露台/庭院

福朋喜來登基洛納機場酒店的評價

3 out of 5
福朋喜來登基洛納機場酒店
5505 Airport Way, Kelowna, BC

評價

9.2

卓越

10 分評分,優異;1004 則評價中有 681 則" "
8 分評分,不錯;1004 則評價中有 222 則" "
6 分評分,一般;1004 則評價中有 52 則" "
4 分評分,欠佳;1004 則評價中有 27 則" "
2 分評分,很差;1004 則評價中有 22 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

HSIU chuan

於 2023 年 10 月住了 1 晚
Chance B. 於 2023年11月6日的回應
Dear HSIU chuan, Thank you for taking the time to share your 5/5 review of our property! We sincerely appreciate your positive feedback and we hope to welcome you again soon. Kind regards,

8/10 不錯

Chin lin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 14 晚
Ryan 於 2021年10月3日的回應
Dear Chin Lin, Thank you for staying with us and for taking the time to give us such a generous review! We hope you decide to stay with us again in the near future! Thank you again.

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nearly airport, walked 10 minutes from airport to hotel. The room is clean. The staffs are friendly and helpful.
於 2019 年 9 月住了 5 晚
Ashley 於 2019年9月14日的回應
Thank you for taking the time to review your recent stay with us. I am so glad to hear that you enjoyed your time with us and experienced the wonderful staff we have on our team. We hope to be able to welcome you back to Kelowna again soon.

10/10 優異

Andy

商務旅客
讚好:設施服務和住宿狀況
It's very close to the airport. They have a shuttle that will pick you up curbside. Very clean. Wonderful little hotel.
於 2024 年 5 月住了 1 晚
Anuj 於 2024年5月4日的回應
Hi Andy,Thank you for staying with us and sharing your feedback. We are glad to know that you enjoyed your stay. We look forward to welcoming you back.Regards,

10/10 優異

Yvan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this hotel
於 2024 年 4 月住了 1 晚
Anuj 於 2024年5月4日的回應
Hi Yvan,Thank you for staying with us and sharing your feedback. We are glad to know that you enjoyed your stay. We look forward to welcoming you back.Regards,

8/10 不錯

Brad

讚好:整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Anuj 於 2024年5月4日的回應
Hi Brad,Thank you for staying with us and sharing your feedback. We are glad to know that you enjoyed your stay. We look forward to welcoming you back.Regards,

8/10 不錯

Christina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like this hotel because its close to airport and UBCO. it has a good restaurant as well
於 2024 年 4 月住了 1 晚
Neha 於 2024年4月29日的回應
Hi Christina,Thanks, for your sharing your valuable experience at our property. We do appreciate your time.Looking forward to welcome you againWarm Regards,

10/10 優異

Frank

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Are round property could be improved- especially for dogs
於 2024 年 4 月住了 1 晚
Neha 於 2024年4月25日的回應
Hi Frank, Thank you for your recent stay with us and for taking the time to share your feedback.As your concern, regarding the area for the pets where you can take them on walk like parks. We will take this into consideration, As, we always ensuring a comfortable and memorable stay for both you and your furry friends a top priority for us. We look forward to welcoming you and your four-legged companion back in the future.Warm Regards,

10/10 優異

Patrick

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always convenient location from Airport with amenities nearby. Clean rooms and well organized
於 2024 年 4 月住了 2 晚
Neha 於 2024年4月25日的回應
Hi Patrick, Thank you for staying with us and rating us 5/5 on Expedia.com. We are glad to know that you enjoyed your stay. We look forward to welcoming you back soon. Regards,

10/10 優異

Mark

讚好:整潔度
於 2024 年 4 月住了 1 晚
Anuj 於 2024年4月22日的回應
Hi Mark,Thank you for staying with us and rating us 5/5 on Expedia.com. We are glad to know that you enjoyed your stay. We look forward to welcoming you back soon.Regards,

10/10 優異

Veronika

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful
於 2024 年 4 月住了 1 晚
Stacy Thacyk - Front Office Manager 於 2024年4月16日的回應
Dear Veronika,Thank you for staying with us and for the excellent review. We enjoyed having you as our guest at Four Points by Sheraton Kelowna Airport. It is always great to learn that a guest has thoroughly enjoyed their time with us. We work hard to provide outstanding service; therefore, we appreciate you letting us know we are doing just that. We enjoyed hosting your visit and look forward to welcoming you again soon.

