大堂

西耶斯塔套房渡假村的評價

2 out of 5
西耶斯塔套房渡假村
3152 Lakeshore Road, Kelowna, BC

評價

9.0

卓越

10 分評分,優異;573 則評價中有 307 則" "
8 分評分,不錯;573 則評價中有 212 則" "
6 分評分,一般;573 則評價中有 40 則" "
4 分評分,欠佳;573 則評價中有 10 則" "
2 分評分,很差;573 則評價中有 4 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

WEI HSIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
適合自駕中途休息的住宿 附近機能優渥 超市 速食俱全 雖然稍有歷史感但是整體保養很不錯
於 2019 年 9 月住了 1 晚
Lee 於 2019年9月24日的回應
Thanks for the review regarding your recent stay at Siesta Suites. We are happy that you enjoyed the hotel and amenities and we would love to welcome you back during your next visit to Kelowna. Thank you.

10/10 優異

Un Wa

近OC,對面就是超市,很方便
於 2018 年 8 月住了 3 晚
FD 於 2018年9月16日的回應
Thank you very much.

8/10 不錯

KWOK CHOI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 2 晚
FD 於 2018年7月18日的回應
Thank you!

8/10 不錯

KWOK CHOI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚
FD 於 2018年8月7日的回應
Thank you for your recent stay with us and for your review.

10/10 優異

YUN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 3 晚
FD 於 2018年7月18日的回應
Thank you!

10/10 優異

MING SHAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
物超所值
對面就是超商,購物很方便
於 2017 年 11 月住了 1 晚
We appreciate your feedback and thank you for staying with us.

10/10 優異

CHEN CHIA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
櫃台服務人員態度很好、房間有煮飯設備,可以稍微節省國外高昂的餐費
於 2017 年 6 月住了 2 晚
Thank you for writing a review, I am glad you enjoyed your stay at the Siesta Suites. Julia Front Desk Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

Prem

多人同遊
不滿:設施服務和住宿狀況
Didn’t feel like hotel in any way…. So old and small rooms…Feels like some old home basement. Don’t book if want some good hotel experience.
於 2024 年 5 月住了 1 晚
Siesta Suites Team 於 2024年5月22日的回應
Hello Prem,Thank you for taking time to share your experience. We are very sorry to see that you did not enjoy your stay, but your feedback is appreciated.Warm regards,

10/10 優異

Sinfor

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Siesta Suites Team 於 2024年5月21日的回應
His Sinfor,Thank you so much for the excellent rating! We are thrilled to see that you enjoyed your stay. We hope to see you again!Warm Regards,

10/10 優異

Ian

於 2024 年 4 月住了 1 晚
Siesta Suites Team 於 2024年5月21日的回應
Hello Ian,Thank you very much for the excellent rating! We are so happy to see that you enjoyed your stay. We hope to see you again!Warm Regards,

10/10 優異

Bexie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay and will definitely stay again.
於 2024 年 5 月住了 3 晚
Siesta Suites Team 於 2024年5月16日的回應
Hi Bexie!Thank you! We are so glad to see that you enjoyed your stay so much and look forward to seeing you again!Warm regards,

10/10 優異

Eryn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to pretty much everything within walking distance.
於 2024 年 4 月住了 2 晚
Siesta Suites Team 於 2024年5月1日的回應
Hi Eryn,Thank you so much for the 5/5 rating! And for highlighting that the location made such a difference for you! We hope to see you again!

10/10 優異

Carrie

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a wonderfully set up suite. Very clean. Bed and pillows were comfortable as was the couch. Was only there for one night due to a medical appointment but would definitely stay again and try to enjoy the lovely green area behind the bedroom where there were loungers and a BBQ. Staff very polite and helpful. Enjoyed the Hot Tub and Sauna and if I had more time the pool would have been great as well.
於 2024 年 4 月住了 1 晚
Siesta Suites Team 於 2024年5月1日的回應
Hi Carrie,Thank you so much for taking some time to write about your stay here! We are always thrilled to see that anyone raveling for a medical appointment also has a chance to relax while you are here. I will certainly pass on to the team as well that you found the service courteous and helpful! We do hope to see you again!

