大堂

Dhawa 京都悠洛的評價

4.5 out of 5

評價

9.4

完美

10 分評分,優異;367 則評價中有 281 則" "
8 分評分,不錯;367 則評價中有 67 則" "
6 分評分,一般;367 則評價中有 13 則" "
4 分評分,欠佳;367 則評價中有 5 則" "
2 分評分,很差;367 則評價中有 1 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

szu-ping

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
飯店就在地鐵站旁邊非常方便,服務人員也相當親切專業,早餐樣式雖然不多但很精緻好吃,飯店環境整體很好,有一股淡淡的香味很舒服
於 2023 年 12 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年1月15日的回應
Dear szu-ping感谢您的宝贵评论。非常高兴您对酒店的位置和交通便利性表示满意,我们的位置确实让客人享受到了方便流畅的出行体验。得知您对早餐选择以及西式和日式菜单的赞赏,我们感到非常欣慰。厨师团队每天都在努力创新,为客人提供丰富多样的美味佳肴。再次感谢您的好评,我们期待着您再次光临我们的酒店,为您提供更优质的服务。此致Dhawa Yura Kyoto

10/10 優異

Chi Mee

讚好:整潔度、住宿狀況和客房舒適度
Kyoto before Xmas
The location of the hotel is very good . Close to train station and the kamo river . The room size is good and has a tatami area for sitting by the window . The shower is strong . Breakfast is good . The gym is a bit small though. I had a couple of morning runs by the river and to the place which is very nice . there are many restaurants and covenient stores near the hotel. There is complimentary coffee n teas n snacks at the lobby.
於 2023 年 12 月住了 4 晚
From Dhawa Yura Kyoto 於 2023年12月20日的回應
Dear Chi Mee,Thank you for sharing such a positive review of our hotel. We are thrilled to learn that you appreciated our prime location near the station, and that you found our facilities to be clean and comfortable. Feedback like yours validates our team's dedicated efforts to maintain high standards of cleanliness and comfort for our guests' satisfaction.If you have any suggestions on how we could enhance our services or facilities for your next visit, please feel free to share them. We always strive for continuous improvement in order to deliver excellent experiences to our guests.It was a pleasure having you as our guest, and we look forward to welcoming you back again in the near future.Best Regards,Dhawa Yura Kyoto

10/10 優異

KWAN CHO

於 2023 年 12 月住了 2 晚
From Dhawa Yura Kyoto 於 2023年12月7日的回應
Dear KWAN CHO,Thank you for your high rating on your feedback. We are thrilled to be able to make a good impression on you. The team and I look forward to the pleasure of your next visit.Best Regards,Dhawa Yura Kyoto

10/10 優異

MEI KIT LINA

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is convenient for site seeing and the room is clean
於 2023 年 11 月住了 2 晚
From Dhawa Yura Kyoto 於 2023年11月29日的回應
Dear MEI KIT LINA,We highly appreciate you choosing our hotel for your vacation and for giving us a five star rating! We are pleased that you were fully satisfied with your visit to Dhawa Yura Kyoto. We would love to welcome you back for another exceptional stay next time you're in Kyoto.Best Regards,Dhawa Yura Kyoto

8/10 不錯

Chunli

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
From Dhawa Yura Kyoto 於 2023年11月29日的回應
Dear Chunli,We highly appreciate you choosing our hotel for your vacation. We are pleased that you were fully satisfied with your visit to Dhawa Yura Kyoto. We would love to welcome you back for another exceptional stay next time you're in Kyoto.Best Regards,Dhawa Yura Kyoto

10/10 優異

Sau Chung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
From Dhawa Yura Kyoto 於 2023年10月10日的回應
Thank you for your glowing review. We are thrilled to hear that you had a GREAT stay with us in Kyoto. Your positive feedback is greatly appreciated, and we are delighted that we were able to meet your expectations. We continuously strive to improve our services. We look forward to welcoming you back in the future and providing you with another perfect experience.

