The host communication was excellent. She is always there when we reached out with questions. The unit is very comfortable!
Just to help future travellers understand the structure of this rental, there are 3 parties/entities to deal with because:
First party - private unit owners renting out to guests (we love the idea and set up). Our hosts is excellent in communication and very helpful. She really tries.
Second party - you have the front desk who does common security management for public/communal place and they give fobs to units and communal amenities (we understand the need, but be patience sometimes the front desk security person go on rounds for 25 min). This happened with our check-in and waited for entire round time. They do not operate the garage parking.
Third party - the parking is operated by an outside company (3rd party business called Parkco) and the in/out gates are whacko, which sometimes it works, but sometimes doesn't. If you have no front license plate, like ours from out of province, then you might encounter headaches. The host could help with a 4-digit codes received from Parkco. If you are stuck by the gate, reach out to Parkco or hosts, not front desk. If you have front license plate, we were told that it is supposed to work with a camera scan.
Our stay within the unit was excellent! We would recommend this place.