!!
於 2024 年 1 月住了 4 晚
Guest Services Team 於 2024年1月12日的回應
Mahalo for sharing your positive review! We are thrilled to hear you enjoyed your stay. We look forward to welcoming you back!

10/10 優異

Alexandra

於 2024 年 1 月住了 4 晚
Guest Services Team 於 2024年1月29日的回應
Mahalo for your 5-star rating! We appreciate it!

10/10 優異

Sarah Lynn

讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved this resort. It has gorgeous views at every hour of the day and night. The staff was super friendly, room was clean, bed was very comfortable, and the balcony included padded chairs to relax on. There are multiple food options and two small shops for essentials and gifts. Would definitely go back.
於 2023 年 12 月住了 6 晚
Guest Services Team 於 2023年12月27日的回應
Mahalo for sharing your review of your recent trip with us. We're delighted to see that you enjoyed your stay and found the hotel and team members have met your expectations. We hope to welcome you back again soon!

4/10 欠佳

ellen mary

多人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
I cannot recommend this resort for $800 a night for a hotel room. The people were great but the beach area and pool areas were rundown and umbrellas, chairs, etc.. We’re falling apart peeling paint and worn out patio furniture by the pool. The food was extremely expensive and below average as were the drinks. A huge disappointment for the price.
於 2023 年 12 月住了 11 晚
Guest Services Team 於 2023年12月27日的回應
Mahalo for choosing to stay with us. We apologize that all of your expectations were not met and want you to know that your feedback has been shared with key department team leaders so that wherever possible, corrections might be made. We hope to have an opportunity to welcome you back.

10/10 優異

Cheryl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was absolutely amazing! Our room was wonderful and the property is beautiful. The only very minor frustration was during breakfast the birds were everywhere a few days we were eating on the deck. It was quite distracting. Even so, I highly recommend this property!
於 2023 年 12 月住了 10 晚
Guest Services Team 於 2023年12月27日的回應
Mahalo for sharing your review of your recent trip with us. We're delighted to see that overall you enjoyed your stay and found the hotel and team members have met your expectations. We look forward to welcoming you back!

8/10 不錯

Doug

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Expensive and lovely.
於 2023 年 12 月住了 10 晚
Guest Services Team 於 2023年12月27日的回應
Mahalo for your review! We hope you had a great time enjoying everything The Westin Hapuna Beach Resort has to offer. We look forward to welcoming you back.

8/10 不錯

Joshua

於 2023 年 12 月住了 6 晚
Guest Services Team 於 2023年12月18日的回應
Mahalo for your 4-star rating! We appreciate it!

10/10 優異

Christopher Matthew (Franklin)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Amazing property. This may have been the nicest resort we’ve ever stayed at - clean facilities, wonderful beach, friendly staff. Felt very premium. Only downsides were the lack of dining choices (there may only be one option at a given time) and how removed it was from shopping (including grocery stores) and other restaurants.
於 2023 年 12 月住了 6 晚
Guest Services Team 於 2023年12月18日的回應
Mahalo for your review. We're glad you enjoyed your stay and will share your comments with our Food and Beverage team in order to improve our offerings.

10/10 優異

Amanda

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Westin Hapuna Beach Resort team 於 2024年2月5日的回應
Thank you for your review, we are so happy to hear that you enjoyed your stay with us and hope to welcome you back soon!

10/10 優異

Roya

於 2023 年 12 月住了 5 晚
Guest Services Team 於 2023年12月18日的回應
Mahalo for your 5-star rating! We appreciate it!

10/10 優異

Marc

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 8 晚
Guest Services Team 於 2023年12月18日的回應
Mahalo for your 10-star rating! We appreciate it!

8/10 不錯

Jorge

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Nice place to stay
於 2023 年 12 月住了 4 晚
Guest Services Team 於 2023年12月18日的回應
Mahalo for your review! We are delighted to hear you enjoyed your stay. Hope to welcome you back soon!

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 7 晚
Guest Services Team 於 2023年12月18日的回應
Mahalo for your 5-star rating! We appreciate it!

