Thank you very much for the review.
We appreciate your feedback.
10/10 優異
casey
家人同遊
2024年3月4日
讚好:整潔度、職員與服務和設施服務
The hotel staff took excellent care of us, everyone was friendly, and the hotel is in good shape.
The best part of the hotel is breakfast at the Haven pool restaurant, Sylvia, Maria, and Anna are excellent hosts!
casey
於 2024 年 2 月住了 6 晚
Nelson Ruiz 於 2024年3月4日的回應
Hi Casey, Thank you for taking the time to share your recent experience at our hotel! We are thrilled to hear that you enjoyed our friendly staff and well-maintained facilities.We are particularly happy to see that you were impressed by our breakfast at Haven pool restaurant and the exceptional service provided by Sylvia, Maria, and Anna. We will be sure to share your kind words with them.We appreciate your positive feedback and hope to welcome you back again soon.Sincerely,Nelson Ruiz General Manager
10/10 優異
Marlene Guylene
家人同遊
2024年2月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice rooms and comfortable beds, nice uncrowded infinity pool, good restaurant and dive shop on location, nice gym, clean property, close to the airport
Marlene Guylene
於 2024 年 2 月住了 7 晚
Nelson Ruiz 於 2024年2月29日的回應
Hi Marlene, Thank you very much for your kind review. It makes us very happy to know you enjoyed our facilities! Looking forward to host you soon back again. Kind regards, Nelson Ruiz General Manager
6/10 一般
David
2024年2月22日
Very inconvenient you had to walk from the main entrance outside all the way down to the end of the property to get to your room. If you need ice anytime during the day or night, you had to walk outside of the building and try to find one and the factor if you just wanted to buy a soda drink called snack, you had to work all the way from the end of the property back to the main building to do that extremely inconvenient.
David
於 2024 年 2 月住了 3 晚
Nelson Ruiz 於 2024年2月22日的回應
Hi David, Thank you very much for choosing us and giving us the opportunity to serve you. Thank you for bringing your experience to our attention. Your feedback is valuable to us, and we will use it for the constants improvements of our hotel. Kind regards, Nelson Ruiz General Manager
8/10 不錯
dana
伴侶同遊
2024年2月13日
讚好:整潔度、職員與服務和住宿狀況
great stay
dana
於 2024 年 2 月住了 1 晚
Nelson Ruiz 於 2024年2月14日的回應
Dear Dana, Thank you very much for staying with us. We were happy to serve you!
8/10 不錯
Nancy
家人同遊
2024年1月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to the airport, nice pool and restaurant.
Nancy
於 2024 年 1 月住了 4 晚
Nelson Ruiz 於 2024年1月17日的回應
Hi Nancy, Thank you very much for visiting us! We hope to host you soon back again. Kind regards, Nelson Ruiz
10/10 優異
Jean (Eagle river)
家人同遊
2024年1月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fast check in and was able to get to our room right away, clean, good air conditioning
Jean
於 2024 年 1 月住了 2 晚
Nelson Ruiz 於 2024年1月8日的回應
Hi Jean, It gave us great pleasure and joy to serve you while you were staying in our hotel!Looking forward to host you soon and thank you for choosing us!
8/10 不錯
Alicia
2024年1月5日
Alicia
於 2024 年 1 月住了 1 晚
Nelson Ruiz 於 2024年1月8日的回應
Hi Alicia, ¡Thank you very much for choosing us!
8/10 不錯
Geraldine
2023年11月30日
讚好:職員與服務
Geraldine
於 2023 年 11 月住了 5 晚
Nelson Ruiz 於 2024年1月8日的回應
Thank you very much for choosing us!
10/10 優異
Allan
家人同遊
2023年10月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Allan
於 2023 年 10 月住了 1 晚
Nelson Ruiz 於 2023年10月30日的回應
Hi Allan,Thank you very much for choosing us! See you soon!