10/10 優異

Daqiang

於 2024 年 4 月住了 3 晚
Siesta Suites Team 於 2024年5月18日的回應
Hello Daqiang,Thank you for the excellent rating! Glad to see you very much enjoyed your stay here. We hope to see you again!Warm Regards,

10/10 優異

Manjot

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 2 月住了 1 晚
Siesta Suites Team 於 2024年5月1日的回應
Hi Manjot! Thank you very much for the excellent rating! Glad you enjoyed your stay so much! We hope to see you again!Warm Regards,

6/10 一般

Angela

讚好:整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed my stay. The staff were all friendly and very helpful. I loved being able to walk anywhere. I loved the cleanliness of my unit. What I did NOT like, was the cold water in the pool. eek. I did not enjoy the smokers. They are supposed to smoke away from the rooms, but if your smoking by your car, then the smoke travels into the rooms. ALSO I thought the economy room was 116. INCLUDING taxes. But I was charged 116. PLUS tax. who is going to refund me 76.00 Expedia or Siesta.
於 2024 年 4 月住了 4 晚
Siesta Suites Team 於 2024年4月25日的回應
Hello Angela,Thank you for the review. I am sorry to hear that you did not enjoy the pool temperature, which is maintained at 80F and regularly monitored throughout the day.I am sorry, too that you did not feel you could alert our staff to guests smoking away from the designated smoking area. We do let people know where the designated smoking area is and our staff are on hand 24/7 to address any concerns, including anyone smoking outside those areas. Regarding your rate, we do take any potential overcharging seriously so I have thoroughly checked your reservation details.The rate and after-tax total charged are the same rate and after-tax total that would have been confirmed to you by Expedia when you made your reservation. That rate was also at a 9% discount from the normal online rate.At check-in, your before-tax nightly rate is also noted on your guest registration form. We also authorized your credit card for the after-tax total and an additional 100 in case of any incidentals. I checked the check-in and check-out receipts showing the amount authorized by you at check-in reflects the after-tax total + 100.We are confident that you were charged the rate that you booked, confirmed by Expedia and authorized at check in.Thank you again for your feedback.Warm Regards,

10/10 優異

Tracy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Siesta Suites Kelowna are ideally located walking distance to Gryo beach, grocery stores, and restaurants. Their efficiency rooms are spacious, very clean and well accommodated. The staff is incredibly friendly and helpful. Our group also likes the pool, hot tub and sauna facilities. Will definitely stay here again when in Kelowna.
於 2024 年 4 月住了 5 晚
Siesta Suites Team 於 2024年4月24日的回應
Hello Tracy,Thank you for the great review! Glad to see you enjoyed so many aspects of staying here at the Siesta Suites, and we are especially happy to see you enjoyed excellent service, which we will be sure to pass on to the team! We can't wait to see you again!Warm Regards,

8/10 不錯

Hans

讚好:整潔度、職員與服務和住宿狀況
Excellent value for money.
於 2024 年 4 月住了 2 晚
Siesta Suites Team 於 2024年4月24日的回應
Hi Hans,Thank you very much for the review! Glad to see you enjoyed your stay here.Warm regards,

8/10 不錯

Thomas

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Good value. Clean and quiet
於 2024 年 4 月住了 2 晚
Siesta Suites Team 於 2024年4月23日的回應
Hello Thomas,Thank you for the great review! Glad to see you enjoyed a clean and quiet experience! We hope to see you again!Warm Regards,

10/10 優異

Harveen

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very helpful staff, didn't know they have a full kitchen with utensils.
於 2024 年 4 月住了 2 晚
Siesta Suites Team 於 2024年4月23日的回應
Hello Harveen,Thank you for the excellent review! Glad to see you were pleasantly surprised with a well-equipped room! We hope to see you again!Warm Regards,

10/10 優異

Mary

讚好:住宿狀況
於 2024 年 4 月住了 1 晚
Siesta Suites Team 於 2024年4月20日的回應
Hello Mary!Thank you for the excellent rating! We are happy to see you were quite satisfied with your stay here. We hope to see you again!Warm Regards

6/10 一般

Brian

家人同遊
The experience was average but it close to the hospital where our Dad was having major heart surgery.
於 2024 年 4 月住了 1 晚
Siesta Suites Team 於 2024年4月12日的回應
Hello Brian,Thank you for taking the time to leave a review of your stay. I am sorry to hear that it was only an "average" stay for you, but your feedback is appreciated so that we can continually strive to improve experiences here.Warm Regards,

8/10 不錯

David (Blind Bay)

伴侶同遊
The location is great. The hotel itself is dated and in need of a make over
於 2024 年 4 月住了 2 晚
Siesta Suites Team 於 2024年4月12日的回應
Hello David,Thank you for the review! Glad to see that you were happy with your stay here, and especially enjoyed our location. Your feedback is appreciated. We hope to see you again!Warm regards,