10/10 優異

Mingshuang

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 3 晚
Dhawa Yura Kyoto 於 2023年4月22日的回應
Warm greetings from Dhawa Yura Kyoto, and thank you very much for taking your time on giving us a review of your stay experience. We are very much looking forward to welcoming you back again here, in Kyoto. With best regards, Dhawa Yura Kyoto

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The staff are extremely friendly. Clean, nice location hotel. 100% will come back again.
於 2023 年 1 月住了 6 晚
Dhawa Yura Kyoto 於 2023年3月8日的回應
Thank you very much for staying with us at DHAWA YURA KYOTO. Thank you again for taking the time to share your impressions of your stay with us. We are very honored to receive your compliments on our hotel and glad to hear that your stay was comfortable. We sincerely look forward to your next visit. Regards, DHAWA YURA KYOTO

10/10 優異

Tsz Han

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
與鬧市只是一橋之隔。酒店對面的酒吧非常有特色,附近亦有便利商店,很方便!
Dhawa Yura Kyoto 於 2023年1月2日的回應
Warm greetings from Dhawa Yura Kyoto, and thank you very much for taking your time on giving us a review of your stay experience.We are very much looking forward to welcoming you back again here, in Kyoto.With best regards,Dhawa Yura Kyoto

8/10 不錯

Joey

讚好:整潔度、職員與服務、設施服務和住宿狀況
這間酒店環境舒適寧靜,一直會聞到陣陣香味,令人放鬆,房內設計很有京都感,可惜窗外沒有美麗的風景。 床褥和睡枕非常柔軟,這點使我睡眠質素欠佳。
Dhawa Yura Kyoto 於 2022年12月15日的回應
Thank you very much for staying with us at Dhawa Yura Kyoto and taking the time to share your thoughts on your stay with us. We regret to hear that you could not sleep well with our pillows and matress since they are too soft for you to sleep. We prepare selection of pillows in our hotel. Should you kindly give us another chance that you stay in our hotel property next time, please do not hesitate to contact us for more options of pillow for your comfortable sleep during your stay.With warm regards,

10/10 優異

LIJUN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
优秀
住宿体验很棒。房间有胶囊咖啡,早餐非常棒,服务员一道道上,服务非常好。房间也非常舒适。性价比高。
於 2022 年 1 月住了 1 晚
Ayako Koga / Guest Experience Manager 於 2022年2月4日的回應
Dear LIJUN -san, Thank you very much for choosing KYOTO YURA HOTEL MGallery as the accommodation of your recent visit to Kyoto. I am truly happy to learn that you had a pleasant stay with us, and your highlight towards our room, amenities, breakfast and the service is highly appreciated. We will keep continuing our heartfelt service and looking forward to welcoming you back in the near future. Best Regards,

8/10 不錯

yi

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒吧需要找專業一些的人
於 2020 年 1 月住了 4 晚
Ayako Koga Guest Experience Manager 於 2020年2月8日的回應
Dear yi, Thank you very much for staying with us on your recent visit to Kyoto and sharing your feedback with us. I am glad to read that we were able to offer you a pleasant stay. On the other hand, we regret to learn about your dissatisfaction with the services of our bar. Please contact us when you decide to come back to Kyoto, we are looking forward to welcoming you back soon. Kind Regards, Ayako Koga Guest Experience Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 6 晚
Ayako Koga Guest Experience Manager 於 2019年12月4日的回應
Thank you very much for staying with us on your recent visit to Kyoto, and sharing your review. We are very happy to know that you had a pleasant stay with us. Please contact us when you decide to come back to Kyoto, we are looking forward to welcoming you back soon. Best Regards, Ayako Koga Guest Experience Manager

10/10 優異

Wenyung

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
絕對不後悔的住宿選擇
住宿地點就在三条京阪站旁邊,走路到祇園大約10分鐘,地點非常棒。飯店房間非常棒,軟硬體設備都很好一走進飯店也讓人聞到非常舒服的特殊芳香,是一間令人會再回來住的飯店。
迎賓大廳
房間
於 2019 年 11 月住了 2 晚
Ayako Koga Guest Experience Manager 於 2019年11月28日的回應
Dear Wenyung, Thank you very much for staying with us, and taking your valuable time to share your feedback. We are excited to learn that you like our location, room facilities and original aromas. Please contact us when you decide to come back to Kyoto, and we are looking forward to seeing you again soon! Best Regards, Ayako Koga Guest Experience Manager

