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蒼鷺樓酒店 – 只招待成人的評價

3.5 out of 5
蒼鷺樓酒店 – 只招待成人
512 Simonton St, Key West, FL

評價

9.0

卓越

10 分評分，優異；1067 則評價中有 703 則" "
8 分評分，不錯；1067 則評價中有 236 則" "
6 分評分，一般；1067 則評價中有 73 則" "
4 分評分，欠佳；1067 則評價中有 32 則" "
2 分評分，很差；1067 則評價中有 23 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Charlie

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Patrick 於 2023年10月22日的回應
Thank you!

6/10 一般

John

家人同遊, 伴侶同遊
讚好：整潔度和設施服務
不滿：職員與服務和住宿狀況
Room was nice but air conditioning was not working good and when I told desk manager Patrick about the problem (which he didn’t seem to concerned about) and then looked me dead in the eye and said to shut it off for an hour or two and then put it back on because it’s freezing up….. uhhh yea …. No way I’ll shut it off in 89 degree weather for an hr or two ! It was blowing cold it was just too small a unit for that room ! Been here a couple times and loved it but this time for the one night I stayed it was not good due to being in a hot room.. thanks Patrick
於 2024 年 5 月住了 1 晚

8/10 不錯

mehrdad

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staffs were friendly and it was quiet. Close to shopping and dining. Walkable distance to two beaches.
於 2024 年 5 月住了 7 晚
t 於 2024年5月22日的回應
thank you so much for the rating and feedback

8/10 不錯

Joyce

讚好：整潔度和職員與服務
Parking on street not very convenient. Property in need of some maintenance. Good location. Good common areas
於 2024 年 5 月住了 3 晚
t 於 2024年5月21日的回應
thank you for the feedback

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place was amazing. So many nice people. Clean and pleasant. Highly recommend this place.
於 2024 年 5 月住了 2 晚
Patrick 於 2024年5月20日的回應
We're so glad you enjoyed your stay!

10/10 優異

Geoffrey

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was large, yet comfy. Overlooked the pool.
於 2024 年 5 月住了 1 晚
t 於 2024年5月20日的回應
thank you for the review

10/10 優異

Joy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good property
於 2024 年 5 月住了 1 晚
Patrick 於 2024年5月19日的回應
Thank you!

8/10 不錯

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and excellent location.
於 2024 年 5 月住了 2 晚
Patrick 於 2024年5月19日的回應
Thank you

8/10 不錯

Susan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice rooms and pool Clean Walking distance to Duval street and many other shops & restaurants. If you have difficulty with stairs ask for a first floor room. There is no elevator. Recommend this hotel Don’t forget sunscreen and enjoy!
於 2024 年 5 月住了 4 晚
t 於 2024年5月21日的回應
thank you so much for the review

8/10 不錯

Jack

讚好：職員與服務
Older place but very quaint
於 2024 年 5 月住了 2 晚
t 於 2024年5月14日的回應
thank you for the feedback

8/10 不錯

Charles

伴侶同遊
讚好：整潔度和職員與服務
We had broken blinds on our door that I had to cover with a washcloth for privacy. They should’ve been replaced along with the broken blinds on our window. Also, one ceiling fan could only operate on low…. A higher speed and it would vibrate to the point of concern. Having said that, we very much enjoyed our stay, and would absolutely stay again.
於 2024 年 4 月住了 3 晚
t 於 2024年5月14日的回應
thank you for the feedback and rating

10/10 優異

heather

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay at the Heron house. The hotel grounds are well maintained and beautifully landscaped, just a couple blocks from the world’s famous Duval street! There were a few cosmetic imperfections on the walls in our room, due to scuffs but the room was clean and the bed was comfy, so that’s a win in my book. We would def recommend staying at the Heron House and look forward to booking again in the future.
於 2024 年 5 月住了 3 晚
t 於 2024年5月14日的回應
thank you so much for the feedback

10/10 優異

Juan Manuel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
t 於 2024年5月14日的回應
thank you for the rating

8/10 不錯

Joy

伴侶同遊
讚好：住宿狀況
This is a stunning little hotel in a great location! The grounds and room were gorgeous! The staff was fantastic! We did happen to have bugs in our room, though, on the bathroom sill- reminded me of mealworms And really it seem like a fluke. I don’t suspect it’s a normal problem there. And the water pressure was really low. But I still think I’d stay there again.
於 2024 年 5 月住了 1 晚
t 於 2024年5月14日的回應
thank you for the feedback and review

