Karaöz Hotel with Pool

"The outside kids pool was enjoyable. My daughter and her cousins had an amazing time inside. The water was a good depth & temperature - I believe it's heated. Great atmosphere and roller skate waiter service. Drinks, ice creams & snacks were on repeat! We never had to fight for sun beds either. There always seemed to be enough for us. We went in March so there wasn't a crazy amount of children around. Room service was okay. Not the best. Not a thorough clean of floors. Still sticky after a mop. One day they would come at 9, the next at 11. It was hard to get ready around their random schedules. Maybe work with a schedule for each floor to help us plan around. I loved the WhatsApp & Rixos app! There are multiple ways to contact staff for assistance and they usually arrive within good time. If I needed supplies, I would simply place an order through the app. I would however, suggest a much simpler option for guests who are much older. They may not be so familiar with downloading an app let alone navigating around it. It would be difficult for them to reserve ala carte restaurant and so forth. My mum is 60, and I didn't bother with showing her because it was a bit long winded. Turquoise - main buffet, bit boring. Not much flavourful food. Nicely presented but mostly bland. The drinks service is too slow. Please keep the waiters, but also create several areas where we can dispense drinks ourselves. That way it's the best of both worlds. Ala carte best for tasty food."

"A large modern hotel set in lovely grounds with indivual rooms around a large swimming pool. The rooms are modern and clean and comfortable especially the beds. The lighting in the rooms could be better for reading and no chairs provided other than some very deep sofas. Parking not a problem at the hotel. Quite a walk to any local restaurants and shops - most of which are closed out of season. Close to the beach. All the staff are very friendly and helpful. Breakfast in the hotel is very good."

"Beautiful beach, wonderful staff but barely second class facilities. The hotel is situated on a wonderful stretch of The Med but is one of those mega resorts with poor taste. Its rooms were tired, staff were barely keeping up with requests and looked unhappy. Food was plenty but of mediocre quality given the sophistication of Turkish cuisine. It needs a major management overhaul or will only appeal to the package holiday makers who seem to only enjoy excess with no taste. "