6/10 一般

真實旅客

家人同遊
床墊塌陷很嚴重、冷氣對著頭吹很不舒服。 洗澡水強度非常好。 有精油可以拿到房間使用很特別。 交通很方便。
於 2019 年 11 月住了 4 晚
Ayako Koga Guest Experience Manager 於 2019年11月22日的回應
Thank you very much for staying with us, and taking your valuable time to share your feedback. We are very happy to know that you had a pleasant stay, and like our location and original aroma oil. On the other hand, we are disappointed that out bed and air conditioner did not meet your expectations. We have set a topper on the mattress for the guest’s comforts, but if it is necessary, we are able to remove the topper by the request. We apologize for your inconvenience. Please contact us when you decide to come back to Kyoto, and we are looking forward to welcoming you again in the near future! Best Regards, Ayako Koga Guest Experience Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
Ayako Koga Guest Experience Manager 於 2019年10月2日的回應
Thank you very much for staying with us, and sharing your review! We are very happy to learn you have a pleasant stay, and very much looking forward to welcoming you back soon. Best Regards, Ayako Koga Guest Experience Manager

8/10 不錯

Albert (Taiwan)

伴侶同遊
讚好:整潔度、職員與服務和設施服務
房間大 床很大 浴室大 乾濕分離 早餐種類選擇少
於 2019 年 9 月住了 4 晚
Ayako Koga Guest Experience Manager 於 2019年9月20日的回應
Dear Albert, Thank you for your kind review of your stay with us. We are pleased to know your overall satisfaction was good but also noted about the feedback of breakfast experience that will share with the relating department for future review. We hope to welcome you back again. Best Regards, Ayako Koga Guest Experience Manager

8/10 不錯

真實旅客

於 2019 年 8 月住了 3 晚
Ayako Koga Guest Experience Manager 於 2019年8月21日的回應
Thank you very much for staying with us, and sharing your review! We are very much looking forward to welcoming you again on your next visit to Kyoto. Best regards, Ayako Koga Guest Experience Manager

10/10 優異

Vince

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
夠新、夠乾淨,離三條蠻近的
於 2019 年 7 月住了 2 晚
Ayako Koga 於 2019年8月2日的回應
Dear Vince, Thank you very much for staying with us, and taking your valuable time to share your stay experience. We hope you visited many places around the hotel, and enjoyed the time in Kyoto. We look forward to welcoming you back again. Best regards, Ayako Koga Guest Experience Manager

8/10 不錯

Victor (Hongkong)

家人同遊
讚好:職員與服務
Convenient access as location is close to subway Very helpful receptionist Heavy echo in bath room due to design
於 2019 年 5 月住了 1 晚
Hideki Igarashi - Director of Rooms 於 2019年6月6日的回應
Dear Victor san, Greetings from Kyoto Yura Hotel MGallery! Thank you very much for taking your time to share your stay experience. We are very pleased to know that you had a positive impression towards our receptionists. We believe that service is the most important factor for guest experience, and always do our best to make our guests happy in the lobby. We hope the echo in the bathroom did not bother you much. Our shower booth shuts sounds from outside so that another guest in the bedroom is not bothered by the noise from there. The location is just 1 minutes away from the subway exit, and famous Gion district is only 10 minutes on foot. We do hope you enjoyed dining and shopping experience at Kawaramachi where is just 5 minutes’ walk from our hotel. Please do stay with us once again when you decide to come back to Kyoto. Best regards, Hideki Igarashi Director of Rooms

10/10 優異

Vera

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a beautiful hotel! The staff was exceptional and the location was perfect for our visit to Kyoto. Highly recommend.I would definitely stay here again.
於 2024 年 4 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年5月1日的回應
Dear Vera,Thank you for sharing your delightful experience at our hotel. We are thrilled that our dedicated staff and location enhanced your visit to Kyoto. It's encouraging to hear your high recommendation and we're pleased to know you would choose to stay with us again. We await your return, anticipating to provide the same, if not better, remarkable hospitality.Best Regards,Dhawa Yura Kyoto

10/10 優異

kenia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful boutique hotel with excellent service close to sight seeing and restaurants.
於 2024 年 4 月住了 1 晚
From Dhawa Yura Kyoto 於 2024年4月23日的回應
Dear kenia,Thank you for your terrific feedback. It is heartening to hear that you enjoyed our prime location, convenient for sightseeing and dining options. We pride ourselves on our exceptional service, so are delighted that it met your expectations. We are constantly improving and your feedback helps tremendously. We would be thrilled to have you stay with us again, to enjoy our beautiful boutique hotel.Best Regards,Dhawa Yura Kyoto

