“I love the location of the Shawmont both to the shopping area as well as the beach. The staff is so friendly and helpful. Have stayed there several times and always plan on coming again. ”
"They don’t even provide water in the hotel . And you have to be a Hilton honor member to get the complimentary water. Terrible experience. The environment is exactly like other 3 stars hotels and even worse. I am still wondering why it is a four stars hotels… "
"according to night shift manager explanation "Hilton" online booking system has fail so there is no way to checking in and verify people has already booked the room.
We wait 3~ 4 hours in the lobby till 1am morning. Magically bus driver helps him fixed the server at hotel end~ we really wonder the night shift manager's capability..."