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庫努納拉湖畔度假酒店的評價

3.5 out of 5
庫努納拉湖畔度假酒店
50 Casuarina Way, Kununurra, WA

評價

8.0

很好

10 分評分，優異；124 則評價中有 42 則" "
8 分評分，不錯；124 則評價中有 49 則" "
6 分評分，一般；124 則評價中有 23 則" "
4 分評分，欠佳；124 則評價中有 6 則" "
2 分評分，很差；124 則評價中有 4 則" "

8.0/10 

整潔度

8.2/10 

職員與服務

6.8/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

Sandra

於 2023 年 10 月住了 1 晚

10/10 優異

Lauren

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Lovely room with a super comfortable bed. Nice setting on the lake. Good coffee from on-site cafe. Great staff who were very helpful with my after hours check in.
於 2023 年 6 月住了 1 晚

10/10 優異

Julie

於 2023 年 6 月住了 3 晚

10/10 優異

Leigh

讚好：職員與服務、設施服務和住宿狀況
於 2023 年 5 月住了 3 晚

2/10 很差

Rene

於 2022 年 10 月住了 1 晚

2/10 很差

Shahleena

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Property was nice to stay at, although staff were rude when we had originally booked a room and was put into a room that did not accommodate our needs.
於 2022 年 7 月住了 1 晚

6/10 一般

Roslyn

讚好：整潔度
不滿：設施服務和住宿狀況
The room was clean & neat/comfortable, however none of the facilities were available at time of my stay- no restaurant, no bar & no pool. It wouldve been preferable to advise people of this before they make a booking. There was nothing on website about this. Disappointing.
於 2021 年 11 月住了 1 晚

8/10 不錯

Janet

伴侶同遊
讚好：整潔度和職員與服務
X
於 2021 年 11 月住了 1 晚

10/10 優異

Patrice

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyable stay. Clean,large room. Bed was super comfortable. No restaurant at moment but didn't bother us. Good value for money.
於 2021 年 9 月住了 2 晚

6/10 一般

Angela

讚好：整潔度和客房舒適度
Wait for the Renos to Finish
The property is under massive amounts of construction and renovation so is offering no services (breakfast, pool, bar, etc). Now is perhaps not the best time to stay at this property
於 2021 年 9 月住了 1 晚

8/10 不錯

Helen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Last minute stay
We booked late through a 3rd party seller, just needing a single night and hadn't realised that the resort is currently being refurbished and several of its facilities are closed but we got a friendly phone call to point this out and offer us the option of changing our minds. It wasn't needed - we were happy to stay. Chose the premium room and we found it to be clean, spacious and to our requirements. Linens and pillows were good. Mugs were tiny but we can forgive that. The reception staff were more than accommodating at our request for a late check out and for that we are very grateful. We would usually chose to stay somewhere much more individual but for the single night we were happy with the Kununurra Lake Resort
於 2021 年 9 月住了 1 晚

8/10 不錯

Jessica

讚好：整潔度、職員與服務和設施服務
The hotel room was lovely and the staff were all very accomodating and friendly. I think once all the renovations (e.g wifi/restaurant/pool/washing facilities) it will be a stand out place. However, It was pleasant even without these for my short stay.
於 2021 年 8 月住了 3 晚
Clem 於 2021年8月28日的回應
Thank you so much for your positive feedback. We are glad you enjoyed your stay at the resort and see you next year when everything will be upgraded! Kind regards

6/10 一般

wilko's feral pest

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
Location is very good. The renovations were disappointing
於 2021 年 8 月住了 1 晚

8/10 不錯

Andy

於 2021 年 8 月住了 1 晚

6/10 一般

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
This place should be closed until the renovations are completed, its a demolition site, we weren't told that the bar, restaurant, pool and caravan were all closed. Clem in reception was very helpful but had a hard job with all the works going on and the complaints.
於 2021 年 7 月住了 4 晚

