外觀

諾克斯維爾錫達布拉夫貝斯特韋斯特普拉斯酒店的評價

2.5 out of 5

評價

8.6

優異

10 分評分,優異;1003 則評價中有 526 則" "
8 分評分,不錯;1003 則評價中有 315 則" "
6 分評分,一般;1003 則評價中有 95 則" "
4 分評分,欠佳;1003 則評價中有 29 則" "
2 分評分,很差;1003 則評價中有 38 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Wei-Hsin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff
There is little problem with bath soap machine. However, we got lot soaps. The staff is really nice and friendly. We definitely will come back next time.
於 2019 年 1 月住了 2 晚
Lea Covington-Guest Services Liaison 於 2019年2月2日的回應
Thank you for reviewing your recent stay at our property. On behalf of our staff, I greatly apologize for any issues during your stay. We hope to see you again soon.

10/10 優異

Nancy

伴侶同遊
Hotel is very clean, front office check in was easy and lady was very pleasant and helpful. Room is clean, bed so comfortable, shampoo/conditioner/body wash is fabulous!
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月5日的回應
Dear Guest,Thank you for your perfect rating and glowing review! We're thrilled to hear that you found our hotel very clean and that you had a pleasant check-in experience with our front office staff. We're delighted that you enjoyed the cleanliness of your room, the comfortable bed, and the quality of our amenities. Your feedback means a lot to us, and we hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 優異

Debra (Carlsbad)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
This is a great hotel and we would stay there again. Everything was clean and well-maintained, the breakfast was wonderful. The only minor problem was water. Pressure was low and took a some time for the water to heat up. Otherwise, everything was great and we would highly recommend this hotel to anyone.
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月4日的回應
Dear Debra,Thank you for your glowing review! We are glad that our hotel impressed you enough that you would stay with us again and will recommend our hotel to others. It's wonderful to know that you found everything clean, and well-maintained, and enjoyed our breakfast offerings. We apologize for the inconvenience with the water pressure and temperature; we'll look into addressing this issue promptly. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 優異

Cindy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
Dear Cindy,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

10/10 優異

Karen

Quick easy check-in, great communication from the hotel, very central location, and very comfortable!
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月28日的回應
Dear Karen,Thank you very much for the stay and the fantastic sharing. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy staying with us and we hope to see you again.Sincerely,Hotel Manager

2/10 很差

Jeana

親子同遊
不滿:整潔度、設施服務和住宿狀況
There was an awful smell in the hotel.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月27日的回應
Dear Jeana ,We apologize for the unpleasant odor you encountered during your stay. Maintaining a fresh and comfortable environment for our guests is important to us, and we regret that we fell short in this regard. Your feedback is valuable, and we will address this issue with our team to ensure immediate improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 優異

Gary

讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was large and clean.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月28日的回應
Dear Gary,Thank you so much for taking the time to share your experience with us. We're glad to hear that you found your room spacious and clean during your stay! Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

2/10 很差

Bruce

From this single terrible experience with Expedia trying to reserve two standard hotel rooms for two 80 year old, disabled Vietnam combat veterans, I will never ever work with Expedia again. Having basically fouled up the reservation, they disavowed responsibility and charged me at full rate for a room I could not and did not use. I plan to write each of the four veterans magazines to which I subscribe, plus AAA and AARP, and report to them in painful detail why they should categorically avoid using Expedia when traveling. Expedia should be embarrassed at taking such advantage of the elderly. Stand by for heavy weather! Bruce Valley, Rye, NH
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月26日的回應
Dear Bruce,We're truly sorry to hear about your frustrating experience with the third-party booking site. It's disheartening to hear that they failed to provide adequate support and assistance, especially given the circumstances of your reservation for two disabled Vietnam combat veterans. Your feedback is incredibly valuable. We hope that by sharing your story, it will help others avoid similar challenges when booking their travel accommodations through third-party sites. We appreciate you bringing this matter to our attention, and we apologize for any inconvenience you've experienced. Sincerely, Hotel Manager

10/10 優異

Brian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is wonderful.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月22日的回應
Dear Brian,Thank you for your excellent rating! We're delighted to hear that you had a positive experience with our staff. Providing exceptional service is our top priority, and we're thrilled that our team made your stay memorable. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 不錯

