住宿設施服務

京都馨樂庭酒店的評價

3.5 out of 5
京都馨樂庭酒店
432 Matsuya-cho Gojo-dori, Karasuma-higashiiru Shimogyoku, Kyoto, Kyoto

評價

9.2

卓越

10 分評分,優異;1001 則評價中有 633 則" "
8 分評分,不錯;1001 則評價中有 310 則" "
6 分評分,一般;1001 則評價中有 40 則" "
4 分評分,欠佳;1001 則評價中有 9 則" "
2 分評分,很差;1001 則評價中有 9 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Tzu-Hsuan

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
方便安全,下次去京都還會繼續支持
於 2024 年 3 月住了 2 晚
Guest service 於 2024年3月13日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were satisfied your stay with us. Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

Joshan

讚好:整潔度、職員與服務、設施服務和住宿狀況
交通便利,客房空間夠大,有廚房,廚具設備齊全。整體乾淨整潔,需要改善的部份是廁所有點霉味。
於 2024 年 2 月住了 9 晚
Guest service 於 2024年3月6日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were satisfied with your stay.Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

8/10 不錯

??

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
地點非常好,員工十分友善,而且積極協助旅客解決問題。枕頭很扁,電視偏老,浴廁並非乾濕分離,設計上令人困擾。如果想泡澡先放好水,並站在浴缸外淋浴,淋浴的水會淹到房間裡。除了某些硬體設施之外一切都很棒。
於 2024 年 2 月住了 3 晚
Guest service 於 2024年2月27日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Karasuma-Gojo Kyoto! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

6/10 一般

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
櫃檯人員親切,英文也通。房間乾淨,基本設施足夠,室內坪數是日本旅館中比較大的:有兩張單人床、一個小廚房跟一套淋浴設備和廁所。 比較不舒適的地方是:房間的隔音不太好,早上會被同層樓的旅客或者房務清潔的工作吵醒。室內暖氣機的啟動/關閉有點吵。 若房間太乾燥,可以向櫃檯詢問/索取「加濕機」。 浴室的部分,洗澡淋浴空間是在浴缸,對我個人來說,感覺不那麼衛生,會降低泡澡的意願。 淋浴間提供沐浴乳、洗髮精與潤髮乳,洗髮劑是洗了很乾淨、會比較乾澀型的。 詢問旅館櫃檯,櫃檯表示,有提供「送行李至機場」服務,需提前預定。 KKday應該也有配合(本文記錄日:2024年2月15日,尚有在KKday看到此服務,個人未使用,但「猜想」KKday有配合,請自行查證)。
於 2024 年 2 月住了 5 晚
Guest service 於 2024年2月19日的回應
Thank you for taking your valuable time to share your stay experience at Citadines Karasuma-Gojo, Kyoto. We appreciate you for choosing our service apartment and for your constructive views and comments of your stay. We are sorry to hear about your disappointment with noise of the room. Your feedback is important to us as it helps us to make improvements to enhance our guests’ overall stay experience at our property. Thank you again for your constructive feedback and we look forward welcoming you here at Citadines Karasuma-Gojo, Kyoto in the near future. Yours Sincerely,

8/10 不錯

Lo

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
泊車高度只可泊小型車,如果一家人租中及大型車必须泊街的日泊事位,泊車不太方便!
於 2024 年 2 月住了 2 晚
Guest service 於 2024年2月16日的回應
Thank you for taking your valuable time to share your stay experience at Citadines Karasuma-Gojo, Kyoto. We appreciate you for choosing our service apartment and for your constructive views and comments of your stay. We are sorry to hear about your disappointment with Citadines Karasuma-Gojo Kyoto.Your feedback is important to us as it helps us to make improvements to enhance our guests’ overall stay experience at our property.Thank you again for your constructive feedback and we look forward welcoming you here at Citadines Karasuma-Gojo, Kyoto in the near future. Yours Sincerely,

