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Palms at Wailea Maui的評價

3.5 out of 5
Palms at Wailea Maui
3200 Wailea Alanui Dr, Kihei, HI

評價

8.4

很好

10 分評分，優異；464 則評價中有 207 則" "
8 分評分，不錯；464 則評價中有 167 則" "
6 分評分，一般；464 則評價中有 53 則" "
4 分評分，欠佳；464 則評價中有 26 則" "
2 分評分，很差；464 則評價中有 11 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
高級住宅區
Perfect, wonderful, Amazing!!!!

10/10 優異

Brittany

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
This condo was absolutely gorgeous! The air conditioner was wonderful. I would definitely recommend this place. Amazing view from the Lani.
於 2024 年 5 月住了 2 晚
Julie Cohen 於 2024年5月21日的回應
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 優異

Jaxson

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We loved it!
於 2024 年 4 月住了 6 晚
Julie Cohen 於 2024年5月9日的回應
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 不錯

Fenbao

家人同遊
讚好：整潔度、設施服務和住宿狀況
Very quiet and safe
於 2024 年 3 月住了 3 晚
Julie Cohen 於 2024年3月27日的回應
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

6/10 一般

Ashleigh

於 2024 年 3 月住了 8 晚
Julie Cohen 於 2024年3月18日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

8/10 不錯

Samuel

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚
Julie Cohen 於 2024年3月5日的回應
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

8/10 不錯

Tracy

家人同遊
讚好：設施服務
I love the location and it is easy to walk to gorgeous beaches. The property is beautifully maintained, but the condo we stayed in looked tired and a little run down. I have stayed at nicer condos in my previous stays at the Palms.
於 2024 年 2 月住了 5 晚
Julie Cohen 於 2024年2月29日的回應
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

10/10 優異

Jesse

家人同遊
讚好：整潔度、設施服務和住宿狀況
Our stay was amazing. Property was clean and updated. Would stay stay again and recommend to all.
於 2024 年 2 月住了 2 晚
Julie Cohen 於 2024年2月29日的回應
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 不錯

Christoher

讚好：整潔度
In need of a upgrade
The unit was very dated and in need of a current upgrade. Plumbing was original and made squealing sounds when in the shower. The built in AC unit (original) in the bedroom did not work so a temporary plug in one was In use. No AC on the rest of the unit. Outside all was very nice including the pool. For the cost and being in Wailea it should be much better. I think some of the units may be updated, so when booking look closely at the photos. The pool and hot tub were great!
於 2024 年 1 月住了 3 晚
Julie Cohen 於 2024年2月7日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

6/10 一般

KAREN

伴侶同遊
讚好：設施服務和住宿狀況
不滿：整潔度
This particular condo was terrible. The pillows for bed were lumps of old cloth. The furniture stunk, and were filthy, we guessed from people coming from beach with wet bathing suits. Just needed some deeper cleaning maybe. Primary shower did not drain had to stand in three inches of water. 10 day stay was only provided 1 kitchen garbage bag but was able to get more from desk clerk.
於 2024 年 1 月住了 9 晚
Julie Cohen 於 2024年2月7日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

8/10 不錯

Maria Velma

親子同遊
讚好：整潔度、設施服務和住宿狀況
What I like about this place is it was close to the beaches and restaurants. What we did not like is that we have to pay extra for the AC in the second room and the living room. It was not disclosed when we booked. There was some mossing kitchen items. We requested for non smoking but it smelled cigarette inside the unit.
於 2024 年 1 月住了 4 晚
Julie Cohen 於 2024年2月7日的回應
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part (we will work on the items you have mentioned) and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

10/10 優異

armand

於 2024 年 1 月住了 3 晚
Julie Cohen 於 2024年1月21日的回應
Mahalo for staying with us and for your lovely review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 優異

Chad

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 7 晚
Julie Cohen 於 2024年1月16日的回應
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 優異

Torrie M

家人同遊
讚好：整潔度、設施服務和住宿狀況
Beautiful, clean, quiet and no issues.
於 2023 年 12 月住了 10 晚
Julie Cohen 於 2024年1月11日的回應
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 優異

Clemmis

家人同遊
讚好：整潔度、設施服務和住宿狀況
Beautiful condo with lots of space…would do it again tomorrow.
於 2023 年 12 月住了 3 晚
Julie Cohen 於 2023年12月12日的回應
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 優異

Randall

讚好：整潔度、設施服務和住宿狀況
Verry nice.
於 2023 年 10 月住了 12 晚
Julie Cohen 於 2023年11月6日的回應
Mahalo for staying with us and for your 5 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