Wally

讚好:整潔度、職員與服務和住宿狀況
Friendly staff. Had problem with TVset remote, they replaced it.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月19日的回應
Dear Wally,Thank you for your review and for recognizing our friendly staff. We're glad we could promptly address the issue with the TV remote for you. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back for an even better experience in the future!Sincerely, Hotel Manager

10/10 優異

Mike

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月11日的回應
Dear Mike,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager

10/10 優異

Pam

讚好:設施服務和住宿狀況
Staff was excellent
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月5日的回應
Dear Pam,Thank you for staying at our hotel. We're thrilled to hear that you had an excellent experience with our staff! Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
The staff is super friendly. They always are.
於 2024 年 3 月住了 4 晚
Hotel Manager 於 2024年4月1日的回應
Dear David,Thank you for your kind words. We're delighted to hear that you found our staff to be super friendly during your stay. Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. Look forward to your next visit!Sincerely, Hotel Manager

10/10 優異

Rachelle

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月28日的回應
Dear Rachelle,Thanks for choosing our hotel for your stay and the 5 ratings you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

10/10 優異

Jade (McLean)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were friendly and helpful. Rooms have been freshened up.
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年3月24日的回應
Dear Jade,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our staff friendly and helpful and that you noticed the freshened-up rooms. Providing a welcoming and comfortable experience for our guests is our goal, and we're glad we could meet your expectations. We appreciate your support and hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager

10/10 優異

Rodica

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast was good and the staff nice
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年3月22日的回應
Dear Rodica,Thank you for your feedback! We're delighted to hear that you enjoyed our breakfast and found our staff to be nice. We strive to provide a pleasant experience for all our guests. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 優異

Xiomara

讚好:整潔度、職員與服務和住宿狀況
Great all around!
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年3月18日的回應
Dear Xiomara,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 一般

Mike

伴侶同遊
Coffee station was good. Bakery items were stale
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年3月2日的回應
Dear Mike,Thank you for your feedback. We're glad to hear that you enjoyed our coffee station, but we apologize for any disappointment regarding the bakery items being stale. Your feedback is important to us, and we'll address this issue to ensure a better experience for our guests. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

6/10 一般

Judy

讚好:整潔度、職員與服務和住宿狀況
I was in a room right off the lobby. One night, after 11:00 PM there was enough noise from the lobby to awaken me. I called the front desk about the noise and was told “With seven guests checking in at the same time, what do you expect?” I find that answer totally unacceptable. At that time of day the staff should have asked for those checking in to be considerate of the guests already in their rooms.
於 2023 年 11 月住了 8 晚
Hotel Manager 於 2024年2月20日的回應
Dear Judy,We apologize for the inconvenience you experienced due to noise from the lobby. Your comfort is important to us, and we're sorry that our response did not meet your expectations. We will address this issue with our staff to ensure that we handle similar situations more effectively in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 優異

Mary

讚好:整潔度、職員與服務和住宿狀況
Good
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月15日的回應
Dear Mary,Thank you for the review. It is really great to find out that you had a very good time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

8/10 不錯

Delores

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms looked recently updated.
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年2月1日的回應
Dear Delores,Thank you for noticing and appreciating our recent room updates. We're delighted that you found our refreshed rooms appealing. We hope to welcome you back for another positive experience.Sincerely, Hotel Manager

10/10 優異

Gordon (Ivins)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 11 晚
Hotel Manager 於 2024年1月24日的回應
Dear Guest,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 優異

Jordan

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年1月25日的回應
Dear Jordan,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

8/10 不錯

Lori

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年1月18日的回應
Dear Lori,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

2/10 很差

Shannon

Customer Service Foul
I was unable to stay because my travel provider canceled and the hotel would not reschedule nor issue a refund. I feel like I was robbed. They could have at least rescheduled as they had the availability. They didn’t have the compassion or flexibility they would have liked to receive if in the same circumstances themselves.
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月14日的回應
Dear Guest,We appreciate your feedback and apologize for any inconvenience caused. We understand your concerns and will review our policies to enhance flexibility in such situations. We regret the impact on your experience and appreciate your understanding.Sincerely, Hotel Manager

