住宿正面

基拉尼高地酒店的評價

4 out of 5
基拉尼高地酒店
Cork Road, Killarney, Kerry

評價

8.8

優異

10 分評分,優異;920 則評價中有 494 則" "
8 分評分,不錯;920 則評價中有 320 則" "
6 分評分,一般;920 則評價中有 74 則" "
4 分評分,欠佳;920 則評價中有 23 則" "
2 分評分,很差;920 則評價中有 9 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Gewen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Hotel
飯店靠近市區,旁邊就是加油站,也有超市,非常方便 飯店內有非常漂亮的玻璃屋, 飯店服務人員非常好 酒吧裡的東西很好吃,服務人員很好 早餐也很不錯 CP值超高

8/10 不錯

Julie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel de encanto, personal agradable y bar con precios competitivos. Un buen lugar de partida para explorar el parque nacional.

10/10 優異

Kelly Ann

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful place to stay.
於 2024 年 4 月住了 2 晚

10/10 優異

Philip

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have nothing more to add.
於 2024 年 3 月住了 1 晚
Jason D 於 2024年4月4日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

Amy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place in town. Good value for the price.
於 2024 年 3 月住了 1 晚
Jason D 於 2024年3月24日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 優異

Tiffany

多人同遊
讚好:整潔度、職員與服務和住宿狀況
We really enjoyed our stay, the food was wonderful and everyone was so very nice. Really just perfect.
於 2024 年 3 月住了 1 晚
Jason D 於 2024年3月13日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future,Best Regards,Jason DoyleHotel Manager

10/10 優異

Kathleen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 2 月住了 1 晚
Jason D 於 2024年3月7日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

Don

於 2024 年 2 月住了 1 晚
Jason D 於 2024年3月21日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

Oisjn

於 2024 年 1 月住了 1 晚
Jason D 於 2024年1月30日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

4/10 欠佳

Dean

讚好:整潔度
不滿:客房舒適度
Would not recommend
Hotel located about a 20 minute walk from Killarney town centre. Rooms are nice but very warm with no way to cool them down except open a restricted window. Wi-Fi in the hotel is poor and has connection issues and the “smart” tvs have no option to connect an internet source which means the smart aspect of the tv is pointless and you are left to the 15 or so saorview channels. We asked the duty manager to help us sort out this problem and he didn’t know how to explain the fact the smart tv had no available network settings and setting up a connection was impossible despite mentioning he faced this issue with several other guests during their respective stays. I would avoid this hotel if I returned to Killarney as overall the experience was not a pleasant one.
於 2024 年 1 月住了 1 晚
Jason D 於 2024年1月12日的回應
Dear Guest,We are sorry to read that you did not enjoy your stay. We wish you all the best in your future travels.Best Regards,Jason DoyleHotel Manager

10/10 優異

Stephanie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Heights Hotel was a very comfortable stay. Staff was very kind, room was very comfortable and the breakfast was great! We did a one night stay before we got on the Ring of Kerry. Great location if you have a car - but if you don't you've got a 20-30 minute walk to the restaurants in Killarney.
於 2024 年 1 月住了 1 晚
Jason D 於 2024年1月10日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

Surbhi

讚好:整潔度和職員與服務
The wifi was patchy, available in a few rooms, not all.
於 2024 年 1 月住了 2 晚
Jason D 於 2024年1月10日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it.Best Regards,Jason DoyleHotel Manager

10/10 優異

Fay

於 2023 年 12 月住了 1 晚
Jason D 於 2024年1月10日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

steven

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Jason D 於 2023年12月14日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

Merran

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great linens and comfy beds. Staff very friendly and helpful. Foid was good and Christmas 🎄 decorations were lovely.
於 2023 年 12 月住了 1 晚
Jason D 於 2023年12月14日的回應
Dear Guest,Thank you for your kind words. We hope that you continue to choose our hotel for all of your accommodation needs here in Killarney.Best Regards,Jason DoyleHotel Manager

10/10 優異

Declan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely Hotel, staff were very friendly and the rooms were spotlessly clean. Food in the restaurant was first class and the was plenty of parking even for coaches.
於 2023 年 12 月住了 4 晚
Jason D 於 2023年12月12日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again very soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

Andrew

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed here a few nights and had a nice time! The room was great. The restaurant wasn't the best, but it was nice to have the option. The bar was nice.
於 2023 年 11 月住了 2 晚
Jason D 於 2023年12月1日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

Michael

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and just what we needed. Helpful receptionist.
Jason D 於 2023年11月30日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 優異

Frank

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
GOOD FOOD, COMFORTABLE BEDS, VERY CLEAN AND FREINDLY STAFF
於 2023 年 11 月住了 1 晚
The Reception Team 於 2023年11月22日的回應
Thank you very much for the maximum score. We are hoping to welcome you beck to us soon!