10/10 優異

Vikki

於 2024 年 4 月住了 1 晚

10/10 優異

smiljana mary

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely staff, comfy bed. TV was a bit of a challenge. Couldn't get the caption to disappear. Difficulty changing channels. Otherwise the room was clean and comfortable
於 2024 年 4 月住了 1 晚
Harman 於 2024年4月14日的回應
Dear Smiljana Mary, We greatly appreciate your presence as our guest and your generous praise of our hospitality. It brings us joy to hear about the outstanding and attentive care our team members deliver. It's the dedication of our staff that sets our hotel apart, and we value your feedback immensely. We eagerly anticipate the opportunity to welcome you back to the Four Points by Sheraton Kelowna Airport.

10/10 優異

Paul

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Great hotel and restaurant.
於 2024 年 4 月住了 1 晚
Harman 於 2024年4月14日的回應
Dear Paul, Thank you for your fantastic review. We were delighted to learn that you had a generally positive experience during your recent visit, and we're grateful for your remarks about our hotel's convenient proximity to the airport. Your feedback will be passed on to our team, and we eagerly anticipate the opportunity to welcome you back for another stay in the future.

10/10 優異

Christine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location for early flights out
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年4月9日的回應
Dear Christine,We are delighted that you enjoyed your recent stay with us, as reflected in your 5/5 rating. Your satisfaction is our top priority, and we are grateful for your feedback. We look forward to having the opportunity to welcome you back in the future.

10/10 優異

Nadine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 4 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年4月9日的回應
Dear Nadine, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Four Points by Sheraton Kelowna Airport. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

4/10 欠佳

Breanna

家人同遊
讚好:住宿狀況
不滿:整潔度和職員與服務
There were questionable toys left in our room when we showed up, I booked this hotel for the slide at the pool for my child and the front desk told us the slide hasn’t been open for a year. Also when asked about hooking up my sons PlayStation to the tv we were told new tvs are in the budget for next year. Nothing was done for the unsatisfactory stay of 250$
於 2024 年 4 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年4月9日的回應
Dear Breanna,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. On behalf of the hotel, please accept my apologies for the dissatisfaction you experienced during your visit. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your housekeeping concerns have been shared with our housekeeping leaders to ensure this is an isolated incident. The waterside has been closed since 2020 and we would like apologize for the disappointment this caused during your stay. We will take proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.

10/10 優異

HARALD

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful stay. Great pool and hot tub. Very convenient for airport shuttle. Very friendly front desk.
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年4月9日的回應
Dear Harald,Thank you for being our guest and for the kind remarks about our hospitality. It's a pleasure to read about the excellent and attentive service provided by our associates. It is truly our staff that makes our hotel stand out. We appreciate your feedback and look forward to hosting you again at the Four Points by Sheraton Kelowna Airport.

10/10 優異

Mary

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年4月9日的回應
Dear Mary,Thank you for staying with us and for the excellent review. We enjoyed having you as our guest at Four Points by Sheraton Kelowna Airport. It is always great to learn that a guest has thoroughly enjoyed their time with us. We work hard to provide outstanding service; therefore, we appreciate you letting us know we are doing just that. We enjoyed hosting your visit and look forward to welcoming you again soon.

10/10 優異

Tara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. We stayed there before we flew to Mexico. Left our truck at the hotel in their secure parking area while we were away. Very happy with our stay and found the parking very convenient and affordable. Airport shuttle was also great before and after our trip. We will definitely return.
於 2024 年 1 月住了 1 晚
Manisha Saroj 於 2024年4月3日的回應
Hello Tara Thank you so much for your glowing review! We're delighted to hear that you enjoyed your stay with us and found our location convenient for your travels to Mexico. Ensuring the security and convenience of our guests' vehicles is a top priority, so we're thrilled to hear that our parking facilities met your expectations. It's fantastic to know that you found our airport shuttle service to be reliable and convenient as well. We look forward to welcoming you back on your next trip and continuing to provide you with excellent service. Safe travels until then!

10/10 優異

Dirk

讚好:住宿狀況
Very convenient to the airport
於 2024 年 3 月住了 1 晚
Manisha Saroj 於 2024年4月3日的回應
Dear Dirk On behalf of the entire hotel team, I want to thank you for taking the time to leave us a review.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Rae-Ann

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Manisha Saroj 於 2024年4月3日的回應
Hello rae- ann On behalf of the entire hotel team, I want to thank you for taking the time to leave us a review.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Maureen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay, convenient airport shuttle, nice size room, clean, great onsite restaurant, lovely staff.
於 2024 年 3 月住了 1 晚
Manisha Saroj 於 2024年4月3日的回應
Dear Maureen Thank you so much for sharing your feedback with us. We greatly appreciate your time and effort in leaving a review.If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to reach out. We're always here to ensure that your future visits are even more enjoyable.We hope to have the pleasure of welcoming you back soon.

10/10 優異

Karen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Manisha Saroj 於 2024年4月3日的回應
Dear Karen Thank you so much for sharing your feedback with us. We greatly appreciate your time and effort in leaving a review.If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to reach out. We're always here to ensure that your future visits are even more enjoyable.We hope to have the pleasure of welcoming you back soon.

6/10 一般

Daniel

商務旅客
讚好:職員與服務和住宿狀況
不滿:整潔度
Check in lady very good The rest of my stay wasn't the best Stay downtown next time
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月28日的回應
Dear Daniel,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. On behalf of the hotel, please accept my apologies for the dissatisfaction you experienced during your visit. Should you have any suggestions for improvement, please feel free to share. We look forward to hearing from you.

10/10 優異

Tracey

讚好:整潔度、職員與服務和住宿狀況
Excellent spot close to the airport.
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月28日的回應
Dear Tracey,Thank you for your wonderful review. We were so happy to hear that you had an overall positive experience on your last visit and we appreciate your comments regarding our hotels convenient airport location. We will share your feedback with our team and we look forward to you staying with us again in the future.

8/10 不錯

Chaseton

Good
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月28日的回應
Dear Chaseton,We appreciate your choice to stay with us and for sharing your thoughts through a 4/5 rating. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

10/10 優異

Katherine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Over all satisfaction
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月26日的回應
Dear Katherine,Thank you so much for your great rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

10/10 優異

Kathryn

於 2024 年 3 月住了 1 晚
Harman 於 2024年4月14日的回應
Hello Kathryn, Thank you for your fantastic review. We were delighted to learn that you had a generally positive experience during your recent visit, and we're grateful for your remarks about our hotel's convenient proximity to the airport. Your feedback will be passed on to our team, and we eagerly anticipate the opportunity to welcome you back for another stay in the future.

10/10 優異

Marilyn Mary

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月23日的回應
Dear Marilyn Mary,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

10/10 優異

Margaret

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is convenient to Airport. Good food. And has other amenities near by.
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月23日的回應
Thank you for staying with us and for the excellent review. We enjoyed having you as our guest at Four Points by Sheraton Kelowna Airport. It is always great to learn that a guest has thoroughly enjoyed their time with us. We work hard to provide outstanding service; therefore, we appreciate you letting us know we are doing just that. We enjoyed hosting your visit and look forward to welcoming you again soon.

10/10 優異

LISA

於 2024 年 2 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月26日的回應
Dear Lisa,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 優異

gord

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月23日的回應
Dear Gord,Thank you for staying with us and for the excellent review. We enjoyed having you as our guest at Four Points by Sheraton Kelowna Airport. It is always great to learn that a guest has thoroughly enjoyed their time with us. We work hard to provide outstanding service; therefore, we appreciate you letting us know we are doing just that. We enjoyed hosting your visit and look forward to welcoming you again soon.

8/10 不錯

Amanda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the close easy option to the airport The breakfast included was waisted on us as we had to leave so early in the morning. I know other hotels offer a breakfast box for early morning departures, a muffin a piece of fruit a juice box- simple yet helpful. Room was great size and clean and comfortable.
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月26日的回應
Dear Amanda,We are so glad you enjoyed your stay. It is wonderful to know that you found our rooms clean and comfortable. Your review and recommendation are welcomed and appreciated. We have a wonderful restaurant that serves breakfast daily from 6:30am-11:00am a la carte and we also offer a few breakfast offerings in our gift shop for convenience, including muffins, cereal and oatmeal. Thank you for staying with us and for your time in reviewing our hotel.

10/10 優異

John

家人同遊
讚好:整潔度和職員與服務
Hotel was fine and right across the highway to the airport which was nice.. was given probably the only room that the view consisted of the back of some sort of gate on 2 nd floor.. but over all good hotel
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月26日的回應
Dear John,Thank you for providing us with your valuable feedback. We’re disappointed to hear that your guestroom did not fully meet your expectations. Please let us know the next time you are visiting so that we can ensure you have a a room on a higher floor with a better view. We hope you give us another chance soon, so we can share aneven more positive experience.

10/10 優異

Shaun (Ladysmith)

讚好:整潔度、職員與服務和住宿狀況
It’s good
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月19日的回應
Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

8/10 不錯

Jane

讚好:職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Harman 於 2024年3月15日的回應
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work.

10/10 優異

John

Visit was amazing!
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月23日的回應
Dear John,Hello! Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Four Points by Sheraton Kelowna Airport. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 優異

Brock

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Great location for Airport Convenience
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月11日的回應
Dear Brock,Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.

4/10 欠佳

Joanna

讚好:職員與服務
不滿:整潔度和住宿狀況
Not great. Really expensive given the rundown nature of the room.
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月11日的回應
Dear Joanna, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. On behalf of the hotel, please accept my apologies for the dissatisfaction you experienced during your visit. We have some beautiful brand new rooms that just opened up earlier. These are called our Premium guestrooms rooms. We hope the next time you visit you give our new rooms a change to WOW you!

10/10 優異

David

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have stayed here many times, the value and quality remain excellent.
於 2024 年 3 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年3月11日的回應
Hello David! Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Four Points by Sheraton Kelowna Airport. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 優異

Amber

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location is superb and has quite a few options for food within walking distance, whether it’s take out, coffee, or groceries. Absolute must-stay for those late night/early morning flights. Staff are lovely and informative, and the rooms are always clean and comfortable.
於 2024 年 3 月住了 1 晚
Harman 於 2024年3月12日的回應
On behalf of the entire hotel team, I want to thank you for providing positive satisfaction rating on your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most- you!We take pride in our number one priority of providing the highest level of hospitality services to our valued guests.Your feedback has been shared with our team and the management as a way of celebrating our achievements and rooms for improvement.Once again, I appreciate you taking the time to share your feedback.

6/10 一般

Terry

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room i was in 231, was above the restaurant. The restaurant exhaust fan was directly in front of the window. The smell in the room was not very pleasant, as well as the noise. Stay in rooms facing south.
於 2024 年 3 月住了 1 晚
Fahim H. 於 2024年3月6日的回應
Dear Terry, Your feedbacks on the most recent stay experience was not reassuring and we apologize for not being able to meet your complete satisfactions. We appreciate feedbacks from our guests such as yourself to help us improve our service and rest assured we have shared it with our leadership team to ensure the necessary steps are taken to prevent any such things from occurring again in the future.We wish to welcome you back when travel brings you back in the area.Sincerely, Fahim H. ShovonAssistant Front Office ManagerFour Points by Sheraton Kelowna Airport