6/10 一般

KWAN LIT

家人同遊
讚好:整潔度
隔音比較差, 床不太舒適! 房間好大. 廚房設備齊全!
於 2024 年 1 月住了 1 晚
Guest service 於 2024年2月16日的回應
Thank you for taking your valuable time to share your stay experience at Citadines Karasuma-Gojo, Kyoto. We appreciate you for choosing our service apartment and for your constructive views and comments of your stay.Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice experience to stay here
We had a 5-night staye at this hotel and gave it five stars. The staff were very friendly and helpful, the room was comfortable and clean, and the kitchenette was convenient to use. The location was also great, with easy access to transportation, restaurants, supermarkets, convenience stores, and laundromats.
於 2024 年 2 月住了 5 晚
Guest service 於 2024年2月16日的回應
Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.Once again, thank you for your valued patronage. From all of us at Citadines Karasuma-Gojo Kyoto , we look forward to welcoming you again at any one of our serviced residences.Yours sincerely,

10/10 優異

Hoi fong angel

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff , comfortable
於 2024 年 1 月住了 3 晚
Guest service 於 2024年2月16日的回應
Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.Once again, thank you for your valued patronage. From all of us at Citadines Karasuma-Gojo Kyoto , we look forward to welcoming you again at any one of our serviced residences.Yours sincerely,

8/10 不錯

KWAN LIT

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Guest service 於 2024年2月7日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were satisfied your stay with us. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

Chyun-Chyi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 12 晚
Guest service 於 2024年2月4日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you satisfied your stay with us. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

TSZ KIN

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Guest service 於 2024年2月2日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were satisfied your stay with us. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

Patrick

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
地點方便!有泊車位,小型厨房可以自煮早餐,火鍋亦得!👍職員都懂英文,溝通完全不是問題!!👍
於 2024 年 1 月住了 2 晚
Guest Service Officer 於 2024年2月3日的回應
Dear Guest, Greetings from Citadines Kyoto Karasuma Gojo. Thank you for staying at our hotel and sharing your experience. We are very happy to hear that you had a pleasant stay at the Citadines. We look forward to seeing you again on your next trip to Kyoto. Best regards, Guest Services

10/10 優異

CHIH NENG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
前往附近的各景點相當方便, 環境空間算大。
於 2024 年 1 月住了 3 晚
Guest service 於 2024年2月2日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were satisfied with our location. Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

sze ho

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
家的感覺
獨遊京都五天,四晚都住同一間酒店。 地理位置雖離京都站有一個地鐵站之隔,需要到埗京都駅後再轉搭一程地鐵,但轉車時算方便,落車後有指示轉烏丸線地鐵,一個站便到了~五条站六號出口有升降機,過兩次馬路,慢行約八分鐘到酒店,一號出口就是酒店,但要上樓梯。 選此酒店原因是有小廚房,酒店附近有24小時小型超市,一般火鍋食材都齊全。如果想更多選擇,京都駅友都八喜地庫有大型超市。 廚具簡單實用,早餐,晚餐火鍋,煎牛扒,都可解決,超方便。 不過要留意雪櫃不大,不要買得太得意忘形。 房間有獨立冷最氣,空間很大,根本是一間小套房,住得好舒適。 步行約20分鐘可到河原町,到京都駅15分鐘,京都地鐵好多人,散步四處逛也不錯。 還有洗衣房,投幣式洗衣乾衣機簡單易用。 惟一可改善的是樓層走廊燈光太暗,可能我一個人,感覺有點憐驚~ 員公親切友善,每次出門,回酒店都親切問好~ 下次再到京都也會選擇此酒店。
於 2024 年 1 月住了 4 晚
Guest service 於 2024年1月21日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were satisfied with our location and room. Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

siu hung

於 2024 年 1 月住了 2 晚
Guest service 於 2024年1月21日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Karasuma-Gojo Kyoto! We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

Ting Hui

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 3 晚
Guest Service Officer 於 2024年1月9日的回應
Dear Guest, Greetings from Citadines Kyoto Karasuma Gojo. Thank you for staying at our hotel and sharing your experience. We are very happy to hear that you had a pleasant stay at the Citadines. We look forward to seeing you again on your next trip to Kyoto. Best regards, Guest Services

10/10 優異

Chun Yin

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
從地鐵站1號出口步行1-2分鐘就到,如有行李就要到6號出口乘升降機再步行5分鐘左右就到。 房內有廚俱,每晚可以有房內煮食。可以到B1水機添水和洗衣服。 職員快速回應需要,住了四晚整體都覺得舒服。
於 2023 年 12 月住了 2 晚
Guest Service Officer 於 2024年1月9日的回應
Dear Guest, Greetings from Citadines Kyoto Karasuma Gojo. Thank you for staying at our hotel and sharing your experience. We are very happy to hear that you had a pleasant stay at the Citadines. We look forward to seeing you again on your next trip to Kyoto. Best regards, Guest Services