10/10 優異

Nuala

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely bright clean room. A comfy bed and fabulous pillows . Service was with a friendly smile and a laugh was had with all staff very engaging . Would recommend this hotel .
於 2023 年 11 月住了 1 晚
The Reception Team 於 2023年11月17日的回應
Thank you so much for the lovely review. We hope to see you back again soon!

8/10 不錯

Ciaran

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cozy in Winter
Warm and friendly athmosphere a short hop from the town centre. Staff were very friendly and the breakfast was served up fresh every morning!
於 2023 年 11 月住了 3 晚
The Reception Team 於 2023年11月17日的回應
Thank you very much for such a lovely review. We hope to see you back soon!

8/10 不錯

Rainer

家人同遊
讚好:整潔度和職員與服務
Das Hotel liegt etwas außerhalb des Zentrums an einer Ausfallstraße. Das Hotel wurde wohl renoviert. Dabei wurde nicht unbedingt auf die Praxistauglichkeit Rücksicht genommen. So gibt es beim Handwaschbecken nur heißes und kaltes Wasser. Bei der Benutzung des Toilette stößt man sich an der Schulter... Es gibt genügend Parkplätze und das Essen entspricht dem in den anderen Sternehotels (full irish breakfast). Der Ausblick aus dem Zimmer war nicht unbedingt prickelnd und wurde durch die Klimaanlagen akustisch nicht unbedingt verbessert. Das Zimmer hat sogar einen Kühlschrank. Die Handtücher werden wie in den meisten anderen Hotels trotz andersweitiger Ankündigung täglich gewechselt.
於 2023 年 10 月住了 2 晚
Jason D 於 2023年11月2日的回應
Dear Guest,Thank you for your 4 star review.Best Regards,Jason DoyleHotel Manager

8/10 不錯

Alan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very enjoyable relaxing hotel lovely staff.
於 2023 年 10 月住了 1 晚
Jason D 於 2023年10月31日的回應
Dear Guest,Thank you for your very positive feedback. We hope that you continue to choose our hotel for all of your accommodation needs here in Killarney.Best Regards,Jason DoyleHotel Manager

10/10 優異

Marian

讚好:整潔度、職員與服務和客房舒適度
Beautiful and comfortable stay
This hotel came highly recommended by friends that have stayed here numerous times. The hotel had two tour buses staying there but it didn't seem crowded or busy. The check in staff seemed stressed out when trying to fit in our breakfast time between the two tours. The two employees got into a verbal confrontation in front of us which made it a little uncomfortable.a manager came to the rescue and handled our breakfast reservation.
於 2023 年 10 月住了 1 晚
Jason D 於 2023年10月31日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 優異

Kris

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Jason D 於 2023年10月20日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again very soon.Best Reagrds,Jason DoyleHotel Manager

10/10 優異

Aaron

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
it was a pleasant stay
於 2023 年 10 月住了 3 晚
Jason D 於 2023年10月18日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 優異

Todd

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay. Very Friendly!
於 2023 年 9 月住了 1 晚
Jason D 於 2023年10月18日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 優異

wayne

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very lovely hotel with gracious staff Restaurant was very good and especially Joan who was so friendly and fun
於 2023 年 10 月住了 1 晚
Jason D 於 2023年10月18日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 優異

Tony

於 2023 年 10 月住了 1 晚
Jason D 於 2023年10月18日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 優異

Pamela

讚好:整潔度、職員與服務和住宿狀況
Great hotel, highly recommend. Very clean, spacious, great staff.
於 2023 年 10 月住了 1 晚
Jason D 於 2023年10月18日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 優異

Graham

於 2023 年 9 月住了 2 晚
Jason D 於 2023年10月18日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 優異

Shellie

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great time
It was a great hotel! Little old but very quaint Staff was very friendly & helpful! Breakfast was awesome! I would recommend!
於 2023 年 9 月住了 1 晚
Jason D 於 2023年10月3日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

Mark

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Jason D 於 2023年10月3日的回應
Dear Guest,Than you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again very soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff especially Joan.
於 2023 年 9 月住了 1 晚
Jason D 於 2023年10月3日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We are very lucky to have an excellent team of staff just like Joan whom I'm sure will be delighted to be mentioned personally in your review.Best Regards,Jason DoyleHotel Manager

8/10 不錯

Effie

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Good clean spacious room, no fuss check in. Breakfast serving area need more room and better organisation, a bit chaotic in the morning !
於 2023 年 8 月住了 1 晚
Jason D 於 2023年10月3日的回應
Dear Guest,Thank you for taking the time to pass on your feedback. Best Regards,Jason DoyleHotel Manager

8/10 不錯

Kristi

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nicely located
Very friendly staff and no-frills hotel room. There are a few steps to the reception area which for heavy luggage can be a bit of a pain. Our room was nice and worth the price we paid.
於 2023 年 9 月住了 1 晚
Jason D 於 2023年10月3日的回應
Dear Guest,Thank you for taking the time to pass on your feedback.Best Regards,Jason DoyleHotel Manager

