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多倫多旅館的評價

2 out of 5
多倫多旅館
美麗都大廈 B 座 8 樓 B3-B4 室, 尖沙咀彌敦道 54 號, 九龍

評價

6.2
10 分評分，優異；124 則評價中有 18 則" "
8 分評分，不錯；124 則評價中有 29 則" "
6 分評分，一般；124 則評價中有 43 則" "
4 分評分，欠佳；124 則評價中有 14 則" "
2 分評分，很差；124 則評價中有 20 則" "

6.6/10 

整潔度

6.6/10 

職員與服務

3.4/10 

設施服務

5.8/10 

住宿狀況

評價

10/10 優異

LIHAO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
浓缩中的精髓
麻雀虽小，五脏俱全，真的非常非常小，只有一张可以躺下的床和一个卫生间，其他很好，位置好，服务人员只会英语，不会汉语，沟通有问题，但是会记录英语比如check in,check out 之类就够了，你离开房间出去玩的时候也会有人给打扫房间，服务不错！
於 2019 年 4 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
還算可以, 合符預期
還算可以, 合符預期
於 2018 年 8 月住了 1 晚
Miss money 於 2018年8月15日的回應
Dear guest Thanks for your valuable feedback

6/10 一般

LIN

讚好：職員與服務
不滿：住宿狀況和客房舒適度
靠近地鐵站
旅館靠近地鐵站，離海港城也不遠，位置很方便，旅館房間空間不大，較不符合家庭房規格，旅館員工很友善、親切，
於 2017 年 11 月住了 2 晚
Ms. Money 於 2017年12月1日的回應
dear guest thanks for your valuable feedback

2/10 很差

Wai Lun

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
到了多倫多旅館，櫃枱職員處理混亂。女的叫我拿我親友的護照核對，男的說不用，坐着就好。如此弄了大半小時，還是得去拿我親友的護照檢查。檢查過後更過分，他們竟帶我們到另一家旅館「萬達利旅館」入住，環境及衛生較多倫多旅館差。 家人已累，無力堅持，幸好只訂一晚。再看以前的評價，他們把客人分配到別人旅館的做法似是慣例，各位訂房時需要好好考慮。
於 2017 年 7 月住了 1 晚
Dear guest we will check the issue and take an action on this thanks for your feedback

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
很方便，但不會想再去住
半夜睡覺睡到一半，還被打開門吵醒，完全不知道為什麼。 被子很髒，完全不敢使用。 熱水也不穩，我都洗到冷水澡。

6/10 一般

真實旅客

不滿：住宿狀況和客房舒適度
General Manager 於 2016年12月19日的回應
Please like and share our page with your review www.facebook.com/torontomotelgrouphk and your review in 'Trip advisor' which will help us to serve you more better and 10 percent discount in your next booking Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Look forward to serve and welcome you once again at our Hotel Thanks for your time and attention

6/10 一般

Tat Chuen (中國雲南省)

不滿：住宿狀況
Good comment
以普通價錢的住房已經可以接受，員工態度很友善。

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
完全貨不對辦
各外國的旅客，真的要看清楚這篇評價。我是香港人，因為一些旅程問題要入住自己本地的HOSTEL，想不到自己本地人也會出事。一.本人訂的是DOUBLE ROOM，而且早在一星期前已訂好了，更在入住前一天經HOTELS.COM去致電那HOSTEL再次確認，旅館說已確認我的預定。但到了入住當天，竟然說房間已滿了要入住另一間的房間！天啊，不是一早已經確認了嗎..? 為何會沒有房間??之後被帶到了5樓一間叫"四季旅館"！而且在hotels.com是找不到該旅館的，所以應是無牌的！之後被強硬要一間跟相片完全不同的房間，而且非常非常簡陋！而且這是完成另一間旅館啊..!更最令人憤怒的是，大約9點左右，竟有一個中國男人敲門，想向我們收最$50的服務費，說因為房間是單人的。我差不多要瘋了，不過最後因為拿了我訂房的確認電郵給他看，證明我們一早已在訂房前說明是2人入住，而且說我一定要投訢，他才說可能是那中東人(訂房服務員)弄錯了。之後他才離開！所以各國的旅客，如不想有什麼不愉快心情影響你的旅程，切勿入住這旅館，你一定會後悔....

