It is Bourbonais…. But no staff availability in lobby when need them… call but no answer… no black out curtains in room!!!! Glaring lights in room! I don’t know. Not my vibe. But no choice.
alpa
於 2025 年 6 月住了 1 晚
8/10
We had a solid experience here. Its a farily clean and comfortable room. Staff was friendly. Breakfast was above average for a hotel. There is alot of restuarants and shopping within a mile.
Scott
於 2025 年 6 月住了 1 晚
6/10
We stayed only one night as it was on a road trip. It was fine for that reason. Bathroom was clean and updated. There were large stains on the carpet. Breakfast was typical hotel continental.
Anne Elizabeth
於 2025 年 6 月住了 1 晚
2/10
Rooms was not cleaned
Fatima
於 2025 年 6 月住了 2 晚
2/10
The room was dirty, floor needed to be vacuumed and bathroom floor was dirty. I asked for it to be cleaned Saturday morning, twice, but not done or clean towels. No bar of hand soap. Other guests said their rooms were dirty too. Short staffed. One lady running breakfast and working front desk and getting cleaning staff their orders. Which were clearly not followed. Won’t stay there again when visiting family In Bourbonnais.
Melissa
於 2025 年 6 月住了 2 晚
4/10
Checking in was quick, staff was friendly, but the room itself is disgustingly
Katie
於 2025 年 6 月住了 1 晚
8/10
There was many many young baseball.players amd their families. Kids running up and down the halls, they were very unruly. Best Western didn't do anything to stop them, nor did their parents. Other than that, everything was good.
Carol
於 2025 年 6 月住了 1 晚
10/10
Excellent value!
Jim
於 2025 年 5 月住了 1 晚
8/10
My room was clean and the hotel was very accommodating for my accessibility needs.
Denise
於 2025 年 5 月住了 2 晚
10/10
Jeff
於 2025 年 5 月住了 1 晚
8/10
The staff and breakfast was great. An elevator was out of survive which was a little inconvenient. Ample parking. Lots of things nearby. Would stay here again
Donna
於 2025 年 5 月住了 1 晚
8/10
It was ok
Anthony
於 2025 年 5 月住了 1 晚
10/10
Cedric
於 2025 年 5 月住了 1 晚
8/10
Pamela
於 2025 年 5 月住了 2 晚
10/10
Lovely staff and clean hotel room, no complaints at all! Bravo to Best Western
Spencer
於 2025 年 5 月住了 1 晚
10/10
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Gaoxong
於 2025 年 5 月住了 1 晚
2/10
Jake
於 2025 年 4 月住了 2 晚
10/10
Jaqua
於 2025 年 4 月住了 2 晚
8/10
Everything was great! The reason I gave an overall rate of 4 is because the juice machine didn't work. Also, the pool wasn't available. My husband loves to swim.
Monica
於 2025 年 4 月住了 1 晚
6/10
Our room was not cleaned well. Bathtub had drainage issues.
Hiroko
於 2025 年 4 月住了 1 晚
8/10
The hotel itself is very large and comfortable. There is plenty of parking. The staff was great and helpful. It is a little bigger fitness center than its neighbor competitors which was nice. The only downside was that there were a few breakfast machines out of service and the eggs were not good (but that is pretty common from my experience).