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普瑞米爾宮酒店的評價

5 out of 5
普瑞米爾宮酒店
5-7/29 T. Shevchenko Blvd., Chykalenka Str., Kyiv

評價

9.2

卓越

10 分評分，優異；497 則評價中有 337 則" "
8 分評分，不錯；497 則評價中有 118 則" "
6 分評分，一般；497 則評價中有 24 則" "
4 分評分，欠佳；497 則評價中有 10 則" "
2 分評分，很差；497 則評價中有 8 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Kyiv (Kyiv)

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
地点合适 房间整洁 服务不到位、管理混乱
地点合适 房间整洁 服务不到位、管理混乱；在已经以信用卡做担保的情况下，竟还要求客人在早餐时候付现。沟通两次后才解决此问题。通过HOTELS.COM订房，竟无法提供住宿消费单据！

10/10 優異

william (Houston)

讚好：整潔度和住宿狀況
Recommend
於 2024 年 4 月住了 2 晚

10/10 優異

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
No complaints! The property was practically perfect in every way! It's within walking distance of anything you could want to experience in Kyiv, with plenty of dinning options in all directions. The pool was fabulous and the sap even better. I'm looking forward to my next stay there!!
於 2024 年 2 月住了 2 晚
Julia Murasta, Reservation manager 於 2024年4月3日的回應
Dear Richard, we sincerely appreciate for your valuable feedback about your stay at the Premier Palace Hotel Kyiv. We hope you will have the opportunity to come back and enjoy your stay at the Premier Palace Hotel Kyiv in future!

10/10 優異

rolf

於 2023 年 3 月住了 1 晚
Revenue Manager Elena 於 2023年5月9日的回應
Dear Mr. Rolf, Thank you for taking the time to review your stay with us! We are very glad that you had a positive experience being at the hotel. We do believe that you will enjoy our swimming pool and our summer restaurant Atmosfera on the roof of the Hotel with panoramic view during your next stay with us. Stay safe!Kindest regards, Premier Palace Hotel Team

10/10 優異

Joshua

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
A really nice high end hotel. That even in the midst of a war does all it can to bring you a full experience of class and comfort.
於 2022 年 4 月住了 1 晚
Alexey Metelskiy 於 2022年4月6日的回應
Dear Joshua, We appreciate your fantastic feedback about being our guest. This is even more valued because of the extremely difficult situation every team member is working on now. We do our best to bring the best customer experience and are happy you enjoyed it! We are looking forward to welcoming you next time as well! Slava Ukraiyni!

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Loved the stay
Great hotel, wonderful staff
於 2022 年 1 月住了 2 晚
Alexey Metelskiy 於 2022年2月6日的回應
Dear Robert, We appreciate your fantastic feedback and look forward to welcoming you back soon.

10/10 優異

Matteo

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 3 晚
Alexey Metelskiy 於 2022年1月25日的回應
Dear Matteo, Many thanks for your appreciation! We are happy you have enjoyed being our guest and looking forward to welcoming you in future!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dejligt hotel som ligger tæt på alt lige i midten af byen
於 2022 年 1 月住了 1 晚
Alexey Metelskiy 於 2022年1月25日的回應
Dear Sir/Madam, Many thanks for your excellent feedback! That's great you've enjoyed everything in our house! We are looking forward to welcoming you once again!

8/10 不錯

Anders Albjerg

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super dejligt hotel lige midt i centrum.
於 2022 年 1 月住了 2 晚
Alexey Metelskiy 於 2022年1月25日的回應
Dear Anders, We appreciate your kind review and looking forward to welcoming you back soon!

10/10 優異

Kristian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Kort opphold men ingenting å klage på. Bra service.
於 2022 年 1 月住了 1 晚
Alexey Metelskiy 於 2022年1月12日的回應
Dear Kristian, Many thanks for your feedback! We are happy to know you enjoyed being our guest and looking forward to welcoming you soon!

10/10 優異

Wayne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
New Year’s Eve.
Stayed 6 days during the new year. The staff were very helpful and accommodating. The facilities were fantastic.
於 2021 年 12 月住了 6 晚
Alexey Metelskiy 於 2022年1月12日的回應
Dear Wayne, That's great you've had wonderful Kyiv holidays with us! We are happy to know you've enjoyed every minute and looking forward to welcoming you next time!