10/10 優異

Teresa

伴侶同遊
讚好：整潔度和職員與服務
Quiet place with wonderful staff and the grounds are beautiful!
於 2024 年 5 月住了 6 晚
t 於 2024年5月14日的回應
thank you so much we are so pleased you enjoyed your stay with us

10/10 優異

Karen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
t 於 2024年5月14日的回應
thank you for the rating

10/10 優異

Sandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the Heton House. Greeted with great staff. Absolutely lovely room. The grounds were beautiful, including a cat meandering around. :) The breakfast was wonderful. Quiet area but close the all the bars and restaurants, which wete in walking distance. Definitely recommend !
於 2024 年 4 月住了 1 晚
t 於 2024年5月9日的回應
thank you so much for the kind review

10/10 優異

Deborah

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is very nice and the pool was great. Parking is off property but they do help you find free parking.
於 2024 年 5 月住了 2 晚
t 於 2024年5月9日的回應
thank you so much for the feedback

8/10 不錯

Steven

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Each room is unique and very well appointed. The rooms and common areas are well maintained and clean. However the calking around the tub in our room is poorly done and walpaper is peeling where it leaks. A surprising disapointment in an otherwise exceptional facility.
於 2024 年 5 月住了 2 晚
t 於 2024年5月9日的回應
thank you for the feedback ..

8/10 不錯

Christopher Brice

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
The pool was great! Within walking distance of everything! Room service had to be tracked down.
於 2024 年 5 月住了 5 晚
t 於 2024年5月9日的回應
thank you for the feedback

8/10 不錯

Kwame

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
The initial person at check-in oversold breakfast, it was just hard boiled egg, cereal, bread and yogurt. When things went wrong management was very responsive (hours without hot water, some rooms lost electricity) you felt safe, pool is a nice touch, over hospitality was GOOD
於 2024 年 5 月住了 4 晚
t 於 2024年5月7日的回應
thank you so much for the feedback and review

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
The Heron House was a wonderful place to stay. One block from Duval Street made it easy to walk everywhere! Nice pool area and the daily breakfast was a bonus!
於 2024 年 4 月住了 4 晚
Patrick 於 2024年5月5日的回應
We're so glad you enjoyed your stay with us!

10/10 優異

Lena

於 2024 年 4 月住了 1 晚
Patrick 於 2024年5月4日的回應
Thank you

10/10 優異

Debra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This unique property is a beautiful oasis and within walking distance of everything.
於 2024 年 5 月住了 1 晚
Patrick 於 2024年5月4日的回應
We're so glad you enjoyed your stay with us!

10/10 優異

Donnie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone was very friendly and helpful. A wonderful experience!!!
於 2024 年 4 月住了 1 晚
t 於 2024年5月2日的回應
thank you so much for the feedback

10/10 優異

Julie

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Trent is amazing!! The property is beautiful and the rooms are nice. The only downside are the window air conditioners which are older and quite loud.
於 2024 年 4 月住了 3 晚
t 於 2024年4月30日的回應
thank you so much for the feedback

10/10 優異

wendy

於 2024 年 4 月住了 1 晚
Patrick 於 2024年5月19日的回應
Thank you

8/10 不錯

Eric

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Overall great. Update needed.
於 2024 年 4 月住了 5 晚
Patrick 於 2024年4月28日的回應
Thank you

8/10 不錯

Krista

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved this quiet island feel property. This was so close to Duval but quiet. Pool and room were clean with the "keys charm" Louie at the front desk was awesome and very friendly. Private parking for scooters and bikes. Breakfast and coffee every morning poolside was great. We will definitely stay here again!
於 2024 年 4 月住了 4 晚
Patrick 於 2024年4月28日的回應
We're so glad you enjoyed your stay with us!

10/10 優異

Luca

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
Patrick 於 2024年5月18日的回應
Thank you!

10/10 優異

Murray

讚好：整潔度、職員與服務和住宿狀況
Wonderful location
於 2024 年 4 月住了 2 晚
Patrick 於 2024年4月28日的回應
We're so glad you enjoyed your stay with us!

8/10 不錯

Sharmayne (Lowell)

伴侶同遊
讚好：整潔度和職員與服務
Beautiful place. We really enjoyed our stay. The only thing I would ask for is a microwave and coffee pot in each room. Also, the water had issues turning on and off
於 2024 年 4 月住了 4 晚
Patrick 於 2024年4月27日的回應
Thank you, we will address these issues immediately, Cheers

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
Extremely close to duvall, extremely quiet. Wonderful facility. Amazing people working there. I loved everything about this. I absolutely love this place.
於 2024 年 4 月住了 2 晚
Patrick 於 2024年4月27日的回應
We're so glad you enjoyed your stay with us!

