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布朗達爾蓋茲酒店的評價

4 out of 5
布朗達爾蓋茲酒店
Grange-In-Borrowdale, Keswick, England

評價

9.6

完美

10 分評分，優異；62 則評價中有 51 則" "
8 分評分，不錯；62 則評價中有 9 則" "
6 分評分，一般；62 則評價中有 1 則" "
4 分評分，欠佳；62 則評價中有 1 則" "
2 分評分，很差；62 則評價中有 0 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Night Away
We had a great break at Borrowdale Gates. the place is o peaceful and the views are immense!! Even had a red squirrel pop up onto the window ledge while we had our breakfast yesterday. We will return again soon.
於 2023 年 11 月住了 1 晚

10/10 優異

Mary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
GORGEOUS PROPERTY SURROUNDED BY LOVELY FARMLAND WITH SHEEP
於 2023 年 9 月住了 4 晚

10/10 優異

robert w

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I've never been to the lake district before. This girl is a converted manor house, with much of the elegance from earlier times, combined with a unique combination of comfortable amenities and mid-century decor. And the surrounding area was transcendent. I could see me living there I've I retire
於 2023 年 8 月住了 1 晚

10/10 優異

Joanna

讚好：整潔度、職員與服務和住宿狀況
Perfect stay
於 2023 年 8 月住了 1 晚

10/10 優異

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel in the Lake District
Borrowdale Gates is a lovely hotel set in a great setting in the Lake District! Super refurbished rooms, great restaurant and food, and peaceful and revitalising
於 2023 年 7 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely break in beautiful surroundings
Lovely hotel in stunning setting. Everything was great, staff, bedroom, service and especially good food in restaurant. Parts of hotel currently undergoing redecoration but that didn’t impact on our stay, from the parts already finished looks like it will be even lovelier.
於 2023 年 7 月住了 1 晚

10/10 優異

Yoshio

家人同遊
讚好：整潔度、職員與服務和住宿狀況
趣きのある良い施設でした。 窓からの景色がとても良かったです
於 2023 年 5 月住了 1 晚

10/10 優異

Ann

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
This is an excellent hotel with really good food and a good feel about it.
於 2023 年 4 月住了 2 晚

10/10 優異

Yasmin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 3 晚

10/10 優異

Kevin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A real gem of a hotel
Been going to the Lakes for over 20 years and we thought we had stayed at some great hotels until we stayed here. After a couple of hard years where customer service had gone down the pan, this experience was incredible. Brilliant food, excellent service and beautifully decorated. Not at tired like many other hotels.
於 2023 年 1 月住了 2 晚

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Couldn't ask for more!
Great service, really helpful, friendly staff, comfortable rooms with good beds, really good food and set in the middle of some of the most beautiful countryside in the world. A+++ hotel!
於 2022 年 12 月住了 1 晚

10/10 優異

Kathryn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚

10/10 優異

Anat

讚好：職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 3 晚

10/10 優異

Abdullah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel and the surrounded natural places
於 2022 年 8 月住了 1 晚

10/10 優異

Laura

Stunning location.
Cannot fault this hotel. Location is STUNNING! Food brilliant and staff efficient and friendly. An old style country house hotel with fabulous gardens. 100% recommend
於 2022 年 8 月住了 1 晚

10/10 優異

Stephen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful Lake District Hotel
Our second stay and we will be back! Wonderful location, great staff, good rooms and an excellent restaurant onsite! What more can you ask for?!?!
於 2022 年 7 月住了 1 晚

10/10 優異

Anne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and quier hotel in a stunning location
於 2022 年 6 月住了 1 晚

8/10 不錯

Giles

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great
Hotel was lovely. We booked a delux room with a king size bed and garden view. Although we were assured it was a king size bed we thought it was a double. But it was comfortable. And our view was of the car park. Overall a perfect location and staff very polite.
於 2022 年 7 月住了 3 晚

10/10 優異

Barry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Borrowdale stay
Great couple of days at the hotel, room good size and bathroom too. Great views from the room /Hotel. Food very nice and service excellent. Bus to/from Keswick stops outside hotel. Lots of walks from the hotel. Had superb weather which always makes the stay a winner too but a nice place to stay whatever the weather.
Nice view of Castle Crag from the Restaurant
於 2022 年 6 月住了 2 晚

10/10 優異

Steve

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very helpfull staff and hospitable atmosphere
於 2022 年 5 月住了 2 晚