8/10 不錯

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
Alexey Metelskiy 於 2022年1月5日的回應
Dear David, We appreciate your nice feedback and looking forward to welcoming you back soon.

10/10 優異

Robin

Always good
於 2019 年 9 月住了 1 晚
Alexey Metelskiy 於 2021年12月27日的回應
Dear Robin, We are happy you've enjoyed being our guest and looking forward to hearing from you soon back!

10/10 優異

Eric

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service from every staff member. Very clean and well maintained. Staff all speak excellent English.
於 2021 年 12 月住了 5 晚
Alexey Metelskiy 於 2021年12月22日的回應
Dear Eric, We are happy to get such an awesome feedback from you! That's great we've happy with us every moment! We are looking forward to welcoming you back soon!

10/10 優異

Efe

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Nice and clean hotel with very friendly staff.
於 2021 年 11 月住了 3 晚
Alexey Metelskiy 於 2021年12月21日的回應
Dear Efe, Many thanks for your excellent feedback! We are looking forward to welcoming you back soon!

10/10 優異

Natasha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best place ever
It was amazing they had superb service everything super clean
於 2021 年 11 月住了 1 晚
Alexey Metelskiy 於 2021年11月24日的回應
Dear Natasha, Many thanks for this fantastic review! We are happy to know you've enjoyed being our guest and look forward to welcoming you back soon!

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 4 晚
Alexey Metelskiy 於 2021年11月24日的回應
Dear Michael, We appreciate your feedback and look forward to welcoming you back!

10/10 優異

Navon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚
Alexey Metelskiy 於 2021年11月20日的回應
Dear Navon, That's great to get such a high evaluation of your experience of being Premier Palace Hotel Kyiv guest! We do believe to welcome you again in future!

8/10 不錯

David

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 2 晚
Alexey Metelskiy 於 2021年11月20日的回應
Dear David, Many thanks for your appreciation! We are looking forward to welcoming you back!

10/10 優異

Sune

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Visit in Kiev and Poltava.
Good stay in a nice City/Country. Very helpful people (Alexander) at concierge desk.
於 2021 年 11 月住了 4 晚
Alexey Metelskiy 於 2021年11月16日的回應
Dear Sune, Thank you for your fantastic feedback! We are happy to make your stay pleasant and memorable and looking forward to welcoming you back!

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚
Alexey Metelskiy 於 2021年11月16日的回應
Dear Sir / Madam, We appreciate your nice feedback and looking forward to welcoming you soon!

2/10 很差

Shahar

商務旅客
不滿：職員與服務
A penny saved - lead to loss of future business
Hotel declined any flexibility following a last minute cancel due to COIVID eruption in the country, which has prevented any international travel; too bad - I run a media agency and host many events in the CIS.... Their loss.
於 2021 年 10 月住了 4 晚
Alexey Metelskiy 於 2021年12月2日的回應
Dear Shahar, Thank you for your review. As you know, they was not a ban to travel to Ukraine and the reservation was cancelled on arrival day. We believe you will be able to visit our beautiful city soon.

8/10 不錯

Iryna

於 2021 年 11 月住了 4 晚

4/10 欠佳

Bashar

不滿：整潔度和客房舒適度
於 2021 年 10 月住了 2 晚
Alexey Metelskiy 於 2021年10月25日的回應
Dear Bashar, Thank you for your feedback. We are sorry not to meet your expectations in full. We do believe you will give us another chance and visit again in near future.

10/10 優異

Matan

於 2021 年 9 月住了 5 晚

4/10 欠佳

Ron (Hod Hasharon)

商務旅客
讚好：整潔度和住宿狀況
It’s the second time I’m paying for a room with city view and get the opposite and a smaller room. There was no room available like I reserved . Last time there was no indication for my payment for breakfast. The service in breakfast was not good
於 2021 年 10 月住了 1 晚
Alexey Metelskiy 於 2021年10月16日的回應
Dear Ron, Thank you for your review. Please kindly take into account we don't sell rooms with a particular view. A room location preference could be met upon availability. I am sorry about the breakfast inclusive misunderstanding, This is what we will take into account for internal discussions. We do believe you will choose us third time as well when plan your trip to Kyiv!