10/10 優異

YU CHIEH

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚
Guest service 於 2023年12月30日的回應
Thank you for sharing your positive stay experience with us! We look forward to having you back soon. Yours sincerely,

8/10 不錯

Guang ming

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 14 晚
Guest service 於 2023年12月30日的回應
Thank you for sharing your positive stay experience with us! We look forward to having you back soon. Yours sincerely,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置很好,就在車站旁,房間蠻大的,有住在家的感覺,只是入口比較隱密了點。
於 2023 年 11 月住了 3 晚
Guest service 於 2023年12月9日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were enjoyed your stay with us. Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

Wai Kuen

於 2023 年 12 月住了 2 晚
Guest service 於 2023年12月12日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Karasuma-Gojo Kyoto! We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

LAI YIN

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
職員有禮,房間清潔度比同級好,床軟硬適中,近烏丸5条站。 房內有廚房,爐具碗筷齊。 公共洗衣房也不錯。
於 2023 年 11 月住了 5 晚
Guest service 於 2023年11月28日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were satisfied with our facility. Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

Wai Ching

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Guest service 於 2023年11月21日的回應
Thank you for sharing your positive stay experience with us! We look forward to welcoming you in the near future.Best regards,

10/10 優異

wang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
有關京都馨樂庭飯店
乾淨,簡單,地點還不錯,服務也很好,旁邊有FRESCO超市方便,也接近五条捷運站
於 2023 年 10 月住了 7 晚
Guest Service Officer 於 2023年11月1日的回應
Dear Guest, Greetings from Citadines Kyoto Karasuma Gojo. Thank you for staying at our hotel and sharing your experience. We are very happy to hear that you had a pleasant stay at the Citadines. We look forward to seeing you again on your next trip to Kyoto. Best regards, Guest Services

10/10 優異

Ming Wah

於 2023 年 10 月住了 16 晚
Guest Service Officer 於 2023年11月14日的回應
Dear Guest, Greetings from Citadines Kyoto Karasuma Gojo. Thank you for staying at our hotel and sharing your experience. We are very happy to hear that you had a pleasant stay at the Citadines. We look forward to seeing you again on your next trip to Kyoto. Best regards, Guest Services

10/10 優異

Zong-Wei

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place
Good location, good price, also good equipment
於 2023 年 10 月住了 3 晚
Guest service officer 於 2023年10月23日的回應
Dear Guest, Greetings from Citadines Kyoto Karasuma Gojo. Thank you for staying at our hotel and sharing your experience. We are very happy to hear that you had a pleasant stay at the Citadines. We look forward to seeing you again on your next trip to Kyoto. Best regards, Guest Services

4/10 欠佳

Ka Wo

不滿:住宿狀況
房內傢俬陳舊
房內傢俬陳舊,感覺不好。
於 2023 年 10 月住了 1 晚
Guest Service Officer 於 2023年10月15日的回應
Dear guest, thank you very much for staying at Citadines Kyoto Karasuma Gojo and sharing your stay experience. We are sorry to hear that you are disappointed to our futniture in the room. We will definitely share your feedback with teams for further service improvement. Best regards, Guest Services

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
地點好、環境佳
1.飯店地點就在五條地鐵站旁,出入很方便。 2.旁邊有超市方便採購,讓有廚房的房間更加有機會使用。 3.不在鬧區少了很多人潮相對單純。 4.床有點硬,枕頭又太軟,加上空調聲音頗大,造成睡眠品質不佳。 5.為了讓室內空間更大,廁所就變得有點小。
於 2023 年 9 月住了 3 晚
Guest service 於 2023年10月6日的回應
Thank you for sharing your positive stay experience with us! We are delighted to read that you were satisfied with our location. Your kind words about will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely, Guest service

10/10 優異

Chi Hang

讚好:整潔度、職員與服務和住宿狀況
Convenient and spacious. Good for long staying.
於 2023 年 9 月住了 5 晚
Guest Service Officer 於 2023年9月26日的回應
Dear Guest, Greetings from Citadines Kyoto Karasuma Gojo. Thank you for staying at our hotel and sharing your experience. We are very happy to hear that you had a pleasant stay at the Citadines. We look forward to seeing you again on your next trip to Kyoto. Best regards, Guest Services

