外觀

紅杉湖溫泉酒店的評價

3.5 out of 5
紅杉湖溫泉酒店
水景步行街 1 棟 1 號, 石林縣鹿阜街道辦事處阿詩瑪旅遊小鎮, 昆明市, 雲南省

評價

7.4

不錯

10 分評分,優異;3 則評價中有 1 則" "
8 分評分,不錯;3 則評價中有 1 則" "
6 分評分,一般;3 則評價中有 0 則" "
4 分評分,欠佳;3 則評價中有 1 則" "
2 分評分,很差;3 則評價中有 0 則" "

6.0/10 

整潔度

6.6/10 

職員與服務

8.0/10 

住宿狀況

評價

8/10 不錯

Fung Mei

讚好:住宿狀況
不錯的石林溫泉酒店
酒店位置方便,溫泉服務不錯,房間清潔服務有待加強
於 2018 年 2 月住了 2 晚
红杉湖温泉酒店 於 2018年3月13日的回應
尊贵的客户您好!感谢您对我们酒店的认可,也感谢您对我们提出的宝贵意见,酒店会认真处理的,祝您生活愉快!

4/10 欠佳

Chris

不滿:整潔度
於 2018 年 7 月住了 1 晚

10/10 優異

Amy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place with five star potential
We chose this hotel as wanted to visit the Stone Forest which is easily accessible via local bus. The hotel itself is really nice and has lots of potential it is very large but appeared sadly quite empty though it was low season. The rooms are very big and bright with large floor to ceiling windows. We had lovely views over the outdoor hot springs area and neighbourhood. Check in was okay although the staff were unable to speak English and did not seem to have an efficient check in system as seemed unable to locate our booking. We were able to communicate on a basic level using translation applications on our phones and good free wifi access. They were initially insistent that the water park/hot spring area was at an extra cost however agreed to waive our fee as we showed them the hotels.com description which stated it was free. The outdoor hot springs were amazing! Unfortunately two thirds of the area was closed due to maintenance but was still really great and must be truly amazing when the whole place is open, five star spa potential. We had all the outdoor pools to ourselves when we were there which was truly magical. The breakfast buffet was delicious with plenty of options although we had to go elsewhere for our evening meal as were unable to communicate with the evening restaurant staff and think maybe the restaurant was closed for some reason. Note, a 500 RMB deposit is required and no local visa/mastercard ATM available.
於 2018 年 2 月住了 1 晚
MikeTian 於 2018年2月24日的回應
Dear Guest, thank you for choosing to stay with us at the Chinese Yew Lake Hotel. We are happy to receive your comments and thank you for the positive remarks. We will share your comments with our team, and strive to continue improving our service and facilities. Thank you again, and look forward to welcoming you back again soon