8/10 不錯

Maxim

讚好：整潔度、職員與服務和設施服務
This is a solid hotel. Really nice lobby, spa area and a good gym. Rooms are greatly outdated, with the exception of the bathrooms. The service is outstanding - attentive to detail and prompt.
於 2021 年 10 月住了 4 晚
Alexey Metelskiy 於 2021年10月8日的回應
Dear Maxim, We appreciate your nice review about a stay with us! That's great you've enjoyed our services! We do believe you will come back when visiting Kyiv next time!

8/10 不錯

Iryna

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location, good breakfast, friendly staff
於 2021 年 9 月住了 4 晚
Alexey Metelskiy 於 2021年10月8日的回應
Dear Iryna, Thank you for this good feedback. You are always welcomed back!

10/10 優異

michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
clean tidy great facility food superb staff very helpful.this was second time here will go back again
於 2021 年 9 月住了 8 晚
Alexey Metelskiy 於 2021年10月8日的回應
Dear Michael, We are happy you have enjoyed being a guest of our house and looking forward to welcoming you back!

10/10 優異

Carsten

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super standard og god beliggenhed.
Super dejligt hotel med gode værelser og lækker komfortseng. Venligt og imødekommende personale. Centralt beliggende og ikke meget støj fra gaden. Morgenmad i topklasse med diverse friskpressede juices. Kan kun anbefales.
於 2021 年 9 月住了 3 晚
Alexey Metelskiy 於 2021年10月8日的回應
Dear Carsten, Many thanks for a such fantastic review! That's great you were happy with us! We are looking forward to welcoming you back!

8/10 不錯

Michael

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is very good place.
於 2021 年 9 月住了 1 晚
Alexey Metelskiy 於 2021年10月8日的回應
Dear Michael, We appreciate your kind review and looking forward to welcoming you back!

10/10 優異

Curtis

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place in an excellent location. Comfortable common spaces, wonderful bar, and breakfast was fantastic. We will be back
於 2021 年 9 月住了 2 晚
Alexey Metelskiy 於 2021年9月22日的回應
Dear Curtis, We appreciate your feedback and are happy you've enjoyed being our guest! We are looking forward to welcoming you back!

10/10 優異

Vladyslav

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Сервис отличный, персонал очень внимательный. Завтрак не дотягивает до уровня отеля. Во время дождя оказалось, что в отеле нет свободных зонтиков для гостей. При том, что отель не сильно загружен был.
於 2021 年 8 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Location, nice and friendly people, clean hotel
於 2021 年 8 月住了 3 晚
Alexey Metelskiy 於 2021年8月17日的回應
Dear Sir / Madam, Many thanks for your nice feedback. We're happy you have enjoyed being our guest and looking forward to welcoming you soon back!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
great service. good spa.
於 2021 年 7 月住了 3 晚
Alexey Metelskiy 於 2021年8月9日的回應
Dear Sir / Madam, We appreciate your great review and looking forward to welcoming you back!

8/10 不錯

Yerzhan

讚好：整潔度、職員與服務和客房舒適度
於 2021 年 7 月住了 1 晚
Alexey Metelskiy 於 2021年8月9日的回應
Dear Yerzhan, Many thanks for your feddback. We do believe you have enjoyed being our guest and looking forward to welcoming you soon back!

10/10 優異

真實旅客

讚好：整潔度和職員與服務
Perfect spot
於 2021 年 7 月住了 4 晚
Alexey Metelskiy 於 2021年7月26日的回應
Dear Sir/Madam, We appreciate your kind review and looking forward to welcoming you back soon!

6/10 一般

benjamin

商務旅客
讚好：客房舒適度
不滿：整潔度
於 2021 年 7 月住了 1 晚
Alexey Metelskiy 於 2021年7月19日的回應
Dear Benjamin, Many thanks for your feedback. It's a pity we have not met your expectations completely. We would appreciate your visit in the future to prove there is a house of excellent service and positive memories of a trip to Kyiv. We are looking forward to welcoming you back soon!

