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皇家布洛克酒店

3.5 星住宿

Best Western Royal Brock Hotel & Conference Centre

选择日期以查看价格

点评

7.4/10
不错

热门服务设施

  • 游泳池
  • 含早餐
  • 含停车设施
  • 免费 Wi-Fi
  • 空调
  • 健身房
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同类型住宿

开间, 2 张大床 | 办公桌、笔记本电脑工作区、熨斗/熨衣板、免费婴儿床
希尔顿斯帕克圭尔夫
Guelph
  • 游泳池
  • 热水浴缸
  • 含早餐
  • 可带宠物
8.6 分，总分 10，超赞，231 条点评
新价格 HK$920
总价 HK$1,082
含税款和其他费用
6 月 3 日 - 6 月 4 日
希尔顿斯帕克圭尔夫
对比同类住宿

政策

入住

开始办理入住：15:00；停止办理入住：05:00

退房

12:00 之前退房

延时退房需视供应情况而定

延时退房费：CAD 50.00

特别入住说明

前台工作人员将在住客到店时接待

住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

不可带宠物（但欢迎服务类动物）

儿童及加床

欢迎儿童入住。

不提供折叠床/加床。

不提供儿童床（婴儿床）。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 破损押金：每次入住 CAD 100

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 延时退房费：CAD 50.00（视供应情况而定）
  • 客房内微波炉使用费：每晚 CAD10

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡，以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
入住时用于支付其他杂项的信用卡上的姓名必须与预订客房时使用的主要姓名相同。
此住宿接待方接受以信用卡付款

其他注意事项

住宿可提供连通房/相邻房，具体视空房情况而定。住客可通过预订确认邮件中的联系信息向住宿提出要求

常见问题

皇家布洛克酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。

皇家布洛克酒店允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在皇家布洛克酒店办理入住？

开始办理入住：15:00；停止办理入住：05:00。

何时可在皇家布洛克酒店办理退房？

退房时间为 12:00。延迟退房收费 CAD 50.00（视客房供应情况而定）。

皇家布洛克酒店的地址在哪里？

此酒店位于圭尔夫，步行 15 分钟即可走到圭尔夫大学、麦克唐纳·斯图尔特艺术中心和University of Guelph Arboretum (圭尔夫大学植物园)。而且，校友体育场和石板路购物中心距离酒店不到 2 公里。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于的点评

7.4

还可以

7.6

清洁度

8.6

地点

8.2

员工和服务

7.2

住宿条件和设施
10 分 - 超赞。125 条好评，共有 694 条点评
8 分 - 还可以。321 条好评，共有 694 条点评
6 分 - 一般。157 条好评，共有 694 条点评
4 分 - 很差。71 条好评，共有 694 条点评
2 分 - 糟糕。20 条好评，共有 694 条点评

点评

已验证

8/10 不错

MING SEN

满意：客房舒适度，清洁度
Locate right next to University of Guelph and many shops/restaurants within walking distance. Hotel itself is kind of outdated, but the staffs are great and are trying their best to accommodate guests. Overall I think the hotel is sufficient and clean. Great stay I must say and would stay there again the next time I go to Guelph.
2017 年 5 月入住 3 晚
已验证

10/10 超赞

Lorry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The rooms were huge. Loved the location close to shopping, restaurants, and the university. Staff was lovely.
2018 年 9 月入住 3 晚
已验证

6/10 一般

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
This is not our first time stayed with Royal Brock Hotel, the previous experience was great that's why we came back again. The cleanliness was still good, breakfast was decent, yet the front desk staff was disappointing us. He had a negative attitude, ignored us when we stepped into the hotel, myself work in the hospitality industry, I can't believe that being a front desk agent can be this impolite. I didn't expect this from RB.
2018 年 6 月入住 2 晚
已验证

6/10 一般

Martin Chun Ying

It served the purpose.

I have chosen this hotel because of its close proximity to the local university (five minutes walk just across the street). I later found out that it was an old Best Westen now operating as Royal Brock. The hotel is no doubt very old and poorly maintained, a reason for the very reasonable rate. Much work is needed especially in the toilet. However, the staff at the reception (the only staff I have interacted with while staying there for two nights) was very friendly and helpful, the WiFi works good, and if one isn’t picky, the hotel does offer a simple breakfast for free every morning. Oh, and it does have a decent indoor pool.
2018 年 9 月入住 2 晚
已验证

4/10 较差

Marie

满意：员工和服务
不满意：客房舒适度

The room is clean, but it's OLD, air con too loud

The staff is friendly and helpful, but I can see the budget very limited, feel sorry the front desk staff has to do EVERYTHING. The housekeeper didn't clean our room for 3 days, 1st day my husband put privacy sign on by mistake, next 2 days no sign was on, but still didn't clean the room, the toilet is ALMOST plugged, the sink is 80% plugged up, call front desk, sent plumber right away, WIFI is very weak which my son complained most, leaking water from the roof water all over the stairs after the big rain storm. Didn't try the breakfast at all. so no commend.
2018 年 9 月入住 3 晚
已验证