6/10 一般

man yee

讚好：整潔度和職員與服務

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
It should be double bed room, but only offer single bed room

6/10 一般

真實旅客

房間與照片有落差，小了很多，但這種房間配上這價位，在香港似乎是個常態

8/10 不錯

hoimei (hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
手續麻煩，足足講20分鐘電話才book到
book 的時候比較麻煩，長氣，點解要用電話book，對字母讀好長好煩，透明度低。房間正常。

6/10 一般

WAI HIM (macau)

讚好：住宿狀況和客房舒適度
great
great

6/10 一般

Tat Chuen Thomas (Hong Kong)

讚好：整潔度
不滿：職員與服務和住宿狀況
It's a nice place for accommodation.
I had spent almost one hour for check in. But the manner of the receptionist is good.

6/10 一般

XINJIAN

2/10 很差

YAWEN (china)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible Experience..Waste money
當我到達旅館 竟告訴我 沒有房間~安排我住一個跟網頁不同的破爛房間~感覺被騙 When I arrived hotel . Hotel people told me there is no room left. They arrange another terrible room for me. It's totally different from website. I feel terrible and didn't want to live in that room

6/10 一般

真實旅客

讚好：整潔度
不滿：職員與服務和住宿狀況
Dont trust their room for two
Room is small

10/10 優異

Ting (深圳)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
喜欢这里
很棒，服务态度很好！

2/10 很差

wai kei

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

simin

讚好：整潔度和住宿狀況

6/10 一般

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

CHEN WEI

讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度

8/10 不錯

Stella (Hong Kong 香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location! Good price! 位置近地鉄站。價錢便宜！房間潔淨！有Wifi
房间整洁！位置十分方便，鄰近地鐡站！多商场和食店！價錢便宜！the room is clean, have free wifi, safe box, free hot & cold water, individual toilet & shower room. Great location, near the MTR station. Staffs are nice! Very good price!

6/10 一般

Tserendash

於 2019 年 12 月住了 1 晚
Ms. Money 於 2019年12月17日的回應
Dear Guest thanks for your valuable feedback we will try to work on our lacks and in future try to fulfill all the expectations that guest demanding from us

6/10 一般

Cecilie Kirsch

多人同遊
不滿：住宿狀況和客房舒適度
Would not stay several nights
The hotel is OKAY, but located in a poor and sketchy area of Hong Kong. I only stayed for one night - and that was enough. If you are traveling low budget - the hotel is OK. But I would honestly rather pay more to stay at another place.
於 2019 年 10 月住了 1 晚
Ms Money 於 2019年12月17日的回應
Dear Guest thanks for your valuable feedback we will try to work on our lacks and in future try to fulfill all the expectations that guest demanding from us

6/10 一般

真實旅客

不滿：職員與服務和設施服務
於 2019 年 10 月住了 1 晚

6/10 一般

真實旅客

商務旅客
不滿：設施服務和住宿狀況
テレビが故障していました。
於 2019 年 10 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
Please respect client Request for Extras e.g. Window or CITYVIEW
於 2019 年 6 月住了 2 晚
Ms. Money 於 2019年8月12日的回應
Dear guest thanks for your valuable feedback we will work on your advise thanks

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
Room was not ready when I checked in after 2pm. When the room was eventually ready, the air-conditioning was leaking like shower, staff was not going to do much about the leaking situation (as the technician needs an hour to arrive), until I demanded a refund. After asking for the refund, finally saw some action, Toronto motel was transferring me to Strawberry Guest House at Chung King Mansion, TST. The room condition was much much better, clean, with functioning air-conditioning system. I highly recommend Strawberry Guest House, but please DO NOT go to Toronto Motel, you will regret it.
於 2019 年 5 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
スタッフはとても良い方達でしたが、設備が良くなかった。
於 2019 年 5 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
洗濯機が故障中とバスタオルがなく、お願いして用意してもらった。 設備は最悪だった。
於 2019 年 4 月住了 1 晚

2/10 很差

真實旅客

多人同遊
不滿：設施服務和住宿狀況
Banging on walls, neighbors talking loud at night.
於 2019 年 4 月住了 3 晚