10/10 優異

Annie

讚好:整潔度和住宿狀況
Love the old hotels with spacious rooms and kitchenette that don’t cost an arm and leg. Pipes were a bit noisy, hotel is dated but good value for price
於 2024 年 4 月住了 2 晚
Siesta Suites Team 於 2024年4月12日的回應
Hello Annie,Thank you for the review! Glad to see that you enjoyed a comfortable room size and amenities with great value. Thank you for your feedback about noises, which help us to locate and address any issues. We hope to see you again!Warm regards,

8/10 不錯

Patti

讚好:整潔度、職員與服務和住宿狀況
Good motel
於 2024 年 4 月住了 2 晚
Siesta Suites Team 於 2024年4月12日的回應
Hello Patti,Thank you for the review! Glad to see that you were happy with your stay here. We hope to see you again!Warm regards,

10/10 優異

Nicole

於 2024 年 3 月住了 3 晚
Siesta Suites Team 於 2024年4月23日的回應
Hello Nicole,Thank you for the excellent rating! Glad to see you thoroughly enjoyed your stay! We hope to see you again!Warm Regards,

6/10 一般

Candace

家人同遊
讚好:職員與服務
The staff were very friendly and accomodating. Rooms were clean, however the rooms are stuffy, with an odor, and lack airflow, bathroom fans didnt work in removing humidity. First room smelled of smoke, the front desk provided us with a new room. We were very grateful for that. As the second room did not have a smoke odour
於 2024 年 3 月住了 3 晚
Siesta Suites Team 於 2024年4月2日的回應
Hello Candace,Thank you for taking the time to leave a review of your recent stay. Glad to see that we were able to find a solution for your issue. We will certainly take your feedback into account, though, to improve guest experiences here. Thank you again!Warm Regards,

10/10 優異

Ayush (surrey)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was great stay and Mr Mitesh was very helpful receptionist!!
於 2024 年 3 月住了 2 晚
Siesta Suites Team 於 2024年4月2日的回應
Hello Ayush,Thank you for the excellent review! It is always great to see exceptional staff get a special mention so I will be sure to pass that along! We hope to see you again!Warm Regards,

8/10 不錯

Monika

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really great place to spend vacations. Loved our stay here
於 2024 年 3 月住了 2 晚
Siesta Suites Team 於 2024年4月2日的回應
Hello Monika,Thank you for the review! Glad to see you enjoyed your vacation here! We hope to see you again!Warm Regards,

8/10 不錯

martin

讚好:整潔度、職員與服務和住宿狀況
Descent place to stay
於 2024 年 3 月住了 2 晚
Siesta Suites Team 於 2024年4月2日的回應
Hello Martin,Thank you for the review! Glad to see you enjoyed your stay here. We hope to see you again!Warm Regards,

8/10 不錯

Krisztian

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Siesta Suites Team 於 2024年3月26日的回應
Hello Krisztian,Thank you for the rating! We hope to see you again!Warm Regards,

8/10 不錯

Madeline

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay! Nothing fancy but very clean, friendly staff, good price, and good location. Has a nice pool and hot tub, and has lots of shopping options in the area (grocery store, liquor store, etc.).
於 2024 年 3 月住了 2 晚
Siesta Suites Team 於 2024年3月22日的回應
Hello Madeline,Thank you for the review! So great to see that so many aspects of the Siesta Suites made for an excellent stay. We hope to see you again!Warm regards,

10/10 優異

joyce

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was very clean
於 2024 年 3 月住了 1 晚
Siesta Suites Team 於 2024年3月12日的回應
Hi Joyce,Thank you very much for the excellent 5/5 rating! We are so happy to see you enjoyed a very clean room for your stay We hope to see you again!

8/10 不錯

Maya

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great older motel. Pool is nice and big. Room is great with full kitchen and seperate bedroom. Only complaint wouldbe that the plumbing is pretty loud.
於 2024 年 3 月住了 2 晚
Siesta Suites Team 於 2024年3月12日的回應
Hello Maya,Thank you for taking time to provide a review of your recent stay. We are glad to see you enjoyed your stay and appreciate the very useful feedback about a plumbing noise, which we are addressing as quickly as possible. We hope to see you again!Warm regards,

6/10 一般

Michael

不滿:職員與服務、設施服務和住宿狀況
Constant loud humming, window above kitchen, heater under curtains blows curtains up in the air? microwave shining bright light into room non stop. Rude checkout staff
於 2024 年 2 月住了 1 晚
Siesta Suites Team 於 2024年2月21日的回應
Hello Michael,Thank you for taking time to let us know about your stay. Your notes help us to pinpoint anywhere we can improve the experience for our guests. If you are traveling back to Kelowna again, we hope we can give you the great experience that our guests are accustomed to.Warm Regards,

