「The property is excellent and staff very courteous and professional. Travel and logistics coordinator, Ms. Sindhu was very attentive and responsive to our needs organizing a private Kathakali show, etc.
Had a very unpleasant experience on day 2. There was an internal event and club music was played very loudly for many hours. The constant drum beating was very annoying. My repeated complaints with the Manager had no effect, until we ourselves went to the DJ and requested to tone it down. It...
「Needs maintenance, looks run down.
Need to put good batteries in the tv remotes not cheap ones.
Buffet meals lacks quality.
Main entrance hall needs fans and coolers running all time. Very hot and humid and all fans not switched on.
The shower attachments need maintenace.
Need a inroom guide of how to operate tv and stb box.
Staff were outstanding and go out of the way to help and oblige! Keep it up.」
「Lakesong resort has an amazing property in Kumaracom , in front of the Lake , with Their own Water canals . Beautiful construction. The perfect resort to get relaxed on your trip to India. Really good Food and friendly Staff .」