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安德利亞酒店的評價

3.5 out of 5
安德利亞酒店
Raisy Okipnoyi 2, Kyiv

評價

8.4

很好

10 分評分，優異；31 則評價中有 13 則" "
8 分評分，不錯；31 則評價中有 13 則" "
6 分評分，一般；31 則評價中有 2 則" "
4 分評分，欠佳；31 則評價中有 3 則" "
2 分評分，很差；31 則評價中有 0 則" "

8.4/10 

整潔度

8.0/10 

職員與服務

7.8/10 

設施服務

8.0/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

ALGIS

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚

4/10 欠佳

Alessio

商務旅客
不滿：職員與服務和住宿狀況
Zona hotel e colazione pessimi
於 2022 年 2 月住了 2 晚
Nataliya 於 2022年2月7日的回應
Dear Alessio, We are really very sorry you haven’t enjoyed the hotel. Thank you for sharing with us your feedback. Nataliya, reservations

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay . Perfect hotel
Perfect stay :) thanks for all
於 2022 年 1 月住了 1 晚
Nataliya 於 2022年1月24日的回應
Dear Paul, Thank you for your feedback.

8/10 不錯

VLADIMIR

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location was good/ Close to metro.
於 2021 年 11 月住了 9 晚

10/10 優異

Gylfi

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I liked this place
Helpful staff, restaurants nearby and modern.
於 2021 年 10 月住了 1 晚

10/10 優異

Larysa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Чисто и комфортно.
於 2021 年 10 月住了 2 晚

4/10 欠佳

Ümit Fatih

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Kind a disappointment
Floors are very dirty like a never cleaned before. There is no kettle device in the rooms.
於 2021 年 9 月住了 1 晚

10/10 優異

Jose A

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good choice for a couple of night stays…
Nice place to stay outside of downtown for 1 or 2 nights…some good restaurants in the area, for downtown and good attractions you need a taxi or the subway, not at walking distance
於 2021 年 9 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Located right next to Livoberezhnyj Metro station. There are also numerous restaurants and cafes located within walking distance of the hotel.
於 2019 年 12 月住了 6 晚
Yevhen 於 2020年1月4日的回應
Dear guest, thank you for taking the time to leave a review. We will be glad to see you again. Best regards, Yevhen Strelskyi, Reservation Agent

10/10 優異

Anthony (New Jersey )

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. A three minute walk from the Metro station. The station is five stops away from the center of takes about 10 minutes. Everything is great and is plenty of things to do. I definitely would recommend it.
於 2019 年 11 月住了 1 晚
reservation 於 2019年11月21日的回應
Dear Guest, We appreciate you taking the time to share your impressions about your stay with us. We hope to see you again. Best regards, Liuda Khodakovska Reservation Agent

8/10 不錯

真實旅客

於 2019 年 11 月住了 1 晚
Reservation 於 2019年11月21日的回應
Dear Guest! It is a pleasure for us to learn you enjoyed your stay! We would like to thank you for your review and we hope to see you again at the hotel. Best regards, Liuda Khodakovska Reservation Agent

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
まあまあいいホテルです。
於 2019 年 8 月住了 3 晚
ユージーン 於 2020年1月4日的回應
親愛なるゲスト、レビューを残してくれて、私たちのホテルを感謝してくれてありがとう。 またお会いできてうれしいです。 宜しくお願いします。 イェフェン・ストレルスキー。 予約エージェント。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
All was good....front desk staff was great....AC worked great.
於 2019 年 8 月住了 7 晚
Eugene 於 2020年1月4日的回應
Dear Guest, We appreciate you taking the time to share your impressions about your stay with us. We are glad that you liked everything and hope to see you again/ Best regards, Yevhen Strelskyi, Reservation Agent.

8/10 不錯

Matt

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great for what I wanted, cheap place to stay in Kyiv. Clean, comfortable, tidy & great staff, 1 min from the Metro. If you're looking for a love nest for a romantic break, this probably isn't the place but good affordable lodging then you've got it here.
於 2019 年 8 月住了 7 晚
Eugene 於 2019年8月22日的回應
Dear Matt, Thank you for your feedback. Our staff does everything possible for a comfortable stay for our guests. We are waiting for you again at the next visit to Kiev. Sincerely, Marketing Manager, Eugene

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Okay. Meerdere hotels gevestigd in torenflat. Kamers simpel maar netjes.Goede prijs kwaliteit verhouding. Leuke restaurants in directe omgeving. Metrostation naar centrum op 200 meter.
於 2019 年 7 月住了 5 晚
Eugene 於 2019年8月23日的回應
Bedankt voor je feedback. We kijken ernaar uit je weer te zien. Met vriendelijke groet, Marketing Manager

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
Rent og fint. Tæt på metro. Der er barer og restauranter i nærheden, dog ikke noget videre interessant i området
於 2019 年 6 月住了 7 晚
Yevhen 於 2019年6月29日的回應
Tak for din tilbagemelding. Der er mange utroligt interessante ting rundt, selv inden for gåafstand! Prøv at ansætte en personlig guide, og dine øjne vil åbne! Vi hjælper gerne med dette. Med venlig hilsen Eugene, Marketing Manager

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
I guess it's Ok for the price... Kind of?
The hotel is supposedly 3-star, but it felt just like Motel 6. The location is OK. Apparently, if you ask the front desk for anything (e.g. extra towel or soap), they have to first inquire why you need it. Also, those sensitive to cigarette smoke should think twice before booking this hotel — even though the room itself was non smoking, the hallways have a lot of residual smoke, so it inadvertently gets inside the room.
於 2019 年 3 月住了 2 晚
Manager Eugene 於 2019年5月3日的回應
Good afternoon, thank you for your feedback! Regarding towels: we change them every day. And additional replacement is possible at the discretion of the administrator. However, we always take into account the wishes of the guests. Smoking is not allowed in our hotel, but unfortunately not all guests follow the rules. Our staff is doing everything possible to prevent the discomfort associated with this. We hope that you enjoyed your stay with us and are waiting for you again.

