外觀

昆塔度假村及俱樂部希爾頓格芮精選系列酒店的評價

5 out of 5

評價

8.6

優異

10 分評分,優異;1001 則評價中有 624 則" "
8 分評分,不錯;1001 則評價中有 181 則" "
6 分評分,一般;1001 則評價中有 91 則" "
4 分評分,欠佳;1001 則評價中有 50 則" "
2 分評分,很差;1001 則評價中有 55 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Becky

伴侶同遊
讚好:設施服務和住宿狀況
Loved the vintage casita we stayed in and excellent food and service at restaurants
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年5月2日的回應
Becky, we're happy to know that you loved our accommodations and onsite dining. When planning your next getaway, we hope you'll consider returning to our resort for another memorable experience.

10/10 優異

Julie

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 2 晚
Hotelmgmt 於 2024年4月28日的回應
Knowing you had a wonderful stay is truly gratifying, Julie! Thank you, and we eagerly await your next visit.

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The private pool was nice, the grounds were beautiful. Convenient restaurants and coffee shop.
於 2024 年 4 月住了 4 晚
HotelMgmt 於 2024年4月25日的回應
David, your kind words regarding the beauty and convenience of our resort mean a lot to us. Thank you and we look forward to creating another relaxing getaway for you soon.

10/10 優異

Jurgita (Los Angeles)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Best place in the desert ❤️
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年4月25日的回應
Thank you for the compliment, Jurgita! It's gratifying to know you think so highly of us, and we hope to have the pleasure of welcoming you back soon.

10/10 優異

Jurgita (Los Angeles)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Simply amazing and wonderful staff !!! Favourite place in the desert area❤️
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月25日的回應
We're honored that we've become a special part of your visits to the area, Jurgita. Thank you for your kind words about our resort and team. We look forward to welcoming you back soon!

10/10 優異

Ryan

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Great home away from home. Will definitely be back.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月25日的回應
It was a pleasure to serve as your home-away-from-home, Ryan, and we thank you for your positive words. We would be delighted to welcome you back soon!

10/10 優異

Jason

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月22日的回應
Jason, we're glad you enjoyed our beautiful location! It will be a pleasure to welcome you back for your next Palm Springs getaway.

10/10 優異

Randy

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
A bit aged
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月22日的回應
Thank you for your high rating, Randy! We're happy you had a positive experience and appreciate your input on the need for updates. We're always working to enhance our property and look forward to showing you an even more impressive visit in the future.

10/10 優異

Devin

讚好:整潔度、職員與服務和住宿狀況
The entire complex is beautiful and extremely well maintained. The pools and hot tubs within the various casita areas are very nice, and because there are so many, they aren't crowded at all.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月22日的回應
Devin, it was fantastic having you stay with us, and we're so glad you enjoyed the beauty and amenities of our resort. Please revisit soon!

10/10 優異

Katherine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Surpassed our expectations. Beautiful and scenic, loads to do or not, all is great
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月22日的回應
Thank you, Katherine, for your kind words. We're so glad that our resort exceeded your expectations and provided a perfect blend of relaxation and activity. We can't wait to have you back for another exceptional visit.

8/10 不錯

Bruce (Carlsbad)

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
very nice property with nice grounds and family oriented amenities
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月18日的回應
We pride ourselves in the beauty our grounds offer our guests and we are pleased you enjoyed them, Bruce. Thank you for choosing us and sharing your positive feedback. We hope you and your family will return for another memorable getaway.

10/10 優異

Catherine

讚好:整潔度、職員與服務和住宿狀況
The mattress definitely needed to be replaced. Well worn with huge dent in the middle
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年4月16日的回應
Catherine, we appreciate your high rating, but we're disheartened to hear about your experience with the mattress. Your feedback is valuable, and we will address this promptly to ensure the comfort of all our guests. Thank you for your understanding, and we hope to have the pleasure of welcoming you back soon.

10/10 優異

Sylvana

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月13日的回應
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Sylvana.