6/10 一般

真實旅客

伴侶同遊
Clean room for a quick overnight stay. Unfortunately coffee and cups available but no kettle
於 2021 年 7 月住了 1 晚

6/10 一般

Robyn

讚好：職員與服務、住宿狀況和客房舒適度
Our week in Kununurra!
We stayed here for 7 nights. Our room was nice and location was good, 15 minutes walk from town. Clementine was very helpful but unfortunately restaurant was closed and the resort is having major renovations. Our room was cleaned every second day, value for money was good.
於 2021 年 7 月住了 7 晚
Clem 於 2021年8月28日的回應
Thank you for your positive feedback, we really appreciate it. We are looking forward to hosting you again in the future. All the best

8/10 不錯

Rex

讚好：整潔度、職員與服務和客房舒適度
於 2021 年 6 月住了 1 晚

6/10 一般

Di

讚好：客房舒適度
不滿：住宿狀況
No go…..
Enjoyed it all but in need of serious upgrades ….. This has detoriated since our last visit in 2018 & will not stay again as I thought brekki was included to b told in arrival none Excellent position
於 2021 年 6 月住了 3 晚

10/10 優異

真實旅客

多人同遊
讚好：職員與服務、設施服務和住宿狀況
As the resort will soon be undergoing a makeover, the room was rather dated, but very clean and comfortable. It is very quiet with great views and walks around Lake Kununurra. Also close to town. The staff and especially John went out of their way to make our stay as comfortable as possible.
於 2021 年 6 月住了 6 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved the location right on the lake with its peaceful views, visiting green frog, birds, small lizards and geckos. Our room was spacious and well planned, a large continental breakfast was provided daily, including cereal, fruit, yoghurt and juice and milk and cold water were also waiting in the fridge. Our cleaner, Anna, was so friendly, as were the reception staff and groundsman. We enjoyed our stay very much and didn't want to leave!
於 2021 年 5 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great sheets. Quiet. Not having the restaurant open is a real pain!! My Room was not serviced as per their policy. Not my favourite place it stay in Kununurra but still quite nice.
於 2021 年 5 月住了 3 晚

4/10 欠佳

Denise

讚好：整潔度
不滿：客房舒適度
Disappointed in Kununurra
I was arriving late so sent a email to ask about booking in, I didn't receive a reply so phoned on the day, the phone contact was friendly and helpful. The room was clean and tidy. I didn't have a cuppa because the milk was already open and half used. No shampoo or conditioner were supplied. Hand made soaps were nice.
於 2021 年 5 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
This accommodation was fine and affordable for us. It is waiting for a refurbishment. As such, the pool was not inviting, the restaurant and bar were closed. On the plus side it was clean, comfortable, safe and very quiet - other than the amazing bird life.The staff were friendly and helpful. Breakfast is not included. Not too far from the town center but you do need a car to get to this place. Regardless - we enjoyed our stay.
於 2021 年 4 月住了 9 晚

6/10 一般

Anthony

不滿：整潔度
Surprised visit.
Room was basic for an overnight stay. Bathroom bin was still full from previous clieñts. Got into bed and a large cockroach ran out from under the single bed. It is not uncommon but not welcoming. Reception lady was polite helpful and friendly.
於 2021 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Our "home base" in Kununurra for three days, the Lakeside Resort was a great place to stay. Hopefully, they get the restaurant up and running again soon, as it was also a great venue to eat in the past.
於 2021 年 5 月住了 4 晚

6/10 一般

真實旅客

伴侶同遊
不滿：職員與服務和設施服務
The tarriff was good however we only recieved clean towels and linen once in 4 days. There wasn't a broom to sweep the floor. If you pay the same rate each night you should have clean towels and room cleaned each day.
於 2021 年 4 月住了 4 晚
Reception 於 2021年4月20日的回應
Thank you for your feedback on your recent stay. We only service our cabin rooms every third day for long stays and every second day for motel rooms. We also have limited staff working weekends. I do apologise for the inconvenience Regards Lakeside Reception

