「Worst hotel experience in my 75 years!
We booked four rooms at Kendwa Rocks through Expedia: two pool bungalows and two deluxe rooms. My son emailed requesting adjoining rooms and a crib for his one-year-old. The hotel cheerfully confirmed both requests in writing.
After a full day of travel, we arrived to find our reservation not honored. The pool bungalows had been given to other guests, my son’s family had neither adjoining rooms nor a crib, and my wife and I lost our pool bungalow.
The...
「Worst hotel experience in my 75 years!
We booked four rooms at Kendwa Rocks through Expedia: two pool bungalows and two deluxe rooms. My son emailed requesting adjoining rooms and a crib for his one-year-old. The hotel cheerfully confirmed both requests in writing.
After a full day of travel, we arrived to find our reservation not honored. The pool bungalows had been given to other guests, my son’s family had neither adjoining rooms nor a crib, and my wife and I lost our pool bungalow.
The...
James