8/10 不錯

john

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great views
Good hotel with great views of the crags.Situated just on the edge of the village of Grange about 5 miles from Keswick. Some nice walks with an easy 40 minute walk to Lodore Falls. Regular bus service to the bridge at the entrance to Grange if you don’t want to walk back. The staff were excellent and couldn’t have been more helpful. The only negatives were the room not being serviced between days however the guy cleaning the vacant next door room freely offered to do ours when requested for fresh tea and milk supplies which earned him brownie points. Additionally the kitchen seems to struggle on Saturday night and Sunday morning. We didn’t order a starter on Saturday which seemed to upset the system. After prompting following a 30 minute wait bread and an amuse bouche arrived but our meal took 50 minutes to appear. On Sunday morning the neighbouring table were still waiting for coffees when we left despite having eaten their starter off the buffet and the arrival of their cooked breakfasts. However would I choose this hotel again? Yes I would. You certainly won’t get a better group of staff wherever you stay
Short walk to Derwentwater
於 2022 年 5 月住了 2 晚

10/10 優異

Simon

於 2022 年 4 月住了 1 晚

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel, wonderful kitchen, beautiful location
A really great hotel in a wonderful location. Very friendly, welcoming and efficient staff. The room was clean and comfortable, and they very kindly gave us a free upgrade to a room with a balcony. The view in the morning was gorgeous. The food is amazing and they have very good and carefully chosen wine list, which is not that common in small rural hotels these days. We had a wonderful time and would certainly go back.
於 2021 年 12 月住了 1 晚
Sue Willan, General Manager 於 2022年1月1日的回應
So pleased you had a lovely time with us at Borrowdale Gates Hotel and we hops to se you again soon.

10/10 優異

John (Loretto)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service
於 2021 年 11 月住了 2 晚
Sue Willan, General Manager 於 2021年11月22日的回應
Thank you for your 5* hope to see you soon.

10/10 優異

Bryan

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The reception was very friendly, the bedroom spotless. The food was excellent and the waitering service was very good and friendly. All in all would highly recommend.
於 2021 年 8 月住了 1 晚

6/10 一般

Gerald Neil

不滿：住宿狀況
Food very good but everything else was disappointing
於 2021 年 8 月住了 4 晚

10/10 優異

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful peaceful hotel in the Lake District t
Wry welcoming and comfortable hotel in the most peaceful spot of the whole Lake District! From our fabulous welcoming from Liz, to our ar and restaurant experience everything was done to ensure we were happy’ we will be back !!!
於 2021 年 7 月住了 1 晚

10/10 優異

Terry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Honeymoon
The Hotel was lovely. Our room was very comfortable and clean. All of the staff were lovely, helpful and very professional. Best food I have ever had. Would definitely stay again.
於 2021 年 7 月住了 4 晚

10/10 優異

michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stunning
Amazing hotel abs location. The setting is stunning. Would highly recommend and the food is exquisite. 😁
於 2021 年 7 月住了 3 晚

10/10 優異

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay in lovely surroundings
We had a warm welcome and during our three night stay the service was first class. All the staff were very friendly and the meals were excellent.
於 2021 年 5 月住了 3 晚
Sue Willan, General Manager 於 2021年6月1日的回應
Thank you Stephen for taking the time to review the Borrowdale Gates Hotel. We do hope to see you again soon. I will pass on your thanks to the team here.

10/10 優異

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 3 晚

10/10 優異

carol

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
PERFECT SHORT STAY
於 2020 年 12 月住了 1 晚
Sue Willan, General Manager 於 2020年12月7日的回應
Thank you we hope to see you again soon. Have a lovely Christmas

10/10 優異

真實旅客

於 2020 年 10 月住了 2 晚
Sue Willan, General Manager 於 2020年12月8日的回應
Many thanks for your 5 * we hope to welcome you back soon.

4/10 欠佳

Harold

讚好：整潔度和職員與服務
不滿：客房舒適度
Lovely country hotel but check bed size.
Lovely hotel but our stay spoilt by an uncomfortable bed. Left early as a result. Not what we expect from a superior room. Excellent food and breakfast to die for.
於 2020 年 9 月住了 4 晚

10/10 優異

Angela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Just Wonderful...highly recommend
Arrived with a wonderfully warm welcome and the excellent customer service continued throughout our whole 3 night stay! We only planned to dine in the restaurant once however the food was so delicious we decided to dine in twice...compliments to the Chef! We loved how all the dining tables faced out to the panoramic window showcasing a spectacular view of the farms and mountains around us. Our room was very clean and comfortable with great views also. As an ex hotelier in a renowned 5 red star property I was incredibly impressed with this hotel and would highly recommend it!
於 2020 年 9 月住了 3 晚

10/10 優異

David (Bolton)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Set in a great location.All staff were wonderful and friendly.We dined in both evenings - food was superb.Breakfast was also great and staff made sure you had plenty of coffee etc.We were in ‘classic double room’ -nice view but warm with no ventilation.Bed was comfortable.TV channels not very good! Overall - excellent !!
於 2020 年 8 月住了 2 晚

10/10 優異

Prachi (London)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay! The hotel is in the middle of mountains which is just fantastic. Feels truly countryside with great service.
於 2020 年 8 月住了 2 晚
Sue Willan, General Manager 於 2020年8月5日的回應
Thank you for your wonderful feedback! We are so very lucky to work within such a beautiful environment. Hope to welcome you back soon.