10/10 優異

Albert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The vibes were immaculate. The staff was so helpful and friendly, every amenity to the resort was easily accessible, and the views were breathtaking.
於 2023 年 11 月住了 6 晚
Guest Services Team 於 2023年12月18日的回應
Mahalo for sharing your review of your recent trip with us. We're delighted to see that you enjoyed your stay and found the hotel and team members have met your expectations. We hope to welcome you back again soon!

10/10 優異

Kat

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved our stay. The staff is friendly and helpful. The hotel is beautiful. We enjoyed the breakfast package and thought the breakfast was great. The other restaurants food left something to be desired for the price, but still good overall. The beach was clean and pristine. We easily booked all our excursions through the hotel and it made payments simple and applied to our room. A perfect getaway
於 2023 年 11 月住了 8 晚
Guest Services Team 於 2023年11月24日的回應
Mahalo for sharing your review of your recent trip with us. We're delighted to see that overall you enjoyed your stay and found the hotel and team members have met your expectations. We hope to welcome you back again soon!

10/10 優異

Richard

於 2023 年 11 月住了 7 晚
Guest Services Team 於 2023年12月18日的回應
Mahalo for your 5-star rating! We appreciate it!

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place is amazing, the breakfast buffet is delicious. We are a gluten free (celiac) family and the gluten free options were not that great (and in one case, not even GF even though it stated it was.) Just be aware if you have food restrictions. But the place is absolutely amazing.
於 2023 年 9 月住了 7 晚
Guest Services Team 於 2023年11月24日的回應
Mahalo for your feedback. We're glad overall you enjoyed your stay and will share your comments with our Food and Beverage team in order to improve our offerings

10/10 優異

Levi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Simply amazing
Guest Services Team 於 2023年11月20日的回應
Mahalo for your review! We are delighted to hear you found the resort to be amazing. We look forward to welcoming you back!

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 8 晚
Guest Services Team 於 2023年11月17日的回應
Mahalo for you 5-star rating. We appreciate it!

4/10 欠佳

Irene

不滿：住宿狀況
Old and to expensive. Staff at the Pool unfriendly and not helpful !!! Running for sunchairs > just a no go. Never ever would we book again! The staff at the reception and valet parking were absolutely friendly!!!
於 2023 年 11 月住了 6 晚
Guest Services Team 於 2023年11月14日的回應
Ensuring our guests enjoy their stay is our number one priority and we apologize that we fell short. We will share your feedback with the team to better service our customers in the future. Mahalo.

10/10 優異

Joshua

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is our 3rd stay here at the Hapuna. The hotel Manager Daniel went out of his way to accommodate us at the Meridian Restaurant. THANK YOU and Michael, and Linda Via for a memorable stay. Mahalo
於 2023 年 10 月住了 7 晚
Guest Services Team 於 2023年11月6日的回應
Mahalo for your review. We appreciate you recognizing the many team members who provided exceptional customer service to help deliver a great experience! We look forward to welcoming you back!

10/10 優異

Henry C

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful resort. Exquisite views and amazing design.
於 2023 年 10 月住了 4 晚
Guest Services Team 於 2023年11月11日的回應
Mahalo for your review! We are delighted to hear you found the hotel have met your expectations. We look forward to welcoming you back.

8/10 不錯

Bryant

讚好：整潔度、職員與服務和住宿狀況
Limited food options.
於 2023 年 7 月住了 5 晚
Guest Services Team 於 2023年10月31日的回應
Mahalo for your feedback. We're glad overall you enjoyed your stay and will share your comments with our Food and Beverage team in order to improve our offerings.

10/10 優異

Jean-Claude

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing and worth every penny
於 2023 年 10 月住了 6 晚
Guest Services Team 於 2023年10月31日的回應
Mahalo for joining us to experience everything the Mauna Kea Beach Hotel has to offer. We hope to have the pleasure of welcoming you back!

