Dear Brian,It's great to hear that you enjoyed your room and the jacuzzi. However, it's disappointing to hear that the lift wasn't working during your stay. We apologize for inconvenience this may have caused. Your feedback is important to us and we'll do our best to address this . We appreciate your feedback and look forward to welcoming you back in the future.

Dear Julie Angel,It sounds like you had a fantastic experience. A spacious room with a view, friendly staff, and the convenience of cooking your own meals can really make a stay memorable. We're thrilled to hear that you enjoyed the jacuzzi bath and the kitchen facilities. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Dear Richard,It sounds like you enjoyed the room and found the staff to be pleasant. However, the lack of available amenities such as a bar or food options, along with few other guests present, detracted from your experience. Thank you for sharing your experience and we hope to welcome u back for a better experience in the future .

Dear Lorraine,Thank you for your feedback!

Dear Jason,Thank you for taking the time to share your experience with us. We're delighted to hear that you found your stay at our hotel to be a positive one.It's great to know that you found the room to be a good size and clean, and that you enjoyed the quality of the bathroom. We aim to provide a comfortable and pleasant environment for our guests.We're pleased that you appreciated the convenience of our kitchen and dining area, which is indeed a great option for those who prefer a take-away meal.Your feedback about the bed height and lighting is duly noted, and we'll consider this for future improvements. We're particularly happy that our staff's warm and accommodating service left a positive impression on you. Guest satisfaction is our top priority, and we're glad we could contribute to a great stay for you.We look forward to the opportunity to host you again in the future, and please don't hesitate to reach out if you have any additional comments or suggestions.Warm regards,Madison

Dear Stephen,Thank you for providing such detailed feedback on your experience at our hotel. We appreciate the time you took to share your insights.We're glad to hear that you found the hotel to be affordable and with some convenient amenities like the kitchen facilities. However, we do apologise for the inconveniences you faced regarding room temperature and the noise from rain. We understand how these factors can affect your stay.Regarding the hot water issue, we apologise for this and will ensure this is addressed promptly.We value your feedback as it helps us improve our services. We hope you consider staying with us again and experiencing a more comfortable visit.Best regards,Madison

Dear Nigel,Thank you for taking the time to provide feedback about your recent stay with us. We apologise for any inconvenience you experienced during your stay.We understand that the absence of a receptionist, difficulties with communication, and the inability to open the room door were frustrating. We take these issues seriously and will work to improve these aspects of the guest experience.Regarding the availability of food, we apologise for any inconvenience. Please kindly consider that we currently don't serve any food at our hotel and we have mentioned in on the website as well. So, our guests are well-informed in advance.Thank you for your feedback, and we hope you would consider giving us another opportunity to provide you with a more pleasant experience in the future.Best regards,Madison

Dear Tim,Thank you for sharing your feedback regarding the parking situation during your stay at our hotel. We apologise for any confusion or inconvenience this may have caused.Best regards,Madison

Dear Richard,We sincerely appreciate your feedback regarding your stay in Room 29 at our hotel. Please accept our apologies for the inconvenience you experienced due to the design and lack of blinds or curtains in that particular room.We hope you might consider staying with us again in the future, and we'll do our best to provide you with a more enjoyable experience.Best regards,Madison

Dear Ann,Thank you for sharing your feedback regarding your recent stay at our hotel. We're truly sorry to hear about the various issues you encountered during your visit, and we apologise for any inconvenience you experienced.It's clear that there were misunderstandings regarding our housekeeping policy, and we appreciate you bringing this to our attention. We understand that cleanliness and the availability of essential amenities are crucial to a comfortable stay. Your comments have been shared with our team to ensure that our policies are clarified for future guests and to address any issues with our TV services promptly.Regarding the check-in process, we apologise for the difficulties you encountered. We are continuously working to streamline our procedures to make the check-in process as smooth as possible, and we are sorry for any frustration you experienced.Your feedback is valuable to us as we strive to improve our services and guest experiences. We sincerely regret that your stay did not meet your expectations. If you ever reconsider staying with us in the future, please don't hesitate to reach out, and we will do our utmost to make your stay more enjoyable.Best regards,Madison

Dear Rogers,Thank you for taking the time to share your experience with us. We sincerely apologise for the maintenance issues you encountered during your stay in Room 26. Your feedback is important to us, and we're committed to addressing these concerns promptly to improve the guest experience.We regret that the bathplug, mirror, glass shelf, and soap dispenser were not up to the expected standard. Please know that we will be looking into these matters to ensure they are rectified to prevent similar issues for our future guests.We appreciate your understanding and bringing these matters to our attention. Your feedback helps us to continuously improve our services, and we hope to have the opportunity to welcome you back in the future to offer a more enjoyable and hassle-free stay.Best regards,Madison

Dear Andrew,Thank you for sharing your feedback with us. We appreciate your compliments about the building and the efforts of our reception staff.However, we sincerely apologise for the inconvenience you experienced during your stay. Your comments about the lack of services and staff, as well as the absence of restaurant and bar facilities, are noted. We understand the importance of providing a well-rounded experience, and we regret that we fell short of your expectations in this regard.Regarding the TVs, we apologise for any technical difficulties you encountered. Our team will investigate the issue to ensure it is resolved promptly.Please know that we take your comments seriously, and we will use them constructively to make the necessary improvements. Your satisfaction is important to us, and we hope to have the chance to offer you an improved and more enjoyable stay in the future.Thank you for your understanding, and we look forward to the opportunity to welcome you back.Best regards,Madison

Dear Attila,Thank you for your positive feedback! We're thrilled to hear that you found our booking process easy and that our budget-friendly pricing met your expectations. It's our aim to provide a seamless and affordable experience for all our guests. We hope you had a great stay and look forward to welcoming you back in the future.Best regards,Madison

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