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錫達布拉夫諾克斯維爾萬豪唐普雷斯套房酒店的評價

2.5 out of 5
錫達布拉夫諾克斯維爾萬豪唐普雷斯套房酒店
205 Langley Place, Knoxville, TN

評價

8.6

優異

10 分評分，優異；242 則評價中有 121 則" "
8 分評分，不錯；242 則評價中有 76 則" "
6 分評分，一般；242 則評價中有 27 則" "
4 分評分，欠佳；242 則評價中有 9 則" "
2 分評分，很差；242 則評價中有 9 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Trina L

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
only bummer is that none of their rooms have a king size bed, also, for the price to be called a suite, was a little on the small size for us
於 2024 年 4 月住了 1 晚

8/10 不錯

Melissa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
As a Marriott brand they do have high standards for appearance and cleanliness. Everything was pretty clean. I did find some hair in the bathtub and a big clump of hair in a clean folded bath towel. That is definitely one of my pet peeves when staying at hotels, finding hair in the bathroom, sheets or towels; just a little bit more time, double checking or even caring about your job or work assignment would go a long way. I understand you can’t catch everything but to find a big clump of hair in a clean folded bath towel was a bit disgusting, I don’t understand how you can’t quickly look over both sides of a bath towel when folding to prevent something like that from occurring. The only other problem was the noise level coming from other rooms, above (stomping around) and next to you (high tv volume)…having the fan on from the heater/ac does alleviate most of it. Overall the hotel property and condition of the inside of the hotel seemed really well kept and in good order. The hotel is in a great neighborhood, safe, plenty of shopping areas and food restaurants. The staff seemed really pleasant; the breakfast bar attendants were very friendly and pleasant to interact with. They did a good job at keeping food readily available even when it was busy. The bed wasn’t that comfortable, just a flat mattress. The workout room wasn’t that clean, equipment was dirty and there was no cleaning supplies present. The kitchenette area makes it convenient when on a long stay too.
於 2024 年 4 月住了 5 晚

8/10 不錯

Roger

讚好：整潔度、職員與服務和住宿狀況
Everything was fast easy and the staff super polite
於 2024 年 4 月住了 1 晚

8/10 不錯

Tony

家人同遊
讚好：整潔度、職員與服務和設施服務
It just was not what I am used to when coming to a Marriott property Seems a little outdated
於 2024 年 4 月住了 1 晚

8/10 不錯

Virginia

家人同遊, 寵物同遊
讚好：整潔度、職員與服務和設施服務
The property had suffered a flood loss shortly before our stay which is the downscore for property condition BUT they were working dilligently to get it repaired and did not cause an inconvenience to our stay or access to amenities. Would stay again.
於 2024 年 3 月住了 3 晚

6/10 一般

Coy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fire alarm and evacuation at 1 am was not pleasant. False alarm. I was told they did not have the room I had reserved available. But the room the found looked the same and was an excellent ground floor location.
於 2024 年 3 月住了 1 晚

10/10 優異

Melissa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Very friendly staff.
於 2024 年 3 月住了 1 晚

8/10 不錯

James

於 2024 年 3 月住了 1 晚

10/10 優異

elsie

讚好：整潔度、職員與服務和住宿狀況
Excellent customer service

10/10 優異

Thomas

The room has it all. Kitchen and office area. Very nice. Hope to come and visit again soon!
於 2024 年 2 月住了 1 晚

10/10 優異

Traci

於 2024 年 1 月住了 2 晚

10/10 優異

Larry

讚好：設施服務
Theplace was clean and comfortable, and the dtaff was friendly and helpful. Our only complaint was the vehicle noise from the interstate.
於 2024 年 1 月住了 1 晚

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Jesse

家人同遊
讚好：職員與服務和設施服務
於 2023 年 12 月住了 2 晚
CK 於 2024年1月3日的回應
Thank you for staying with us.

10/10 優異

rae

於 2023 年 12 月住了 1 晚
CK 於 2023年12月14日的回應
Thank you for staying with us and hope to see you again in the future.