4/10 欠佳

Angelica

於 2023 年 10 月住了 3 晚
Julie Cohen 於 2023年11月30日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

6/10 一般

Donald

家人同遊
No communication. No service.
於 2023 年 9 月住了 10 晚
Julie Cohen 於 2023年10月17日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 優異

CHANG HO

商務旅客
讚好：整潔度和客房舒適度
가족이 지내기 좋은 마우이 숙소
조용하고 가족들이 묵기 좋은 가성비 좋은 숙소입니다. 수영장이 조금 작지만 즐기기에는 충분합니다. 세탁기, 주방이 있어 편리하고 직원들도 친절합니다. 다만 아쉬운 점은 해변으로의 접근성이 좋지는 않지만 걸어서 15분 정도가면 좋은 해변을 즐길수 있습니다.
於 2023 年 9 月住了 5 晚
Julie Cohen 於 2023年9月29日的回應
Mahalo for staying with us and for your lovely review! I'm glad you enjoyed your time with us and we look forward to seeing you again the next time you visit Maui! Safe travels

2/10 很差

Trenton

家人同遊
不滿：整潔度、設施服務和住宿狀況
於 2023 年 8 月住了 6 晚
Julie Cohen 於 2023年8月10日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

8/10 不錯

Yin

於 2023 年 7 月住了 7 晚
Julie Cohen 於 2023年8月29日的回應
Mahalo for staying with us and for your review! I am glad you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 不錯

Mario

於 2023 年 7 月住了 4 晚
Julie Cohen 於 2023年8月5日的回應
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 優異

Gurpreet

家人同遊
讚好：整潔度、設施服務和住宿狀況
I stayed here with my family for a week trip in Maui! Absolutely loved the space, views, comfort and location for my family of 6! It felt like luxury home style living - so great I would definitely stay here again with my family!
於 2023 年 7 月住了 5 晚
Julie Cohen 於 2023年7月31日的回應
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

4/10 欠佳

Ronald

不滿：整潔度、設施服務和住宿狀況
1. The refrigerator in the unit was not cooling to a proper level for the food stored in it. On our initial day (7/17) we placed milk, yoghurt, butter, and other items needing refrigeration in it immediately upon our check in at 3:00 pm. That evening around 9 pm I noticed that the liquids were only slightly cooled. I adjusted the cooling level to a higher setting at that time. The next morning I again noticed that all of the food was still only slightly cooled. At that time I again adjusted the cooling level to the highest setting for cooling. We did not use any of the refrigerated items that day as we ate out at a restaurant. The next morning (7/19) I noticed the milk, yoghurt and juice in the refrigerator was again only slightly cool and the butter was soft and liquid in it's container. WE did not use any of those items for concern of their being spoiled. I also noticed that as I dispensed water from the refrigerator that it appeared to have sprayed onto the top shelf inside of the refrigerator from the filter compartment. The exterior water and ice dispenser was not clean, as well as the handles for both the refrigerator and freezer. We proceeded with our packing and preparation for checkout and either left food in the refrigerator or threw out the remaining items that were in there. The freezer appeared to be functioning properly. 2. Overall cleaning of the unit was marginal. The tile floors were filthy and countertops in the bathrooms and kitchen needed wipin
於 2023 年 7 月住了 2 晚
Julie Cohen 於 2023年7月21日的回應
Aloha and thank you for your candid feedback. I am so sorry this was your experience with us. That is certainly not how we want our guests to enjoy Palms at Wailea. We are addressing your concerns about the fridge and the cleanliness with appropriate teams. Again, I am sorry and I hope we have the opportunity to serve you in the future. Safe travels

10/10 優異

Patricia

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 6 月住了 6 晚
Julie Cohen 於 2023年7月8日的回應
Mahalo for staying with us and for your 10 out of 10! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 優異

Brian

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
We loved our stay here! Room had a great view, nice amenities, and was close to beach and golf. Our room also came with beach chairs, snorkeling equipment and a bbq. Great place! We will be back
於 2023 年 6 月住了 4 晚
Julie Cohen 於 2023年6月23日的回應
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

8/10 不錯

Paul santos

家人同遊, 親子同遊
讚好：整潔度
Very quiet,nice gardens,great parking
於 2023 年 6 月住了 4 晚
Julie Cohen 於 2023年6月20日的回應
Mahalo for staying with us and for your lovely review! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

