「room was moderately clean but at least one towel was dirty and smelled used. The whole reason we booked this hotel and the 'pool room' was to use the pool and hot tub. The pool is across their marketing and photography. When we arrived we were told the pool and hot tub were closed for the season. Had we known this we would have booked a different hotel. The photos and marketing are misleading and nothing was offered to help make it right. The front desk person wouldn't even make eye contact with...
「room was moderately clean but at least one towel was dirty and smelled used. The whole reason we booked this hotel and the 'pool room' was to use the pool and hot tub. The pool is across their marketing and photography. When we arrived we were told the pool and hot tub were closed for the season. Had we known this we would have booked a different hotel. The photos and marketing are misleading and nothing was offered to help make it right. The front desk person wouldn't even make eye contact with...
Elizabeth