10/10 優異

Sami

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Greatest customer service and awesome staff
於 2023 年 11 月住了 2 晚
CK 於 2023年12月14日的回應
Thank you for staying with us and hope to see you again in the future.

10/10 優異

Martha

於 2023 年 11 月住了 1 晚
CK 於 2023年12月20日的回應
Thank you for staying with us.

2/10 很差

GARRY

商務旅客
不滿：住宿狀況和客房舒適度
Garry’s review
Hotel allows pets and our room smelt like dogs, pillows were so bad we went out to buy some. No place to sit outside, no grill to cook out. Bed mattress must be 40 years old, the whole place ran down really bad. Tear it down and start over
於 2023 年 11 月住了 7 晚
CK 於 2023年12月14日的回應
Thank you for staying with us and hope to see you again in the future.

10/10 優異

Miles

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
CK 於 2023年12月14日的回應
Thank you for staying with us and hope to see you again in the future.

10/10 優異

Alberto

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente
於 2023 年 10 月住了 2 晚
ck 於 2023年12月20日的回應
Thank you for staying with us.

6/10 一般

Mark

家人同遊
Mehhh
Not very well maintained. Bathroom extractor barely pulls any air. Closet doors don't close all the way. Bed a little squeaky. Behind our window was a random gutter that had fallen, made it look junky. Our floor mat towel for the bathroom had footprint shoe marks all over it. And a wet washcloth had been left in the shower from the last guest or cleaning. Odd. At breakfast the guy was working hard, no dis on him, but just couldn't keep up with demand for the food.
於 2023 年 10 月住了 2 晚
CK 於 2023年12月20日的回應
We will get these issues fixed. Thank you for staying with us.

10/10 優異

George

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Up to date, clean, well maintained.
於 2023 年 9 月住了 1 晚

10/10 優異

Naomi Williams

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very limited parking
於 2023 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good stay
Studio was very functional and met my needs very well. Bed was comfortable, kitchen was more than adequate, service was great, and good value for money.
於 2023 年 9 月住了 5 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和客房舒適度
The pool was a little dirty. The room smelled musty but the bed was comfortable.
於 2023 年 8 月住了 3 晚

8/10 不錯

Jeffrey

Very friendly staff
於 2023 年 8 月住了 1 晚

10/10 優異

Brandon

家人同遊
讚好：整潔度和客房舒適度
GREAT!!!
It was great perfect for whole family we had 6 which came with 2 bedrooms a full kitchen and sofa pullout bed
於 2023 年 8 月住了 4 晚

10/10 優異

Casey

讚好：整潔度和客房舒適度
於 2023 年 8 月住了 2 晚

8/10 不錯

yatfei

於 2023 年 8 月住了 1 晚

10/10 優異

Rosarito (Columbus)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Room was clean and very comfortable! Highly recommended!
於 2023 年 7 月住了 1 晚

10/10 優異

Dale

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 7 月住了 2 晚

2/10 很差

Leslie

於 2023 年 7 月住了 8 晚

8/10 不錯

Jeb

家人同遊
讚好：整潔度
Decent stay
We checked in later in the evening and the two gentlemen at the front were really kind and helpful. Later that night when we returned we noticed there were no sheets on the pullout bed. Needed to wait for a while at the front desk for sheets and pillows. They did not have any clean blankets available so they provided two thin extra sheets for the night. The stairwell smelled a bit like smoke, and the elevators were a little smelly. I am being very picky on this review, but the overall stay was really just fine.
於 2023 年 6 月住了 2 晚

10/10 優異

Mark

家人同遊
讚好：整潔度和住宿狀況
The Room was very spacious and clean. The property is centrally located to lots of very good dining and convenient shopping options... two restaurants on the same street that are excellent are Parkside Grill and Abridged Beer Company.
於 2023 年 6 月住了 3 晚

10/10 優異

Rachel (Corpus Christi)

伴侶同遊
讚好：整潔度和住宿狀況
Marco at front desk was very friendly and helped us find a great restaurant!
於 2023 年 6 月住了 2 晚