8/10 不錯

Rumei

於 2024 年 4 月住了 3 晚

10/10 優異

Maria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property and hotel. Very well located, good food, nice rooms and very clean. Staff and service great.Trule recommended.
於 2024 年 3 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年4月9日的回應
Dear Maria,Thank you for your positive feedback. We're delighted to hear you enjoyed your stay, appreciated our convenient location, delectable food, and excellent service. It's always encouraging to hear such commendation. We continuously strive to offer impeccable service and cleanliness. We look forward to welcoming you back on your next visit and hope to continue exceeding your expectations.Best Regards,Dhawa Yura Kyoto

10/10 優異

Holly

家人同遊
讚好:設施服務
Wonderful location. Walkable to many amazing areas to shop and explore. Service and cleanliness were great.
於 2024 年 4 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年4月9日的回應
Dear Holly,Thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed our prime location and cleanliness. Our team constantly strives to deliver excellent service and we appreciate your recognition. We can't wait to welcome you back for another great stay in the near future. We assure you that your next visit will be as memorable as the last one.Best Regards,Dhawa Yura Kyoto

10/10 優異

Markar

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very unique and pleasant design all around.
於 2024 年 3 月住了 1 晚
From Dhawa Yura Kyoto 於 2024年4月17日的回應
Dear Markar,Thank you for your generous feedback. We're thrilled to know that our design stood out and contributed to your delightful stay. Your words are a testament to our commitment to provide a unique and enjoyable experience for our guests. We continuously strive to enhance our ambiance and your input certainly supports this goal. We sincerely hope to have the pleasure of hosting you again in the future.Best Regards,Dhawa Yura Kyoto

10/10 優異

Kelly

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Comfy bed, great water pressure in shower. Convenient to subway. Small shop located right across the street for snacks.
於 2024 年 3 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年4月2日的回應
Dear Kelly,Thank you so much for your 5-star review. We're pleased to hear that you found our beds comfortable and enjoyed our convenient location. It's also great to know our shower met your expectations. We look forward to providing you with the same level of comfort and convenience in the future. Do visit us again next time you're in town.Best Regards,Dhawa Yura Kyoto

10/10 優異

Brian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
From Dhawa Yura Kyoto 於 2024年3月28日的回應
Dear Brian,Thank you for your top-rating of our hotel! Although no specific comments were made, your high rating speaks volumes. It's wonderful to see you were pleased with your stay, and we'll continue striving for excellence. We appreciate your feedback and look forward to the chance to serve you again in the future.Best Regards,Dhawa Yura Kyoto

10/10 優異

Juan (Lafayette)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The decor.
於 2024 年 3 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年3月16日的回應
Dear Juan,Thank you for your high rating on your review. We are thrilled to be able to make a good impression on you. The team and I look forward to the pleasure of your next visit.Best regards,Dhawa Yura Kyoto

8/10 不錯

Björn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and quiet hotel. Close to a subway station and the city hall. Friendly and helpful staff. The view from our room was a mixed bag. On the one hand we could see the mountains and a temple, on the other hand, the area right next to the hotel wasn't very pleasant to look at. Coffee at breakfast is just ok, but there's a Nespresso machine along with free candy in the Nest lounge area.
於 2024 年 3 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年3月13日的回應
Dear Björn,Thank you for the kind words about our staff and location. We understand the view from your room was somewhat disruptive and your feedback is genuinely appreciated as we strive to provide the best stay for your guests.Best regards,Dhawa Yura Kyoto

10/10 優異

nancy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean. Better-suited for adults (not really for families with children). Loved the ease of walking to the shopping areas and Nikishin market.
於 2024 年 3 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年3月13日的回應
Dear nancy,Thank you for taking the time to share your experience. We're thrilled to hear our location met your expectations. We're continually striving to improve our guest experience to miximize comfort. We look forward to hopefully welcoming you back on your next visit to Japan.Best regards,Dhawa Yura Kyoto

10/10 優異

guy (new york)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel
於 2024 年 3 月住了 1 晚
From Dhawa Yura Kyoto 於 2024年3月7日的回應
Dear guy,Thank you for your glowing review. We are thrilled to hear that you absolutely loved our beautiful hotel. Your positive feedback is greatly appreciated, and we are delighted that we were able to meet your expectations. We value your opinion and will take your comments into consideration as we continuously strive to improve our services. We look forward to welcoming you back in the future and providing you with another perfect experience.Best Regards,Dhawa Yura Kyoto