10/10 優異

Catherine

讚好:整潔度、職員與服務、設施服務和住宿狀況
Best getaway! The food could be better as we never left the property. But all was good.
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月16日的回應
It's great to hear that you had a memorable time with us, Catherine! We appreciate your positive comments and helpful feedback on our dining options. We are eager to host you again and provide an even better experience on your next visit.

8/10 不錯

Aneasa

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The resort was beautiful, and staff great. It was pretty crowded, couldn’t find space at the main pool, although it seemed to be spring break. The property was great, but there really was a lack of diversity in the type of visitors the resort had. No POC except for myself and a few others. Otherwise gorgeous resort just a little overcrowded.
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月12日的回應
Aneasa, we are glad you found our resort beautiful and our team great. We understand your concerns about crowding and diversity among our guests, especially during peak times like spring break. We are committed to welcoming and celebrating diversity. We hope to have you back for an even better experience in the future.

8/10 不錯

JOSEPH

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, great pools, shopping and dining on site.
於 2024 年 4 月住了 4 晚
HotelMgmt 於 2024年4月10日的回應
Joseph, we're pleased you found so much to enjoy during your recent stay! Thank you for the positive feedback, and we hope for the chance to welcome you back soon.

8/10 不錯

Serena

於 2024 年 3 月住了 3 晚
Hotelmgmt 於 2024年4月29日的回應
Serena, your star rating is greatly appreciated, and it will be our pleasure to welcome you back.

4/10 欠佳

diana

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年4月9日的回應
We hope for the opportunity to improve your experience with us. Please visit again, Diana.

8/10 不錯

Mary Joanne

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room they gave us upon our arrival was not good -located next to a busy street with a view of a wall. I had to upgrade to get a room that was suitable. They were not responsive to my emailed requests - they acknowledged that they had received them, but did not honor them when we checked in. Otherwise, the resort was very nice.
於 2024 年 3 月住了 4 晚
HotelMgmt 於 2024年4月9日的回應
Mary Joanne, it's disappointing to learn about your check-in experience and the handling of your requests. We aim for every guest's stay to be seamless from start to finish and will review your comments as a team to ensure such oversights don't occur again. We're glad you enjoyed the resort otherwise and would love to ensure your next visit is perfect in every way.

10/10 優異

sheri

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms can use a little updating but the property is so beautiful. Feels nostalgic being there and I can’t wait to go back.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月9日的回應
We appreciate your praise, Sheri, and are delighted you found our resort beautiful and charming. We've taken your suggestions about the rooms to heart and look forward to fully surpassing your expectations the next time you visit.

10/10 優異

Deborah

於 2024 年 4 月住了 3 晚
Hotelmgmt 於 2024年4月7日的回應
Deborah, we're grateful for your time in giving us a five-star rating. It's wonderful to know we delivered a perfect stay, and we look forward to welcoming you back!

10/10 優異

Patrick (Windsor)

於 2024 年 3 月住了 5 晚
HotelMgmt 於 2024年4月26日的回應
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon, Patrick.

8/10 不錯

Linda

於 2024 年 4 月住了 3 晚
HotelMgmt 於 2024年4月26日的回應
Thank you for rating us so highly. We enjoyed having you here and look forward to welcoming you back the next time you are in the area, Linda.

8/10 不錯

Melvyn

家人同遊
讚好:整潔度、設施服務和住宿狀況
so we have been coming here since 2005 and we love this property, some things have changed some good and some bad.. it has gone way more corporate since new ownership i was disappointed when i reserved a certain room type paid and then after checking in they informed me it wasn't available ....which then i had a little attitude about and they after some speaking suddenly found my original room was available , but didn't need to go thru that experience all in all had a great time
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年4月8日的回應
Melvyn, we have enjoyed many memorable trips with you over the years and greatly appreciate your loyalty and patronage. Your insights are invaluable. Please know that when reservations are not made with us we are not aware od the details prior to guest arrival. Therefore, room types are based on availability at check-in. We would love to help you with your future visits to ensure your experience is seamless from beginning to end. Thank you.

10/10 優異

lizette

於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年4月23日的回應
Receiving your five-stars means a lot to us, Lizette! Thank you and we hope to see you again soon.

