我住兩天,但兩天都不是被安排在原本預訂的加拿大人賓館,而是他們的關係企業(其他棟或同棟的其他房間),而且兩天都不同房間。因為他們是不同旅館但統一都在Block E 的3樓報到,再告知去哪棟住。旅館要調度前並未事前告知,我覺得應該是我原本訂的房間被轉售給其他旅客。重慶大樓挺複雜,一樓有一堆餐館及一堆人進出,同樓層也有餐館,優點是離地鐵站非常近,且房間打掃的很乾淨,接待人員是印度人,但都很友善客氣,日租金也很便宜。如果是家庭或單身女性獨自入住,建議多加考慮。
TSECHIA
Jacky 於 2016年5月4日的回應
Thank you for your review. We are sorry we had to relocate you to another similar property - but that is due to the previous booking extending without any prior note. Apologies !
Thanks for your review. We apologize for the check in being a little late - we were operating behind schedule that day ! Nonetheless - good to see that you have satisfactory experience with us.
6/10 一般
T.Y. Francis
2016年3月9日
讚好:整潔度
不滿:住宿狀況和客房舒適度
Extremely convenience location, basic facilities.
It is a hostel operated by a company that running many hostels in the same building, they may issue you a room in any one of their hotels but it didn't matter to me. The building is located in the heart of the Tourist & Commercialarea with extremely convenience public transport of all kinds. Room is clean but very small (it is expected as the Land is extremely expensive in Hong Kong); bed is ok and facilities is very basic; their charge is fair (relative to the location). we feel ok for the overall condition.
T.Y. Francis
Jacky 於 2016年5月4日的回應
Thanks very much for your review. We are glad you enjoyed the cleanliness of the rooms - unfortunately the sizing is small because that is the best we can provide considering we are a budget property in Hong Kong. Thanks very much and wishing you all the very best !
6/10 一般
Andrew (新加坡)
2016年2月24日
讚好:職員與服務
沒有想像中那般的惡劣
酒店人員的服務上還是可以,只不過環境沒有那麼嚴重惡劣。
Andrew
Jacky 於 2016年2月29日的回應
Thanks for your rating and review and comments on our staff.
8/10 不錯
SHENGTAI (TAIWAN)
2015年10月13日
讚好:整潔度和職員與服務
價格的便宜 不能要求太多
房間發現兩隻蟑螂
考慮價格的便宜
不能要求太多
SHENGTAI
Jacky 於 2015年10月26日的回應
Thanks for your review. We are happy to hear you enjoyed your stay with us. Please note that you can mention to reception and we will take care of that problem immediately for you - apologies for that and hope it has not affected your stay with us!
4/10 欠佳
真實旅客
2015年9月30日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not so good!
Not so good!
真實旅客
Jacky 於 2015年10月8日的回應
Thank you for your review. We are sorry to hear your stay was not as enjoyable with us but we will try our very best to improve and thank you for your feedback!
Very sorry to hear your experience with us wasn't as great as we had hoped. We will take into consideration your points and improve on them to ensure we can provide a better experience for our other guests.
Thanks and all the very best.
6/10 一般
真實旅客
2015年9月8日
不滿:整潔度、住宿狀況和客房舒適度
在重庆大厦里面,房间很小但空调,墙都是新的,就是床单有点。。。价格是非常合适的
真實旅客
Jacky 於 2015年9月28日的回應
感谢您的评论!我们很高兴听到你和我们一起过得愉快 :>
6/10 一般
真實旅客
2015年5月23日
Not bad.
After walking through the entrance to the lift, I didn't have too much expectation. But once you finally got into the room, it's neat and tidy, renovated room, so it feels better. But can't expect TOO much with that price. One of the bed sheet wasn't as clean as it is....and can see it quite obviously.
真實旅客
Jacky 於 2015年5月28日的回應
Thanks very much for your review. We are glad you enjoyed our renovated rooms. I would like to apologize for the issue regarding bedsheet - please be assured that all our bedsheets are thoroughly washed and what you might saw could have been a mark or something only. However, if you mention it to the cleaning staff - they will happily change the bedsheets for you. Thanks once again.
6/10 一般
Man Wing (香港)
2015年2月6日
不滿:職員與服務
朋友來港遊玩
地點是方便,自由行最合適.