6/10 一般

Karelyn

May Have to Re Think Staying Again

Check in was fine. I liked that we were on the main floor and did not have to climb stairs. The rooms do have to be updated! Our room in particular was very damp and smelled like it. I am not sure if there is a water leak issue or what. Was not happy about that. At breakfast...they had run out of some of the food, but more was being made when I finally was able to talk to a girl who worked there. There were no plates or utensils when we showed up. I took it upon myself to fill the knives, forks and spoons as people needed them and no staff was around. There should be someone out there checking on these simple things all the time. Overall the breakfast was ok. These issues with the room were a problem the last time we stayed. May have to re think staying again.
2018 年 8 月入住 2 晚
已验证

8/10 不错

Mal

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Price, location, room space, services at Front desk, breakfast are all good. Only one thing needs to take care of is the number of staffs serving breakfast. When supplies ran out, it took quite a while to be refilled which cause inconvenience.
2018 年 8 月入住 2 晚
已验证

4/10 较差

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度

Large room but not clean

I checked in and found that the room is not clean yet and air-conditioning is running (seems like others are staying in the room). A lot hair in bathroom from previous guest. No elevator at conference building. It is not suitable for heavy luggage. However, the front staff is really nice and helpful.
2018 年 8 月入住 1 晚
已验证

10/10 超赞

Jennifer

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This was our second stay at the Royal Brock Hotel in Guelph and would recommend it to anyone. The rooms are clean and beds are comfortable. The complimentary hot breakfast was good if a bit repetitive but saved going out somewhere. We didn't make use of the pool but it also looked clean and inviting. We would stay again for sure!
2018 年 8 月入住 3 晚
已验证

6/10 一般

Lisa

Could have been better.

The hotel was ok for its age. The staff tried to be accommodating. The breakfast was terrible. It was convenient to where we needed to go, so that worked for us.
2018 年 6 月入住 6 晚
已验证

8/10 不错

DWB

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fulfills our needs
2018 年 8 月入住 1 晚
已验证

2/10 糟糕

真实旅客

满意：员工和服务
不满意：住宿条件和设施，清洁度

BEWARE OF BEDBUGS

The room smelled weird when we first walked in, and I thought about leaving and finding another place to stay but talked myself out of it. Definitely should have gone with my instincts -- turns out our room had BED BUGS!
2018 年 8 月入住 4 晚
已验证

6/10 一般

Adrian

满意：员工和服务，清洁度
Wifi didn’t work in our room, and the mattress was uncomfortable/ low in the middle. Poor breakfast overall, fake eggs, coffee was burnt, sausages were cold. Staff were friendly and room was clean.
2018 年 8 月入住 1 晚
已验证

8/10 不错

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel at a good price away from the weekend. Street address confuses the GPS. Hotel faces one street, but only entrance is on another street.
2018 年 8 月入住 2 晚
已验证

10/10 超赞

Terry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was large and comfortable. Beds were great TV was a little small but good choice of channels. Restaurants and bars were close by as was shopping. The address is Gordon St., but the entrance is on Stone Rd.
2018 年 8 月入住 2 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
initially was given a room that had not been Maid serviced. the reservation desk quickly gave us an upgrade room that suited us well
2018 年 8 月入住 1 晚
已验证

8/10 不错

AI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
very good and convenient location. reasonably priced.
2018 年 8 月入住 1 晚
已验证

4/10 较差

P

不满意：清洁度、住宿条件和设施、客房舒适度
Unhappy with experience left early. Room cleanliness not great found fresh blueberries on carpet....not ours...bathroom iffy rubber mat for shower disinetrgrating,,much in need of upgrade. Suspect it was a college residence in a past life. Bed only doubles and uncomfortable. Air could not cool room even when set to 68 F. Sheer curtains in shreds. Breakfast was acceptable. Would not return to this venue.
2018 年 8 月入住 2 晚
已验证

10/10 超赞

Donna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Room was large and clean! Bed was comfortable. Breakfast was good!
2018 年 8 月入住 2 晚
已验证

6/10 一般

GramA

满意：员工和服务
Complimentary breakfast was varied.
2018 年 8 月入住 4 晚
已验证

8/10 不错

Clayton

满意：客房舒适度，员工和服务
不满意：住宿条件和设施，清洁度

Good, not great

Good overall Good deal, good breakfast, good customer service. Pool was great, they upgraded us for free. Room wasn't overly clean though. Spiders and webs in bathroom, a centipede greeted us, and someone's hair was on the ceiling and floor. The bathtub / shower also had someone's hair and what looked like snot on the shower curtain. Overall good, but definitely more attention to detail needed.
2018 年 8 月入住 2 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Nice place

Nice room. Very quiet. Friendly service and nice room.
2018 年 7 月入住 3 晚
已验证

8/10 不错

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Guelph stay

A nice basic hotel to stay at - was in town for the Hillside Festival and found this to be an easy place to crash at afterwards. The free breakfast was nice, but I wish there were a few more options for gluten-free guests. Also, I don't understand why everything was served with disposable plates, cups, and cutlery. That's a massive amount of garbage that's created every single day!
2018 年 7 月入住 1 晚
已验证

10/10 超赞

Nao

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean accommodation and great hospitality.
2018 年 7 月入住 1 晚
已验证

4/10 较差

Debbie

不满意：客房舒适度，清洁度
Room was damp and musty smelling. The screen door on the patio door was stiff and the door was difficult to open and close. The beds were uncomfortable and the staff were invisible.
2018 年 7 月入住 2 晚