10/10 優異

Joe

讚好：設施服務
Heron House was a great find for us. The location was excellent and the rooms and property overall are outstanding.
於 2024 年 4 月住了 4 晚
t 於 2024年4月25日的回應
we are so glad you enjoyed your time with us

8/10 不錯

Guylaine

多人同遊
讚好：整潔度和職員與服務
Privé, tranquille, un peu à l’extérieur de l’achalandage de l’action de l’attrait touristique qui demeure accessible facilement. Endroit paisible et relaxant. Excellent petit déjeuner.
於 2024 年 4 月住了 1 晚
t 於 2024年4月25日的回應
thank you so much

10/10 優異

brian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent Stay
於 2024 年 4 月住了 2 晚
t 於 2024年4月25日的回應
we are so glad you enjoyed your stay with us

10/10 優異

Jeffrey (Independence)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
t 於 2024年4月25日的回應
thank you

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
t 於 2024年4月25日的回應
thank you so much for the review

10/10 優異

Jeffrey (Sugar Land)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have stayed at the Heron House several times over the years. Its nice and quiet but close to Duval. Clean and comfortable rooms, pool and the staff is great.
於 2024 年 4 月住了 3 晚
Patrick 於 2024年4月21日的回應
We're so glad you enjoyed your stay!

10/10 優異

Dawn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Above and beyond customer service the front desk people were absolutely amazing so polite so Hospitable. We definitely will return again and we look forward to it as well
於 2024 年 4 月住了 1 晚
t 於 2024年4月18日的回應
we are so pleased you had a enjoyable stay with us .. and we look forward to your future stay with us again

10/10 優異

Joseph

多人同遊
讚好：整潔度、職員與服務和設施服務
Room was clean and attractive The morning breakfast needs improvement
於 2024 年 4 月住了 1 晚
t 於 2024年4月16日的回應
thank you so much for the feedback

6/10 一般

marie

多人同遊
不滿：整潔度、職員與服務和住宿狀況
Not worth the price!
於 2024 年 4 月住了 3 晚
t 於 2024年4月16日的回應
Sorry you didn't enjoy your stay with us in our suite ...hopefully your next stay in key west downtown will be more to your liking esp price wise due to location

10/10 優異

Olin

讚好：整潔度、職員與服務和住宿狀況
Cleaner and better condition than others in the area in which I have stayed. Bath sink faucets were temperamental and coffee was weak. Concerned the bed spread/comforter was not clean.
於 2024 年 4 月住了 1 晚
t 於 2024年4月17日的回應
thank you for the feedback .. comforters are changed between each new check in

10/10 優異

JULIE

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Patrick 於 2024年5月4日的回應
Thank you

10/10 優異

Terry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy walking distance tqo Duval St. Good breakfast and nice pool. Only drawback was parking. You drop your bags off, then have to find a place to park, which can be several blocks away.
於 2024 年 3 月住了 2 晚
Patrick 於 2024年4月13日的回應
We're so glad you enjoyed your stay with us.

8/10 不錯

Barry

伴侶同遊
Very nice stay. Breakfast confusing for us.
於 2024 年 4 月住了 4 晚
Patrick 於 2024年4月13日的回應
Thank you

8/10 不錯

Arnold

讚好：整潔度、職員與服務和住宿狀況
Nice
於 2024 年 4 月住了 1 晚
t 於 2024年4月25日的回應
thank you

10/10 優異

Curtis

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We felt like we lucked out with this resort property. It's so close to all of the action in Key West while maintaining a quiet area.
於 2024 年 4 月住了 1 晚
Patrick 於 2024年4月11日的回應
We're so glad you enjoyed your stay with us!!

8/10 不錯

Voll, Manfred und

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Eine nette Unterkunft in der Parallelstraße zur bekannten Duval Street (shoppen, Pubs). Liegt gut fußläufig zu allen Sehenswürdigkeiten. Die Anlage selbst hat einen kleinen Pool, Tischchen mit Stühlen und Sonnenliegen. Frühstück hat eine gute Auswahl und ist vollkommen ausreichend. Wir würden das Heron House wieder buchen.
於 2024 年 4 月住了 1 晚
Patrick 於 2024年4月11日的回應
Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben!

10/10 優異

Sandra

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Patrick 於 2024年4月11日的回應
We're so glad you enjoyed your stay with us!!