Man Wing
Jacky 於 2015年2月11日的回應
Thank for your review. We are glad you enjoy the location of our property. Wishing you all the very best!
10/10 優異
KwongYungTing (Unionville, Ontario, Canada)
家人同遊
2020年12月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service, very clean room, sufficient supply's.
KwongYungTing
於 2020 年 12 月住了 1 晚
4/10 欠佳
真實旅客
2019年1月2日
不滿:住宿狀況和客房舒適度
I booked canadian hotel but actually became to Shanghai hostel , canadian had not room , whydid you not tell me ?,room was narrow, difficult to bath TV can not watch, photo which you advertise , did not same , My family very disappoint.
But had a few good point which was near star ferry pier, clock tower and MTR.
真實旅客
於 2018 年 12 月住了 3 晚
8/10 不錯
Joseph
2018年9月14日
I would go back
The room was clean and had all the necessary amenities. The check-in was quick and the checkout was quicker. There was an issue at first with the wifi but it was fixed later. They provided drinking water and hot water. At least you can have an instant coffee in morning before leaving.
The room was so tiny that with 4 adults we’re tripping on each other. Forget it if u have a medium size luggage. Even with us just having carry ons you end up putting ur stuff on top of the bed. The bathroom is so tiny that you can do ur business, brush ur teeth, and shower all at the same time. The space between each bed is about a foot so you can’t even walk to the side of the bed if someone is there. You just have to get in and out from the foot of one of the beds and on the side of the other bed. The whole are is below living standard and forget about using the elevators. Very pricey for $190/day. The only saving grace is ur right at the heart for shopping and near the ferry.
Jocelyn
4/10 欠佳
真實旅客
2017年8月10日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2017 年 8 月住了 2 晚
4/10 欠佳
Paul
2017年6月21日
不滿:整潔度、職員與服務和住宿狀況
Don't stay here.
It was great at first clean room then the sink over flowed. I didn't know if it was sewage or not. It took them 12 hrs to respond and then another day to give me a room. The room they gave me didn't have a working TV. I was going to stay another day until that happened.
Paul
於 2017 年 6 月住了 2 晚
2/10 很差
真實旅客
2017年5月12日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
The worst place I have been in my life!!
Don't try if you have any other choice...
真實旅客
2/10 很差
Kalen
2017年4月11日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Dank, rank, stank
The room was gross. There were bugs on the bed and the whole room was wet, including the bed and bedding. We have stayed in some inexpensive places all over, including Vietnam, Indonesia and Ecuador, but this is hands down the worst. Under unforseen time constraints we accepted the room but we found a different place to sleep. I would recommend spending a few extra dollars and finding a decent place. As with all hostels, make sure you check the room before you pay. Also the check in is on the third floor, so don't waste 10 mins waiting for the fireman's elevator because you went straight to the seventh floor where the hostel is.
Kalen
6/10 一般
Joan
2017年2月17日
讚好:整潔度、住宿狀況和客房舒適度
Joan
6/10 一般
真實旅客
2017年2月12日
不滿:住宿狀況
Water
Very little hot water. Very not stable. Not good in such cold winter's day.
真實旅客
6/10 一般
真實旅客
2017年2月8日
不滿:整潔度、住宿狀況和客房舒適度
真實旅客
2/10 很差
真實旅客
2016年12月31日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
So bad
Dont go this hostel, staff is very unfriendly and place is so creepy. Never again
I would not recommend anyone to stay the place is so dirty as you enter the building the room was ok.
On the day when we arrived we didn't get the hostel that we booked.
Gave us difrent hostel.
After we check in we went to sleep some one knocked on the door we didn't answer he had the keys so he entered the room I was not happy went to complain to the manager that I don't want anyone to come in my room not even for cleaning if I need anything I will ask.
Anyway I would not recommend this hostel.
Bharti
2/10 很差
Hanna
2016年11月2日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
När till allt men hemskt!
Hotellet var inte städat när vi kom dit, de fanns inget toalettpapper o inga handdukar. De låg även hårstrå i hela vasken. Hotellet luktade extremt dåligt. Aldrig mer!
Hanna
4/10 欠佳
Angeli Krisha
2016年11月1日
不滿:整潔度、住宿狀況和客房舒適度
if you just need a place to stay
the bed smells. convenient location though.
Angeli Krisha
2/10 很差
SIMBA (KOREA)
2016年10月17日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
DirtyRoom, Like Jail
Dirty room
floor in water
very small like jail\
very big pay...
