Kujukuri Spa Hotel

"The room was clean. Front desk and restaurant service were excellent. The restaurant manager went above and beyond to ensure the food we ordered were gluten free to accommodate my husband's Celiac condition - very patient and kind gentleman. The free shuttle bus from and to the airport was an added bonus. Highly recommend this hotel for a layover, you can't get this kind of service anywhere. "

"Nice bed"

"The room was a great size and the bed and pillows were so comfortable. The breakfast was lovely, plenty to choose from."

"Room was big, clean, nice amenities. It seemed as if the hotel was running on central air bc the air conditioner wasn’t getting cooler so we did have to open the window but housekeeping was great. There was also some miscommunication with the concierge about same-day luggage forwarding (it ended up being the next day even tho it was only going to Tokyo). The guy came off patronizing and condescending when answering questions but at the end of the day the last people we interacted with before checking out left our stay on a high note. Would definitely book again. "

"Room and property was very clean. The breakfast had a large selection of good quality food. "

"The rooms were cool and had some nice amenities that came with it. Very clean as well."

"Clean room, amenities, breakfast and service. Washroom a bit too small and tub is difficult to get in. There was some communication issues, staffs did not understand what we asked for, hope to communicate better. There is an excellent lunch place close by that open 10:30-2 pm daily."

"The buffet was nice and had lots of options and the onsen was close and convenient as well "

"Very convenient for a stay near the airport. The free shuttle bus was easy to get to and from. Kind staff, and good breakfast! Everything we needed for a layover in Narita. The rooms were basic, but just fine!"