10/10 優異

Aaron

讚好:整潔度、職員與服務和住宿狀況
Great
於 2024 年 3 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年3月7日的回應
Dear Aaron,Thank you for your generous review and recommendation. Pleased to hear that you had a positive experience. We hope you'll choose to stay with us again on your next visit for another outstanding experience.Best Regards,Dhawa Yura Kyoto

10/10 優異

Shakera

讚好:整潔度、職員與服務和住宿狀況
Staff was attentive and place eas clean
於 2024 年 2 月住了 6 晚
From Dhawa Yura Kyoto 於 2024年2月25日的回應
Dear Shakera,Thank you for taking the time to share your experieince. We're thrilled to hear our location and staff met your expectations. We're continually striving to improve our guest experience and recognize guest's needs. We look forward to hopefully welcoming you back on your next visit to Japan.Best regards,Dhawa Yura Kyoto

10/10 優異

Faisal

讚好:整潔度、職員與服務、設施服務和住宿狀況
Would recommend
於 2024 年 2 月住了 1 晚
From Dhawa Yura Kyoto 於 2024年2月25日的回應
Dear Faisal,Thank you for your high rating on your stay review. We are thrilled to be able to make a good impression on you. The team and I look forward to the pleasure of your next visit.Best regards,Dhawa Yura Kyoto

10/10 優異

Laura

讚好:整潔度、職員與服務和住宿狀況
Great hotel in a great location. High-end boutique hotel.
From Dhawa Yura Kyoto 於 2024年2月25日的回應
Dear Laura,Thank you for your positive review and the impressive rating. We are pleased to hear that you appreciated our good service and convenient location.We hope to have the pleasure of hosting you once again soon.Best regards,Dhawa Yura Kyoto

10/10 優異

Brian

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel and service with the basic necessities. Walkable to many things, directly on top of the subway for all other destinations in the city. Rooms are small but clean, modern, and function-able. Hit the hotel bar for a proper before dinner cocktail and finish the evening with a Japanese whiskey at the Comfy Bar directly across the street!
於 2024 年 1 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年2月14日的回應
Dear Brian,Thank you for your glowing review. We are thrilled to hear a great stay with us in Kyoto. Your positive feedback for our prime location, rooms and bar are greatly appreciated, and we are delighted that we were able to meet your expectations. We value your opinion and will take your comments into consideration as we continuously strive to improve our services.We look forward to welcoming you back in the future and providing you with another perfect experience.Best regards,Dhawa Yura Kyoto

10/10 優異

ivonne

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年1月24日的回應
Dear ivonne,Thank you for your glowing review. We are thrilled to hear that you had a GREAT stay with us in Kyoto. Your positive feedback is greatly appreciated, and we are delighted that we were able to meet your expectations. We value your opinion and will take your comments into consideration as we continuously strive to improve our services. We look forward to welcoming you back in the future and providing you with another perfect experience.Best Regards,Dhawa Yura Kyoto

10/10 優異

Vanessa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Brilliant location close to subway, eating, shopping and cultural attractions. Very comfortable room (albeit cosy) with all amenities you’d hope for. Staff extremely helpful and friendly. Would stay again.
於 2024 年 1 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年1月24日的回應
Dear Vanessa,Thank you for taking the time to share your experience. We're thrilled to hear our prime location and staff met your expectations! We look forward to hopefully welcoming you back on your next visit to Japan.Best Regards,Dhawa Yura Kyoto

10/10 優異

Nicole

讚好:整潔度、設施服務和住宿狀況
Great Hotel and very convenient. Very comfortable beds. Nice room, friendly staff
於 2024 年 1 月住了 5 晚
From Dhawa Yura Kyoto 於 2024年1月15日的回應
Dear Nicole,Thank you for your glowing review of your recent stay at our hotel in Japan! We're thrilled to hear that you had a great experience and that our location and rooms met your expectations. We strive to provide comfortable accommodations in a convenient setting. We appreciate your feedback and will continue to work on improving our services. If you have any specific concerns or suggestions, please feel free to share them with us. We value your input and are committed to making any necessary improvements.We're delighted that you enjoyed your vacation with us and we hope to have the opportunity to welcome you back in the future. Best Regards,Dhawa Yura Kyoto