SIMBA
2/10 很差
M
2016年10月11日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
The room picture in expedia look very diffirent from the real. l not recommend this hostel if all of your group are women. The room not security and very narrow. You cannot get deep sleep if you stay here.
M
2/10 很差
Maynard
2016年9月24日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
A sad experience in Hong Kong thanks to Hotels.com
This hotel was very deceiving in its posting by Hotels.com. You do not get what you book. I tried a few times to have Hotels.com arrange for a room that I had booked as described in my booking but they never called me back!
the environment very terrible
the environment very terrible
真實旅客
6/10 一般
真實旅客
2016年8月17日
Budget HOSTEL/GUESTHOUSE with small rooms
Notice that this is a budget hostel/guesthouse, NOT a hotel.
A very affordable basic place to stay a few nights
Don't consider any of the hostels/guesthouses in this location if you are easily intimidated by Indian/middle-eastern sales guys. Along with long term guests, they are rude and annoying.
The rooms and facility are very clean and I found the English speaking staff to helpful and friendly.
The sheets and towels were very old/stained so consider using your own.
There are security cameras everywhere.
You have your own toilet/shower in the small room but some of the amenities like the fridge and microwave are shared.
The hostel is located in a run-down Indian shopping centre with dozens of stores and restaurants.
Especially the guys trying to sell fake watches/bags/taxis/suits are very intimidating.
Elevators are extremely crowded and it can take a while before it's your turn to go up.
The stairs are an alternative option but the stench is horrific (not the fault of the hostel because they don't maintain the stairs).
Locating the hostel was hard. No signs outside and there are about a hundred guesthouses/hostels in the same building.
Exit the 'Tsim Tsa Tsui' MRT station, look for the building with the large TV billboard.
Below you find the building name 'Chung King Mansions'. Enter this building and walk straight all the way to the end. Go to the right 50 meters and you should see an elevator on your right. You might have to go to the main reception on the 3F.
真實旅客
4/10 欠佳
真實旅客
2016年7月29日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
I visited Hong Kong for 3 days. I booked to stay at Canadian Hostel because it was cheap. Unfortunately, after trying so hard to find the location of the hostel, my friends and I were really disappointed about the nature of the place and its surroundings
1. It was not located where the address said it was, instead, it was on 4 levels down
2. the bed sheets and pillowcases were covered in stains, which the people said were from bleach
3. the shower was above the toilet, so showering was annoying when the toilet always got wet
4. the air-conditioner was useless, considering it only leaked water and didn't really cool the place
5. Elevators up and down from the ChungKing Mansion was really slow, best to take the fire exit stairs, although it smells a bit
真實旅客
4/10 欠佳
真實旅客
2016年7月20日
讚好:職員與服務
不滿:住宿狀況和客房舒適度
Very small room and smell not good around the first floor of the building
We apologize for your experience with us - we had to relocate you to another property due to the previous reservation extending without prior notice - as such we were not able to provide you with our service. We hope you will allow us to serve you again in the future..
We apologize for your experience with us - we will take your comments into note and ensure that we will be able to serve our other guests much better.
2/10 很差
Deborah989 (Australia)
2016年5月29日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrible Hostel Ever
We booked 2 triple rooms for 8 nights stay, however as soon as we checked in the hostel we wanted to move out straight away, and we did move out the next day as we found a much better place to stay. We forfeited 7 nights accommodation because we couldn't stand it. Be careful with this place because it's no where near what it looks in the photos.
We don't mind room being small as we know rooms in HK are small, but this place has the worse facilities ever. The towels and bed linen are dirty. Blanket and pillows have weird smell, air-con leaks water, the elevator is small and stinks. The shower is above the toilet seat so it all gets wet. The only way to open your suitcases is on the bed. The stairwells smell of urine with some homeless men sleeping on the floor. I can't name everything but I have nothing good to say about this place!
Deborah989
Jacky 於 2016年6月7日的回應
Thank you for your comments. Please note that we provide numerous facilities which bigger chain hotels charge for - we have unlimited high speed wireless internet access - free tea/coffee facilties - free cold / hot water facilities.
Regarding the towel / bed linen issue - please note that there are some marks left but all of them are completely washed and rotated everyday to ensure cleanliness for our staff.
The shower and room sizes are small as we are a budget property providing a room for the guest to stay.