10/10 優異

S

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Hotel Manager 於 2024年1月10日的回應
Dear Guest,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 優異

michelle

讚好:整潔度、職員與服務和住宿狀況
I had an amazing experience. The lady at the desk was super sweet and helpful. I had a good experience. Would highly recommend.
於 2024 年 1 月住了 1 晚
Hotel Manager. 於 2024年1月9日的回應
Dear michelle,Thank you for sharing your positive experience! We're delighted to hear that you had an amazing stay and found the lady at the desk to be super sweet and helpful. Your recommendation means a lot to us, and we appreciate your kind words. We look forward to welcoming you back for another wonderful stay in the futureSincerely, Hotel Manager

8/10 不錯

Evelyn

於 2023 年 12 月住了 1 晚
Hotel Manager 於 2023年12月31日的回應
Dear Guest,Thank you for sharing your feedback. We appreciate your positive rating and would love to learn more about your experience. If there are specific areas where we excelled or aspects we can improve upon, please feel free to provide additional details. We value your input and hope to have the pleasure of serving you even better in the future.Sincerely, Hotel Manager

10/10 優異

Lori

於 2023 年 12 月住了 1 晚
Hotel Manager 於 2023年12月19日的回應
Dear Lori,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel very clean and comfortable rooms. Breakfast in the morning was excellent. Will definitely stay here again when passing through the area.
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2023年12月10日的回應
Dear Guest,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that you had a great experience at our hotel, finding clean and comfortable rooms. It's fantastic that you enjoyed the excellent breakfast, and we appreciate your intention to stay with us again when passing through the area. We look forward to providing you with another exceptional stay in the future!Sincerely, Hotel Manager

6/10 一般

Josh

於 2023 年 12 月住了 3 晚
Hotel Manager 於 2023年12月10日的回應
Dear Josh,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 優異

Paige

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
We didn't know what to expect from a Best Western, but we needed a night at a hotel on our way down to Nashville. We were pleasantly surprised. The staff is wonderful here, the room is very clean and quiet. We will stay at a Best Western Plus again!
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年12月6日的回應
Dear Paige,Thank you for your stay. We're thrilled to have exceeded your expectations and that you had a pleasant experience with our staff, cleanliness, and quiet rooms. Your kind words are greatly appreciated, and we look forward to welcoming you again.Sincerely, Hotel Manager

8/10 不錯

Dan

於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年12月20日的回應
Dear Dan,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 優異

Rob

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年12月19日的回應
Dear Rob,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 優異

Suzanne

讚好:整潔度、職員與服務和住宿狀況
Very nice friendly staff. Lots of places to choose from to dine.!easy off on to interstate !
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月28日的回應
Dear Suzanne,Thank you for your positive feedback. It's fantastic to hear that you encountered a very friendly staff and enjoyed the dining options nearby. Also, the convenience of easy access to the interstate is definitely a plus. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 優異

Renee

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect for the weekend!!
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月28日的回應
Dear Renee,Thank you for your wonderful comment. We are glad to hear you had a perfect weekend! We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

8/10 不錯

Alla

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月28日的回應
Dear Guest,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 優異

Gary

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay and staff
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月24日的回應
Dear Gary,Thank you for the positive feedback! We're glad to hear that you had a great stay and found the staff accommodating. If there's anything specific you enjoyed or if there's anything we can do to make your future stays even better, please feel free to let us know. We look forward to providing you with excellent service during your future visits.Sincerely, Hotel Manager

10/10 優異

MR CHARLES

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great price, cozy and in a great location.
於 2023 年 11 月住了 3 晚
Hotel Manager. 於 2023年11月22日的回應
Dear MR CHARLES,Thank you for your positive feedback! We're delighted to hear that you enjoyed our great price, cozy accommodations, and excellent location. Providing a comfortable and convenient experience for our guests is our goal, and we're glad we could meet your expectations. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager

10/10 優異

Hans

於 2023 年 11 月住了 5 晚
Hotel Manager 於 2023年11月20日的回應
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 不錯

Micheldron

於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年12月8日的回應
Dear Micheldron,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 優異