8/10 不錯

emily (Nelson)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Siesta Suites team 於 2024年2月21日的回應
Hello Emily,Thank you for leaving a rating for your recent stay with us. Glad to see you enjoyed it here. We hope to see you again soon!Warm Regards,

10/10 優異

Christina Marie

商務旅客, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Simple, clean hotel with lots of restaurants and shopping within easy walking distance.
於 2024 年 2 月住了 2 晚
Siesta Suites Team 於 2024年2月21日的回應
Hello Christina Marie,Thank you very much for the excellent rating and review! So glad to see you enjoyed a clean room and our convenient location! We hope to see you again!Warm regards,

10/10 優異

Heather

於 2024 年 2 月住了 1 晚
Siesta Suites Team 於 2024年3月20日的回應
Hello Heather!Thank you so much for the 5/5 rating! Glad to see that you had such a good experience here. We hope to see you again!Warm Regards

10/10 優異

Colleen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Just what we needed!
Great motel with all the amenities. Good location close to restaurants and grocery stores. Older but with some updates. The only thing I would suggest is maybe mounting the tv on the wall in the main room of our deluxe suite, and possibly put a second tv in the separate bedroom. Will stay again.
於 2024 年 2 月住了 2 晚
Siesta Suites Team 於 2024年2月17日的回應
Hello Colleen,Thank you for the excellent rating and great feedback! We are so glad to hear you enjoyed the location and noticed our continuous improvements. We will definitely take note of your recommendation and we also look forward to seeing you again!Warm Regards,

8/10 不錯

Paula

讚好:整潔度、職員與服務和住宿狀況
The bed were very comfortable and the staff were very pleasant
於 2024 年 2 月住了 1 晚
Siesta Suites Team 於 2024年2月16日的回應
Hi Paula!Thank you for the great review! So glad to hear you enjoyed a comfortable room and received excellent service. We hope to see you again!Warm regards,

8/10 不錯

Kari (Campbell River)

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
we loved our stay with Siesta Suites everything was great
於 2024 年 2 月住了 2 晚
Siesta Suites Team 於 2024年2月15日的回應
Hello again Kari!Thank you for another great review! We are happy to know you loved your stay. We hope to see you again! Warm Regards,

8/10 不錯

Ahmed

讚好:整潔度和職員與服務
於 2024 年 2 月住了 1 晚
Siesta Suites Team 於 2024年2月15日的回應
Hello Ahmed,Thank you for the rating! We are glad to see that you enjoyed your stay. We hope to see you again! Warm Regards,

8/10 不錯

Kari (Campbell River)

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was pleased with the size of the rooms , it was a good stay
於 2024 年 2 月住了 1 晚
Siesta Suites Team 於 2024年2月15日的回應
Hello Kari,Thank you for the great review! We are glad to see that you enjoyed your stay, especially the room size. We hope to see you again! Warm Regards,

6/10 一般

Philip

於 2024 年 2 月住了 2 晚
Siesta Suites Team 於 2024年3月20日的回應
Hello Phillip,Thank you for providing a rating for your stay. It seems you saw room for improvement, and we appreciate any feedback to improve guest experiences.Warm Regards,

10/10 優異

Tanya

於 2024 年 2 月住了 3 晚
Siesta Suites Team 於 2024年3月20日的回應
Hello Tanya,Thank you for he excellent 5/5 rating! So glad to see that you enjoyed your stay here. We hope to see you again!Warm Regards,

6/10 一般

brandi (Dawson Creek)

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 1 晚
Siesta Suites Team 於 2024年2月3日的回應
Hello Brandi,Thank you for taking the time to provide a rating for your recent stay. I see you felt the stay could have been better. For your next stay in Kelowna, please feel free to message, email or call and we would be happy to hear how we can improve the experience for you. Warm regards,

10/10 優異

Eric

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Siesta Suites Team 於 2024年1月30日的回應
Hello Eric,Thank you for the excellent rating! Glad to see you thoroughly enjoyed your stay here. We hope to see you again!Warm Regards,

8/10 不錯

Peter

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Short term stay
Suite was clean and comfortable, kitchenette was convenient, It was a hospital visit and Siesta Suites is close. Restaurants and grocery stores in the area.
於 2024 年 1 月住了 1 晚
Siesta Suites Team 於 2024年1月17日的回應
Hello Peter,Thank for letting us know about your stay! I am glad to see you enjoyed the location and a clean and comfortable suite. We hope to see you again!Warm Regards,