「I was only here for 24 hours, I booked a trip for a concert and to visit one of my best friends here in the city. When we arrived, the room I had requested (family suite) was not available at check-in time however, the front desk and management by far exceeded my expectations in making the situation better. We were on a tight deadline to shower and get into the room quickly, so they were able to find us a room, and did some other things to go above and beyond great customer service!!!! From...
「I was only here for 24 hours, I booked a trip for a concert and to visit one of my best friends here in the city. When we arrived, the room I had requested (family suite) was not available at check-in time however, the front desk and management by far exceeded my expectations in making the situation better. We were on a tight deadline to shower and get into the room quickly, so they were able to find us a room, and did some other things to go above and beyond great customer service!!!! From...
Rachelle