The stairways have all been cleared now after we have spoken with the management. We do apologize for that issue.
Please note that as a budget property - our rooms will be small but we will provide facilities without charge to ensure that the guests can save and also enjoy their stay with us.
Thanks for your review. Please note that the room sizing is small everywhere in Hong Kong but we are glad you like our location.
2/10 很差
Cole
2016年5月11日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrifying and Gross. Do. Not. Stay.
This is the most terrifying thing I can imagine staying in. To get to the front desk you have to navigate through a maze in a sketchy strip-mall thing. This market/mall is chaotic and confusing and it felt generally unsafe. Once you get to the floor with the hostel, the hallway is run down and disgusting. The stairway had a couple of homeless people sleeping in it and had FECES spread on the walls. I had book an entire week here, but after seeing all of this I ate the cost and stayed elsewhere. The rooms may indeed look acceptable like the photos (I never checked in to see), but the building and the hallways make it completely unwise to stay here. Do yourself a huge favor and find a different place to stay in Hong Kong.
Cole
Jacky 於 2016年6月7日的回應
Thank you for your review. Please note that our property is located in Tsim Sha Tsui which is the centre of Hong Kong allowing you to get to anywhere within half an hour to one hour.
Our property - and the whole building - is equipped with 24 hour CCTV cameras and we have staff present 24 hours.
Regarding the stairway - please note that we have brought this up to attention to the management office of the building and they have taken care of this - we do apologize for it.
4/10 欠佳
真實旅客
2016年5月1日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Deceiving
Paid extra money to get room for three even if we were two because we already stayed in another room in Mirador Mansion for two which was way too small for two people. Don't waste money because they give you the same room without the fridge but a small single bed instead. So we had no fridge even if stated included in our reservation. Disgusting smell coming from bedsheet. Otherwise room was clean. Reception is stated to be on 7th floor but no one there. Had to go down to 3rd floor and took stairs after waiting 10 min for the lift to come up. Stairs were so horrible and DISGUSTING.....
真實旅客
Jacky 於 2016年6月6日的回應
Thank you for your comments. Please note that room sizes in Hong Kong are small due to limited spacing and as such we were unable to provide the large rooms as expected in other countries.
Our main reception is located on the 3rd Floor.
We will take your other comments into notice and seek to improve to provide a better experience for our future guests !
2/10 很差
真實旅客
2016年4月17日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Dirty and dangerous
Dirty and dangerous we cannot stay in this hotel. The room is very small and only few elevator access with a very long queue. The staff is not freindly looks like a gangster
真實旅客
Jacky 於 2016年5月4日的回應
Thank you for your review. We are very sorry to read that you did not enjoy your stay with us. Please note that the rooms are small because of being a budget hotel - aiming to provide a place to sleep for the budget conscious guests. I will pass your remarks to the staff regarding their appearance..
8/10 不錯
Aleksandr (Владивосток)
2016年4月7日
讚好:整潔度、職員與服務和住宿狀況
Две ночи в отеле
Добрый день!
Отель сам неплохой. Расположен в многоэтажном здании, где полно таких же хостелов.
Я бронировал этот отель для своих родителей, они пенсионеры. Их все устроило. Неудобство отеля в том, что регистрация в одном блоке, а комнаты в другом, так же изначально не было постельного белья. Комнаты до ужаса маленькие, но для хостелов Гонконга это нормально. Да и зачем сидеть в номере, когда ты в Гонконге, в этих номерах можно только переночевать.
Расположение просто замечательное.
Aleksandr
Jacky 於 2016年5月4日的回應
Thanks for your review. We are glad to see that you enjoyed your stay with us :)
8/10 不錯
真實旅客
2016年4月6日
讚好:整潔度、職員與服務和客房舒適度
Very central
The hotel was a cheap and simple affair with very small rooms. Bags tuck under the bed (plenty of room there) with a small private bathroom and shower. There is complimentary hot and cold water and coffee. The food scene around the building at night is amazing though the stairwell of the chunking mansion itself is really grimy and often occupied by homeless people. If this bothers you its best to use the lift. The staff at the hostel are very helpful and accommodating and really make the stay.
真實旅客
Jacky 於 2016年5月4日的回應
Thanks very much for your review. We are glad to see that you enjoyed your stay with us and made use of the numerous amenities we provide to our guests.