8/10 不錯

Mareike

讚好：整潔度、職員與服務和住宿狀況
於 2021 年 1 月住了 2 晚

10/10 優異

marilyn

於 2020 年 12 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely clean and spacious room. Beautiful relaxing pool.
於 2020 年 12 月住了 1 晚

6/10 一般

Helen

讚好：職員與服務
A few mishaps
Must of been some glitch between Hotels.com and the resort as they did not have our reservation, even though I received confirmation email. Also when I rang asking about getting from the airport I was told to organise a taxi. Taxi's in Kununurra are like hens teeth. When we got to the hotel they said they would have picked us up in the shuttle bus. However, no one said that on the phone. We did get a room anyway even though our booking was not there. The booking also included breakfast but they were only serving dinner. So need to correct that in your advert. The staff were lovely and very apologetic. It's a bit out of the way, and ok if you have a car.
於 2020 年 9 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay for a few days while exploring our north.
於 2020 年 8 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice premises and good accomodation with good facilities. Staff have been very helpful. The sunset over the Lake is beautiful
於 2020 年 8 月住了 1 晚

8/10 不錯

真實旅客

The property was clean and tidy although no option for breakfast was available
於 2020 年 8 月住了 1 晚

8/10 不錯

Mary (WA)

伴侶同遊, 寵物同遊
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
This is a very good spot to stay - pet friendly and amazing staff- everyone we dealt with was super helpful and professional- will definitely go back. The room did not appear to have been as thoroughly cleaned as I’d hoped.
於 2020 年 7 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 3 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
於 2019 年 11 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel in good location. Close to lake and Kununurra. Nice pool & bar/restaurant. Friendly staff.
於 2019 年 9 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Loved the quite and food drink was good too. Ate 2 nights and menu was varied
於 2019 年 8 月住了 1 晚

10/10 優異

Janet

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
When in Kununurra
A lovely peaceful lakeside setting, comfortable room, restaurant and pool on site. Exceptional staff and the addition of a late check out made our stay very enjoyable.
於 2019 年 8 月住了 1 晚

6/10 一般

bruce

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Kununarra
Felt they were totally dollar driven ,never a knife or fork out you always had to ask, making a profit is not a dirty word but sometimes give a little and you receive .fridge ran all night so turned it off and on in the morning . Clean ,beaut location , so close to being perfect, would stay again
於 2019 年 8 月住了 2 晚

10/10 優異

真實旅客

於 2019 年 8 月住了 1 晚

8/10 不錯

Laurel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rooms are fitted with good kitchen facilities. Staff were ready to help. Bar & bistro offered reasonable choices. Parking a bit haphazard. Open and quiet. Short run into town.
於 2019 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property itself was in fantastic condition, everything where it was supposed to be and in working order. The staff were brilliant, they went above and beyond to make sure my stay was fantastic. The food at the restaurant was delicious and the service was second to none.
於 2019 年 6 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Poor Service
I was yelled at through the door on arrival. "Go to the bar". I got to the bar and was given a key to a room that wouldn't open the door. Back to the bar to discover that the staff knew the key wouldn't work. Bathroom was not clean and inhabited by frogs. Very difficult to get service at the bar/bistro.
於 2019 年 5 月住了 1 晚

8/10 不錯

Savreen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice
於 2018 年 8 月住了 1 晚

8/10 不錯

Ian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good all round accommodation
Great location and outside bar area. Rooms very tidy and staff friendly would definitely stay again
於 2018 年 5 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good location and facilities. Nice and helpful staff who go above and beyond to ensure a great stay
於 2017 年 12 月住了 3 晚

8/10 不錯

Blair

讚好：職員與服務、住宿狀況和客房舒適度
Good Value accommodation
great but breakfast was very modest
於 2017 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stayed at the Lakeview Resort recently whilst in Kununurra for work. Staff were excellent, food was great the room was very nice overlooking the pool & lake. I would certainly recommend staying here.
於 2017 年 10 月住了 1 晚