8/10 不錯

Michael J (Fargo)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The service from staff was exceptional. This started at check-in and included housekeeping. The room was also exceptional with a great view and extremely comfortable bed and linen. Truly enjoyed the availability of cold filtered water.
於 2023 年 10 月住了 7 晚
Guest Services Team 於 2023年10月31日的回應
We are glad to hear you had a wonderful time enjoying everything The Westin Hapuna Beach Resort has to offer. Should your travels bring you back to the Island of Hawai'i, we hope to have the pleasure of having you as our guest. Mahalo!

10/10 優異

Jennie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful Westin Stay
The hotel is beautiful. The whole family enjoyed spending time in the family pool and having the swim beach right there was amazing! The staff were friendly. The restaurants had great variety of delicious food.
於 2023 年 10 月住了 6 晚
Guest Services Team 於 2023年10月23日的回應
We are glad to hear you had a wonderful time enjoying everything The Westin Hapuna Beach Resort has to offer. Should your travels bring you back to the Island of Hawai'i, we hope to have the pleasure of having you as our guest. Mahalo!

6/10 一般

Vernon

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Limited dinning options. They have two signatures restaurants that are good. Everything else is subpar and overpriced.
於 2023 年 10 月住了 9 晚
Guest Services Team 於 2023年10月23日的回應
Mahalo for taking a moment to share your thoughts regarding your recent visit. We appreciate the feedback and will certainly explore the points you've raised so that we can improve our offerings.

10/10 優異

Megan

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
If you’re looking for a beach front property with big waves, this is it. Beautiful, newly renovated rooms, great food at the hotel restaurants. Breakfast buffet was delicious. Would definitely stay again.
於 2023 年 10 月住了 6 晚
Guest Services Team 於 2023年10月23日的回應
Mahalo for your review. With the mission not only to meet but exceed our guest's expectations, we are thrilled to hear you enjoyed your time here at the resort. We hope to welcome you back again soon.

10/10 優異

Jonathan

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
Guest Services Team 於 2023年10月23日的回應
Mahalo for your 10-star rating! We appreciate it!

10/10 優異

Chris

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel with close access to Hapuna Beach. All staff were very accommodating. Restaurants on site were excellent. Entire family (children and grandchildren) enjoyed our stay. We’ll be back.
於 2023 年 10 月住了 6 晚
Guest Services Team 於 2023年10月23日的回應
Mahalo for sharing your review of your recent trip with us. We're delighted to see that you and your family enjoyed your stay and found the hotel and team members have met your expectations. We hope to welcome you back again soon!

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a great time at the Westin Hapuna. The staff is friendly and welcoming and the service is first rate. Dining at Meridia was a great food experience coupled with a picturesque sunset.
於 2023 年 10 月住了 3 晚
Guest Services Team 於 2023年10月23日的回應
Mahalo for your review. With the mission not only to meet but exceed our guest's expectations, we are thrilled to hear you enjoyed your time here at the resort. We hope to welcome you back again soon.

10/10 優異

Linda (Edmonds)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a wonderful stay! Great place to relax and unwind. Stunning property & views, wonderful room, comfortable bed, food and all the interactions with the staff were great. Loved the walking trails. Definitely coming back!
Guest Services Team 於 2023年10月23日的回應
Mahalo for your review! We are glad to hear you had a wonderful time enjoying everything The Westin Hapuna Beach Resort has to offer. We look forward to welcoming you back.

10/10 優異

Charles

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property with helpful and courteous staff. We enjoyed the family pool and poolside food/drink service. Would suggest that the room service dinner menu include different choices every evening. We would stay here again.
於 2023 年 10 月住了 8 晚
Guest Services Team 於 2023年10月16日的回應
Mahalo for sharing your review of your recent trip with us. We're delighted to see that you enjoyed your stay and found the hotel and team members have met your expectations. We hope to welcome you back again soon!

6/10 一般

Erik (Holden)

讚好：職員與服務
於 2023 年 10 月住了 6 晚
Guest Services Team 於 2023年10月16日的回應
Mahalo for your 3-star rating! We appreciate it!