2/10 很差

Enrique

於 2024 年 1 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年2月14日的回應
Dear Enrique,Thank you for taking the time to review of your experience. We aim to create a memorable experience for all our guests and it's troubling to hear that we missed the mark on some aspects during your stay.In renewing our apologies, I hope that this one stay will not your perception of the hotel and we still hope that in time, we can be of your service again in the future.Best regardsd,Dhawa Yura Kyoto

8/10 不錯

Yu Jing

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice clean new hotel walkable to main attractions. Very pricey for a very small room. Bathroom sink is tiny. There are blinds inside glass wall that cannot open. The 2 closets can only fit 6 hangers. The room only has a blind but no curtain so the room is not completely dark at night. I kept my window closed all the time because the view outside was torn down houses.
於 2024 年 1 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年1月7日的回應
Dear Yu Jing,We appreciate your feedback on our room facilities and are sorry to hear of your discomfort. Our guests' comfort is of utmost importance and we will certainly consider your comments for future upgrades. We hope you enjoyed the other amenities our hotel offers, and would be pleased to welcome you back during your next visit.Best Regards,Dhawa Yura Kyoto

10/10 優異

Jason

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年1月7日的回應
Dear Jason,Thank you for your amazing review! We are thrilled to hear that you absolutely loved your stay with us and that it couldn't have been any better. We are glad to know that you enjoyed your time here, and we would be honored to have you as our guest again in the future. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best Regards,Dhawa Yura Kyoto

10/10 優異

Phillip

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was very clean. Staff was very helpful. Bed was soft and comfortable. Hotel was centrally located to many attractions and restaurants.
於 2023 年 12 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年1月5日的回應
Dear Phillip,Thank you for your amazing review! We are thrilled to hear that you absolutely loved your stay with us and that it couldn't have been any better. We appreciate your feedback and will take it into consideration for future improvements. We strive to provide the best experience for our guests, and your comments help us in achieving that goal.We are glad to know that you enjoyed your time here, and we would be honored to have you as our guest again in the future. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best Regards,Dhawa Yura Kyoto

10/10 優異

Frederico

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年1月5日的回應
Dear Frederico,We highly appreciate you choosing our hotel for your vacation and for giving us full score. We are pleased that you were fully satisfied with your visit to Dhawa Yura Kyoto. We would love to welcome you back for another exceptional stay next time you're in Kyoto.Best Regards,Dhawa Yura Kyoto

10/10 優異

Shingo (ISHIOKA CITY)

於 2023 年 12 月住了 2 晚
From Dhawa Yura Kyoto 於 2023年12月20日的回應
Dear Shingo,We highly appreciate you choosing our hotel for your vacation and for giving us a five star rating! We are pleased that you were fully satisfied with your visit to Dhawa Yura Kyoto. We would love to welcome you back for another exceptional stay next time you're in Kyoto.Best Regards,Dhawa Yura Kyoto

6/10 一般

GEORGE

讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Overly Soft Bed
Bed and pillows were not comfortable. Bed was way too soft and pillow lacked support to head-neck.
於 2023 年 12 月住了 2 晚
From Dhawa Yura Kyoto 於 2023年12月20日的回應
Dear GEORGE,We appreciate your feedback on our bed and pillow, and are sorry to hear of your discomfort. Our guests' comfort is of utmost importance and we will certainly consider your comments for future upgrades. We hope you enjoyed the other amenities our hotel offers, and would be pleased to welcome you back during your next visit.Best Regards,Dhawa Yura Kyoto

8/10 不錯

Hyo Jin

於 2023 年 12 月住了 2 晚
From Dhawa Yura Kyoto 於 2023年12月20日的回應
Dear Hyo Jin,Thank you for sharing such a positive review of our hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back again in the near future.Best Regards,Dhawa Yura Kyoto

10/10 優異

Eui

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 7 晚
From Dhawa Yura Kyoto 於 2023年12月11日的回應
Dear Eui,Thank you for your high rating your stay review. We are thrilled to be able to make a good impression on you. The team and I look forward to the pleasure of your next visit.Best Regards,Dhawa Yura Kyoto

8/10 不錯

Bernd

讚好:整潔度、職員與服務和設施服務
From Dhawa Yura Kyoto 於 2024年2月14日的回應
Dear Bernd,We highly appreciate you choosing our hotel for your vacation and for giving us your review.We are pleased that you were fully satisfied with your visit to Dhawa Yura Kyoto. We would love to welcome you back for another exceptional stay next time you're in Kyoto.Best regards,Dhawa Yura Kyoto