David

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean room and friendly staff during all hours. I’ll be back for the great service.
於 2023 年 11 月住了 3 晚
Hotel Manager 於 2023年11月17日的回應
Dear David,Thank you for your positive feedback. We're thrilled to hear you had a wonderful experience with our friendly staff and found your room clean throughout your stay. We are excited to welcome you back for another round of excellent service. Your continued support means a lot to us!Sincerely, Hotel Manager

8/10 不錯

Ellen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location with many dining choices. Beds very comfortable, room clean , good breakfast.
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月16日的回應
Dear Ellen,Thank you for your positive feedback! We're pleased to hear that you enjoyed the great location with dining options, comfortable beds, clean rooms, and a good breakfast. Your comments are appreciated, and we hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 不錯

Elizabeth

家人同遊
讚好:職員與服務
Stayed for a UT game. Older lobby but rooms are updated. Clean and super friendly staff.
於 2023 年 11 月住了 2 晚
Hotel Manager 於 2023年11月11日的回應
Dear Elizabeth,Thank you for choosing our hotel for your UT game stay. We're glad you appreciated our updated rooms and experienced cleanliness. Our team is thrilled to hear your positive comments about their friendliness. We'll continue to strive for excellence and hope to welcome you back for another comfortable stay.Sincerely, Hotel Manager

10/10 優異

Kristie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing! Rooms are very clean, breakfast was great..close to restaurants, shopping, Top Golf and other thing you can think of...
於 2023 年 11 月住了 2 晚
Hotel Manager 於 2023年11月11日的回應
Dear Kristie,Thank you for sharing your positive feedback. We're delighted to hear that you had an amazing experience with our staff and enjoyed the clean rooms and great breakfast. It's fantastic that our location near restaurants, shopping, and entertainment, including Top Golf, added to your overall satisfaction. We look forward to hosting you again.Sincerely, Hotel Manager

4/10 欠佳

Dana (Fort Collins)

家人同遊
I would recommend staying at this property only if you are hearing impaired or if you’re one of those rare hibernators who is able to sleep next to a railroad track where the trains never stop. Was it ever loud! Tried to sleep with earplugs in, and all we could hear all night long was the roar and rumble of traffic going by on the interstate. Didn’t realize how close to the highway it was when I made the reservation. Otherwise, it would be adequate for a brief stay at a basic hotel for not too much money.
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月10日的回應
Dear Dana,Thank you for your feedback. We apologize for the disturbance caused by the highway noise during your stay. We understand the importance of a peaceful night's sleep and regret falling short of your expectations. Your feedback is valuable, and we'll consider this for future improvements. We hope to have the opportunity to provide a more comfortable experience in the future.Sincerely, Hotel Manager

10/10 優異

Robert (Lincolnton)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We really liked the spaciousness of the executive suite. The mattress was very good. Room was clean. Breakfast very good. My only complaint is low water pressure in the shower.
於 2023 年 11 月住了 3 晚
Hotel Manager 於 2023年11月5日的回應
Dear Robert,Thank you for the 5 out of 5 rating and your positive feedback! We're glad to hear that you liked the spacious executive suite, the comfortable mattress, the cleanliness, and the good breakfast. We apologize for the low water pressure in the shower, and we appreciate your feedback. Your comments are valuable as we strive to enhance our guests' experiences.Sincerely, Hotel Manager

10/10 優異

Eric

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall great stay!
Had an awesome stay at BW Plus. Absolutely loved the room. Bed is super comfy. Very spacious and very nice as well. Had everything I needed and then some. Only complaints are had a little bit of low water pressure first night, but got corrected the second night. Great staff. I wish breakfast started before 7 am. I’m a RN and I have to be at work at 7. A lot of the other hotels in the area have full breakfast at 6 am for us early birds.
於 2023 年 10 月住了 2 晚
Hotel Manager. 於 2023年11月2日的回應
Dear Eric,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 優異

Mary

伴侶同遊
讚好:整潔度、職員與服務和設施服務
It was a nice place for overnight.
於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年10月31日的回應
Dear Mary,Thank you for your feedback. We're glad to hear that you found our place nice for an overnight stay. Your comfort and satisfaction are important to us, and we look forward to the opportunity to serve you again in the future.Sincerely,Hotel Manager

10/10 優異

Jimmy

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年10月23日的回應
Dear Jimmy,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager