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Crowne Plaza Kitchener-Waterloo by IHG

4.0 star property
Hotel with a full-service spa, a quick walk to Centre In The Square

Choose dates to view prices

Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

Exterior
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Exterior
Meeting facility
Located near Kitchener-Waterloo Art Gallery, Crowne Plaza Kitchener-Waterloo has a welcoming lobby with a fireplace. Enjoy breakfast at Aqua Lounge or swim in the indoor pool. The hotel offers free WiFi, multilingual staff, and seven meeting rooms.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Pool
  • Room service
  • Bar
  • 24/7 front desk
The current price is HK$854
HK$1,004 total
includes taxes & fees
14 Sept - 15 Sept

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Deep-soaking bath
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Sofa bed - double
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Deep-soaking bath
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(90 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Deep-soaking bath
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Deep-soaking bath
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Deep-soaking bath
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Kitchener, a neighbourhood in Kitchener, Crowne Plaza Kitchener-Waterloo by IHG is near the airport and near a metro station. Conestoga Mall and St. Jacobs Outlets are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bingemans and Chicopee Tube Park. Looking to enjoy an event or a match? See what's going on at Centre In The Square or Kitchener Memorial Auditorium Complex. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snow tubing.
Visit our Kitchener travel guideOpens in a new window
Map
105 King St E, Kitchener, ON, N2G2K8

What's nearby

  • Centre In The Square - 8 min walk - 0.7 km
  • Kitchener Memorial Auditorium Complex - 20 min walk - 1.7 km
  • Bingemans - 6 min drive - 5.1 km
  • Wilfrid Laurier University - 7 min drive - 5.1 km
  • University of Waterloo - 8 min drive - 5.4 km

Getting around

  • Kitchener Station - 14 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 67 min drive

Restaurants

  • ‪Crabby Joe's Bar & Grill - ‬1 min walk
  • ‪Kung Fu Tea - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Score Pizza - ‬4 min walk
  • ‪King Katsu - ‬3 min walk

About this property

Crowne Plaza Kitchener-Waterloo by IHG

Upscale hotel near Centre In The Square
Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo by IHG provides dry cleaning/laundry services, a fireplace in reception and a bar. Indulge in a massage, a body wrap and hydrotherapy at Karma Medi Spa, the on-site spa. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business centre.
You'll also find perks such as:
  • An indoor pool
  • Self-parking (surcharge), express check-out and massage treatment rooms
  • ATM/banking services, 11 meeting rooms and a computer station
  • A lift, luggage storage and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 201 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and hairdryers
  • 37-inch LED TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge Restaurant
  • Aqua Lounge Restaurant

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,000 square foot of space)

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener-Waterloo Ontario
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo by IHG Hotel
Crowne Plaza Kitchener Waterloo an IHG Hotel
Crowne Plaza Kitchener-Waterloo by IHG Kitchener
Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 AM.

How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo by IHG on 14 Sept 2025 start from HK$853.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Kitchener-Waterloo by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Kitchener-Waterloo by IHG?

Self-parking is available for CAD 12.00 per night.

What time is check-in at Crowne Plaza Kitchener-Waterloo by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Kitchener-Waterloo by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Kitchener-Waterloo by IHG located?

Located in Downtown Kitchener, this spa hotel is within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 mi (5 km). Kitchener Station is 14 minutes by foot.

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Reviews

Crowne Plaza Kitchener-Waterloo by IHG Reviews

8.4

Very good

8.8

Cleanliness

6.0

Location

8.8

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 635 out of 1289 reviews
Rating 8 - Good. 352 out of 1289 reviews
Rating 6 - Okay. 176 out of 1289 reviews
Rating 4 - Poor. 52 out of 1289 reviews
Rating 2 - Terrible. 74 out of 1289 reviews

Reviews

8/10 Good

Russ

Liked: Cleanliness, amenities, property conditions & facilities
Great stay !
Stayed 2 nights in Aug 2025

10/10 Excellent

Aaron

Liked: Staff & service
Great stay, lovely hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Pat

Liked: Cleanliness
Friendly staff, clean rooms, good location
Stayed 1 night in Aug 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 2 nights in Jul 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities
Great stay

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close it is to all the shops
Stayed 1 night in Sep 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good rooms
Stayed 6 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lean room, great check in, parking safe
Stayed 4 nights in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff… nice hotel though room was a little tired but clean which is the main thing
Stayed 3 nights in Aug 2025

10/10 Excellent

zia

Liked: Staff & service, amenities, property conditions & facilities
Great staff at reception
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Amenities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with a great location
Stayed 1 night in Aug 2025

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet place for a good relaxing time
Stayed 1 night in Aug 2025

6/10 Okay

Jakob

Liked: Cleanliness, property conditions & facilities
A nice stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Appreciated the early check in. Staff were friendly professional and accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and helpful
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, amenities
Nice and comfy bed the property is a bit dated. Great for short stays.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness
Very good location, quiet, close to all attractions
Stayed 2 nights in Jul 2025

8/10 Good

Tom

Hotel
Stayed 1 night in Aug 2025

8/10 Good

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to stay here & walk to the center of the square for Carrieso easily. Im glad we could eat, shop & find all our amenities in walking distance & was able to keep my car parked safely. Restaurant was great, pool was lovely too.
Stayed 1 night in Aug 2025

10/10 Excellent

cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 4 day stay. Clean, spacious, very comfortable room. The staff were outstanding, always helpful and smiling ..great breakfast buffet and delicious meals at the restaurant ..and situated perfectly for walking. We highly recommend the hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly and very helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located in the center of the city.
Stayed 3 nights in Jul 2025