10/10 優異
Allan
家人同遊
2023年10月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Allan
於 2023 年 10 月住了 1 晚
Nelson Ruiz 於 2023年10月23日的回應
Hi Allan, It was a pleasure to host this time in our hotel! Looking forward to seeing you again soon. Kind regards, Nelson Ruiz General Manager
8/10 不錯
Inesia
2023年10月9日
讚好:整潔度、職員與服務和住宿狀況
Inesia
於 2023 年 10 月住了 3 晚
Nelson Ruiz 於 2023年10月10日的回應
Thank you very much for choosing us!
10/10 優異
Marc (Paradera)
商務旅客
2023年9月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel, comfortable and clean, nice dining option with a view. Convenient near the airport.
Marc
於 2023 年 9 月住了 1 晚
Nelson Ruiz 於 2023年9月29日的回應
Hi Marc, Thank you very much for choosing us! We are happy to know you enjoyed our hotel. See you next time, Nelson Ruiz General Manager
8/10 不錯
RUDNEY
伴侶同遊, 商務旅客
2023年9月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fine
RUDNEY
於 2023 年 9 月住了 3 晚
Nelson Ruiz 於 2023年9月18日的回應
Hi Rudney, We love that you stayed with us! Warm regards, Nelson Ruiz General Manager
10/10 優異
Mary Ann. Heather
2023年9月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mary Ann. Heather
於 2023 年 9 月住了 7 晚
Nelson Ruiz 於 2023年9月18日的回應
Thank you very much for staying in our hotel!
10/10 優異
Stamatia (Chelmsford)
家人同遊
2023年8月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the location of this property as it as very close to the airport but also centrally located to other locations. The property is beautiful and so colorful! The kids loved the pool area. We got to see a gorgeous sunset from the pool over the water and even some flamingos hanging around! I would stay again.
Stamatia
於 2023 年 8 月住了 1 晚
Nelson Ruiz 於 2023年8月10日的回應
Hi Stamatia, Thank you very much for your review. How wonderful it is to know that you enjoyed your stay and especially the magic of Bonaire, its sunsets and flamingos from our hotel!¡Until next time!
6/10 一般
Christel
商務旅客
2023年6月20日
讚好:整潔度和職員與服務
不滿:住宿狀況
Rooms are clean, beds are comfortable and the breakfast is good but the property needs some maintenance. Also, the water pressure in the shower was very poor and it took almost 15 minutes for the water to become warm. The stay was ok but at almost 250usd a night we just expected more.
Christel
於 2023 年 6 月住了 2 晚
Nelson Ruiz 於 2023年6月20日的回應
Hi Christel, Thank you very much for choosing us as your accommodation option in Bonaire and also for taking the time to write us this review! We greatly appreciate your comments as we take note of the points for improvement that you kindly share with us. We hope to see you soon!
10/10 優異
Richard
2023年5月28日
Richard
於 2023 年 5 月住了 1 晚
8/10 不錯
Jana (Arlington)
2023年4月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Jana
於 2023 年 4 月住了 5 晚
Nelson Ruiz 於 2023年6月8日的回應
Thank you for choosing us!
8/10 不錯
Eric
家人同遊
2023年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very happy with the stay
Eric
於 2023 年 3 月住了 5 晚
Nelson Ruiz 於 2023年4月6日的回應
Hi Eric, Thank you very much for choosing us! We are glad to have you here!
10/10 優異
Brigitte
2023年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Brigitte
於 2023 年 3 月住了 2 晚
Nelson Ruiz 於 2023年3月31日的回應
Hi Brigitte, Thank you for choosing us! Until next time.
10/10 優異
Paula
多人同遊
2023年3月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very nice and helpful. Pleasant
Paula
於 2023 年 3 月住了 3 晚
Nelson Ruiz 於 2023年3月6日的回應
Dear Paula,Thank you very much for your review and kind words towards our staff. We hope to see you soon!
8/10 不錯
Angelo
商務旅客
2023年2月11日
讚好:整潔度、職員與服務和住宿狀況
.
