In the male onsen room, the Korean customers stole my towel which placed on my basket. These customers so noisy and use mobile phone in the onsen changing room but no staff stop them. It makes me feel so frustrated in the onsen room.
TSZ WAI MICHAEL
於 2023 年 10 月住了 1 晚
6/10 一般
Patrick
2023 年 3 月 31 日
讚好:整潔度、設施服務和住宿狀況
It’s a nightmare walking from Arima onset station pulling big luggage following the guidance of Google map! Countless stairs up Ann down for 1 kilometer. I am exhausted when arriving the hotel. They never gave you hint for visitors taking the trains or offer shuttle service.
I called them for shuttle service from the bus stop and they came to pick me up. They took me to the train station the next morning. Their telephone number should be listed in the website. I found it from the Japanese language site. This property’s Japanese name is Takayamasou Hanano.
Kiyoko
於 2025 年 4 月住了 1 晚
10/10 優異
Eileen
伴侶同遊
2025 年 4 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It's such a relaxing onsen resort. It's closed to bus and train. However, going up the hotel is a bit difficult if you have heat luggage. It's a uphill. The resort itself it's top notch. From the clean onsen to the delicious food. You feel reborn after a night of relaxation. I highly recommend this place.