4/10 欠佳

Joshua

讚好：設施服務
Apartment started to flood from either the ac or the unit above, whole hallway had water leaking along with the master bathroom
於 2023 年 6 月住了 3 晚
Julie Cohen 於 2023年6月20日的回應
Aloha Joshua, I am so sorry your stay was not as amazing as it should have been. I appreciate your call the evening before your departure. We had the team in the unit that following day to address the flooding. Again, I am so sorry and I hope we have the opportunity to serve you again in the future. Safe travels

10/10 優異

Alice

家人同遊
讚好：整潔度、設施服務和住宿狀況
It's a beautiful, secluded place to stay. Very roomy and clean. Great for our family get-together.
於 2023 年 6 月住了 4 晚
Julie Cohen 於 2023年6月20日的回應
Mahalo for staying with us and for your 5 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

6/10 一般

Fran

於 2023 年 5 月住了 2 晚
Julie Cohen 於 2023年6月2日的回應
Mahalo for staying with us and for your review. I’m glad you enjoyed your time with us for the most part and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

4/10 欠佳

Laura

多人同遊
不滿：整潔度和客房舒適度
Needs improvement
After seeing our friends newly renovated condo at The Palms, we were disappointed in the outdated condo that we were assigned. There was only air conditioning in the bedroom which had a weird odor. The patio view was of the parking lot. There was mold in the bathroom. The complex was nice but our condo needed improvement.
於 2023 年 5 月住了 6 晚
Julie Cohen 於 2023年5月30日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team and the owners to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

4/10 欠佳

Susie

伴侶同遊
讚好：設施服務
不滿：住宿狀況
Condo we we’re upgraded too was very old and needed a good cleaning. We woke up to bugs in the kitchen and spiders throughout the condo. The screen doors were off the rails and not easy to slide them open. Overall i was very disappointed and bugs make a vacation stressful! The counter staff very pleasant and helpful.
於 2023 年 5 月住了 5 晚
Julie Cohen 於 2023年5月26日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

6/10 一般

Dorothy

伴侶同遊
不滿：整潔度
I want so much to give the property a good review, but I can’t. The gentleman at the desk was awesome, but housekeeping left a lot to be desired. We have been to Hawaii many times, and have never had this problem, especially for what you pay to stay! The room was dirty and there were roaches. Housekeeping was sent back to fix the problem however they never showed up.
於 2023 年 5 月住了 7 晚
Julie Cohen 於 2023年5月15日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 優異

David (Fontana)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Our room was clean and the AC worked very well. The property is beautiful and is close to shopping and to beaches. Not too far from grocery and restaurants. Definitely would stay here again!
於 2023 年 4 月住了 5 晚
Julie Cohen 於 2023年5月5日的回應
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 不錯

Macy

於 2023 年 4 月住了 3 晚
Julie Cohen 於 2023年5月24日的回應
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

8/10 不錯

Diana

家人同遊
讚好：整潔度和設施服務
The property very spacious and enough to hold our family of 5. There were ants and I noticed the ant baits -- not sure if that's normal because of the weather but we didn't let that bother us that much. Great property and location.
於 2023 年 3 月住了 6 晚
Julie Cohen 於 2023年4月11日的回應
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part, and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

8/10 不錯

Kajia

讚好：整潔度、設施服務和住宿狀況
於 2023 年 4 月住了 5 晚
Julie Cohen 於 2023年5月1日的回應
Mahalo for staying with us and for your 4 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha and safe travels!

8/10 不錯

Anthony Shane

伴侶同遊
讚好：整潔度和住宿狀況
Very nice inside. A little disconnected from beaches an shops. Shower rating=4/10
於 2023 年 4 月住了 6 晚
Julie Cohen 於 2023年4月10日的回應
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part, and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

8/10 不錯

Christopher

伴侶同遊
讚好：整潔度和住宿狀況
Spacious unit. Very tidy and well appointed. Could have more of the basics on hand - garbage bags etc
於 2023 年 2 月住了 12 晚
Julie Cohen 於 2023年3月9日的回應
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part (we will work on the items you have mentioned) and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

10/10 優異

Michael R.