Angelo
於 2023 年 2 月住了 2 晚
Nelson Ruiz 於 2023年2月13日的回應
Hi Angelo, Thank you for choosing us! Kind regards, Nelson Ruiz General Manager
8/10 不錯
Jacqueline
伴侶同遊
2023年2月4日
讚好:職員與服務、設施服務和住宿狀況
We stayed at the Marriott Courtyard Bonaire Dive Resort for a week. The room was reasonably large and comfortable. The bathroom was a nice size with a nice strong water stream in the shower. The included breakfast buffet was excellent. The grounds of the hotel were very interesting and colorful. Our only want was for a larger refrigerator in our room - it was really quite small. And I thought that the resort was closer to the middle of town than it was. We had luckily rented a car, otherwise we would have needed to.
Jacqueline
於 2023 年 1 月住了 7 晚
Nelson Ruiz 於 2023年2月5日的回應
Dear Jacqueline, Thank you very much for writing us your review.We are delighted that you have enjoyed our facilities as we also appreciate your feedback!We hope to see you soon and thus be able to continue offering you unrepeatable accommodation experiences.Kind regards, Nelson Ruiz General Manager
10/10 優異
Bob
2023年2月3日
Bob
於 2023 年 2 月住了 2 晚
Nelson Ruiz 於 2023年3月29日的回應
Thank you very much for choosing us!
2/10 很差
Patrick
2023年1月22日
Patrick
於 2023 年 1 月住了 1 晚
6/10 一般
Johannes
多人同遊
2023年1月21日
讚好:整潔度和住宿狀況
garden view should be at least a garden view, not a parking lot / boat ramp
Johannes
於 2023 年 1 月住了 2 晚
Nelson Ruiz 於 2023年1月23日的回應
Hi Johannes, We are very sorry that you were not able to enjoy the view from your room as you wished. We will delve into this internally in order to detect where we went wrong with you when we assigned your room. Once again, we are very sorry. Thank you very much for letting us know.Kind regards, Nelson Ruiz
8/10 不錯
Jasvir
親子同遊
2023年1月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice big rooms, knowledgeable staff, clean room, good breakfast.
Package for four people only included 2 breakfasts…kids should have been included or offered a discounted rate
Jasvir
Nelson Ruiz 於 2023年1月13日的回應
Hi Jasvir, Thank you very much for staying at our hotel. We are very happy that you enjoyed your stay!Yes Indeed we have 50% discounts on breakfast for children from 7 to 12 years old.Children under 7 years is complementary.If this was not apply to you, please contact the hotel directly so we can help you immediately.Kind regards, Nelson Ruiz
10/10 優異
Jean (Eagle river)
家人同遊
2023年1月8日
讚好:職員與服務、設施服務和住宿狀況
Beautiful scenery nice clean room.
Jean
於 2023 年 1 月住了 1 晚
Nelson Ruiz 於 2023年1月9日的回應
Hi Jean, Thank you very much for chossing us. It make us happy you enjoyed our facilities!See you soon,
6/10 一般
Maarten
家人同遊, 親子同遊
2023年1月4日
讚好:整潔度、職員與服務和住宿狀況
Prima nieuw & schoon hotel voor de eerste of laatste dag! Zeer vriendelijk personeel.
Maarten
Nelson Ruiz 於 2023年1月5日的回應
Hi Maarten, Hartelijk dank dat u de tijd heeft genomen om uw feedback te schrijven. We waarderen uw vriendelijke opmerkingen over onze faciliteiten en ons personeel.Wij hopen u snel te mogen ontvangen!
10/10 優異
Hi
2022年12月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel Great Staff
Hi
於 2022 年 12 月住了 3 晚
Nelson Ruiz 於 2023年1月2日的回應
Thank you very much for your kind comment. We wish you a happy new year 2023!Kind regards,
8/10 不錯
Johnny Nigel
2022年12月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Johnny Nigel
10/10 優異
DANIEL (FLUSHING)
2022年11月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to the airport and 4 minute drive to town which was great for dinner
DANIEL
於 2022 年 11 月住了 4 晚
Nelson Ruiz 於 2022年11月23日的回應
Hi Daniel, Thank you ver much for your review. We are already looking forward to host you again! Warm Regards, Nelson RuizGeneral Manager
10/10 優異
Elaine
2022年11月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Elaine
於 2022 年 11 月住了 2 晚
10/10 優異
Traci
家人同遊
2022年9月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
Traci
於 2022 年 9 月住了 2 晚
Nelson Ruiz 於 2022年9月6日的回應
Thank you very much for your appreciation! It was a pleasure to serve you.