8/10 不錯

Keyi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Alexey Metelskiy 於 2021年5月13日的回應
Dear Keyi, Many thanks for your feedback. We believe you have enjoyed your stay and looking forward to welcoming you back soon.

10/10 優異

Erdal

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 3 晚
Alexey Metelskiy 於 2021年4月21日的回應
Dear Erdal, Many thanks for your excellent feedback! We are looking forward to welcoming you back soon!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was located in the best part of town with lots to do and see.
於 2021 年 1 月住了 8 晚
Alexey Metelskiy 於 2021年1月30日的回應
Dear Sir / Madam, We appreciate your excellent feedback and looking forward to welcoming you back soon.

10/10 優異

真實旅客

商務旅客
讚好：職員與服務和住宿狀況
The property was very clean! Staff helpful and spoke good english.
於 2020 年 12 月住了 1 晚
Alexey Metelskiy 於 2021年1月1日的回應
Dear Sir / Madam, We appreciate your kind feedback and looking forward to welcoming you at Premier Palace Hotel Kyiv again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very friendly, helpful and professional, particularly at the breakfast location. Also, the hotel has many amenities. Great spa with a pool, sauna and massage area. Gym has lots of good equipment. Atmosphera Restaurant is somewhat overpriced but has a very nice ambiance. The beds were not the most comfortable, however.
於 2020 年 8 月住了 6 晚
Alexey Metelskiy 於 2020年8月20日的回應
Dear Sir / Madam, We appreciate your kind feedback about being our guest! That's great you have enjoyed so many services and spend a good time with us! AS for beds, we can make them softer or harder upon guests request. I believe this lifehack will be useful for next visit:) We are looking forward to welcoming you back soon!

10/10 優異

Olga (San Francisco)

讚好：整潔度
Great location, cosy atmosphere, great spa, nice caring personnel
於 2020 年 3 月住了 9 晚
Premier Palace Hotel Kyiv Team 於 2020年3月19日的回應
Dear Olga, Many thanks for your kind feedback. We are delighted to note that you had a pleasant experience during your stay with us. We look forward to see you among our Guests in the future) Sincerely, Premier Palace Hotel Team

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing place!!! Will definitely be back! 5++++++++++
於 2020 年 2 月住了 6 晚
Alexey Metelskiy 於 2020年3月6日的回應
Dear Sir / Madam, We appreciate your fantastic feedback about being the Premier Palace Hotel Kyiv guest and looking forward to welcoming you back soon!

8/10 不錯

Alberto

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚
Alexey Metelskiy 於 2020年3月2日的回應
Dear Alberto, We appreciate your kind feedback and looking forward to welcoming you back soon.

8/10 不錯

Martin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dejligt sted
Udmærket hotel som jeg har benyttet flere gange
於 2020 年 2 月住了 4 晚
Alexey Metelskiy 於 2020年2月27日的回應
Dear Martin, We appreciate your kind feedback and looking forward to welcoming you back soon!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nomen est omen
Nice, old style 5* Hotel which meant it had quirks. Cannot fault the hotel and some nice flourishes, like the day changing carpets in the lifts. Rooms were not always re-stocked but staff were brilliant and well worth the price of the accommodation to stay there. Would highly recommend for a romantic trip.
於 2020 年 2 月住了 2 晚
Alexey Metelskiy 於 2020年2月14日的回應
Dear James, We appreciate your nice feedback about being our guest. That's great we were happy with us! We are looking forward to welcoming you again when you travel to Kyiv!

2/10 很差

Laurent

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Séjour médiocre, hôtel à eviter
Service médiocre, les clients sont sur facturés sans en être informés. Les chambres et lists ont minuscules avec aucune vue. Seul le spa est intéressant.
於 2020 年 2 月住了 3 晚
Alexey Metelskiy 於 2020年2月17日的回應
Dear Laurent, Thank you for your feedback. We are very sorry for not meeting your expectations. We do believe you will try our service again and change your mind. We are looking forward to welcoming you back soon.

8/10 不錯

真實旅客

於 2020 年 2 月住了 4 晚
Alexey Metelskiy 於 2020年2月14日的回應
Dear Sir / Madam, We appreciate your kind feedback and looking forward to welcoming you again soon!