8/10 不錯

Carla

家人同遊
讚好：住宿狀況
不滿：整潔度
Our room was very dirty... for our taste. Staff cleaned it quickly and kindly. Obvious that previous guests were destructive with ripped and dirty sofa, sad.
於 2023 年 6 月住了 2 晚

10/10 優異

Morgan

讚好：整潔度和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 優異

Teresa

家人同遊
讚好：整潔度、設施服務和住宿狀況
It was safe and friendly
於 2023 年 4 月住了 3 晚

4/10 欠佳

Srikanth

家人同遊
不滿：整潔度和設施服務
Kitchen appliances were dirty and front desk person was not cooperative, gave us a dirty room and ehen asked to change it was changed with a big deal kinda face
於 2023 年 4 月住了 1 晚

10/10 優異

Jeffrey

讚好：整潔度和客房舒適度
於 2023 年 4 月住了 2 晚

10/10 優異

Paula

家人同遊
讚好：整潔度、設施服務和住宿狀況
Nice place to stay on our road trip from Toronto to Orlando. Clean safe with friendly staff.
於 2023 年 4 月住了 1 晚

8/10 不錯

juan

商務旅客
讚好：設施服務和住宿狀況
👍
於 2023 年 4 月住了 5 晚

6/10 一般

Sami

親子同遊
不滿：整潔度、設施服務和住宿狀況
The bathroom curtains were not cleaned. The dishwasher was not cleaned and vessel’s were not cleaned. The mattress was not up to the expectations.
於 2023 年 4 月住了 3 晚

4/10 欠佳

Lee

伴侶同遊
讚好：整潔度和住宿狀況
The staff was very friendly and helpful. They seemed to enjoy their joys, and that means a lot to a guest. The room itself was not comfortable; the bed was as hard as the floor, and the couch felt like a torture device. The desk chair was the only place to sit, but it was not a relax-and-enjoy-TV chair. You need at least one recliner.
於 2023 年 4 月住了 2 晚

10/10 優異

Elizabeth

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The hotel was in a good location. Close to a variety of restaurants. Clean room with all the amenities. Staff very friendly. I wish there were side walks for pedestrians to walk to the local restaurants. Overall pleased.
於 2023 年 4 月住了 1 晚
Ryan Green 於 2023年4月4日的回應
Thank you

10/10 優異

Pam

於 2023 年 3 月住了 1 晚

2/10 很差

Darrin

商務旅客
讚好：整潔度
不滿：設施服務和住宿狀況
I had a terrible stay. I first had to change rooms because the TV didn't work. Then, I didn't get any sleep because of the people above me. They sounded like they were jumping around and even jumping off the bed, but there was no rhythm to it. I think it was an unsupervised kids room and they were jumping off the walls. I even heard yelling (as if parents were trying to discipline their kids). Even through sleep noise playing (heavy rain and waterfall sounds), you could clearly hear the banging, stomping, and occasional yelling. I went to call the front desk, but the phone in my room didn't work. So I called via my cell phone. Whatever TownePlace did it didn't work because the noise continued. And it continued until the upstairs people checked out of the hotel. I asked the front desk how long the people upstairs were staying and they knew exactly why I was asking. Yet, it only resolved once the people checked out. It took me a couple of days to recover from lack of sleep once I got back home.
於 2023 年 3 月住了 6 晚

10/10 優異

Aaron

家人同遊
讚好：整潔度、設施服務和住宿狀況
Very friendly staff, great local dining options close by. The room was clean, and had a great workspace.
於 2023 年 3 月住了 1 晚
Ryan Green 於 2023年4月4日的回應
Thank you from all of us here at Towneplace Suites

10/10 優異

Linda

於 2023 年 2 月住了 4 晚
Ryan Green 於 2023年4月4日的回應
Thank you from all of us here at Towneplace Suites

10/10 優異

Karen

伴侶同遊
讚好：設施服務
Friendly efficient staff
於 2023 年 2 月住了 1 晚
Ryan Green 於 2023年4月4日的回應
Thank you from all of us here at Towneplace Suites