10/10 優異

David

家人同遊
Very nice staff. Helpful with the attractions.
於 2023 年 9 月住了 3 晚
Jason D 於 2023年9月23日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again very soon.Best Regards,Jason DoyleHotel Manager

8/10 不錯

Martine

於 2023 年 9 月住了 3 晚
Jason D 於 2023年9月23日的回應
Dear Guest,Thank you for taking the time to post your feedback.Best Regards,Jason DoyleHotel Manager

10/10 優異

Jill

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, spacious rooms.
於 2023 年 9 月住了 1 晚
Jason D 於 2023年9月20日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again very soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

Steve

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent two night stay with friendly and helpful staff. Breakfast would have been a nice addition but the lack of did not determine our positive view of the hotel. Wou;d stay there again.
於 2023 年 9 月住了 2 晚
Jason D 於 2023年9月14日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

8/10 不錯

Dave (Atlanta)

讚好:整潔度、職員與服務和住宿狀況
Good spot to begin the ring of Kerry experience
於 2023 年 9 月住了 2 晚
Jason D 於 2023年9月13日的回應
Dear Guest,Thank you for taking the time to pass on your feedback.Best Regards,Jason DoyleHotel Manager

8/10 不錯

Celia

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Hotel staff was helpful and friendly . Hotel was clean and beds were comfortable . The t the hotel was very comfortable, but the rooms did not have air-conditioning.
於 2023 年 9 月住了 1 晚
Jason D 於 2023年9月12日的回應
Dear Guest,Thank you for taking the time to pass on your feedback.Best Regards,Jason DoyleHotel Manager

6/10 一般

Sara

伴侶同遊
讚好:整潔度
The room was quiet and clean, and also modern and a bit austere. So not exactly what we were expecting given the photos available.
於 2023 年 8 月住了 1 晚
Jason D 於 2023年9月7日的回應
Dear Guest,Thank you for taking the time to post your feedback.Best Regards,Jason DoyleHotel Manager

6/10 一般

Carmen (Edmonton)

多人同遊
讚好:整潔度和職員與服務
Rooms were clean and nicely appointed. Restaurant was overpriced and food was average.
於 2023 年 8 月住了 1 晚
Jason D 於 2023年10月31日的回應
Dear Guest,Thank you for taking the time to pass on your feedback.Best Regards,Jason DoyleHotel Manager

10/10 優異

Bert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect hotel, with even better staff!
LOVED this place. Perfect location. We used it as a "home base" for visiting the Dingle Peninsula, driving the Ring of Kerry, exploring the Killarney National Park, Muckross House, Muckross Abbey, and so much more. Location! The room was very nice, with a comfortable bed and even a high pressure shower! But the best part about the Killarney Heights Hotel is the staff. I WISH I could remember names, but the late day crew at the front desk were spectacular. Friendly, helpful, genuinely warm and caring. I always include "downsides," areas that could be improved, in all of my reviews... but I can't find one for this place!!!
於 2023 年 8 月住了 2 晚
Jason D 於 2023年9月6日的回應
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 優異

Daphnée

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wow! Incredible!!
於 2023 年 8 月住了 1 晚
Jason D 於 2023年8月30日的回應
Dear Guest,Thank you for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again very soon.Best Regards,Jason DoyleHotel Manager

10/10 優異

Jolanda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sehr schönes Hotel mit superfreundlichen Mitarbeitern - wir sind als Gruppe Abends angereist und es gab eine Verwechslung mit den Zimmern und Belegung - die Mitarbeiterin an der Rezeption war sehr geduldig mit den Änderungen und hat auch gleich von sich aus die Preise der Zimmer entsprechend angepasst. Das Frühstück war sehr gut, das Ambiente der Speiseräume und der Bar ist sehr schön, stimmig und so wie man sich ein irisches Landhotel vorstellt. Das Zimmer war sehr schön eingerichtet und sauber, insgesamt ist die ganze Anlage sauber und gut gepflegt. Einziges kleines Minus: unser Zimmer ging zur Lüftung/Wärmepumpe hinaus - weder der Ausblick noch die Geräuschkulisse waren also toll. Da wir aber tagsüber ohnehin unterwegs waren und die Lüftung nachts ausgeschaltet war, sodass wir das Fenster öffnen konnten, war das für uns kein großes Problem.
於 2023 年 8 月住了 2 晚
Jason D 於 2023年8月30日的回應
Dear Guest,Thank you for taking the time to post your feedback.Best Regards,Jason DoyleHotel Manager

8/10 不錯

Brittany

於 2023 年 8 月住了 1 晚
Jason D 於 2023年9月13日的回應
Dear Guest,Thank you for taking the time to post your feedback.Best Regards,Jason DoyleHotel Manager