10/10 優異
Emeray (Bonaire)
2022年8月15日
.
Emeray
於 2022 年 8 月住了 2 晚
10/10 優異
Jairmin
2022年8月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Jairmin
於 2022 年 8 月住了 4 晚
10/10 優異
Blake
家人同遊
2022年6月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful pool, great restaurant,beautiful clean room rooms.
Blake
於 2022 年 6 月住了 1 晚
Nelson Ruiz 於 2022年6月13日的回應
Hi Blake,
Thank you very much for your comments about our hotel! We are glad you enjoyed our facilities ans services.
See you soon!
4/10 欠佳
Leonel
2022年6月6日
It is not a dive resort, it does not have a dive shop on property
Leonel
於 2022 年 5 月住了 4 晚
Nelson Ruiz 於 2022年6月9日的回應
Hi Leonel,
Thank you very much for your feedback.
We are very sorry that you were not able to enjoy our diving facilities. Certainly and after all the experience with COVID-19 we decided to close the dive center as part of our cost restructuring and continue offering the diving experience with VIP Diving who are located 2 minutes away from our hotel. Now with a different reality, we find ourselves in very advanced conversations with an operator to resume the service at the property in the medium term. We deeply regret having disappointed you.
Kind regards,
8/10 不錯
Gilberto Salomon
2022年4月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like the peace and friendliness of the people that work there. Also the environment
Gilberto Salomon
於 2022 年 4 月住了 5 晚
Nelson Ruiz 於 2022年4月29日的回應
Hi Gilberto,
Thank you very much for your comment.
We are always at your service!
6/10 一般
George
2022年3月24日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
George
於 2022 年 3 月住了 1 晚
8/10 不錯
Maria Pestana
伴侶同遊
2022年3月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The garden: beautiful and well kept.
Water in the canal looks really dirty.
The room was 👍 nice.
Maria Pestana
於 2022 年 2 月住了 3 晚
Nelson Ruiz 於 2022年3月1日的回應
Hi Maria,
Thank you very much for your review.
We hope to see you soon!
8/10 不錯
Antonius
2022年2月28日
Antonius
於 2022 年 2 月住了 2 晚
10/10 優異
Antonius
伴侶同遊, 商務旅客
2022年2月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a relaxing stay
Antonius
於 2022 年 2 月住了 1 晚
Nelson Ruiz 於 2022年2月24日的回應
We are glad you like it Antonius!
10/10 優異
Michael (Seattle)
伴侶同遊, 多人同遊
2022年2月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Arrived during island-wide power outage and team did a great job - remained calm, apologetic (even though not their fault) and made arrangements for everyone to be guided to their rooms until electronic keys could be made. With power restored, we were able to enjoy our room, which was clean and comfortable, then had dinner at the open air restaurant by the pool. A great overnight stay before a 7am flight.
Michael
於 2022 年 2 月住了 1 晚
Nelson Ruiz 於 2022年2月23日的回應
Dear Michael,
Thank you very much for your comments.
it was certainly a challenging day for our entire team, however we wanted to make sure that all our guests were calm and supported at all times during the duration of the blackout.
Your words fill us with great joy and have been shared with all the staff!
We hope to see you soon!
6/10 一般
Donna
2022年2月20日
讚好:住宿狀況和客房舒適度
Donna
於 2022 年 2 月住了 1 晚
Nelson Ruiz 於 2022年2月23日的回應
Thank you very much!
8/10 不錯
Pamela
2022年2月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very quiet. Peace
Pamela
於 2022 年 2 月住了 3 晚
Nelson Ruiz 於 2022年2月14日的回應
We are glad you like it dear Pamela!
8/10 不錯
真實旅客
商務旅客
2022年2月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel !
Great room, spacious. Fantastic pool , and good pool service from the adjacent restaurant.
Staaf of restaurant was fantastic as well. Good service!
真實旅客
於 2021 年 12 月住了 2 晚
Nelson Ruiz 於 2022年2月4日的回應
Thank you very much for your feedback! We are pleased to have provided you with a pleasant experience!