10/10 優異

Yi-Hui

讚好:整潔度、職員與服務、設施服務和住宿狀況
空間寬敞
於 2023 年 9 月住了 1 晚
Guest Service Officer 於 2023年9月19日的回應
Dear Guest, Greetings from Citadines Kyoto Karasuma Gojo. Thank you for staying at our hotel and sharing your experience. We are very happy to hear that you had a pleasant stay at the Citadines. We look forward to seeing you again on your next trip to Kyoto. Best regards, Guest Services

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
希望再回訪
很舒適且讓人在旅行中有居家生活感的旅館
於 2023 年 8 月住了 3 晚
Guest Service 於 2023年9月5日的回應
Dear Guest Thank you for sharing your positive stay experience with us! We are delighted to hear that you were satisfied with our location. Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,

10/10 優異

ChungMin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
cozy
於 2023 年 8 月住了 4 晚
Guest Service 於 2023年8月23日的回應
Thank you very much for staying with us and taking your time to share your comment of your stay.We are looking forward to welcoming you in the near future again.Best regards,

10/10 優異

Chieh-chun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
空間超大,超棒!
這次是選半開放房型,有小廚房還有一應俱全的碗盤工具等等,附近又有超市真的超方便!
於 2023 年 6 月住了 5 晚
Guest Service Officer 於 2023年6月26日的回應
Dear guest, Warm greeting from Citadines Kyoto Karasuma Gojo. Thank you very much for staying with us. We look forward to welcoming you again in your next Kyoto trip.Best regards, Guest Service

8/10 不錯

HSIN-MEI

家人同遊
讚好:整潔度、職員與服務和住宿狀況
房間算大,有廚房設備超級方便👍 房間乾淨,地理環境方便!
於 2023 年 6 月住了 4 晚
Guest Service 於 2023年6月23日的回應
Dear guest, warm greeting from Citadines Kyoto Karasuma Gojo. Thank you very much for staying with us and sharing your stay experience. It is our great pleasure to hear that you have enjoyed your stay in Citadines. We look forward to welcoming you again in your next Kyoto trip. Best regards, Guest Service

10/10 優異

CHUNCHUN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Guest Service Officer 於 2023年6月12日的回應
Dear guest, warm greeting from Citadines Kyoto Karasuma Gojo. Thank you very much for staying with us and sharing your stay experience. It is our great pleasure to hear that you have enjoyed your stay in Citadines. We look forward to welcoming you again in your next Kyoto trip. Best regards, Guest Service

8/10 不錯

Ka wai

伴侶同遊
讚好:職員與服務和住宿狀況
房內陳設 器具較舊 微波爐清潔欠奉 人員服務不錯 床單十分乾淨 整體而言 不錯
於 2023 年 5 月住了 5 晚
Guest Service 於 2023年6月10日的回應
Dear guest, Warm greeting from Citadines Kyoto Karasuma Gojo. Thank you very much for staying with us and sharing your stay experience. We look forward to welcoming you again in your next Kyoto trip. Best regards, Guest Service

8/10 不錯

CHIU CHUNG

多人同遊
讚好:整潔度、職員與服務和住宿狀況
早餐偏西式且精簡
於 2023 年 5 月住了 2 晚
Guest Service Officer 於 2023年5月21日的回應
Thank you for staying at Citadines Kyoto Karasuma Gojo. We would like to thank you again for your feedback during your busy schedule. We look forward to welcoming you again in your next Kyoto trip. Best regards, Guest Service

2/10 很差

Mengling

於 2023 年 3 月住了 2 晚
Guest Service Officer 於 2023年4月22日的回應
Dear guest, warm greeting from Citadines Kyoto Karasuma Gojo. Thank you very much for staying in our hotel and sharing your feedback. We look forward to welcoming you again in the future. Best regards,

10/10 優異

KUANTING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
雙床房
房間很大,非常大,有小客廳、 房間內有完整廚房,且有完整餐具(你需要的到的都有)、鍋具、微波爐、烤麵包機 枕頭偏軟,可以跟飯店拿硬枕頭 沒有加濕器 電視比較舊
於 2023 年 3 月住了 2 晚
guest service officer 於 2023年4月12日的回應
Dear guest, Thank you very much for staying at Citadines Kyoto Karasuma Gojo and taking the time to share your stay experience. We are sorry to hear that you were unsatisfied with our facilities, we will share your feedback with our team for future service improvement. We hope to welcome you again here in Kyoto.