8/10 不錯

Rahim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Incredible Toronto Motel.
I was surprised by the Toronto Motel. I stayed many times in Chunking Mansions before but my first in Mirador Mansions. This one is far, far better than the other ones. It is clean, bed is comfortable and staff friendly. The price I paid was very good comparing value and money. Though I did not get the coffee as advertised, I will go there again when I visit Hong Kong the next time.
於 2019 年 4 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：設施服務
Cleanliness was good. Initially given very small room
於 2019 年 4 月住了 2 晚

2/10 很差

Angela

多人同遊
不滿：整潔度、職員與服務和住宿狀況
They double booked us. The room they offered us had one less bed, and the beds had BED BUGS on them. Do not stay here.
於 2019 年 3 月住了 1 晚

2/10 很差

真實旅客

讚好：整潔度
不滿：設施服務和住宿狀況
於 2019 年 3 月住了 4 晚

10/10 優異

真實旅客

讚好：住宿狀況和客房舒適度
Nice memory place! and little prob.
This loacation is very nice. and price is cheap and i get upgrade that was great. but i couldnt get a new towel every day because only one house cleaner was working alone. so its good to bring a towel on your own or buy some. by the way it was good place for me.
於 2019 年 2 月住了 3 晚
ms. money 於 2019年3月12日的回應
Dear guest thanks for your valuable feedback

6/10 一般

younghwan

不滿：職員與服務和住宿狀況
아.....좀 그래요.
타월 달라고 하니까 짜증이 났는지 인상을 쓰시고. 휴지는 안준다고 하더니 다음날에 넣어져 있고 제가 예약한 방이 깨끗하다고 다른 사람에게 주고... 황당한 사건들이 많았다. 위치는 좋지만 그 일하시는분인지...키 직으신분 빼고는 괜찮습니다.^^
於 2019 年 2 月住了 2 晚
Ms. Money 於 2019年3月12日的回應
dear guest we will try to focus on your mentioned issues and thanks for the feedback

2/10 很差

真實旅客

不滿：整潔度和客房舒適度
Inner bedding (pillow and mattress) was smelly and there were definitely biting bedbugs. There was also cooking on the premises resulting in pungent odors. Toronto Motel advertises out of "Miradaor Mansions," but the room in question was really in the infamous "Chungking Mansions" further south along Nathan Road. Nobody should ever have to stay in the highly-distinctive "Chungking Mansions" unless that is really what they intend to do.
於 2019 年 1 月住了 3 晚

4/10 欠佳

Marjo

不滿：職員與服務、設施服務和住宿狀況
於 2014 年 12 月住了 4 晚

6/10 一般

真實旅客

不滿：整潔度和職員與服務
Clean property but hard to find for first timers and had lots of problems getting hold of staff after 9 pm which shouldn’t be just to check in.
於 2018 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice manager and staff, very warm and personable For HK, the space is adequate and very clean Location is great and convenient for shopping n getting around
於 2018 年 12 月住了 1 晚

6/10 一般

真實旅客

Good service and the location. Small room and bathroom. They should change our towels everyday. The Internet is good.
於 2018 年 11 月住了 4 晚

6/10 一般

van

讚好：整潔度和職員與服務
於 2018 年 11 月住了 2 晚

10/10 優異

Thomas

pretty good
於 2018 年 11 月住了 5 晚

10/10 優異

真實旅客

於 2018 年 11 月住了 1 晚

8/10 不錯

真實旅客

My experience wasn’t bad, this motel is best for people traveling alone and just looking to stay for one or two days, because the rooms are very small but the most important thing is that, the rooms are clean and the staffs are very helpful. The location is great and very safe. I will surely recommend this place.
於 2018 年 11 月住了 1 晚

2/10 很差

Justin

不滿：職員與服務、住宿狀況和客房舒適度
No front desk services in the morning!
Didn't get my key deposit back because there are no desk services until 10am. Avoid this hotel if you wake up before 10am.
於 2018 年 7 月住了 3 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
No TV night
The TV is not working
於 2018 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Staff were honest and very friendly. Entrance to the building was not great but room was clean and aerved our purpose very well. (A place to sleep at)
於 2018 年 5 月住了 3 晚
Ms. Money 於 2018年6月1日的回應
Dear guest thanks for your valuable feedback