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
air conditioner was cold, some ants in the sink, lights over bathroom sinks, didnt work for awhile. We loved the deck and watching the sunset right from the deck!
於 2023 年 2 月住了 9 晚
Julie Cohen 於 2023年2月23日的回應
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer, and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 優異

GREG

家人同遊
讚好：整潔度、設施服務和住宿狀況
We loved our stay and highly recommend staying here. The location, property, condo and overall area is extremely nice, quiet, safe and beautiful. Nearby beach access, shopping, food and golf. We will definitely stay here again for our next visit. Room was clean, all appliances worked, plenty of space and great view. Wailea is the only place to stay in Maui. Thank you for the great experience!
Julie Cohen 於 2022年12月15日的回應
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

4/10 欠佳

Manjuma

親子同遊
不滿：整潔度、設施服務和住宿狀況
The kitchen was dirty, response time was 3 hours later, you have to call like 4 to 5 times
Julie Cohen 於 2022年12月9日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry, and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 優異

Dena L

家人同遊
讚好：整潔度和住宿狀況
Liked that the room was air conditioned and could chooses to enjoy tbe outside or the cool
於 2022 年 11 月住了 7 晚
Julie Cohen 於 2022年11月12日的回應
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer, and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 優異

Courtney

讚好：整潔度和客房舒適度
Absolutely fabulous. I love Outrigger whether on the South side or Ka’anapalli
View from the master bedroom and kitchen/living
於 2022 年 10 月住了 5 晚
Julie Cohen 於 2022年10月18日的回應
Mahalo for staying with us and for your 10 out of 10! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

6/10 一般

Maureen

伴侶同遊
讚好：整潔度和設施服務
Negatives: We were never told how to access the pool. Never got a key and I emailed and never had a response from the mgt. company. So we never used the pool. We had to vacate 1/2 of a day due to they had a termite maintenance during our stay (no reimbursement for this). There was a cleaning fee that was not disclosed and it was expensive. The furniture and kitchen were dated/worn out. -small aunts/bugs. in kitchen Positives: walking distance to a nice beach .7 miles to shops/restaurants spacious unit
於 2022 年 9 月住了 5 晚
Julie Cohen 於 2022年10月8日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I am sorry about the confusion about the pool, the gates are open from 8am-10p, no key needed. I will work with the property team and our team to make sure your other concerns are addressed so we can better serve our future guests. Again, I am sorry, and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 優異

Holly

家人同遊
讚好：整潔度和客房舒適度
The Best Place to Stay in Maui
The Palms at Wailea is always such a wonderful place to stay. The condos are always clean, spacious and the amenities are amazing! When you call the front desk, they always are quick to answer any concerns. We have stayed at this facility every time we come to Maui to visit family.
於 2022 年 9 月住了 5 晚
Julie Cohen 於 2022年9月16日的回應
Mahalo for always staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 優異

FREDERICK

家人同遊
讚好：設施服務
I rented multiple places. Communication was decent when they changed one of my rooms but sometimes the hours were hard to reach the front desk. I rented 4 units and mostly satisfied in general. Each unit was very variable. One was really nice and one was really old. In general it seemed clean overall but there were some ants (I feel on the island, its impossible to avoid in a tropical setting). The a/c in the main room was really cool but the rest of the place does get hot. However, they do provide much of everything you need (it even has a bbq grill!!!!). The space is HUGE compared to many other places, which is great. The pool was nice and large. Mostly quiet. Overall besides the ants, can't really complain!
於 2022 年 9 月住了 3 晚
Julie Cohen 於 2022年9月9日的回應
Mahalo for staying with us and for your lovely review! I am happy to see you enjoyed all we have to offer (the exception being the ants, we just can't get away from them on island) and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

4/10 欠佳

Robert

伴侶同遊
不滿：設施服務
Very dark unless all window were open. Corner unit where all traffic comes into the development. Furniture dark and not very clean seat coverings. Kitchen silverware and dishes not fully accounted for. Only Only 3 teaspoons, six of other silverware. Glasses odd numbers? Challenging for seniors. Parking space. several spots away from entry. Stairs down to ground floor entry. (Awkward for taking in luggage and groceries.) Two stairs in condo down from bathrooms and bedroom. No railing. Pool has many steps down to the pool level on slippery tile with railing. Plus several steps then into pool.with a railing. The pool itself is made of very slippery tiles. The pool is 3-4 “ depth. Few pool rules with lots of children jumping, diving with limited supervision. Many children had limited swimming abilities with no parents in or near water.
於 2022 年 8 月住了 7 晚
Julie Cohen 於 2022年10月18日的回應
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry, and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 優異

meike

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great place to stay!
於 2022 年 8 月住了 3 晚
Julie Cohen 於 2022年10月18日的回應
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer, and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

4/10 欠佳

Vincent

親子同遊
不滿：整潔度和住宿狀況
Units are spacious however depending on the unit assigned you may end up with a unit that is outdated. Also there is a cleaning and damage protection fee that feels like a money grab (seems like it should be inclusive of the Expedia booking) and was very vaguely stated.
於 2022 年 8 月住了 3 晚