10/10 優異

PO-WEI

讚好:整潔度、職員與服務和住宿狀況
房間很舒適,交通便利,採光很好
Guest Service Officer 於 2023年3月29日的回應
Dear guest, warm greeting from Citadines Kyoto Karasuma Gojo. Thank you very much for staying with us and share your feedback. We are happy to hear that you had a wonderful stay here. We hope to welcome you again in your next Kyoto trip. Sincerely,

10/10 優異

Cheng Yuan

於 2023 年 3 月住了 20 晚
Guest Service 於 2023年3月25日的回應
Dear guest, warm greeting from Citadines Kyoto Karasuma Gojo. Thank you very much for staying with us and sharing your feedback. It is our pleasure to hear that you have enjoyed your stay with us. We all look forward to welcoming you again in your next Kyoto trip. Best regards,

10/10 優異

Chun Hung

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient
於 2023 年 3 月住了 2 晚
Guest service 於 2023年3月18日的回應
Dear Guest,Thank you very much for staying with us in your Kyoto trip.We appreciate you for choosing our service apartment and for your comments of your stay.We look forward to welcoming you on your return stay at Citadines Karasuma-Gojo, for your next leisure visit to Kyoto.Yours sincerely,

10/10 優異

hsingli

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得推薦
整體服務都很棒 下次還會入住
於 2023 年 3 月住了 5 晚
Guest Service Officer 於 2023年3月15日的回應
Dear guest, Warm greeting from Citadines Kyoto Karasuma Gojo. Thank you very much for staying with us and share your stay experience. We are glad to hear that you had a pleasant stay with us. We look forward to welcoming you again in your next Kyoto trip. Best regards,

8/10 不錯

TZU-HSIEN

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room is a corner room and is extremely close to the next building so the sunlight can not shine through. It feels dark all day. However, it is clean and neat.
於 2023 年 2 月住了 5 晚
Guest Service Officer 於 2023年3月2日的回應
Dear guest, thank you very much for staying at Citadines Kyoto Karasuma Gojo. We look forward to welcoming again in your next Kyoto trip.

10/10 優異

Ying Wun Natalie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and tidy Very comfortable
於 2023 年 2 月住了 4 晚
Guest Service Officer 於 2023年2月24日的回應
Dear guest, thank you very much for staying at Citadines Kyoto Karasuma Gojo. We look forward to welcoming you back in your next Kyoto trip. Best regards,

10/10 優異

CHIAHSUN

ゲストサービス 於 2023年3月23日的回應
この度はシタディーン京都烏丸五条にご宿泊頂き誠にありがとうございます。またお忙しい中フィードバックも賜り重ねてお礼申し上げます。また京都へお越しの際はご来館をお待ち申し上げております。

10/10 優異

LAI YIN

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
第一次入住這間酒店,選擇這間酒店是因為有厨房和洗衣服務。 酒店房間很整潔,也很近地鐵站,酒店附近有食店、便利店、藥妝和24小時超級市場。 因為沒有大型商場,所以街上不會有太多人,行得比較舒服。
於 2023 年 2 月住了 5 晚
Guest serviceofficer 於 2023年2月21日的回應
Dear guest, thank you very much for staying with us a sharing your valuable time to review. We look forward to serving you again in the furture. Best regards,

6/10 一般

Mandy

讚好:職員與服務和設施服務
疫情後再次入住,房內設施已經比較老舊了,桌子沙發都髒髒的感覺。不過價格便宜,比較近地鐵站,附近還有便利店,挺方便的。
於 2023 年 2 月住了 3 晚
Guest Service Officer 於 2023年2月21日的回應
Dear guest, Thank you very much for staying at Citadines Kyoto Karasuma Gojo and taking the time to share your stay experience. We are sorry to hear that you were unsatisfied with our room facilites, we will share your feedback with our team for future service improvement. We hope to welcome you again here in Kyoto.

10/10 優異

WAI KIN

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
10人VAN要出去泊車'酒店職員會講附近有平泊車位'
於 2023 年 2 月住了 3 晚
Guest service officer 於 2023年2月21日的回應
Dear guest, Thank you very much for staying at Citadines Kyoto Karasuma Gojo and taking the time to share your stay experience. We hope to welcome you again here in Kyoto.

8/10 不錯

YUN KIU

於 2023 年 1 月住了 1 晚