10/10 優異

Marzena

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The best Price/localization rate.
Amazing localization, one minute to metro station. 10minutes and you're in a city centre. A lot of shops and restaurants around. Rooms and bathrooms in a good shape. Truly recommend.
於 2018 年 12 月住了 3 晚
Yevhen Strelskyi 於 2019年1月9日的回應
Thanks for your feedback and recommendations. We appreciate your comfort and are waiting for you again.

10/10 優異

ANDREY

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
хороший бюджетный вариант для отдыха рядом метро,кафе,рынок,хороший интернет.
於 2018 年 11 月住了 1 晚
Sofia 於 2018年11月28日的回應
Андрей, благодарим за отзыв. Мы рады, что Вам понравилось у нас. Будем рады видеть Вас вновь. С уважением, команда отеля Адрия

8/10 不錯

Mixu (Uusimaa)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Metro lähellä. Wifi toimi hyvin. Kauppoja lähellä.
於 2018 年 9 月住了 2 晚
Sofia 於 2018年10月30日的回應
Thanks for the feedback. We will be glad to see you again

8/10 不錯

yossef

讚好：整潔度、職員與服務和住宿狀況
Full value for every penny, helpful and friendly staff, a 50 meter metro station from the hotel, a bustling and lively area
於 2018 年 9 月住了 3 晚
Sofia 於 2018年10月10日的回應
Thanks for your feedback. We will be glad to see you again.

8/10 不錯

Vitali

讚好：整潔度、住宿狀況和客房舒適度
Гостинице есть к чему стремиться
Раньше останавливался в этой гостинице и сервис был намного лучше с "туристом", где три этажа принадлежат "Арии". Сейчас все сравнялось, а в обслуживании за стойкой регистрации "Турист" даже стал лучше. Рекомендация простая: улучшить обслуживание за стойкой регистрации. По номерам вопросов как раз нет - все ОК
於 2018 年 9 月住了 1 晚
Евгений 於 2018年10月2日的回應
Спасибо за Ваш отзыв. Мы примем все необходимые меры для улучшения обслуживания. Ждем снова Вас в нашем отеле!

10/10 優異

Tetiana

Very safe. Cameras and guards
It is small but very clean rooms. They have cooler with cold and hot water in corridors. Very cheap laundry service and buffet breakfast just for $5. Very safe. Cameras and guards
於 2018 年 8 月住了 1 晚
Sofia 於 2018年9月5日的回應
Thanks for your feedback. Come visit us again.

8/10 不錯

Tarmo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
„A very nice place to stay at. Very friendly and helpful staff. Great location, supermarket is just five minutes away
於 2018 年 8 月住了 4 晚
Sofia 於 2018年9月26日的回應
Thanks for your feedback. our hotel is always glad to meet you

10/10 優異

Atanas (Recently London.)

Nice
Good one,good value for the price. Amenities close by
於 2018 年 8 月住了 1 晚
Sofia 於 2018年8月31日的回應
Thank you for your feedback. We will be glad to see you again.

8/10 不錯

Anders

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Par resa
Helt ok hotell med milsvidd utsikt och bra närområde med mycket restauranger osv finns inget att klaga på.
於 2018 年 8 月住了 2 晚
Sofia 於 2018年8月8日的回應
Thanks for your feedback. Come to us again.

8/10 不錯

KevinHallman (Kiev)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I am American and I felt communications were adequate and that was nice
於 2018 年 7 月住了 1 晚
Sofia 於 2018年7月31日的回應
Thanks for your feedback. Glad to see you again.

8/10 不錯

Allan

讚好：整潔度和住宿狀況
Central, but no good wifi
NO wifi in my room. I booked a two single bed room, I was given a one single bed only. Ok for one night only, any stay over than that would have poor expectations.
於 2018 年 6 月住了 2 晚
Sofia 於 2018年6月17日的回應
Dear Allan, Thanks for your feedback. You reservation - Standard Single, 1 Twin Bed, it's means - 1 single bed. That's why you have that room. We will listen to your remarks about wi-fi.

10/10 優異

kenan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 1 晚
Sofia 於 2018年1月17日的回應
Thanks for your feedback. Waiting for you again to visit. Best regards, reservation department Hotel Adria

4/10 欠佳

nissim (israel)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The air conditioner (heating) was noisy all night
The air conditioner (heating) was noisy all night and I could not sleep. TV in the room did not work. I asked for a room, and they did not. They did not.
於 2017 年 11 月住了 2 晚
Sofia 於 2017年12月5日的回應
Dear, We are really sorry for such inconveniences. We were working on those problems. Now we are able to assure you that everything has been fixed. We are grateful for your review. It helps us to become better. We hope that when next time you stay in our hotel you will not face any inconveniences.

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
The hotel staff was charging my credit card twice. They did not take into consideration, that the payment was taken by Orbitz (Expedia) already. When I have claimed that, they have answered in aggressive way.
於 2017 年 11 月住了 1 晚
Sofiya 於 2017年11月23日的回應
Dear, We are really sorry for such inconveniences. We will solve this problem. We really appreciate your opinion cause you pointed out for our mistakes. We will pay more attention to our staffs work. We will expect your coming next time and see our changes.