8/10 不錯

Daniel

讚好:整潔度、職員與服務和住宿狀況
Good location!
於 2024 年 2 月住了 1 晚
Fahim H. 於 2024年3月6日的回應
Dear Daniel,On behalf of the entire hotel team, I want to thank you for providing positive satisfaction rating on your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most- you!We take pride in our number one priority of providing the highest level of hospitality services to our valued guests.Your feedback has been shared with our team and the management as a way of celebrating our achievements and room for improvement.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon when travel brings you back our way.Yours in hospitality,Fahim H. ShovonAssistant Front Office ManagerFour Points by Sheraton Kelowna Airport

10/10 優異

Kathryn

讚好:職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Fahim H. 於 2024年3月6日的回應
Dear Kathryn,On behalf of the entire hotel team, I want to thank you for providing positive satisfaction rating on your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most- you!We take pride in our number one priority of providing the highest level of hospitality services to our valued guests.Your feedback has been shared with our team and the management as a way of celebrating our achievements and room for improvement.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon when travel brings you back our way.Yours in hospitality,Fahim H. ShovonAssistant Front Office ManagerFour Points by Sheraton Kelowna Airport

10/10 優異

Jennifer van

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and property
於 2024 年 2 月住了 1 晚
Fahim H. 於 2024年3月6日的回應
Dear Jennifer vanOn behalf of the entire hotel team, I want to thank you for providing positive satisfaction rating on your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most- you!We take pride in our number one priority of providing the highest level of hospitality services to our valued guests.Your feedback has been shared with our team and the management as a way of celebrating our achievements and room for improvement.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon when travel brings you back our way.Yours in hospitality,Fahim H. ShovonAssistant Front Office ManagerFour Points by Sheraton Kelowna Airport

10/10 優異

Andree

伴侶同遊
Nice hotel & convenient access to the Kelowna airport.
於 2024 年 2 月住了 1 晚
Fahim H. 於 2024年3月6日的回應
Dear AndreeOn behalf of the entire hotel team, I want to thank you for providing positive satisfaction rating on your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most- you!We take pride in our number one priority of providing the highest level of hospitality services to our valued guests.Your feedback has been shared with our team and the management as a way of celebrating our achievements and room for improvement.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon when travel brings you back our way.Yours in hospitality,Fahim H. ShovonAssistant Front Office ManagerFour Points by Sheraton Kelowna Airport

10/10 優異

Tracy (KELOWNA)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Fahim H. 於 2024年3月6日的回應
Dear Tracy,On behalf of the entire hotel team, I want to thank you for providing positive satisfaction rating on your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most- you!We take pride in our number one priority of providing the highest level of hospitality services to our valued guests.Your feedback has been shared with our team and the management as a way of celebrating our achievements and room for improvement.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon when travel brings you back our way.Yours in hospitality,Fahim H. ShovonAssistant Front Office ManagerFour Points by Sheraton Kelowna Airport

10/10 優異

Stephanie

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Friendly staff and amazing view of mountains. Lots of places to eat nearby and free shuttle service!
於 2024 年 2 月住了 3 晚
Fahim H. 於 2024年2月25日的回應
Dear Stephanie,On behalf of the entire hotel team, I want to thank you for providing full satisfaction rating on your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most- you!We take pride in our number one priority of providing the highest level of hospitality services to our valued guests.Your feedback has been shared with our team and the management as a way of celebrating our achievements and room for improvement.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon when travel brings you back our way.Yours in hospitality,Fahim H. ShovonAssistant Front Office ManagerFour Points by Sheraton Kelowna Airport

10/10 優異

Dan

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Across the highway from Kelowna airport with regular shuttle service. Very clean. Quiet rooms. Ling term parking available for $.
於 2024 年 2 月住了 1 晚
Stacy Thacyk, Front Office Manager 於 2024年2月21日的回應
Dear Dan,Thank you for your wonderful review. We were so happy to hear that you had an overall positive experience on your last visit and we appreciate your comments regarding our hotels convenient airport location, quiet guest rooms and our shuttle service. We will share your feedback with our team and we look forward to you staying with us again in the future.