10/10 優異

Frederic

商務旅客
讚好:整潔度、設施服務和住宿狀況
Excellent
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月3日的回應
Thank you, Frederic, for your positive praise. We're delighted to know your experience was excellent. Looking forward to serving you again in the future.

10/10 優異

Timothy

讚好:職員與服務和住宿狀況
Wonderful place for a vacation
於 2024 年 3 月住了 2 晚
Hotelmgmt 於 2024年3月30日的回應
Thank you for sharing your high remarks, Timothy. It was a pleasure hosting you for your vacation and we are glad we met all of your travel needs. Be sure to choose us again.

10/10 優異

Praveena

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property!
於 2024 年 3 月住了 3 晚
Hotelmgmt 於 2024年3月30日的回應
Your high praise for our property is truly rewarding and appreciated, Praveena. We hope you will return to enjoy more of our luxuries and comforts soon.

10/10 優異

Robert

讚好:整潔度、職員與服務、設施服務和住宿狀況
Sport options
於 2024 年 3 月住了 5 晚
HotelMgmt 於 2024年3月27日的回應
Thank you, Robert, for highlighting the many activities available at our resort. We're pleased you found them enjoyable and would love to welcome you back to experience more fun and relaxation.

10/10 優異

Anthony

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff apart from one young woman was first class and made us feel special.
於 2024 年 3 月住了 4 晚
HotelMgmt 於 2024年3月27日的回應
Thank you for your feedback, Anthony. We're so glad our team made you feel valued, and we'll share your comments internally to ensure every interaction is equally welcoming. We're eager to have you as our guest again soon.

6/10 一般

James

伴侶同遊
讚好:住宿狀況
不滿:職員與服務
What used to be an exquisite, almost incomparable property in a magical landscape has been transformed into a ho-hum experience by Hilton’s opting to choose “good” over “great” in every case to improve margins. (Except for food and beverage service, which is no longer even “good”.)
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月27日的回應
James, we truly appreciate your feedback and are sorry to hear your recent experience didn't meet the exceptional standards we aim for. We take your comments seriously and will discuss them further with our management team to ensure we preserve the unique atmosphere our guests cherish. We hope to have the opportunity to welcome you back and restore your faith in us.

10/10 優異

April

讚好:整潔度、職員與服務和住宿狀況
World class service!
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年3月27日的回應
It's wonderful to know our service met your expectations, April! Our team is dedicated to delivering exceptional experiences, and we can't wait to have you stay with us again.

2/10 很差

lance

不滿:職員與服務
Huge line check I n
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月26日的回應
Lance, it's disheartening to learn about your experience during check-in. We deeply apologize for the inconvenience and will work with our team to ensure this doesn't happen again. Please allow us another chance to welcome you and restore your confidence in our service.

10/10 優異

Debbie

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月22日的回應
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Debbie.

10/10 優異

Debra

於 2024 年 3 月住了 3 晚
Hotelmgmt 於 2024年3月19日的回應
Thank you, Debra. We can’t wait to welcome you back for another five-star stay!

10/10 優異

Monica

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property if you have pets.
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年3月18日的回應
Monica, we enjoy welcoming pets as well as their owners, and we’re happy that we could provide a five-star experience! Thank you for the kind remarks. We hope to see you again soon.

10/10 優異

Craig (Minneapolis)

讚好:整潔度、職員與服務、設施服務和住宿狀況
The property has an old Hollywood feel about it with all the separate casitas. So very quaint. And the small, private pools make it feel very homey and comfortable.
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年3月12日的回應
It was a pleasure hosting you, Craig, and we appreciate your kind words about our property's historic charm! It's great to hear you felt relaxed and at home during your time with us. We look forward to welcoming you back soon.

10/10 優異

Michelle

讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a beautiful resort. Will def be back
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月8日的回應
Michelle, we're proud the beauty of our resort won you over and secured your return in the future. It's our pleasure to create a memorable and enjoyable experience for our guests and we look forward to welcoming you back soon.

10/10 優異

Gracie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy check on and parking
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月4日的回應
Gracie, it was our pleasure to ensure your stay began seamlessly! Thank you for the kind words, and we look forward to making your next visit just as exceptional.