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superb..great setting, lovely hotel
Fantastic setting, great staff and a tasty breakfast. Wonderful experience
於 2020 年 1 月住了 1 晚
Sue Willan 於 2020年1月29日的回應
We are delighted you enjoyed your stay with us. We hope to welcome you back. Kind regards

10/10 優異

Graham

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really good stay, thank you!
於 2019 年 12 月住了 1 晚
Sue Willan - General Manager 於 2020年1月8日的回應
Graham, We are delighted you enjoyed your stay with us. We hope to welcome you back again soon. Kind regards

10/10 優異

Emma

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hospitality
The best service from staff I have ever received in a hotel. Complimentary hot drinks and snacks upon arrival and free bar snacks in the afternoon.
於 2019 年 12 月住了 1 晚
Sue Willan General Manager 於 2020年1月8日的回應
Emma, Thank you so much for your feedback. We really appreciate it. We hope to welcome you back again soon. Kind regards

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lake District Retreat
The staff at this hotel were very friendly and accommodating. The rooms were large by English/European standards, the views were beautiful, and the hotel was very quiet. We ate both breakfast and dinner at the hotel and both were fantastic. The dinner was delicious; however, the portions made a dinner in a French restaurant look like an all you can eat buffet. The dining room was also a tad quiet. The main road to the bridge is narrow and then a one lane road from the bridge to get to the hotel. Not uncommon in the countryside; however, these roads were narrower than what you will find around the Southern Lake District towns. Overall, it was a great hotel and a relaxing experience. We would definitely stay again and recommend this hotel to others!
於 2019 年 8 月住了 2 晚
Sue Willan General Manager 於 2019年9月29日的回應
Many thanks for taking the time to leave your feedback. We are pleased you enjoyed your stay with us.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very good service and the food is excellent, room very comfortable, a beautiful hotel in quiet excellent surroundings
於 2019 年 8 月住了 3 晚
GM 於 2019年8月24日的回應
Thank you for your 5 star review. We are delighted you enjoyed your stay with us and we hope to welcome you back again soon. Kind regards Sue Willan General Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were great. Property is attractive inside outside could do with a bit of repair but nothing major. In a very peaceful Hamlet.
於 2019 年 8 月住了 2 晚
Sue 於 2019年8月8日的回應
Many thanks for taking the time to let us know how we are doing. I will let my team know that you enjoyed their company during your stay and en-devour to keep going with the works planned to improve the re-decoration on the exterior of the building. Kind Regards Sue Willan General Manager

10/10 優異

Annette

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fabulous hotel in a very pretty location with friendly staff and a lovely breakfast with lots of choice. Exceptionally clean hotel.
於 2019 年 8 月住了 1 晚
Sue 於 2019年8月8日的回應
Thank you Annette for your 10 out of 10 review! I will pass on a special thanks to our team in the kitchen and housekeeping. I do hope that we will see you again, in the future, in this beautiful part of the Lake District. Kind Regards Sue Willan General Manager

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Borrowdale Gates Team 於 2019年7月23日的回應
Mark, Thank you so much for your wonderful review. We hope to welcome you again soon. Kind regards

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved the period building, the way it was furnished and the seating arrangement in the restaurant that made the most of the countryside views. The food was excellent and the staff were very helpful including tips on local walks. We should’ve booked for longer but were en route to Scotland and will definitely be back.
於 2019 年 7 月住了 1 晚
Michele - Reception 於 2019年7月17日的回應
Thank you for your review. Sounds like you had an amazing time exploring Borrowdale. We look forward to welcoming you again. Kind regards Borrowdale Gates Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, no nearby restaurants
Nice hotel, we had one of the executive rooms - so very nicely set out. One thing to consider is that the restaurant is the only place to eat locally unless you plan to drive / walk about 5 miles.
於 2019 年 5 月住了 1 晚
Sue Reservations Manager 於 2019年6月4日的回應
Thank you for your review. We appreciate your feedback. We are glad you enjoyed your stay. We are very remote. We hope to welcome you again soon. Kind regards Borrowdale Gates Team

10/10 優異

Margaret

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful
I hesitate to review this hotel as I'd like to keep it a secret. We both enjoyed everything about our stay there and hope to go back asap. I was taken ill and the management and staff couldn't have done more for us.
於 2019 年 4 月住了 6 晚
Sue General Manager 於 2019年5月12日的回應
Good morning Margaret and thank you so much for taking the time to leave your review. We are all so very pleased you enjoyed your stay despite taking ill. We all very much look forward to welcoming you and David back to the Borrowdale Gates Hotel Kind Regards Sue Willan General Manager & all the Borrowdale Gates team

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
nice and warm, beautiful views, comfy beds, good food, gorgeous location
於 2019 年 2 月住了 2 晚
Michele Powell Reception 於 2019年2月19日的回應
Thank you for your review. We are so pleased you enjoyed your stay and hope to welcome you again. Kind regards