10/10 優異

Ali

於 2024 年 2 月住了 3 晚
Hotelmgmt 於 2024年2月28日的回應
Thank you for the five-star rating, Ali! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 優異

Julie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exactly as hoped!
於 2024 年 2 月住了 4 晚
HotelMgmt 於 2024年2月27日的回應
Julie, it's wonderful to hear that your stay met all your expectations! We're here to ensure every visit is just as fulfilling. We look forward to welcoming you back soon.

10/10 優異

Patricia (San Diego)

於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年3月21日的回應
Knowing you had a wonderful stay is truly gratifying, Patricia.Thank you, and we eagerly await your next visit.

10/10 優異

Scott

讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年1月29日的回應
Scott, your five-star rating is greatly appreciated! Thank you for choosing our resort for your stay. We hope for the opportunity to host you again soon.

10/10 優異

Diana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the property is well cared for. the rooms are well appointed and access to pools and jacuzzis are worth the price of admission. more importantly, the staff is incredibly welcoming and accommodating. everyone works with the attitude of “whatever makes you happy is our goal.” thank you for a memorable fourth stay! we’ll be back!
於 2024 年 1 月住了 4 晚
Hotelmgmt 於 2024年1月29日的回應
Diana, welcoming you back to our resort is always a pleasure! Your kind words about our relaxing amenities and exceptional service mean the world to us. Thank you and we're already looking forward to your next stay.

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Hotelmgmt 於 2024年1月30日的回應
We greatly appreciate your rating, Mark, and we can't wait to welcome you back to make many more five-star memories with us!

10/10 優異

julie

讚好:整潔度和設施服務
Great place! Staff, food, pools, gym….rooms clean but a little dated.
於 2023 年 12 月住了 5 晚
HotelMgmt 於 2024年1月26日的回應
Julie, your positive praise is greatly appreciated, especially regarding our incredible team. We always enjoy hearing what our guests would like to see enhanced in the future and will discuss your feedback. We hope your travels bring you bak for an even more impressive experience soon.

10/10 優異

Michael

於 2024 年 1 月住了 2 晚
Hotelmgmt 於 2024年1月21日的回應
Knowing you had a wonderful stay is truly gratifying! Thank you, Michael, and we eagerly await your next visit.

10/10 優異

NAOMI

讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed the property! Will return.
於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年1月16日的回應
Naomi, we're pleased that you had a wonderful time at our resort and are considering returning. It will be our pleasure to welcome you back.

10/10 優異

Brent

讚好:整潔度、職員與服務和住宿狀況
We had a wonderful 4 night stay at La Quinta resort. We loved the area, the restaurants, tennis/pickleball center, and all the various pools throughout the resort. We would love to come crack again!
於 2023 年 12 月住了 4 晚
HotelMgmt 於 2024年1月8日的回應
Brent, we're so glad that you enjoyed your getaway with us! Thank you for your kind remarks about our beautiful setting and many amenities. We're already looking forward to your return visit.

8/10 不錯

JEN

家人同遊
讚好:整潔度、職員與服務和設施服務
Our family was there over the holidays. Impeccably maintained, friendly and helpful staff, overall great property. The two things that impacted us greatly and bummed me out were lack of parking by our room and restaurant hours. With the size of this resort, I was surprised how few options there were to eat, especially at lunch. Also, the resort does not label the parking spots they indicated were meant for our room. The spots closest to our room were constantly full and half of the cars taking the spots did not have the appropriate placard indicating they were hotel guests. It was a LONG walk to get to our car. My suggestion is they monitor the lots for unauthorized cars and/or label the spots corresponding to the room they are intended for. All in all, a great stay!
於 2023 年 12 月住了 3 晚
Hotelmgmt 於 2024年1月8日的回應
Thank you, Jen, for sharing your experience. It's wonderful to hear that your family enjoyed the holiday stay, finding the property well-maintained and the service impressive. However, the concerns about the parking situation and restaurant options, especially during lunchtime, are noted and will be shared with our Management Team. We are delighted to know that despite these issues, your stay was overall great. The team looks forward to welcoming you back and aims to make your next visit even more seamless and enjoyable.